Reviews of Frank Carl MD (Doctor)

Terri Michelle

Here's a positive story giving credit to a great doctor. Carl Frank happens to be the doc who gave me that oh so lovely over 50 colonoscopy. Today I accompanied an over 80 woman who had a procedure done with him. After 5pm she had a complication that given her medication could become very serious, I called his office. HE, NOT A NURSE, RETURNED THE CALL. He confirmed we had good instincts on how to address it; 40 minutes later,HE CALLED BACK TO CHECK ON HER STATUS!

Jerry Hage

colostomy and endoscopy performed with assembly line process. efficient and easy but not much follow up. no problems at all and i did receive a call the following day to be sure i had no problems, medicine prescribed with multi refills but side effects not discussed.

Shirley Taylor

Okay, cannot be more frustrated than with this office. I tried to reschedule a colonoscopy for 3 weeks. They only call you once after you have tried to schedule & if they miss you, too bad, because you must keep calling back. In addition, I could never get a live person, only a recording to leave a message. My situation changed & needed some guidance on how to handle my situation from his nurse. After waiting another day, I finally got a phone call, only to be constantly interrupted by the nurse when trying to explain what was going on. In addition, Dr. Frank gave me a medication but never really went into detail as to why I needed it or the reason for prescribing it. I'm a very unhappy patient right now & only wanted to be treated with some respect. I do not understand how any physician's office stays in business like this. I like Dr. Frank, but there is lots of improvement needed in the way the calls & staff treat the patients.

Kathryn Chambers

I didn't see Dr Frank. Just the PA. With the exception of the receptionist who was friendly the other 3 people I had interaction with were very cold, unfriendly and uncaring. They asked several questions but interrupted during every answer. I went here because they said on the phone they perform colonoscopies in Georgetown but during scheduling they push Shoal Creek and 1st appt. in GT is in 3 mo. because Dr. spends limited time on GT. The whole vibe there made me uncomfortable.

Cheryl Gregory

Totally not remarkable!