Reviews of Linden Tree Family Health Center (Doctor)

Brian Watterson

They can’t give prices for a basic visit. “It’s however the dr puts into the system”. Last year I paid $368 out of pocket for a 10 min visit. This year they can’t tell me.

Lisa Vaas

What a Mickey Mouse operation. I was told to call at 8:15 am to get a same-day appointment for my mother, who needs to be checked up on after having a UTI. I call at 8:15 and get a malfunction tone: one dial, quick busy signal. I try, again and again, no luck. I give up, call the overlord company's 844 number. The operator tells me they're not open until 8:30. I look at the center's site: it says it opens at 8. "Keep trying," I'm told, "there've been phone problems," as if there is absolutely no way on God's green earth to get through to anybody there. It's like the Walking Dead: no communication. You have to throw parcels of freeze-dried food over the chainlink fence. You have to physically go there and stab zombies in the eye to get them out of the way so you can reach your doctor. YOU managed to talk to them somehow, i pointed out. There must be more than one phone number for this place. It has employees. They have phones, with phone numbers. Who knows? maybe they keep passenger pigeons. Perhaps by some weird twist of fate they have this new technology I've heard of. I think they call it "email." How are YOU communicating with them? Why can't YOU get through to them and tell them to contact ME on some form of communication device? Nope, no dice. No other phone number exists. No such thing as email. The overlord company's call center operator got her info from a coworker, who told her to "Just tell her to keep calling." I hope their medical care is worth all this. My hopes of that being true are not high.

Lyle Gabriel

Worst doctor's office I have had in my 66 years. Constantly trying to deal with communication problems. Today's problem is trying to get my daily medication. Their office notes say they filled my prescription for two months when it fact it was only one. Now they are not calling back pharmacy as it is "not time for refill". They also show a prescription filled that was NEVER called in. This is typical.

Ryan Ferre

I had a problem and they fixed it

Carolyn Frye

Never had a problem with staff or my PCP. Would recommend this health center to anyone seeking medical help. Love my PCP, and the staff has been helpful and informative.

Rob Law

Diagnosed my cancer and saved my life. Love them all.

Paul DaSilva

The staff is great!

Hilary O'Brien

I've been going here for years, and it has literally never been anything but a nightmare. The office staff are rude, whenever you have an issue they claim to not know what you're talking about and are not willing to help or work with you to resolve whatever is going on. Getting them on the phone is more difficult than getting Barack Obama himself on the phone, especially if you happen to call during their absurdly long lunch break during which their phones are completely shut down. Most recently, they have failed to send an insurance referral for me to a specialist- a referral that I have been requesting for 6 months. They've told me multiple times it was "all set", and then the next thing I know, the specialist is telling me they haven't received the referral and have also not been able to contact the linden tree office because no one answers the phone and no one returns messages. Do yourself a favor and do NOT seek medical care here. The whole place is a disaster and everyone working here is incompetent.

Lynne Kushner

I relocated to R I - portsmouth --- so insurance policy gave me this practice- -close to where i live. My first appt 9:30 -( suppose to be full wellness exam) -got called in to room at 11 Am - then waited for Dr until 11: 55- i was ready to walk out-) He apologized ( no staff did) but then because of the backup - all he did was what i needed-- refill of needed prescriptions -and blood work done and told to come back next week to finish ( exam ) - next appointment -- same thing almost 3 hr wait- he did go over my lab results - still did not get exam --- Dr said make an appt in a month and would do exam then…… I have never had such bad wait experience in a dr office as this---cant say yet if the Dr is good or bad---( but having doubts) I may give them i more chance - or not-- If i were you- i would go elsewhere. They are obviously a very disorganized group

Heather Hussey

Linden Tree works as a strict business neglecting patient care! Staff is terrible and completely unhelpful. I have been to this heath center since I was a child but upon attending the University of Rhode Island for the past 4 years I have seen a physician on campus. When I called this afternoon (Friday) to get an appointment because I am an asthmatic who is suffering from this humidity. I was told very rudely that since I have not seen a doctor in three years I would not be able to see anyone until August. I explained that I was very uncomfortable and that my prescriptions were low. I was basically told that was too bad and that I could either go to a walk in clinic or the hospital. I immediately called South Coast Physicians and as a new patient I was given an appointment for Monday morning. I would not suggest anyone visit this facility unless they like horrible service, waiting for hours and people speaking down to them. Whatever happened to helping people who were sick?

Eleanor Correia

I've been going here for 3yrs and have always had a friendly experience! The staff were and are very polite. I really like my Dr HR

Allee Mello

They shouldn't even get a star. Awful. Not helpful. Told me they don't know when my doctor will be back. Or if he will ever be back. So rude