Reviews of White River Family Eye Care (Doctor)

587 Hartford Ave, White River Junction, VT 05001, United States

Average Rating:

DESCRIPTION

Here you will be able to see all the opinions of people like you who are purchasing the services and products of White River Family Eye Care (Doctor) in Vermont.

At the present this business gets a rating of 4.9 stars out of 5 and the score is based on 171 reviews.

As you can read, its rating is virtually the highest, and it's based on a very high number of scores, so we can conclude that the rating is very reliable. If many people have bothered to rate when they are satisfied, is that it works.

As you know, we don't usually bother to set scores when these are good and we usually do it only if we have had a problem or issue...

This Doctor belongs to the category of Optometrist.

Where is White River Family Eye Care?

REVIEWS OF White River Family Eye Care IN Vermont

peter simpson

Great

Toby Ferris

Dean Whitman

Robert Wood

I have no regular eye doctor, and woke with a serious issue in my eye. I called at 8 am. I was in at 10 am, short wait, and... they took a sliver of metal out of my eye and removed most of the rust that developed. Bam bing boom! Everyone was awesome and nice. It was a great experience.

sherry bashaw

Scott Moody

Susan Hammond

Cindy Waterman

Great customer service!

Gabrielle Rapke Hoffman

When I called to ask what the cost for an eye exam was, They said $90 for an eye and contact exam. I went for the eye exam, paid the $90. Their office staff said they would try to also charge "something" to my insurance. I told them I don't think my insurance covers this, but gave them my insurance info. My insurance did not pay, and they sent me to COLLECTIONS for an amount of $140 that (1) they never quoted me, and (2) I never agreed to pay. I have tried to nicely reason with them many times, and received only a cold response: "The charge stands." Stay away!!!!!

John Maville

Tara Symancyk

Great experience! I was able to get an appointment at my preferred day and time, I was seen on time, the staff was all pleasant, and all my questions were answered thoughtfully. Thank you for another wonderful visit.

Eugene Smith

Judith Lombardi

This was a wonderful change from my previous provider. Instead of seeing a tech for 75% of the visit, Dr. He provided 100% of my care, conducting all aspects of my evaluation.Dr. He was delightful, informative and so very nice. I am so happy that I found WR Family Eye care. As an extra bonus, the facility is beautiful and all the support staff are friendly and welcoming . The entire exam took 1 hour, vs. 2 1/2 ( mostly wait time) at my previous provider.

Michael Cole

They found and resolved the source of my eye irritation in minutes.

Megan Dickinson

I have been coming to Dr Bernal for years and now even though we aren’t local I bring my kids here because they are so great!

tonya craig

daniel nash

Great care

Andy Der Tatevasion

Best eye doctor appointment ever. These optometrists know what they're doing and they definitely know how to treat you well and listen to you. You'll be glad you came here.

Jayne Melahn

Always feel well cared for.

Conner Lafromboise

The ladies at the front desk have always been very helpful and empathetic when I have problems such as ran out of contacts and unaware of FDA prescription expiration law with next available appointment two months out.

Steven Gerow

Professional, pleasant office and staff resulting in a positive experience.

Richard Henderson

I was very pleased with the whole process. The staff is very professional

Emma Steincross

I was new to the area and trying to find all new medical professionals/practices, and White River Family Eye Care was such a breeze! It's easy to make an appointment at a preferred time, they have a great glasses selection, and Dr. He gave me so many contact samples/options so I could figure out what was best for my eyes with no pressure or hasty decisions necessary. 10/10 would recommend

Eric Herlihy

Katherine Blake

Shirley Clifford

My first visit was excellent. I met Dr Duford and she explained everything that was going on very clearly. I was very pleased with the whole staff.

Pat Bryer

Laura Moberg

Brit Johnson

Professional and very thorough. I have very bad eyes and seen many doctors and White River Family Eye Care is the best by far

Jason Hill

My local eye care practice. I have been going here for years, and it's always an enjoyable experience. The doctors and staff are friendly and professional, and I feel treated like an individual, not a number, when I visit.

Claudia Brandenburg

Outstanding and thorough exam by Dr Dufour. Support staff at the front desk and technicians are knowledgeable and help.

kyou meiying

Very nice place always help us out

L Madore

Had Dr He this time for my biennial exam. Extremely impressed! She was very thorough, and explained what she was doing, while competently and patiently answering all my questions. Highly recommend.

spurhunter .

Dr He explained everything as what she was doing. Very professional and courtious

Robert Wood

I have no regular eye doctor, and woke with a serious issue in my eye. I called at 8 am. I was in at 10 am, short wait, and... they took a sliver of metal out of my eye and removed most of the rust that developed. Bam bing boom! Everyone was awesome and nice. It was a great experience.

Andy Der Tatevasion

Best eye doctor appointment ever. These optometrists know what they're doing and they definitely know how to treat you well and listen to you. You'll be glad you came here.

Patti Mitchell

I always feel very cared for. The entire staff and my doctor are professional and kind.

Jason Hill

My local eye care practice. I have been going here for years, and it's always an enjoyable experience. The doctors and staff are friendly and professional, and I feel treated like an individual, not a number, when I visit.

L Madore

Had Dr He this time for my biennial exam. Extremely impressed! She was very thorough, and explained what she was doing, while competently and patiently answering all my questions. Highly recommend.

Heather Danz Jones

There's a reason I've been going to them since I was a kid. (PS - I am no longer a kid. But today they told me I don't need bifocals yet! Yaaaay!)

Robin Jasmin

Always friendly staff, My son has been going for about 3 years and just transitioned into contact this past week, and we couldn't be anymore pleased with the visit and information he received and training from Jesse.

Pamela Hanan

Barbara Lewy

Very efficient & thorough in fitting my eyes for contact lenses. Highly recommend.

Carol Bostwick

Larry Wainbright

Always friendly and professional. Everyone is very helpful. Always a wonderful experience.

Megan Howe

Cynthia H Martell

Amazing front desk staff....

Misti Mullins

Mariah Craven

Christine Murphy

Excellent care by all! Thankyou

OurCarpeDiem Karen Lanzetta

Linda Douville

Edward Gilbert

Delightfully Me

Excellent customer service.

Matthew Perron

I always fell very taken care of when I get my eyes check

John Wilmot

Sarah McArdle

Gayle Krater

Excellent doctor and service

Cindia Randall

Brett Simmons

Kevin Drury

David Perry

Fred Eastman

Judy Dixon

Veronique Officer

Ethan Barry

I made my first ever appointment for my eyes, and was initially helped by Nicole. She was exceptionally cordial and helped me with arranging an appointment, which I should have made sooner. She was helpful and knowledgeable in answering any of my questions. Dr. Berry was also exceptional. Being that it was my first ever eye appointment, I was nervous. But, found out that I now have confident doctor who I trust. Long story short... A great practice, and I can see again! I highly recommend the care provided by this practice. Thank you, Ethan

dave megin

Jaki Batchelder

Liz Hollinshead

Everyone was professional.

Scott Anderson

Susan Gray

We have being go here for years to have our eye appointments, staff is alway friendly and have never had a problem getting our order on time. They have always being willing to help out when we need repairs also.

Kathleen MacLean

Cheryl LaJoie

Jason Laurie

It was my first time going to this place and they were all great from the receptionist upfront to the doctor checking my eyes they didn't even make it seem like I was at a doctors appointment. Seems like a really great place.

Megan Prince

Darlene Johnson

Cassidy Findley

Tim Branstetter

Always an enjoyable experience.

Samantha Boyce

Thomas Henderson

Awesome people, treat you like family..

Fabienne Stearns

Amazing care !

Michelle Stewart

I feel they listen and respect me as a patient. Dr. Dufour is always pleasant and very thorough. She explains what she finds and gives suggestions on things to do to help maintain good eye health.

Amanda Nelson

Delightfully Me

Excellent customer service.

Matthew Perron

I always fell very taken care of when I get my eyes check

Susan Gray

We have being go here for years to have our eye appointments, staff is alway friendly and have never had a problem getting our order on time. They have always being willing to help out when we need repairs also.

Jason Laurie

It was my first time going to this place and they were all great from the receptionist upfront to the doctor checking my eyes they didn't even make it seem like I was at a doctors appointment. Seems like a really great place.

Michelle Stewart

I feel they listen and respect me as a patient. Dr. Dufour is always pleasant and very thorough. She explains what she finds and gives suggestions on things to do to help maintain good eye health.

M P

I've seen almost all the doctors at this office and I've had a great experience with all! Great selection of frames also!

Mark Hodge

This is so personable , friendly and professional. Great place

Lisa Vose

Melissa Cruz

Kathie Hillard Schuster

Dr. Bernal is patient centered, professional, knowledgeable and thorough. The supporting staff at White River also offer excellent care and prompt attention. Thank you!

Debbie Shields

b v

Rendell Tullar

Don Fitzpatrick

Jacob Wimett

Fit me in right away for an eye emergency. I couldn’t be more satisfied with the care I received. Thank you!

Bob Stevens

Carolyn Larmore

Pedro Alvarez

Ricky Wise

Great experience. Fast and easy check in for new patient. Doctor was top notch and made my experience enjoyable. Thanks!

Terrijo Dauphinais

Chris Dickerson

The whole staff did a great job. Brought my daughter in for an eye exam. When it was all done she had to get glasses. Dr He did a great job making her feel comfortable and was very patient With her. Nicole the did a amazing job helping her find glasses that would fit her and showed her things about glasses that will keep her happy and comfortable for a long time time. Thank you to both of them for all there help.

Bill Follensbee

Wonderful and Friendly staff. I had my yearly eye exam today and I was in and out in less than an hour. The staff at the front desk were very helpful and friendly. The nurse and the doctor explained each test that they were doing and why they do them. If your new to the area and are looking for a great eye care facility with a friendly and helpful staff I highly recommend White River Family Eye Care.

Wende Beck

Kenneth Underhill

Chuck Nagle

Very professional and thorough.

Nancy Crocker

The entire visit was a positive one! They gave my 85yo mother wonderful service and experr eye care.

Belinda Perkins

Dr Bernal and his office staff are always so friendly, helpful, and very informative. I've been going to this office for years and this is why I continue to do so.

Kathy Barker

Highly recommended!

Jacob Holmes

Got taken in in a timely manner, was given an eye exam in an efficient manner, and very helpful staff

Simon Dennis

Timothy Rhoads

Always polite and the Dr.s spend the time to listen. They do what needs to be done to make sure that your eyes are in good shape.

Sandra Marmar

Friendly helpful staff.

3 boyens

Always a fabulous experience!!! Thank you all

Dalene Washburn

Havah Walther

The staff here is always great with me and my whole family. Nice selection of frames and awesome doctors make this an easy choice.

Mark Nunlist

Thorough exam, clear explanations, very helpful staff. Great office for eyecare.

Jo-Anne Unruh

Nancy Carter

Great staff. High level of professionalism

Michelle Adams Somerville

Rob Dumont

Extremely nice staff, great selection to choose from. My doctor was so helpful answered all my questions A++

Mandy Martel

Sheila Morse

Annemarie Wolken

Tamara Brown

Bill Keegan

The people at White River Family Eye Care are friendly and very good at what they do. My check up went smoothly and they answered all the questions I had.

Dave Fenlason

Kathie Hillard Schuster

Dr. Bernal is patient centered, professional, knowledgeable and thorough. The supporting staff at White River also offer excellent care and prompt attention. Thank you!

Ricky Wise

Great experience. Fast and easy check in for new patient. Doctor was top notch and made my experience enjoyable. Thanks!

Gigi Martin

Everyone there is always so pleasant and helpful. Couldn’t ask for better care!

Chris Dickerson

The whole staff did a great job. Brought my daughter in for an eye exam. When it was all done she had to get glasses. Dr He did a great job making her feel comfortable and was very patient With her. Nicole the did a amazing job helping her find glasses that would fit her and showed her things about glasses that will keep her happy and comfortable for a long time time. Thank you to both of them for all there help.

Bill Follensbee

Wonderful and Friendly staff. I had my yearly eye exam today and I was in and out in less than an hour. The staff at the front desk were very helpful and friendly. The nurse and the doctor explained each test that they were doing and why they do them. If your new to the area and are looking for a great eye care facility with a friendly and helpful staff I highly recommend White River Family Eye Care.

Nancy Crocker

The entire visit was a positive one! They gave my 85yo mother wonderful service and experr eye care.

Belinda Perkins

Dr Bernal and his office staff are always so friendly, helpful, and very informative. I've been going to this office for years and this is why I continue to do so.

Jacob Holmes

Got taken in in a timely manner, was given an eye exam in an efficient manner, and very helpful staff

Timothy Rhoads

Always polite and the Dr.s spend the time to listen. They do what needs to be done to make sure that your eyes are in good shape.

Havah Walther

The staff here is always great with me and my whole family. Nice selection of frames and awesome doctors make this an easy choice.

Mark Nunlist

Thorough exam, clear explanations, very helpful staff. Great office for eyecare.

Rob Dumont

Extremely nice staff, great selection to choose from. My doctor was so helpful answered all my questions A++

Bill Keegan

The people at White River Family Eye Care are friendly and very good at what they do. My check up went smoothly and they answered all the questions I had.

ML Borger

Nice people- takes a while to get in for an appointment. Great communication with the reminders!

Ashley Murphy

Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk to and very relatable. Every aspect of the appointment was explained before it happened, and I never felt nervous because of it. Accommodating me to look at glasses on a later day was the cherry on top. Being New Years Eve I was ready to go home, and the ability to decide on frames later was great. I haven't been to this office for a few years, but it was amazing then as it is now.

Sherry Guthrie

I can't say enough wonderful things about all the staff at the White River Family Eye Care! I have been a patient for the last few years and they have never been anything but SUPER FANTASTIC every time! I would like to send a special THANK YOU to Nicole who is such a cheerful and happy receptionist! Every time I come in she greets me with a smile and a genuine desire to help in any way she can! She is truly an outstanding receptionist! She makes it fun to go in! I was there recently to get my new glasses adjusted. I had the pleasant opportunity to work with Melissa during my visit! Melissa was so patient and methodical about the changes she was making to the fit of my new glasses! I am so impressed with the great job she did! My new glasses are now very comfortable! I look forward to the opportunity to work with Melissa again in the future! If you re looking for a new eye care office, I would strongly encourage you to come to the White River Family Eye Care! Their staff and providers are top notch and as soon as you walk in the door you are treated like family!! THANK YOU ALL for taking such great care of me and my vision!!

Patricia Swahn

Our family has been with White River Family Eye Care for a few years. My eldest daughter found them and we all switched over. Excellent care from Dr. Dufour, she is always spending the time with her patients to give them a thorough examination. She explains all that she is doing and what she is looking for when examining your eyes. The service is great when trying to choose the right frames, they don't push the expensive ones on you. They let you choose what fits your budget the best. I took my prescription to BJ's once for new frames, the service there is not as Professional as White Rive Family Eye Care.

Joan Tobin

David Davison

Prompt, professional, friendly, good service and products.

Karen Sheehan

Dr. Bernal and his staff are very caring. No matter how busy they are, they greet you with a smile. Thank you for everything you do

Maria Heinz

Cindy Johnson

trevor starr

Steve Leinoff

Great people. Been going there for years.

Audrey Bowley

Very professional.

Judy Farrell

David Ames

Emma Bryan

Eugenia Parrish

I've only been once so far, but staff and doctors seem highly professional and unhurried. Prices are below what I'm used to in other areas of the U.S.

Georgia Hanchett

As a new patient I found my experience to be a really good one. Thankyou for such a smooth first appointment.

Kenneth Salter

I had an incredibly awesome experience today from examination to choosing frames.

Nicole Luce

Nora Paley

Every single person I came in contact with at White River Family Eye Care was kind and helpful and straightforward. I love asking questions there, and of course I think Dr Dufour is wonderful: clear, responsive, experienced and knowledgable.

Richard Ploss

Excellent service and folloup on questions, highly recommend

Jo A Meginnes

Good location, easy parking and a pleasant staff. Dr. Bernal explains things well and pleasant, efficient service from all.

Michelle Walsh

Friendly from the moment I entered the door. Dr. He was on time and very thorough. A pleasant experience

Martha Coutermarsh

Even on an extremely busy Friday afternoon all staff was welcoming, pleasant and efficient. Medical care is always thorough. Highly recommend this ophthalmology practice.

Jennifer Benware

C Fish

I miss the eye contact, personal touch at the front desk. Eye exam always warm relaxed & personal

Dakota Lyman

Ted G

Brenda Alcala

They seem to be very thorough and are always very pleasant.

Peter Beardsley

Dr. He was extremely attentive, and I was impressed with the technology she had at her command. In addition to a lengthy exam, she gave me a couple of minutes after her next patient to answer a question I had forgotten to ask during the exam. AND she called me later to suggest something else to do for my condition. Kudos!

Roxanne Oellrich

valene solon

The receptionists are pretty rude.

Tom Milligan

Outstanding service; quite professional; I highly recommend White River Family Eye Care

Heather Thibodeau

Lin Hill

Great selection in eyewear and a really professional and caring staff

John Currier

Dr. Bernal shared lots of information on eye health way beyond the normal exam. He addressed a lot of concerns and gave context in what’s going on as my eyes age. I left smarter.

Madeline Eck

Our family have been with White River Family Eye Care for many years. We have always been totally satisfied with service and dedicated care we have received. They have a great selection of frames and you are helped to pick the right frame for you. We also have had to call on an Emergency and received very fast help!! I can't say enough about the way we have been treated by all staff at White River Family Eye Care. Thank you Madeline Eck

Bethany Kent

Easy to find, easy to set up my first appointment, easy to check in. Super friendly, accomodating and knowledgeable staff.

tara drew

I had pain in my eye from a procedure performed 2 weeks ago at Uvm. The doctor at white river family eye care was able to get me in to be sure I had no problems from the procedure. She was very thorough with her exam and was very informative. The pain was gone after using the drops she recommended.

Hartland Wellness

I strongly dislike getting my eyes checked but the entire staff here make the process tolerable.

Ann Robin

Dr. He is excellent. She gives extremely professional and thorough exams. I’ve been very impressed by her depth of knowledge and diagnostic abilities. She also explains results in a detailed and comprehendable way. I feel very secure knowing she is the clinician responsible for my eye care!

Paul Gallagher

Stay away and go elsewhere for glasses. I've had several rude service experiences here. I've purchased 6 sets of glasses here and they always push you to buy the super expensive lens warranty. So today I went in to replace my scratched lenses and they said it's too bad but your warranty expired a month ago. After explaining how much I had spent with them, they said there is nothing they can do for me, but here is the clincher: I said, "thanks I'll be taking my lens business elsewhere" and the service person said: "you should go ahead and do that." Really? Some real customer service training is needed here and this is a true sign of top down poor management.

Ashley Murphy

Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk to and very relatable. Every aspect of the appointment was explained before it happened, and I never felt nervous because of it. Accommodating me to look at glasses on a later day was the cherry on top. Being New Years Eve I was ready to go home, and the ability to decide on frames later was great. I haven't been to this office for a few years, but it was amazing then as it is now.

Karen Sheehan

Dr. Bernal and his staff are very caring. No matter how busy they are, they greet you with a smile. Thank you for everything you do

Georgia Hanchett

As a new patient I found my experience to be a really good one. Thankyou for such a smooth first appointment.

Martha Coutermarsh

Even on an extremely busy Friday afternoon all staff was welcoming, pleasant and efficient. Medical care is always thorough. Highly recommend this ophthalmology practice.

tara drew

I had pain in my eye from a procedure performed 2 weeks ago at Uvm. The doctor at white river family eye care was able to get me in to be sure I had no problems from the procedure. She was very thorough with her exam and was very informative. The pain was gone after using the drops she recommended.

Ann Robin

Dr. He is excellent. She gives extremely professional and thorough exams. I’ve been very impressed by her depth of knowledge and diagnostic abilities. She also explains results in a detailed and comprehendable way. I feel very secure knowing she is the clinician responsible for my eye care!

Paul Gallagher

Stay away and go elsewhere for glasses. I've had several rude service experiences here. I've purchased 6 sets of glasses here and they always push you to buy the super expensive lens warranty. So today I went in to replace my scratched lenses and they said it's too bad but your warranty expired a month ago. After explaining how much I had spent with them, they said there is nothing they can do for me, but here is the clincher: I said, "thanks I'll be taking my lens business elsewhere" and the service person said: "you should go ahead and do that." Really? Some real customer service training is needed here and this is a true sign of top down poor management.

Business Hours of White River Family Eye Care in Vermont

SUNDAY
CLOSED
MONDAY
8AM–5:30PM
TUESDAY
8AM–5:30PM
WEDNESDAY
8AM–5:30PM
THURSDAY
8AM–7PM
FRIDAY
8AM–5:30PM
SATURDAY
CLOSED

PHONE & WEBPAGE

White River Family Eye Care en Vermont
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