Reviews of Overlake Reproductive Health (Doctor)

Badr Choukri

Special thanks for whole staff

Leah Levy

Dr. Johnson, Dr. Rehman, Jo and the staff at ORH are wonderful. It took four IVF cycles for us to get pregnant. Through treatment it felt like we were making progress each time and Dr. Johnson made sure we always remained hopeful. From day one he said "we will get you there", and they did. In a time full of physical and emotional challenges we could not have asked for a more skilled, caring team. We love that it is a small practice where you are treated like family instead of a patient number. We finally welcomed our first little guy 8 weeks ago and he is a dream come true.

fang cao

The stuff works at frontdesk has very bad attitude and support. They are not honest to patients. One time, after waiting for doctor for 30 mins i asked the front desk why waited so long. The stuff said doctor was reviewing my documents. However, later on we saw the doctor came in from outside and he told us he was delayed by traffic. I can understand the bad traffic but not the LIE from the frontdesk. (The owner still replied that "the front office was honest" below. Sounds like I am the one who lied. I won't trust this clinic where the stuff covered each other by lies.) I did a hsg testing at overlake reproductive clinic and was told the result was very bad. There was a small chance of false negative because the testing was not performed well. I was suggested to take the testing(~$800) again. I couldn't trust them anymore because of all the lies and unprofessional. I left and started to look for other help. It made me worried and depressed for 2 months. But after 2 months i got pregnant. I am very grateful for my baby. But i really feel disappointed about the service i received at ORH. I would not recommend it to any one at all. (I believe it could be the hsg testing unblock the tube. But it was not the purpose of the testing. I don't think the clinic could take credit for my luck. The point is the testing result was not even good enough for the doctor to diagnose and I was asked to pay and suffer again. It is not my place to judge the skill level of the clinic. I just can't accept the attitude that they refused to take responsibility of the mistakes and mess they made.)

shawn lab

Me and my wife went there after seeing all the reviews, my wife ended up in emergency hospital she was dying, Dr. Johnson didn't even bother to call to see how she is doing, they are after you money overall, i would never ever recommend this clinic to anyone. My wife almost died there run away from this office. staying 2 nights in Seattle hospital right after egg retrieval not a single doctor called to see if she is dying or alive, I don't trust them. I wished I could give a zero star. Also, some of the staff are so rude, didn't see a happy face anytime we were there.

Sarah Pasternak

My husband and I have learned an immense amount (clinically and emotionally) during our IVF journey which has now lasted over 4 years. We started out at clinics in London and felt that we were riding a conveyor belt of women who were basically just a number to the doctors and nurses. We also rarely saw the same doctor or nurse on subsequent visits and felt that the advice and course of treatment given to us was from a standardized protocol rather than specific to our needs. Therefore, when we decided to move our IVF treatment to the US, we knew much more about the type of care we were looking for. We did check out clinics across the US and decided on ORH because of the unique, customized and patient focused experience we believed we would receive from them. They did not let us down. Although communication was a challenge, given that we still reside in London, the clinic made it work for us and Jo and Jubilee in particular have been incredibly responsive over email. It has always helped on our side for us to be as thorough as possible with our questions but the team always makes every effort to answer all of our questions. Since deciding to work with ORH they have shown that they do not cut corners and were able to identify uterine polyps and scar tissue that no other clinic had unveiled. They dealt with those issues twice, plus significant challenges I had with the progesterone injections and we now have a beautiful baby girl and another baby on the way. We trust Dr. Johnson and Dr. Rehman wholeheartedly and do not hesitate to recommend ORH to everyone seeking fertility support.

erica collano

Amazing facility amazing personnel when our hopes were down these people restored our hope and allowed us to complete our goal. I would recommend this to any person who is taking pregnancy serious. Dr Rehman was the one who helped us. He was compassionate and at the same time passionate with his job.

Andy C

Between the staff and the doctors, ORH is like family. Every time we came up with a question, they had a very good answer (if not always positive;). Hands down the most painless phlebotomists, ever! They definitely know what they are doing! The intake staff is always pleasant and return trips here are fun! We were more than satisfied with the costs, time and effort of the process that clearly ORH is on the forefront of.

Chloe Schroeder

I was able to call and very quickly speak to someone in their lab about my fertility preservation needs who was knowledgeable and polite, even about factors specific to my case. I had been told I needed to schedule >$300 appointments just to be consulted on these issues from other clinics.

Amani Rashid

ORH are an amazing staff and team. I was blessed with 2 boys. Taha in 2008 and AbdulRahman in 2011. We are planning to come back to visit this fall again to try again for the 3rd with ORH. They have supported us with positive energy and honestly. See you soon ORH!

Icy Wang

If you don't mind paying twice or disputing their excess charges with your bank over and over, by all means use these people. After being continually charged for things that I've already paid for, I can assure you, I will never go back here.

Eun Kim

If you want to pay a lot of money and get treated like you are not worth their time, this is the right place for you. I got all my diagnostic exam done here, and had requested a copy of x-ray to see another specialist. Their front dest person said they do not offer copies, and that I am not allowed to take the original x-rays. I had to call them multiple times to resolve this issue, and every time I called, they treated me like I was bothering them. I had to involve State of WA Medical Board to get my own x-rays that I paid for. And some of their fees are almost twice as high as Seattle Reproductive Medicine fees. I am glad that I had not got myself more involved there.

Elyse McKenney

4/17: Incredibly unprofessional and unempathetic experience. Jamie gave us our test results, but had no confidence in her responses and wasn't able to answer any questions--just told us that we could take the ($253) test again in 3 months. We asked Reception to have a Doctor call us to discuss the test, since Jamie wasn't able to explain the results--received no call back for 4 business days. We called and left a voicemail with the office manager with the same request--another 4 business days, and no call back. As the clinic's response seems to be to call any people who leave negative reviews liars, feel free to reach out to me directly to validate my claims. **UPDATE 4/25**: Two days after my review posted (emphasis on after), Overlake attempted to call my husband, their patient, 2 times (not 5). Both times were on the same day between 11am and 4pm (not 7pm). Neither time did they leave a message, so my husband didn't know it was them or that he should try to call back. Further, we DID pay for a consultation (separate from the test), so we expected a competent explanation--whether from a nurse or a doctor.

K J

ORH has been a godsend. They did all my testing, discovered I have a fertility affecting condition and prescribed me medication that has been effective. They are polite, promptly communicate and care about your health and building your family. I am amazed at how quickly they found the problem and a solution. I am very grateful to them- all the staff are wonderful and compassionate. Being worried about your ability to have a baby is very distressing and having someone who cares about you and helps you is amazing. I am now 8 weeks pregnant- less than four months after I started going to ORH. Thank you ORH! Update: 9 months after I wrote this review, my son is now 7 weeks old! He is healthy and thriving. ORH made it possible!

Erica J

Great place and great people! My husband and I had been struggling 7 years to get pregnant through meds, IUI's and finally IVF. After 2 rounds of IVF treatment Overlake Reproductive got me pregnant with my little rainbow girl! Everyone here is super friendly and helpful. If the person I was talking to was unable to solve my problem or answer my question I was given the contact info of someone who could. I never had any problems of being given the runaround like I have with other medical places. The Dr.s and Nurses were extremely informative whenever I had questions about a certain treatment or medicine that they wanted me to take and worked with me when a medicine didn't sit well with me. Throughout the whole process I felt like I was being listened to and my questions and concerns were listened to and address, not simply brushed off. When I recently had a question about a bill due to confusing wording, they worked with me and found a solution that worked for everyone.

A Amanda

This clinic truly cares and it is noticed that the staff enjoy the rewarding field that they are in. You are not a number in this clinic you are family. Physicians and staff are wonderful and caring! I would highly recommend this clinic!

Charles C

We thought everyone at Overlake Reproductive Health was wonderful! We especially appreciated how much time and thoughtful care Dr. Johnson spent with us answering all of our questions and going over options and creative ideas that matched our goals. Even the front office staff was very friendly and helpful. They definitely went above and beyond to make sure we left the appointment more knowledgeable and assured about our decisions!

Rodgers Family

Terrible Experience!!!! Absolutely APPALLED with how the office staff has conducted themselves for the short time my husband and I worked with them. After going back and fourth about billing, and being LIED to, we decided to go with a another provider and they are now withholding our records for transfer!!!!!

Trisha Horman

My husband and I decided to go to Overlake Reproductive Health after needing a referral to a Reproductive Endocrinologist. After searching online, and talking with friends, I knew I wanted to go to a practice where I didn't feel like I was just a number. At ORH, that has definitely never been the case. The entire staff is wonderful, and know I am in good hands. My husband and I met with Dr. Rehman first, and after a very thorough round of testing, we went over our protocol plan for treatment. Dr. Rehman was both encouraging and optimistic, but also open about not wasting our time and money on treatment that would not be beneficial for our specific situation. Overlake is a small practice, and they encourage you to meet with all their staff so while I have seen Dr. Rehman more than Dr. Johnson, I have met with Dr. Johnson during my testing cycle, as well as a follow-up to discuss our treatment. Both physicians are very knowledgeable and great at being equal parts encouraging and realistic. The medical staff has been great at handling anything that has come up with me, as well as putting me at ease no matter how invasive the procedure has been thus far. Infertility is a scary, often times lonely journey, but the entire staff at ORH really helps you along this journey. The front and back office staff is friendly, and no matter who I see on a given day, I know that I am being well cared for. My husband and I are both happy to know that we have Overlake Reproductive Health in our corner while we grow our family.

Stephanie Maxwell

Over the past couple of years we have had the opportunity to work with both Dr Johnson and Dr Rehman. They are both wonderful to work with and really make you feel comfortable. They both take the extra time to answer all of your questions and make the infertility struggle just a little easier to deal with. After several months of unsuccessful ovulation with clomid/letrozole my husband and I had more tests run and were told IVF was really our only option. At this point we started seeking second (and third and fourth..) opinions. We had four other reproductive endocrinologists (including SRM) tell us there was nothing they could do; we would not be able to have children that were genetically both of ours. We went back to Dr Johnson at ORH to start the IVf process. Dr Johnson at one point said if he had to put a number on it he would say 10% chance of success. I asked him why he said 10 when everyone else said zero, and he said “there’s too much medicine can’t explain and we don’t understand to say 0.” I really liked that outlook and it helped a lot each time we had to defy the odds throughout the process. We welcomed our healthy little girl into the world a few weeks ago. We certainly had a few bumps in the road throughout the process but ORH always did what they could to make it right. IVf and infertility is no different then other medical struggles, and you get the best care if you’re your own advocate and become knowledgeable on your situation and options. ORH was very receptive of my hundreds of questions to make sure I did exactly that. Thanks ORH!

Private Google User

We tried both SRM (Unfortunately) and Overlake Reproductive Health. Go with Overlake if you want to have the best possible chance! Very happy with the result, very thankful. Only wished we went with Overlake the first time. ^—^

Kathleen Hillenbrand

We are so blessed to have been helped by science and everyone at Overlake. We were originally drawn to Overlake because of their openness and willingness to communicate costs. Our insurance covered almost nothing so it was important to us to know what the charges would be ahead of time. The team at Overlake was wonderful from the first phone call. They were prompt and the background paperwork we received was thorough. Our experience with Overlake was exceptional. Their Peace of Mind program made us feel confident that our goal of having a baby was their goal as well. The staff was so kind and understanding during our treatment. The treatment we received was so personal and we really felt like we received everyone's full attention. I cannot say enough about how happy we were with Overlake.

Julie Chebert

THIS IS HOW THEY SHIP SENSITIVE MEDICAL RECORDS? WITHOUT EVEN A LAST NAME?! Working with ORH has been a nightmare from the beginning. The staff is completely terrible. They treated my husband like a sperm donor, wouldn't give him information about me even when I specifically signed a release for him. If we had a question they acted as if we were inconveniencing them. They do not care about people here and it really shows. They wouldn't give us test results until they sat us down for their sales pitch about their $50,000 try until you win "deal". On another occasion we agreed for genetic testing which they said was through a partner company, Natera. They told us it was a flat fee of $275 because they had a deal with Natera. First, they screwed up the blood draw and we only got half the results. Then EIGHT MONTHS LATER after leaving ORH and swearing not to go back we get a bill from Natera for $389 for the genetic testing saying ORH never paid them. This place is a joke.

Stephanie Brown

Hello...this may not be a formal review but I wanted to share a recent facebook post of mine which expresses my eternal gratefulness towards ORH. If you are reading this and trying to make that difficult decision regarding possibly getting some help, I hope this helps you. Please continue reading.......... This does not happen often when I share my story re: multiple miscarriages (6) we suffered with a stranger. But it did today........ It was a good reminder to encourage people out there if you are having troubles, or know of somebody who is, please get help. There are amazing Dr's in this field and for some people it can be an easy fix to achieve your family. Overlake Reproductie Health is where we went and they helped us tremendously. Infertility is a dark tunnel and so hard when you are in it....you feel like you are alone and nobody will understand. Its like your life has stopped and you don't know which way its going anymore.....it's horrible : ( Knowledge is power I feel, and being able to get answers helped me emotionally so much. Even if it wasnt always the best news, I needed to know what was going to be strong and keep going down my path...... The person I came across today has a loved one she is concerned about. She does have 1 child but has now has had 4 miscarriages and is devastated. It is not always a perfect outcome for everyone, but after 6 miscarriages I do have 3 beautiful, healthy, crazy Brown Boys! And I know for a fact some friends and family thought I would not have a family. It really was quite a devastating, long 3 1/2 years until we brought our first child into this world. I make my jokes on here about 'The Little People" and that they make me crazy and so on......and OMG what am I gonna do LOL?!? But without the help of amazing Dr. Kevin Johnson and his nurse Jo Gray I am not sure where we would be exactly? There is nothing to be ashamed of.....it happens to everyday people. Most are always shocked to hear my story. Just because we have 3 kids doesn't mean the road to get even "1" was easy. I know Sean Brown and I are eternally grateful for how they helped us through such a scary time in our lives. So just a friendly reminder to those in need.......help is out there.....you just gotta go get it!!! ORH is very special to my husband and I........we may not see them like we used to but our feelings towards them are forever. They helped make "us" become a "family" Knowledge is Power!

Anjali Naidu Whiteley

We have been going here for over a year now. They have gotten me pregnant twice, unfortunately both ended in miscarriage which was not at all their fault. We are now attempting IVF and Jo is freaking amazing. At first, I was so nervous about it but she did such a wonderful job keeping me calm. During our appointments we talk about so many random things which keeps my mind at ease. I love it! Dr. Johnson and Rehman are also absolutely wonderful and very optimistic which helps so much! The reason for only four stars is that a few months ago, I was having a lot of my calls and emails to other staff members go unanswered. With this whole process being so time sensitive, I found this unacceptable. However, a few weeks after my initial complaint, QA called and they problem was immediately fixed.

Erna Hajdarevic

I love everyone there - from the front desk receptionists, the medical assistants who do an awesome job drawing blood, and returning emails, and phone calls promptly! :) Dr. Rehman, and Dr. Johnson did a fantastic job with explaining everything . Nurses - Jo Gray, and Michelle Ingram were also great during our process. I am pregnant with our miracle baby on the first try, all thanks to this team for being very positive! Throughout the two years of our process, it was yet stressful, and emotionally draining but also staff was positive. Some suggestions I have to mention is that I wish we are able to know ahead of time when something is being billed to us, instead of after the visit. Honestly, we forget, its a nice reminder. And I know at times it takes some time for insurance to get back to you guys. At times, some things were written in the 'financial contract' in the beginning, but it would be courteous to remind the patient before their appointment, that this appointment is not in your peace of mind and it will be billed to your insurance. Which I would totally understand. Also I really wish there was a support group throughout all of our process the last two years - like an online support group, or a meet-&-greet, future parents group of Overlake Reproductive Health - that would be awesome if you guys had that. Otherwise I still give five stars because of the compassionate service you guys did for me, my husband and our little miracle! Thank you so much! ~EH

Sinead Cruz

understand my needs

Mercedes Schlaffer

We went to see Dr Johnson with my husband and he suggested to change my thyroid medication to a brand name which was extremely expensive and then later when I spoke with my Thyroid doctor he said that research doesn't see any difference between brand name and generic for Levothyroxine so he was wrong. Then we had the appointment with the finance counselor ( after making us wait for 40 minutes and my husband escaped from work for this appointment) who did a completely out of place comment about my traumatic clinical experience ( she didn't bother to look at my history before speaking with us). The cost is WAY overpriced than from any other clinic and if you search for their success rates on fertility records they are not good. She even suggested for us to get a Home Equity line to pay them. WAW really!? I also asked them for a specific prenatal vitamin that is covered by my insurance and i had to call them 4 times to send me the prescription and they never did. They also criticized my clinic in NJ (RMANJ) which is one of the best clinics in the country "stating that they do outdated tests and that Overlake is way better and ahead of the game". Everytime I called They sent me to the nurses voicemails and they never got back to me. I also missed my clomid cycle because nobody got back to me. Later I requested my records to be sent to my clinic in NJ and I had to call them 4 times with no luck. I finally had to go in person to their clinic to get my records because they wouldn't send it anywhere stating that they have "legally 14 days to send it". Even after all this horrible experience I called them back to do a day 3 ultrasound and blood work and they told me that "we weren't a good fit and that Dr. Johnson rather me to go to another clinic". Waw ! RUN in the opposite direction as fast as possible!

Rebecca Manriquez

I was nervous about going in, but the staff are so welcoming and personable that I always enjoy my visits. The doctors and nurses are all very organized and thorough.

Salomi Vora

Words Cannot express how thankful we are to Dr. Johnson & his team at ORH. We were blessed with a baby boy May of 2012. The team did an excellent job. The quality of care was beyond our expectation & everyone was on their feet everyday to make our dream come true. If I have to go through it again, no matter where we are, we will be back here to have another baby.

Lu Southernz

To all of our friends at Overlake Reproductive Health, I just wanted to send a little note to say a huge thank you. My husband and I are blessed to be preparing for the births of our twin boy and girl due in late October. I am sure like most couples, we never dreamed we would struggle with infertility. When we were first referred to Overlake Reproductive Health, It was the last place in the world I wanted to go. I was heartbroken that we were not able to get pregnant on our own and I font know anyone who wants to have to go to a fertility clinic. But from the moment we walked in the door, we know we were someplace special. How special, though, we had yet to discover. We could tell right away that we were in good knowledgeable, professional hands. However, we had no idea how caring, sincere, gentle, and friendly all the staff would be. Soon, ORH became our “home away from home” and in an odd way I looked forward to my weekly (and sometimes daily!) visits. I was provided such a great sense of security and support by the entire team from the moment I checked in at the front desk with Sammy, and Sheila, to the numerous blood draws with Jenny and Aimee, to the long budget talks with Mary, to the many ultrasounds with Jo, to the behind the scenes work of Carrie and Shaun, and finally throughout the IVF process with Dr. Rehman and Dr. Johnson. Truly, you all began to feel like extended family (minus the thanksgiving dinners!) ORH went from a place we hoped to never have to visit to a place that we found difficult to say goodbye to. Although, of course, we were happy to be leaving having achieved what we set out for in the first place – the start of our growing family. Thank you for this amazing gift you have helped to bring about. We can’t wait to introduce our children to each of you this fall.

Tatiana S

Excellent experts and very genuine team of people working together in a boutique type of clinic. Everyone from doctors to nurses, assistants to the front desk are very friendly and very professional at the same time. Could not hope for better experience! Highly recommend!

Hui Zhou

Doctors are patient with us, although sometimes we, or especially I was a bit emotional. It feels like it is a team working together to achieve what we want; and I am thankfully for the help that I got there.

Lissa Sandv

Professional and personable, extremely knowledgeable and able to convey that knowledge in layman's terms, and incredibly helpful and supportive. Dr. Rehmann is the best.

Tosha Hren

Every time a friend or family member would get pregnant I would shut down and cry. We'd been trying for a long time to have a family and it just wasn't happening. We finally decided that we should seek help. We went to Overlake Reproductive Health for fertility testing. We worked with Dr. Johnson & Dr. Rehman and their staff. They gave us hope and really listened to us. Through the fertility testing we were able to conceive our first child. The void that I had in the longing to have a child has finally been filled and we couldn't be any happier. We finally have our little family. I am so thankful for your guys support at Overlake Reproductive Health during a very trying time. I would recommend Overlake Reproductive health based on our great experience. We would never go any where else.

A Google User

We can’t express more how much appreciation we have for you. You gave us the best gift in the new century. For us, it’s not only a son, but also a whole new world! Your step by step process and clear explanation are very professional. The painless treatment and the whole warm atmosphere made us very enjoyable. The waiting time is always short which is so effective. You are angels! We wonder how many families have got this great gift because of you, how many families are rejoicing because of you! We are one of them. We will never forget you.

Gladys Risling

I just started to go here in January - it has been overall a good experience. I really like Julie at the front desk and Dr. Rahmen is a delight. I did at one point think of transferring to another clinic due to the cost comparison. However, Dr Rahmen's attitude, compassion and great sense of humor kept me there. The last NP I had who did a second ultrasound on me was also very, very friendly. IVF was recommended for me due to my egg supply being low. Unfortunately, due to cost I will not continue this journey as we can not afford it. However, I strongly recommend going here. Baby dust to all!!

Chauntae Kukowski

I have used ORH for the last few months to complete initial testing before trying to conceive. The staff and doctors have been incredible to work with- always providing answers to my numerous questions and providing quick results to my tests. So glad we chose to go through ORH over other clinics!

Aaron Schmidt

The staff at Overlake Reproductive Health are like a second family. I have no hesitation recommending the clinic to those I know are seeking treatment. It is amazing how much everyone cares about the patients here!

Nigel Bell

Excellent treatment and a lovely family feel. My wife and I live in London and after 2 failed treatments here we searched the globe for another clinic. Yes, it was eventually successful (Twice!), but even with the setbacks they explained everything in detail and with empathy. Despite having to fly back and forth From England, and a lack of F2F appointments, the staff made it work. They were happy to liaise with our OBGYN in London, have Skype calls with us and it feels like we have gotten to know all the staff there. We loved the consistency of who you see, Jo is very quick to reply to emails, and Dr Johnson is simply the best. Spends time explaining everything. We wouldn’t hesitate recommending Overlake. Thank you for helping to make our lives complete!

Andrea A

We did two failed IUI's here. Some doctors and nurses had subpar bedside manner. Some were kind, but some were very callous. During the first IUI, he hurt me so bad I was crying, then asked if I was crying due to emotional or physical pain (right before doing the procedure he indicated that our chance of success was less than five percent, even after my having taken injectibles). Our second IUI was nicer, it was a woman nurse, it was very close before Christmas, no pain, and she said something like, 'Today would be a nice day to conceive.'

Braydon Knight

When ever I called I was on hold forever, and then when my call was answered Sheila was a pain to deal with. The billing was never clear and the finacial person crossed out and wrote over and scribbled on a printed contract and expected you to sign it. Run away fast.

Dori Johnson

Long overdue for my review, but I can tell you Overlake is wonderful! The staff was great, doctors were great and we we're very blessed to have conceived the first try. Thank you Dr. Johnson and staff!

Kelsey St Mary

Dr.Johnson and his team at Overlake Reproductive Health are nothing short of AMAZING! From the front office gals to the financial counselor, the nursing staff and Dr. Johnson. They have all been so kind, attentive and helpful and have gone out of their way to make our experience as positive and uplifting as possible. And not to mention successful on our first IVF cycle!! My nurse was so caring and patient. There was never a time I couldn't reach her when I had questions, concerns or was just needing a little extra guidance. Dr. Johnson is truly exceptional at what he does and has given us the attention and education that we have been needing for many years. I'll be eternally grateful!!