So with my new baby I wanted him to see a pediatrician rather than a family practitioner because 18 years ago, I used a family doctor and he nearly killed my child. So I found Ellensburg Pediatrics thinking I was doing good for my baby. Well, the doctors were all kind, but none of them were on the same page. All giving me different advice for my son relating to his weight, his reflux, his constipation and blue episodes.
Then I get the bill!!! Holy Moly!!! I thought my co-pay covered my visits when I needed him to be looked at. Nope...not the case. I was charged extra if they feel they went above and beyond. Some doctors charged and some did not. I called and asked them about it. They said I need to tell them don't give my son any extra "above and beyond" care because I don't want to be charged. After hearing that, I changed him to my family doctor, an hour away, where I get above and beyond care without the extra charge.
Then I go pay the bill. So I call and pay the remainder of the bill in full, over the phone as I've done before. Mind you, I'm on a tight budget and had to make some small increments to get it knocked down a bit. So I ask them to send me an invoice stating the balance is zero. They said they don't do that, that I have to go in,in person to receive it. I ask them ...."so you can send me monthly bills asking for money, but you can't send me something that says it's paid". Nope they said. I'm just shocked and glad I switched practices.