I see Dr. Zayn Copeland at another location. I am very pleased with her and WAS interested in becoming a new patient of hers at this location. I called to leave a message for Dr. Copeland and the person who answered the phone was THE RUDEST person I have talked to in a while. She gave me such a bad experience I am now reconsidering ever visiting or becoming a new patient at this location!!! She continuously cut me off. She over talked me. She cut me off so many times I just said never mind. It was exhausting!!! She said her name was Shantae. I may not have spelled it correctly. She gave me THE WORST FIRST IMPRESSION EVER.
As I type this review, I am SMH...
I don’t think I want to deal with her if I needed to visit the Dr or schedule an appointment. Too bad she is the first person to talk to because Dr. Copeland is the BEST! She is very thorough, articulate, patient & informative! I definitely recommend her as a Primary Care Physician but to have to go through Shantae to set an appointment or leave a message or signing in for a visit, due to her rudeness & quick talking & cutting you off in mid sentence...I would think long & hard...& consider attempting to see Dr. Copeland at another location, which I THANKFULLY am currently able to do. The only drawback is to become her patient I have to come to this location...UGH