Reviews of Primary Care Alexandria - VHC Physician Group (Doctor)

Kelso Kuang

I would share zero stars if I could. It's actually that bad. I honestly don't and have never complained or written a google review before. But, the experience I had with this practice was the absolute worst. They don't communicate with you and conspire to charge $$$ for normal STD tests (I don't really mind being public about this honestly). They make you wait for days, weeks, months on end before getting back to you and then give personal excuses for their negligence to get back to you. They are not friendly people and it is hard to actually speak with a real person (as the machine will probably take up the initial 6 minutes of waiting for the call to reach a real person). I had them as a PCP for less than a year and they did nothing to impress me. I had never seen a doctor there. My primary nurse practitioner was nice, but wasn't super available so it was kind of difficult to get an appointment with her. The other nurse practitioner that I saw was not helpful in calming me down or talking to me about my worries and was the one that coded the $$$ bogus test. Don't bother with an automated response to call a number because I know there's not going to be a real person on the other side because I know I'll only waste 5 more minutes waiting to talk to someone who can't help me.

Leah Olszewski

I now understand why VHC has such low ratings elsewhere. As a responsible person and patient, they have completely turned me off. This is not me, but I can see now why people turn to other options (whether alternative care or alternative medications or other). I think that's all I'll say here. Terrible practice and this coming from someone who has never had a complaint about any practice or medical professionals in my life.