Reviews of Doctors Care - Main Street (Doctor)

Morgan Adams

I visited this doctors care last week and submitted a review of my experience with no response, so I’m going to share it here. I suggest avoiding this office! I regularly use the Forest Drive or West Columbia offices and have always had pleasant experiences. Last week when I had the flu, this office was closest to my house and I could not drive myself across town to the Forest Drive Office with the Flu so I checked in online and arrived once I received my text message to do so. The receptionists were bickering and raising their voices with each other the entire time I sat in the waiting room (about 30 minutes). They were fighting about the proper way to I put patients into the waiting systems to be seen, and while they seemed to see no problem with raising their voices with one another it made me very uncomfortable. The doctor who saw me and nurses who took my vitals were all very nice and professional, but the front desk staff made the experience very anxiety inducing and uncomfortable. The front staff also did not write the correct dates on my “return to work/ school” letter as requested by the PA which caused a lot of trouble for me later. Next time I will drive across town with the fever instead of going to this office.

Kourtney Smith

Very friendly staff. Everyone was professional.

Larry Burns

Great office, great staff, great experience.......thank you!!!!!!!!!

Kile Goodman

Service came fast an I glade I had a goodman check up!

Mori Shands

I love Doctors Care. Everyone there is alway so friendly.

Jared Glover

I was able to check-in online and walk right in. The staff and Dr. were all super friendly and I was out within an hour! You can even get free coffee!

Brittany Kelly

Best doctors care I have been to ever. Awesome staff great experience

Janice Evans

Was able to make the appointment online for the same afternoon. Was sent a text on when to show up. Location was easy to find and get to. Wait time was almost nothing. Employees were super helpful and very pleasant to deal with.

Kristina Jennifer

I have enjoyed my experience at other Doctor's Care locations, but this was completely different. The receptionist, nurse, and NP were all unbelievably rude. I went in for a diagnosis and got a LECTURE on why I didn't come in sooner instead (which left me feeling confused and even more concerned than I was before visiting). I can honestly say that I regret all the time and money that I spent at this location. I don't even write reviews. This is my first one. Please do better, Doctor's Care.

Fran Owens

Friendly staff and the Nurse Practitioner was prompt and professional

Jason Blackwell

It's geographically close. The staff is nice and the facilities are new but the wait time on both the times I've been there have been super long. I even did the online scheduling. It took almost 2 hours to get a strep and flu test for my daughter...

Cait Henry

I made an appointment at seven ten this morning, and called half an hour later to make sure it went through. I was told that there were four people ahead of me. When I asked about a general time frame to report back to my boss, I was rather rudely told that I would get a text. Two hours later and no response, I call back to find out that I'm not on the list. They skipped my appointment and now I have to wait even longer. Unacceptable customer service and lackadaisical staff. If I wasn't desperate for medications I wouldn't bother.

Bridget Hawkins

I felt like I was being seen by angels. Ever one in the whole office showed my a lot of compassion n the practioners were very knowledgeable. They were the best

Alexa Hudson

I arrived at 7:15 for a walk-in appointment and was in the office for around 20 minutes total-paperwork, wait time, and doctor visit all within that time span. Dr. Sherry was great! She diagnosed my illness quickly and and prescribed medication that was filled within the hour. Great experience!

James Budd

Great staff and wonderful timing I was called within between 30 mins to an hr . Real fast and accurate. I love the staff here they are efficient and fast.

summer southerlin

Lady at the front desk was beyond rude.. waited just to go to my waiting room for over an hour after i already checked in online and was told my room was ready. last doctor I saw there called my meds in no problem. Apparently this one could not. Was stuck 4 times and could not get blood. Never had this problem at any other doctors office. Will never go back here again.

Denera McCullough

Great service and Awesome location. It's right by the job so I walk there instead of going to the emergency room.

Jordan Daniels

I love this Doctors Care! I have been here a few times and my wait time was short each visit. The doctors are very nice. And Patrice is the best nurse! She was very quick and gentle for all the testing I needed done.

Wanda Pearson

Great care and convenient access . . .the text alert feature meant I could get on with my day while waiting to be seen. Thank you.

Steph Mc Hooker

Checked in online, in and out in under half an hour. Staff very pleasant and accommodating. All smiles! Keep up the great work!

All About Me

I've been waiting for an hour and everybody that came after me is getting seen first. I'll never come here again. I even made my appointment online so that I wouldn't have to wait.

BRIAN GRAY

Great office and staff.

Vivi Mer

NP Sherry is the best!

craig barkan

received my flu shot today. quick and easy. great service

Myleka Praylow

Great staff.....

Acheshae Henry

The provider there Mrs. Sherry is great. The staff is amazing and great location.

Jewelz Marie93

The receptionist was very dry and unwelcoming. But my biggest problem was the doctor who saw me. She acted like I was an inconvenience the whole time, and made me fell like she wasn't taking what I came in for serious. I could tell that she thought the problem was me being pregnant, but when the results came back negative, she just came in the room, said your results were negative, and told me I could leave. I had blood drawn and I asked if she could check my sugar levels, and she made it seem like, yet again, this was an inconvenience. Asked if I could have a statement to take back to work, and she told me I could get one from the receptionist-which who just gave me my check out papers, and told me to use that! Why would I give me employer papers that have my private medical information on it?!? So all in all, I came here to get bad service and to leave more confused as to whats wrong with me then going in. A customer service seminar is well needed in this place. WILL NOT WASTE MY TIME GOING HERE AGAIN!