We've got all the feddbacks of people who have information of the services of Southwoods Pediatric Dentistry : Dr. Kristina Gallo (Doctor) near Vermont.
Right now the firm gets a rating of 4.8 stars out of 5 and the score was based on 167 reviews.
As you can see it has an average rating is virtually the top, and it's founded on a very high number of feddbacks, so we can say that the score is quite credible. If people have bothered to give their review when they've done well with the business, is that it works.
As you know, we do not usually stop to place opinions when they are correct and we usually do it only if we have had a problem or issue...
This Doctor belongs to the category of Pediatric dentist.
Dr. Gallo is the Best pediatric dentist! She is great with kids. My kids cannot wait to visit dentist office . The office is very clean and modern, and was created with kids in mind. All assistants and staff are great and pleasure to deal with. Thank you !
My kids were fighting to get into the dentist's chair first. Everyone was so super ridiculously nice and the office is so kid friendly. I would give it ten stars if I could.
The facility is very modern and clean, and most importantly child friendly. All staff, especially Dr. Christina, are professional and extremely patient with my little one. Highly recommend!
Dr. Kristina was slow and patient with my 2 year old for her first appointment. She was also playful in a manner to make my daughter feel comfortable as well as able to get through an entire first exam and brushing of her teeth!
Always had a good experience here in Southwoods Pediatric Dentistry
The staff and hygienists are AMAZING!! They really know how to work with kids and make them feel safe and secure. My daughter was very happy to have her appointment and everything was explained to her with each and every step. Dr. Gallo was also just as amazing and kind. She took the time to explain things to us, as well as our daughter and just had a sweet, kind demeanor that made you feel welcomed and listened to.
Clean office, great staff, extremely kid-friendly. Wonderful experience for my 3.5yr old son. Dr. Christina was superb with him and gave him lots of things to take home to make brushing more fun (and successful).
This was the first time my son who is 9 had to get a filling and we couldn't be happier with he experience. He did so well and can't wait to go back because the environment and staff is so inviting. Thank you!
My daughter loves dr Gallo and she did a awesome job !!!
These guys are amazing. My girls are pampered and they love to visit every time. Staff are fantastic.
Dr Gallo was incredibly patient and very friendly. She was very interactive with our son instead of just rushing to get the job done. She explained everything very thoroughly. Very happy that we found her!
Dr. Gallo is very soothing, very nice, and very knowledgeable. Her main concern was making sure my toddler was as comfortable and happy as possible. Great first visit. Since our first visit we've been back quite a few times. My LO fell and damaged her lip and front teeth. Dr. Gallo and everyone else in the office was super nice, made sure she was seen quickly, and made the experiences as stress free as possible. My LO, who is just barely 2, even sat calmly for her last exam and X-rays.
Dr. Gallo & her staff did an exceptional job in making our son’s first trip to the dentist amazing! We are so appreciative and thankful to have found someone so great :)
Dr.Gallo and staff are so professional, personable and great with kids. The offices are beautiful, clean and very kid friendly. She explains everything to the patient to assure they are comfortable and aware what she is doing. I highly recommend this practice, I just love it here.
My son needed an appointment quickly due to a bump on the mouth, I was able to get in the following day to assess the damage. My son is 1yo and I knew he wouldn’t like it at all. Kristin was so amazing, she was soft spoken, kind and thorough - she even tried to get my son to warm up to her before poking and prodding around in his mouth. There were tears shed, but no where near what I was expecting. We both left happy with a “First Dentist Appointment” certificate, a baby toothbrush and toothpaste, a toy and knowledge about taking care of baby teeth. We’re moving away from the Albany area, but I can assure you we’ll be making the hour trek for this one of a kind service. And, all of her staff were just as accommodating as her!
Dr. Kristina Gallo is the best!
Great place for kids, staff is wonderful!
The staff here was wonderful with my son. We knew going to the dentist would be a scary experience for him and that he would be a bit resistant. Dr. Gallo and her staff were beyond patient with him, treated his first visit as nothing more than a time to get him acclamated fo the experience, and we now have no worries that he will get more and more comfortable with each visit. Highly recommend.
We love Dr. Gallo and her staff! All three of my children have been going to her since they were 2. They are all extremely comfortable going to the dentist and look forward to their visits! She always gives me the best advice for my children’s dental care and takes time to answer any questions or concerns I may have. Also, Dr. Gallo’s office is clean, beautiful and fun for the kids!
Amazing staff! Overall wonderful experience- my daughter has a generalized anxiety disorder and has had unsuccessful dentist trips at other pediatric dentist locally. Also felt a push at other offices to go straight to full sedation without really attempting any other non invasive interventions prior. Complete opposite here- they all took time and made sure it was safe and successful for her. Sooo impressed!!!!
I would recommend this dentist to anyone they're obviously kid friendly very thorough and make sure you get the best treatment
Fast and friendly; my 9 year old had a filling procedure completed with as little drama as I could possibly have hoped for. The doctor took the time to speak to us about any concerns, and what is never a fun experience was as good an experience as we have had with a pediatric dentist. Thank you Dr. Gallo and staff!
The staff at Southaoods, are so sweet and gentle with the kids. So friendly and inviting. Letting parents watch as they work. Dr. Gallo is very professional and kind. She’s great with the kids. Answers any crazy questions I have. I highly recommend them.
Dr. Gallo and the rest of the staff are awesome! My four yr old has had to have several appointments to have work done. She talked us through everything he needed done, and explained why, so that you knew no unnecessary work would be done. My son left our previous dentist with a scared/nervous attitude, so she was going to have us use nitrous oxide. When I found out insurance didn't cover it, she didn't try to talk me into using it anyway, and worked tirelessly with him to calm his fears. He LOVES being able to watch his favorite show while having the work done, and getting tokens to get prizes from the vending machines when he's finished. I HIGHLY recommend bringing your kids here!
Everyone was fantastic! We thoroughly enjoyed our visit and my son did great at his first visit! Thank you and will be going back regularly!
Every time I have been here it has been a great experience, even the 1st time my then 2 year old went to the dentist and I was worried he would be scared, they were so good with him he let them do what they needed to. I have been taking him here for over a year and a half.
Dr. Gallo was terrific for my toddler’s first dental appointment. She was patient and gentle with him. He loved getting a sticker, new toothbrushes, and little toys which he has not stopped talking about! He looks forward to going back for his next checkup.
Dr. Gallo is gentle, caring and knowledgeable. She listens to all concerns and explains everything. My children and I highly recommend this office!
Kid friendly and competent.
Absolutely phenomenal! We had our first visit for our two boys 3 and 1 and I could not be happier. Dr. Gallo takes the time to address all your concerns and explain everything in detail and her staff are super friendly! I am so pleased we picked this office!
We love Dr. Gallo and her staff. As a mom of three, she really knows kids- and she understands the struggles that parents have in keeping kids on track with dental health. She doesn’t lecture or shame, but educates her patients and their parents. Having her perspective as a mother AND dentist is really helpful.
My 2 yr had ECC. Dr. Gallo recommended “general anesthesia” for teeth extraction at St. Peter’s Hospital where she would have to be on a breathing tube. I had an off experience and I won’t go into detail because I’m thankful that she did recommend me to Pediatric Dental Group of NY where they were amazing and my daughter got her teeth extracted in 5 minutes using numbing and a mild sedative. The dental assistant at Southwoods was very pleasant and Dr. Gallo was good with my daughter but her treatment plan just wasn’t for me.
Amazing and cares about her patients!
My daughter was not scared for her first dentist appointment. Dr Gallo was wonderful.
I cannot say enough good things about our initial visit... My son had the most personalized dental experience ever. He even commented about that. The entire staff went out of their way to accommodate us, too. I'm so glad we found you! Even though we've only been to one appointment it just feels like the kind of place you want to bring your kid(s) too.
We love Southwoods. Everyone is super nice and friendly and makes my son feel comfortable about being there.
Highly recommend
Dr Gallo was amazing!!! My son is 2 and a half and is very shy with new people especially in this setting. It was his first dentist appointment and he did awesome, all because of Dr Gallo! She didn't push him to try to do anything he wasn't comfortable with and made it fun with toys and books. I recommend her to anyone looking for a pediatric dentist!!! I wish I could give her 10 stars! Her staff was also wonderful and so kind and patient.
Amazing, friendly, compassionate experience for my daughter. We have lots of work that needs to be done and they are all amazing. Highly recommend!
Dr. Gallo is great with kids! I would recommend anyone I know to her.
Awesome
Dr. Gallo and her staff are wonderful! This dental practice absolutely amazing and I would go nowhere else for dental work. Southwoods Pediatric Dentistry is truly a dental home and a very professional environment. It is wonderful to see a dental practice that truly cares for all of their patients and take their time explaning the all treatment options. Thank you for all you do, Dr. Gallo!
My daughter was a little apprehensive once she knew that we were going to the dentist. She even shed a few tears walking through the parking lot. That all changed when we walked through the doors at Southwoods pediatric dentistry. The atmosphere is bright and colorful and very inviting for children. Her attitude changed completely and she started playing with the toys in the waiting room. Miss Kelly was our hygienist and she was so sweet and patient with my daughter. She made her feel very comfortable for her first visit to the dentist. They do not push any treatment at the first visit but my daughter felt so comfortable that they were able to brush and floss her teeth, take x-rays and even give her a fluoride treatment. They play a movie for the kids which is a helpful distraction and as a parent I was glad to be able to be so involved. Dr. Gallo is also wonderful with children and so sweet. She is gentle and patient and clearly very knowledgeable. On top of all that, the kids get tokens at the end of their visit for being a good patient and they can use them to get prizes on their way out. I will be recommending Dr. Gallo and her team to anyone that I can!
Great
Very nice staff, Dr. Is amazing, got no complaints. Kids approve
Always a great experience.
Southwoods consistently exceeds my expectations. They are kind and courteous, and always help my children develop better habit with brushing and flossing. They take thier time, and the quality of the service really comes through with each visit. I have now been using Southwoods for over a year, and won't be moving to another pediatric dentist anytime soon. These guys are awesome, thier facilities are clean, and organized and most importantly everything is kid friendly.
They are the BEST! My son, who is autistic, has severe anxiety, especially when going to the dentist. Dr. Gallo and her assistants knew exactly what to say and do to keep my son calm. From cleanings, to X-rays, to fillings, every experience my son has had has been a amazing. They are phenomenal with all children, but if you have a child with special needs, I highly recommend them.
Took my 3.5 year old son here for his exam and filling. Amazing office. Clean, modern, organized. My son, loved Dr. Gallo. Would highly recommend this practice.
Southwood’s Pediatric Dentistry has turn out to be a hostile, sales pressure, and money bragging institution. My son (who is now 6 years) routine dental appointment was originally scheduled on November 7. However, I was informed via automated scheduler notification email that my son’ routine dental appointment was change to November 27. I called Southwood’s Pediatric Dentistry and talked to one of the administrative personnel about the change of schedule. She told me that date change was necessary because Dr. Kristina Gallo is not available on the original scheduled date. She also told me that I should have a received a telephone from one of the administrative personnel prior to rescheduling the appointment. I informed her that I DID NOT received a courtesy. With no apology, she keep insisting that a telephone called was made. On the November 27, during the routine appointment, they discovered that my son has several cavities and needing treatment. (Keep in mind that my son was 5 years old at that time). Dr. Kristina Gallo, told me and my husband that the recommended treatment IS OUR DECISION TO TREAT OR NOT. After keep us waiting for a longest time for Dr. Kristina Gallo to do her final check and finally sent us to check-out. One of the administrative personnel pressured us to sign the treatment plan with no proposed detail treatment plan that are needed to be done and must importantly the PRICE. I felt like I was at the auto dealer and talking to a high-pressure car sales person. I told her that my husband and I need see the proposed treatment plan and how much it would cost if we decided to treat. Oh! A week later, we received a bill for fluoride treatment despite of opting out. On December 11, I received a call form one of the administrative personnel regarding our decision to treat. I told her that we have not received a copy of the proposed treatment plan. On December 13, I received the proposed treatment plan with email. After assessment and deliberation, we made the decision not to treat. We are not irresponsible parents! We love our son to the moon and back, and we never put a prize on our son’s well-being. Since, receiving a copy of the proposed treatment plan. We received countless of emails and postal mails regarding the treatment. On January 15, I another received a call form one of the administrative personnel regarding our decision to treat. I informed her: • that we choose not to treat at this time, • my son is not experiencing any pain, • my husband and I will seek treatment when my son is experiencing pain, and • that we are taking preventative measure to slow the spread of the cavities by flossing, brushing, and raising twice a day. Apparently, IT IS NEVER OUR DECISION because today we received a termination letter discharging my son as Southwood’s Pediatric Dentistry patient due to NON-COMPLIANCE WITH TREATMENT PLAN. They are very unprofessional because during that conversation with one of the administrative personnel on January 15, she never informed me that by refusing treatment my son will be terminated. The termination letter was dated January 15 with the effective date of January 15. I talked to Ashely V today (January 24) about the reason of the termination due to NON-COMPLIANCE WITH TREATMENT PLAN. I informed her that we never neither agreed to any treatment nor signed any treatment agreement. This is a new to me, so I asked her to check the patient information forms that I filled out for my son for disclosure about termination of patient due to NON-COMPLIANCE WITH TREATMENT PLAN disclosure. She confirmed that there is no such disclosure. Southwood’s Pediatric Dentistry, dropped my son because we choose not to treat the cavities. The treatment for the temporary teeth is estimated $3,797.00. I asked her if the decision has to do with money, of course she answer no.
This place is incredible. My 2 year old loves going to the dentist! They are thorough and explain everything to the parents clearly all while doing an exam that my daughter thinks is just a game.
Great dentist and staff!
This place was amazing! Much better kid-oriented than the general dentist I first brought my kids too!
Dr. Gallo was great with both of the kids and us, as parents. Loved our first visit.
Our son had his tooth knocked out and it was our first dental emergency. Dr Gallo was able to see him within an hour of my call to her office. She was calm and professional while assessing our son’s mouth injury and did an amazing job at keeping him calm. Dr. Gallo thoroughly explained what the X-rays and injury showed and was able to make an appt for an oral surgeon the same day. We are so fortunate she is our dentist and highly recommend her to all of our friends and family.
Dr.Gallo and her staff are ABSOLUTELY amazing. My daughter has no fears when she's there. We give Southwoods Pediatric Dentistry 5 stars
I brought both my kids in for a check up. My 4 year old is pretty stubborn but Dr. Gallo was able to get him to cooperate after a few tries. It was my 2 year olds first check up. She was a little scared but the doctor was able to make her feel comfortable. I would absolutely recommend Dr. Gallo and this practice.
Excellent Dentist I Highly Recommend Dr. Gallo I will not bring my child Anywhere else I have been looking for a Dentist for my child and I found Dr. Gallo By accident. I have been very Happy with her service Vincent R. Glenmont NY
Dr. Kristina and her staff are beyond amazing - my 3 year old daughter had a great experience there, from her first ever dental appointment to two fillings, she felt comfortable and had as much fun as she she possibly could with the experience. Highly recommended!!
Dr. Gallo is very kind and gentle, but works with confidence and knowledge. I trust her expertise with my child.
Dr Gallo and her staff are wonderful! My children and I feel like we are in great hands! Would definitely recommend!
Great Experience, My daughter was VERY VERY Comfortable and actually looks forward to returning for future Appointments!
I could not be happier with my experience at Southwoods.Dr. Gallo has treated my two year old with impeccable care, patience and concern. Her preventative treatment plans and conservative approach is so appreciated.
We had a wonderful experience at the dentist. The environment is very clean and kid friendly. The staff is friendly. Dr Gallo is so sweet and great with kids, she made my 3 year old feel so comfortable.
Dr. Gallo is great with children and parents. She lays out exactly what may or may not be necessary so you know all potential outcomes. And, the way they have their rewards system set makes my son excited to go to the dentist!
Great experience overall. Very patient and kind with our daughter for her 1st dentist visit!
We loved it here! We unfortunately had a bad experience at another pediatric dental office and I was worried that my daughter would be anxious, but all the staff put her at ease. They were able to get good x-rays, whereas they weren't able to at the last pediatric dental office, and Dr. Gallo was much more thorough and seemed more knowledgeable than the last pediatric dentist we consulted. Ava is looking forward to coming back!
Our first visit with Dr. Gallo and her dental assistant, Ashley C., went awesome...they were incredibly patient and kind to our son! We are so thankful for finding this office.
Dr. Gallo and her staff are wonderful! They are professional, experienced,and patient. From the minute my son walked in the door until we left, he was smiling. The office is beautiful, welcoming and very kid friendly! I highly recommend Southwoods pediatric dentistry for pediatric dental care!
Great with my 2yr old, very patient and kind. they know how to deal with children really well. One of the best pediatric Dentist that Iv;e ever been to!
Both of my children enjoy visiting the dentist because the staff are friendly and wonderful with kids. They are great at including the kids in the exams so they aren't frightened - no surprises! They also provide lots of fun distractions to make it a positive experience.
My family loved our first experience with Southwoods! Dr. Gallo was extremely gentle and thorough, and provided the right level of consultation. Our four-year old daughter was a bit apprehensive at the appointment. The staff did an amazing job at building up her comfort level and putting her at ease. I highly recommend this practice to anyone looking for an amazing pediatric dentist!
Dr. Gallo and her staff were kind and patient with our son and talked him through his filling so that he was even smiling and felt great when we left the office!
Dr Kristina was AMAZING! I brought all 3 kids there for their first visit with her and all 3 were happy, calm and loved it! The office is beautiful and clean with a few different types of toys to keep the kids busy while they were waiting for their turn. She was so thorough with each child and took her time to really go over each childs cleaning and xrays with me. I am very happy with my decision to switch my children to try her as their new dentist and will recommend her to everyone I know!!!
Dr. Gallo is without a doubt the best pediatric dentist I’ve ever met. The Office is clean and modern, staff extremely professional. No wait time, never overbooked. One can sense she’s full of skill and compassion and really loves her specialty. I feel Dr. Gallo treats her patients as she would treat her own child. Truly pleasant experience.
Very clean everyone was very nice and patient with my son I would recommend anyone here
My 2.5 year old had his first dental visit. He was scared but she was able to get him to relax enough to clean his teeth and check them. He even let her floss without a fight! Great place for your little ones dental needs
my daughter's first visit experience was wonderful. I would have given out 5 stars if we didn't wait for about 20mins with no one showing up behind the front desk.
The staff is very friendly once called back. However, there was no one at the front desk when I came to check my child in and we waited 20 minutes before we were called back for our scheduled appointment.
I would recommend this office to anyone with kids. Dr. Gallo is amazing!
Darren had a good time. He likes this dentist. She is wonderful!
We love Southwoods! Dr. Kristina and all of the staff are fantastic with our 4-year-old. Even after an extraction, the tears were minimal and he still looks forward to going to the dentist.
If you are in need of a Pediatric Dentist I would highly recommend. We were referred to this practice by our Primary Dentist due to urgent Pediatric Specialty needs. Dr. Gallo and Staff are very compassionate & concerning. Very respectful of established relationships with other Dental Offices & Orthodontists. Very good at coordinating care between multiple offices established practices. Very flexible based on the needs of the patient. If I was looking for a Pediatric Dentist, I would highly recommend this practice! Thank you for being compassionate and caring to our son while he was in alot of pain!
Dr Gallo and her staff are so sweet and make my 5 year old happy and comfortable. They do excellent dentistry. Can’t say enough good things. My son has had to have several procedures and each time we have to go he says “I love my dentist”. Highly recommend.
I had the worst experience ever at this office. My 6-year-old son was referred to this practice because his primary dentist (Dr. Harris) did not fill cavities for children his age. Dr. Harris’ office faxed over the x-ray pictures to Dr. Gallo’s office. We went in for a follow up appointment at Dr. Gallo’s office. We waited more than 45 mins past the appointment time. We arrived 15 mins early. A total of 1 hour of my time was wasted. The dental hygienist then came in and said they didn’t like the quality of these x-rays and they wanted to take another FULL set of x rays. My son is only 6, he just had a full set of x-ray taken the week before. I didn’t want him to be exposed to another full set of x-ray pictures unnecessarily. I then contacted Dr. Harris’ office to verify the exact tooth that needed a cavity fill. Dr Gallo then came in and said she needs a full set of x-ray pictures to be taken or else she is unable to do anything about the cavity. They gave me a quote of $300+ for the full set. I told her, I didn’t want to pay $300 out of pocket for the set of x-rays. I was also in the middle of switching my son’s dental coverage. I told her office that I’d take him to a different dental office to get a second evaluation. She said that’s fine, and we left. I had contacted my dental insurance immediately after our appointment to let them know how disappointed I was. A month later, Dr Gallo’s office tried to Bill my insurance company for a “comprehensive oral exam”, “oral hygiene advice” and “nutrition consulting” totaling $247. Are you serious? You didn’t do a thing other than trying to get me to pay for a full set of x-rays. This entire experience has been extremely dreadful for my son and I. Never again!
Absolutely wonderful experience! My daughter loves her dentist
I love this office. There are more Ashley's than I have ever seen before but you know what? I have never met an Ashley I haven't liked. :) This office has a Board Certified Pediatric Dentist and Dr. Gallo told me she went to school for 12 years to be the best that anyone can be working on children. The office is immaculate - not a spec of dirt anywhere and they work with more insurance plans. I love the fact that they have spacious rooms and high quality dentistry. No need to ever see anyone else. She is amazing and I love her office! Greatest Board Certified Pediatric Dentist in all of Albany in my opinion!
We brought our 14 month old twins to this office, and me and my husband were so impressed by how friendly the staff was and how clean the office was. Dr. Kristina was AMAZING with our boys! She played peek-a-boo with them and made them feel very comfortable. Given there were tears but not tears of fear. We cant wait to come back!
The staff were so kind and gentle with my 3yr old and explained everything they were going to do in a way she could understand. The facility was bright and clean.
At night we have a routine just like anyone I am sure; a question I always ask is “what was your favorite part of your day?” My three year olds response was “going to the doctors!” When I asked why he said because they took pictures of his teeth and used marshmallow toothpaste. This was our first visit and he thanked me for taking him there when we were leaving. Every single staff member is attentive and patient. They take their time and followed my son’s cues as he was slightly hesitant and fearful due to past experiences else where. I am beyond thankful that I discovered Southwoods and the two hour drive is completely worth it! I cannot recommend them enough, the patient is the main priority with them and that in and of itself is so refreshing.
My kids love Dr Kristina! She is gentle and sweet and takes her time to explain everything. Everyone in the Office is also very sweet! Highly recommend her and her team.
My son was extremely nervous prior to his visit and Dr. Gallo worked her magic! The staff and Dr. Gallo are amazing...very professional, kind, insightful, and empathetic. My son enjoyed his visit and I couldn't be happier to see him at ease throughout his entire procedure and even after it was over. He left with a smile on his little face! I would recommend her practice to anyone in a heartbeat!
This place is absolutely amazing! They never rush and take their time to explain things. My son loves going there as the staff makes him very comfortable. It is a very professional friendly pediatric dental office. Thank you for all you do, Dr. Gallo!
Dr. Gallo was phenomenal with both my kids. I enjoyed our experience and would recommend her to anyone.
Perfect! My daughter is 2,5 years old, that was our very first visit and definatly we are staying with dr.Gallo
The dentist is so kind and seems to really care about the kids. My daughter loved the birthday cake flavor toothpaste. They love the toys they get for going and the toys in the waiting room.
My daughter needed to have her tooth pulled and Dr. Kristina went above and beyond to make sure my daughter was comfortable and calm. Plus the staff was very kind and welcoming.
Dr. Gallo and her staff have gone above and beyond in terms of care for our children, one time in particular during an emergency. Always caring, always warm and friendly, and always compassionate and knowledgeable. I trust them with my little ones completely and feel thankful to have found such a wonderful dentist! Oh, and her office is bright and cheerful and they give little prizes, which the kids really enjoy. I'd give them six stars if I could!