Here you will see the information of people like you who purchase the services and products of American Family Children\'s Hospital (Doctor) in Wisconsin area.
Currently the business gets a score of 4.5 stars out of 5 and the rating is based on 138 reviews.
As you can see the average of ratings that it reaches is practically the top, and it is founded on a very high number of feddbacks, so we can think that the evaluation is very credible. If people have bothered to rate when they've done well with the business, it works.
As you know, we do not usually bother to give tatings when they are positive and we usually do it only if we've had a problem or incidence...
This Doctor corresponds to the category of Children\'s hospital.
Amazing staff, amazing care! They went above and beyond to help my daughter when she was sick. If my daughter needs care like this again we will 100% be coming back!
American Family Insurance Children's Hospital provides children with an atmosphere that is different than the average hospital. There are activities and themed rooms where children can play, watch movies, explore and just be kids.
My doughter was in the nicu for 2 months. This was our first child. I worked 3 days on 2 days off 2 days on. We were up there on all my days off. The nurses are super fake to the point where you can't stand them. They take notes on everything you say and use it against you I'll explain in a little bit. The nurses asked us about our personal life. They had us meet with the social worker her name was Chris. They also had us meet with the health psych. I ADVISE YOU TELL THEM YOU DONT WANT THEIR SERVICE. if you don't they will keep coming. They all talk about you behind your back. .........."............ This is when it all happened ........ One normal day my wife and I were at home and we got a phone call it was child protective services. Saying they got a call and that the mom freezes up when baby crys. And mom hasn't changed one diaper. THIS IS A LIE WE TOOK TURNS. The worker also said that they also said that they thought I was going to volintairally say no to head start. They never even brought head start to my attention??? And that she went up to see our baby..???? Whatttt the nicu didn't bother to tell us? As we dug deeper we found out that it was the American family children's hospital that called the cps on us. My wife broke down into tears and I took over yelling at the cps worker I told her I wasn't answering any questions without an attorney. She said we may not need to take this to court. But if you hire an attorney we will place your child into protective custody. That day I hired an attorney. The next day we went up to the nicu one of the nurses said she was sorry cps was called. Come to find out it was HER!!! We had a meeting with the social worker, hospital social worker, me, my wife, a nurse, a doctor, neonatologist, uw lawyer, and our lawyer. The social worker said it was a neglect /abuse case. They later changed that. IF I d. EVER HAVE ANOTHER KID I WILL NEVER TAKE THEM HERE. EVER!!!!! They gave my wife a hard time. They were out to get her. They wouldn't let me record. They went as far as giving me a packet on their policy, but it's ok for them to record you. They have recording devices. Our lawyer said to be there at all times. And to do all cares. If they try to do them say NO I WANT TO DO IT. we did not loose our kid she went home. Now they made us go on a program called 0-3. These people come to your home. And take notes on you. When will we be able to rase our kid alone. It's all because one nurse was a cun*. I hope the worst thing happens to the person that called. What a sick individual. They try to keep it confidential on what nurse called. The cps worker said that before the meeting she talked to the nurse that called. We know who it was. I ADVISE YOU DONT GO TAKE YOUR CHILD HERE GO SOMEWHERE ELSE SO YOU CAN BE A FAMILY. I will never return here as if two months wasn't enough they wanted my baby girl forever. She will grow up with her mommy and daddy like it aught to be.
Wonderful doctors who care and listen!
So grateful for the amazing doctors and nurses who take such great care of my son. I always know we are in great hands whenever he has a surgery or needs medical care.
ER Staff has seen my autistic son 3 times this year. They try there best to get us in and out quickly and to work around his fears.
This place is absolutely phenomenal! I cannot say enough good things about the staff, quality of care, amenities available to both parents & children. The doctors & nurses go above & beyond to support both the patient & the families! They have things covered that never even cross your mind, your so stressed & life’s so chaotic. It’s absolutely amazing!
Excellent staff and the want to get a definite answer to the issues at hand!!
Doctors and nurse in the Children's Hospital are Superb, the Admin/Social Workers are upity know it all's that jump to conclusions and lay guilt trips on you if they don't agree with your parenting or can't be in the Hospital every minute of your child's stay. Sensitivity and bed side manner -3.
Amazing!
This hospital is the best. My daughter was diagnosed with subglottic stenosis back in November by our local ENT because she kept getting croup. When he could not clip her laryngeal web, he sent us to American Family Children's Hospital. She had airway reconstruction in April. It is a miracle that had this surgery because she is doing much better. Her breathing is not noisy and she is talking much more. Because of her condition, she had a speech delay. I can't thank Dr. McMurray enough for what he has done for my daughter. Also, the doctors and nurses in the Pediatric ICU were very compassionate and caring and interested in my daughter's well being and they also became part of our family. So, from the bottom of my family's heart-thank you to everyone from the surgeons and the PICU staff and general peds staff. Thank you!
We were checked over an hour ago in the emergency room, just need release papers. Hour later still waiting. Meanwhile there is a screaming baby in the room next to us that hasn't even been seen yet, they have been here an hour. Their excuse, we only have one doctor on staff here this morning. ONE DOCTOR in an emergency room. Absolutely ridiculous!
Thanks
Good care everything else is really good.
Our son had surgery with Dr Von Bergen. Wow what an amazing doctor. He is truely an expert in his field. Our nurse was Mary. She was absolutely wonderful. The whole staff in the Cardio unit was so amazing. From the pre appoint, talking to Sheri to the anesthesiologist. The whole process could not have gone better. I am so thankful for all the amazing care we received.
I love it
Not Helpful! My baby was throwing up for a week straight. All I got was it’s a stomach virus (guessing). They gave nausea medicine but didn’t work. No test was done to rule out other possibilities. I decided to take her to Children’s Hosptail of Wisconsin and they didn’t have no problem running testes and seeing if the MILK will stay DOWN. They had better remedies and solutions. So if your kid have serious issues take him or her to CHILDREN'S.
They have saved my life,my sisters life ,my brothers life and my friends life. Highly recommend.
Amazing staff, amazing care! They went above and beyond to help my daughter when she was sick. If my daughter needs care like this again we will 100% be coming back!
American Family Insurance Children's Hospital provides children with an atmosphere that is different than the average hospital. There are activities and themed rooms where children can play, watch movies, explore and just be kids.
My doughter was in the nicu for 2 months. This was our first child. I worked 3 days on 2 days off 2 days on. We were up there on all my days off. The nurses are super fake to the point where you can't stand them. They take notes on everything you say and use it against you I'll explain in a little bit. The nurses asked us about our personal life. They had us meet with the social worker her name was Chris. They also had us meet with the health psych. I ADVISE YOU TELL THEM YOU DONT WANT THEIR SERVICE. if you don't they will keep coming. They all talk about you behind your back. .........."............ This is when it all happened ........ One normal day my wife and I were at home and we got a phone call it was child protective services. Saying they got a call and that the mom freezes up when baby crys. And mom hasn't changed one diaper. THIS IS A LIE WE TOOK TURNS. The worker also said that they also said that they thought I was going to volintairally say no to head start. They never even brought head start to my attention??? And that she went up to see our baby..???? Whatttt the nicu didn't bother to tell us? As we dug deeper we found out that it was the American family children's hospital that called the cps on us. My wife broke down into tears and I took over yelling at the cps worker I told her I wasn't answering any questions without an attorney. She said we may not need to take this to court. But if you hire an attorney we will place your child into protective custody. That day I hired an attorney. The next day we went up to the nicu one of the nurses said she was sorry cps was called. Come to find out it was HER!!! We had a meeting with the social worker, hospital social worker, me, my wife, a nurse, a doctor, neonatologist, uw lawyer, and our lawyer. The social worker said it was a neglect /abuse case. They later changed that. IF I d. EVER HAVE ANOTHER KID I WILL NEVER TAKE THEM HERE. EVER!!!!! They gave my wife a hard time. They were out to get her. They wouldn't let me record. They went as far as giving me a packet on their policy, but it's ok for them to record you. They have recording devices. Our lawyer said to be there at all times. And to do all cares. If they try to do them say NO I WANT TO DO IT. we did not loose our kid she went home. Now they made us go on a program called 0-3. These people come to your home. And take notes on you. When will we be able to rase our kid alone. It's all because one nurse was a cun*. I hope the worst thing happens to the person that called. What a sick individual. They try to keep it confidential on what nurse called. The cps worker said that before the meeting she talked to the nurse that called. We know who it was. I ADVISE YOU DONT GO TAKE YOUR CHILD HERE GO SOMEWHERE ELSE SO YOU CAN BE A FAMILY. I will never return here as if two months wasn't enough they wanted my baby girl forever. She will grow up with her mommy and daddy like it aught to be.
Wonderful doctors who care and listen!
ER Staff has seen my autistic son 3 times this year. They try there best to get us in and out quickly and to work around his fears.
This place is absolutely phenomenal! I cannot say enough good things about the staff, quality of care, amenities available to both parents & children. The doctors & nurses go above & beyond to support both the patient & the families! They have things covered that never even cross your mind, your so stressed & life’s so chaotic. It’s absolutely amazing!
Excellent staff and the want to get a definite answer to the issues at hand!!
Doctors and nurse in the Children's Hospital are Superb, the Admin/Social Workers are upity know it all's that jump to conclusions and lay guilt trips on you if they don't agree with your parenting or can't be in the Hospital every minute of your child's stay. Sensitivity and bed side manner -3.
Amazing!
This hospital is the best. My daughter was diagnosed with subglottic stenosis back in November by our local ENT because she kept getting croup. When he could not clip her laryngeal web, he sent us to American Family Children's Hospital. She had airway reconstruction in April. It is a miracle that had this surgery because she is doing much better. Her breathing is not noisy and she is talking much more. Because of her condition, she had a speech delay. I can't thank Dr. McMurray enough for what he has done for my daughter. Also, the doctors and nurses in the Pediatric ICU were very compassionate and caring and interested in my daughter's well being and they also became part of our family. So, from the bottom of my family's heart-thank you to everyone from the surgeons and the PICU staff and general peds staff. Thank you!
We were checked over an hour ago in the emergency room, just need release papers. Hour later still waiting. Meanwhile there is a screaming baby in the room next to us that hasn't even been seen yet, they have been here an hour. Their excuse, we only have one doctor on staff here this morning. ONE DOCTOR in an emergency room. Absolutely ridiculous!
Thanks
Good care everything else is really good.
Our son had surgery with Dr Von Bergen. Wow what an amazing doctor. He is truely an expert in his field. Our nurse was Mary. She was absolutely wonderful. The whole staff in the Cardio unit was so amazing. From the pre appoint, talking to Sheri to the anesthesiologist. The whole process could not have gone better. I am so thankful for all the amazing care we received.
I love it
Not Helpful! My baby was throwing up for a week straight. All I got was it’s a stomach virus (guessing). They gave nausea medicine but didn’t work. No test was done to rule out other possibilities. I decided to take her to Children’s Hosptail of Wisconsin and they didn’t have no problem running testes and seeing if the MILK will stay DOWN. They had better remedies and solutions. So if your kid have serious issues take him or her to CHILDREN'S.
They have saved my life,my sisters life ,my brothers life and my friends life. Highly recommend.
When I took my son there for an appointment, I was very disappointed in the staff . Going to a children's hospital you expect a certain level of positivity and energy when you work with children . The check in process was horrible ,and the employees did nothing but complain about their job . However our doctor and the valet attendant were helpful ,positive ,happy people. They get 5 stars . I hope our next visit will be better.
We traveled from SC for my 4 year olds surgery and we had a wonderful experience.
Amazing friendly staff and hospital!
They are wonderful with my kids.
We've had the best luck with our doctor, alway listens and is so helpful and understanding. All other staff are friendly and also very helpful. ONLY HAVE HAD POSITIVE EXPERIENCES!
Staff is unprofessional.
Great people here. They all took the time to show our kids that they matter
The staff here are amazing! They just get kids. My son was actually mad when we had to leave.
It was a wonderful experience with wonderful people
Best and only place I'll take my children!
So professional. So kind.
My son had surgery on Dec. 20. From check in to check out everything ran smoothly with no hiccups. Dr. Michael Bentz And staff are wonderful people to work with they took such good care of my son from the first day we met them!! Couldn’t ask for a better team!
No parking at all when its full
Great Hospital
When I took my son there for an appointment, I was very disappointed in the staff . Going to a children's hospital you expect a certain level of positivity and energy when you work with children . The check in process was horrible ,and the employees did nothing but complain about their job . However our doctor and the valet attendant were helpful ,positive ,happy people. They get 5 stars . I hope our next visit will be better.
We traveled from SC for my 4 year olds surgery and we had a wonderful experience.
Amazing friendly staff and hospital!
They are wonderful with my kids.
Staff is unprofessional.
Great people here. They all took the time to show our kids that they matter
It was a wonderful experience with wonderful people
Best and only place I'll take my children!
So professional. So kind.
My son had surgery on Dec. 20. From check in to check out everything ran smoothly with no hiccups. Dr. Michael Bentz And staff are wonderful people to work with they took such good care of my son from the first day we met them!! Couldn’t ask for a better team!
No parking at all when its full
Great Hospital
My daughter has had surgery here multiple times. I can't say enough about how much they care for their patients.
Not the greatest place if your child has special needs. Son was in the nicu. They treated son as if he was a Guinea pig. If you don't do what they want to your child they are quick to get CPS involved over petty things.
Amazing place for helping kids! Parking is a little tricky here.
5 stars cause I work there
The building is easy to spot as you come up the hill on Highland Ave; it will be to your right. Valet parking is available at the first drive, or continue around to the parking garage. Everyone working here is nice, friendly. They know they are dealing with children and their families and seem to know that if you are there it isn't really where you want to be, and they do their best to help you. My daughter has had to stay there on two occasions, and each time the staff has been fantastic. Rooms, hallways ,everything is decorated nicely. It doesn't feel like a hospital. Food is very good. Hospitals are scary places for children especially and this one does everything possible to put that fear at ease for the kids and their families. If you deem this review helpful, please give it a like. Thank you.
We have been here several times with both of our children to see specialists in two different departments: ENT and Urology. Our family has nothing but good things to say about the providers, the facility and the services provided at American Family Children's Hospital.
Very please with doctors but the residents (doctor) have been horrible the last 2 time. The food is not the greatest.
The room was large and the doctors were friendly. The food was fair and I enjoyed the sunsets each night. Definitely recommend this hospital they even put up with some of my stupid jokes.
AFCH’s staff exemplify the best in health care customer service. Our son’s team of doctors and nurses are top notch. We feel he is getting the best care possible for a challenging, life threatening illness.
A great hospital all around. They do a great job with customer experience. They have wagons for the kids and a great other things to keep the kids occupied. I don't know what we would have done without this hospital. Kudos to all who work there. Update: 3/6/19. It’s still the number one hospital for children. Unfortunately, my son has many appointments but the staff are excellent and first rate. I highly recommend this place. I can’t say enough about this hospital.
We are "frequent fliers" here and love it.
The help was so kind and helpful..Friendly is how they all are.
They have the best doctors and nurses in the world
The staff really care
Makes children comfortable for their treatments
Greatest people! Greatest Place!
My daughter has had surgery here multiple times. I can't say enough about how much they care for their patients.
Not the greatest place if your child has special needs. Son was in the nicu. They treated son as if he was a Guinea pig. If you don't do what they want to your child they are quick to get CPS involved over petty things.
Amazing place for helping kids! Parking is a little tricky here.
5 stars cause I work there
The building is easy to spot as you come up the hill on Highland Ave; it will be to your right. Valet parking is available at the first drive, or continue around to the parking garage. Everyone working here is nice, friendly. They know they are dealing with children and their families and seem to know that if you are there it isn't really where you want to be, and they do their best to help you. My daughter has had to stay there on two occasions, and each time the staff has been fantastic. Rooms, hallways ,everything is decorated nicely. It doesn't feel like a hospital. Food is very good. Hospitals are scary places for children especially and this one does everything possible to put that fear at ease for the kids and their families. If you deem this review helpful, please give it a like. Thank you.
We have been here several times with both of our children to see specialists in two different departments: ENT and Urology. Our family has nothing but good things to say about the providers, the facility and the services provided at American Family Children's Hospital.
Very please with doctors but the residents (doctor) have been horrible the last 2 time. The food is not the greatest.
A great hospital all around. They do a great job with customer experience. They have wagons for the kids and a great other things to keep the kids occupied. I don't know what we would have done without this hospital. Kudos to all who work there. Update: 3/6/19. It’s still the number one hospital for children. Unfortunately, my son has many appointments but the staff are excellent and first rate. I highly recommend this place. I can’t say enough about this hospital.
We are "frequent fliers" here and love it.
They have the best doctors and nurses in the world
The staff really care
Makes children comfortable for their treatments
Greatest people! Greatest Place!
I wanted to be a part of the rest of my nephew's last moments - possible, but not comfortably. How does a well known, rated "one of the best" hospitals in Madison, not have any extra private family rooms for families to use to sleepover, or COTS. Seriously?
Amazing hospital ..
Messed up my infant nephew's intestinal surgery last year by not suturing properly, putting him at risk for septic shock. Also misdiagnosed a massive eye infection as a stye without looking into it further. Very poor communication and lack of respect towards the parents. Definitely do not recommend if you are a young parent with tattoos, as they seem to discriminate towards them.
I wouldn't put my child in any other hospital than AMERICAN FAMILY CHILDREN'S HOSPITAL, nothing but the best in this hospital from Dr's to RN to RT you name it.
Very good people at the hospital they saved my grandson
Very best care for my 9 month old daughter who was dehydrated from a viral bug. Horrible experience at SSM Health/St Marys ER in Janesville last night so I brought her here today because I knew she would be taken care of to the best of their abilities. The staff in the ER was amazing and took really good care of my little girl. From now on this is the only ER I will trust my children's lives to.
Love it
Best place to buy a helmet in town.
Great hospital!
Great hospital with friendly staff.
God bless this hospital and its entire staff. If you are a parent, you know the fear of having a sick child hospitalized. It takes a lot to feel comfort in such situations. But the doctors, nurses, respiratory therapists, kitchen staff, clerical, volunteers, everyone there goes out if their way to bring comfort to both patient and child. They allowed both my husband and me to sleep in the room with our child during the entire week long stay. They included us in the decisions with every step of treatment. We were treated with respect, compassion and most importantly good care. I feel they saved our Childs life and for that we will always be eternally grateful!
Amazing Hospital!
When the unthinkable happens and you end up in an Emergency Room and then middle of the night emergency surgery for your 10 year old son, this is the place you want to be. The STAFF works to develop a relationship with their patients and PARENTS are included as part of the medical TEAM. I can't tell you how much every single STAFF member left a POSITIVE caring impression with us. They felt like FAMILY, yes even the Attending Surgeons who sat with us and explained every part of his first surgery and second surgery. Seriously, the best place ever for those times when you are below the wellness line.
They took amazing care of my children when they had to be seen or admitted in. Only hospital i take my boys to.
From the moment we checked in, to the moment we checked out, we recieved nothing but the best possible care we could get. Our nurses were an absolute joy and treated my daughter with such kind hearts and skills. Even the room service delivery guy was just friendly and kind and curtious. The entire expirience despite the horrible circumstances of why we were there was amazing! Thank you, thank you, thank you!
We gave been coming here since it opened using just about every specialty. The staff is always professional and make my children comfortable so they relax for their care.
So anyone that deals with sick kids and goto the Madisons children's hospital. Please be careful on who you talk too. Because the doctors and everyone you thought were helping you, are the ones calling the CPS on you.
The nurses here are amazing
Every one is very knowledgeable and friendly
Kept calling about an update on my grandson and they said only the parents or who the parents okayed. I was on this list but kept getting the run around. My daughter in ICU had to call them every time to say I had permission
Everyone was extremely nice and made our 2 year old feel safe. Very happy with the outcome.
Everyone is friendly and the Doctors are amazing
So lucky this is close to where we live.
They saved my baby from a coma or possibly worse. Excellent care from the doctors, nurses, staff, etc. If your baby has an emergency you need to come here. Thank goodness they are here because Meriter has been terrible.
I wanted to be a part of the rest of my nephew's last moments - possible, but not comfortably. How does a well known, rated "one of the best" hospitals in Madison, not have any extra private family rooms for families to use to sleepover, or COTS. Seriously?
Amazing hospital ..
I wouldn't put my child in any other hospital than AMERICAN FAMILY CHILDREN'S HOSPITAL, nothing but the best in this hospital from Dr's to RN to RT you name it.
Very good people at the hospital they saved my grandson
Very best care for my 9 month old daughter who was dehydrated from a viral bug. Horrible experience at SSM Health/St Marys ER in Janesville last night so I brought her here today because I knew she would be taken care of to the best of their abilities. The staff in the ER was amazing and took really good care of my little girl. From now on this is the only ER I will trust my children's lives to.
Love it
Best place to buy a helmet in town.
Great hospital!
Great hospital with friendly staff.
God bless this hospital and its entire staff. If you are a parent, you know the fear of having a sick child hospitalized. It takes a lot to feel comfort in such situations. But the doctors, nurses, respiratory therapists, kitchen staff, clerical, volunteers, everyone there goes out if their way to bring comfort to both patient and child. They allowed both my husband and me to sleep in the room with our child during the entire week long stay. They included us in the decisions with every step of treatment. We were treated with respect, compassion and most importantly good care. I feel they saved our Childs life and for that we will always be eternally grateful!
Amazing Hospital!
When the unthinkable happens and you end up in an Emergency Room and then middle of the night emergency surgery for your 10 year old son, this is the place you want to be. The STAFF works to develop a relationship with their patients and PARENTS are included as part of the medical TEAM. I can't tell you how much every single STAFF member left a POSITIVE caring impression with us. They felt like FAMILY, yes even the Attending Surgeons who sat with us and explained every part of his first surgery and second surgery. Seriously, the best place ever for those times when you are below the wellness line.
They took amazing care of my children when they had to be seen or admitted in. Only hospital i take my boys to.
From the moment we checked in, to the moment we checked out, we recieved nothing but the best possible care we could get. Our nurses were an absolute joy and treated my daughter with such kind hearts and skills. Even the room service delivery guy was just friendly and kind and curtious. The entire expirience despite the horrible circumstances of why we were there was amazing! Thank you, thank you, thank you!
We gave been coming here since it opened using just about every specialty. The staff is always professional and make my children comfortable so they relax for their care.
The nurses here are amazing
Every one is very knowledgeable and friendly
Kept calling about an update on my grandson and they said only the parents or who the parents okayed. I was on this list but kept getting the run around. My daughter in ICU had to call them every time to say I had permission
Everyone was extremely nice and made our 2 year old feel safe. Very happy with the outcome.
Everyone is friendly and the Doctors are amazing
So lucky this is close to where we live.
They saved my baby from a coma or possibly worse. Excellent care from the doctors, nurses, staff, etc. If your baby has an emergency you need to come here. Thank goodness they are here because Meriter has been terrible.