Reviews of The Dermatology Specialists - South Street Seaport (Doctor)

Logue Christman

We love Dr. Buka and followed him from NJ. My older daughters loved the dog we met at the visit.

Shantiece Florian

I remember coming to this place for the first time 4 years ago because I had cysts on my fave due to stress. I was given cortisone shots a few times and afterwards I no longer have any cysts and it's been 4 years. They are an excellent practice

Matthieu Rosanvallon

Hello, I have seen dermatologists before. While the office in Williamsburg BK are decent, the staff is sub-par. I was a cash paying customer... I understood what I was getting into. Yet, I meet with an "assistant" dermatologist that does a quick cryotherapy on my nose (very tinny thing.) That "assistant" tells me I can buy an over the counter treatment at CVS or alike. He then tells me he will do the treatment... I walk out of the office, step up to those sub-pas staff and ask: "do I owe you anything else apart from the $250 visit fee?" - answer "no man, you gooooood". OK, I walk out and go about my business after having paid the $250 initially. Now I receive another $100 bill for the cryotherapy treatment (3 sec spray that is available at CVS/DR). NOT A BIG DEAL!>!>!>!>! I left 4 voicemail to TRY TO PAY... no call back... (3 during business hours). I rather pay with a credit card than with a check (points and ease). I do not believe someone would have to try to reach out to anyone 5 times in order to pay them! This office is a joke. Do yourself a favor and pick someone that has remote professional offices.

Joe Anthony Sierra

I like my dermatologist Bobby Buka and associates. Class act from decor to professional ambience. Was notified that staff intchangeable but consistent in profesionalism. My initial thought cost effectiveness cheap but because of great customer service experience, they are creating youngins forward with above mentioned so wherever they land forward in their careers we are all better off. Their medical and physician assistants are knowledge with great bedside mannerism. I recommend as great what a doctors visit should be as American medical physicians standards.

Chris Quigley

I feel this operation has become too big and can't cope. appointments that are an hour+ late. No communication. I have been waiting 4 days to book surgery with them. just called put on hold 35 minutes. they cant get hold of the person who schedules surgery please call back. an absolute shambles

Jean Hernandez

I hated it. The nurse practitioner told me that I can get Co2 a month before my wedding and I made a reservation... when I showed up on the day the doctor says he can't do it a month before the wedding. If she was more knowledgeable I could have found other effective treatments instead of wasting time with them.

Hillary Cole

Definitely recommend Dr Buka he is very personable , super attentive, addressed my skin concerns and within days of my visit I saw results!

Megan kelly

Great people and we’re very accommodating to my busy schedule made it a quick appointment.

Ronin Davis

I've been working with Katrina McDaniel on a few issues and she is so helpful and nice. I'm very grateful for her help.

Trey C

Literally the worst service I've ever received in my entire life. My insurance card clear as day said my copay was $20, they charged me $40. I was seen for maybe 3 minutes and given 70 dollars worth of products that did absolutely nothing. Terrible practice.

Jada T

This was the only doctor that was able to successfully treat my daughter's head to toe eczema. I was also given a swift diagnosis for my other daughther's scalp condition that we had been battling for over a year. No other doctor seemed to be able to identify the issue or treat it. The staff are all kind and professional. I will always return with my family.

Shawn money

Trash don't go there

Joseph Quartana

Great doctors, HORRIBLE receptionists that are rude, can’t be bothered, rolling their eyes, making you wait 15 minutes on the phone...they should be fired and replaced with people that have just a tiny shred of bedside manner

Matthew Martin

Take great care when using Dr. Buka with insurance. I was seen by my PCP who spotted some suspicious moles. She recommended I see a dermatologist. and Dr. Buka came in. I was then seen a couple weeks later at Dr. Buka's office, where I presented my insurance card, I was told that "everything would be fine". (Note: I did not see Dr. Buka again, but was farmed out to another doctor) When I went back for followup, I asked if they had my insurance information, and was told it was in file. Later on, I get a bill for over $700. I check with insurance, they say Buka is not in network. I call Buka's office, they say he is. I call insurance back, they again state he is not. When I call Buka's office again, I am told they "accept" my insurance, which is NOT the same as "participating with". I leave a message for billing department, and no one calls me back. I call again today, and get another uncaring representative, who gives me an email address for billing department, but not for Dr Buka, and no number for billing. I am now left with the impression that Dr. Buka values volume more than customer service. So be very careful if you have insurance and make them do a pre-estimate.

Stephanie Jasmin

Great staff, quick service, and easy to get to location. I recommend this Dermatology office to anyone in the downtown area.

Jen Kluczkowski

Beautiful offices with friendly and helpful staff. I've been seeing Dr. Bobby for a very long time and feel so lucky my skin is under his care!

Joseph Z

Good locations and services.

KZlove

Amazing!!

Elisa T.

The doctor and his care are about 4-5 stars. There were just a couple things that I didn't like. Before showing up, my PCP kept faxing my prescription, but they kept saying they never got it-I had to email it myself. I did the check-in paperwork prior to showing up. They asked me to fill out paperwork again. I had to ask them to check the online system. I arrived early, but still waited 30+ mins. When I went in to the room, I saw the nurse, then a PA, then the doctor. All had a great bedside manner. My pharmacy needed to switch my prescription and it was very difficult to get in contact with them to do so.

Roksana Bialczak

Great bedside manner, thoughtful questions and enthusiasm!

Nart Varoqua

I urge you to look at reviews here and on Yelp. It's the same story over and over. I've never felt seen a doctor's office put profit before their patients like this one. Keep all receipts if you must go here. I paid my copay cash at my initial appointment. A couple of months later, they sent a bill for the copay. Didn't have the receipt, so I sent them a check. A full year later, they sent me a bill for the same copay. I called and complained. A week later I got a letter from a bill collector. I complained to the BBB. They responded basically accusing me of lying and "badgering" their staff. All this over $20. They are so petty. But I am equally petty.

John Yam

Went to See Dr. Bukka over concerns of moles. He treated me by spraying liquid nitrogen on the moles to kill it. The wait wasn't too long. On the first visit, he saw me, but on the second visit I didn't see see Dr. Bukka, it was one of his trainees. I wasn't sure if the trainee was a medical doctor. He overcharges the insurance, asking for much more than the insurance allows. Be careful of the services he provide, as he will overcharge and ask you for the difference.

Monique LaForte

Dr. Sanchez is wonderful! Took his time and explained everything to my teenage daughter. He is thoughtful, professional and a bit witty (relatable). Just wished I would be able to get a affordable prescription for my daughter's acne. We love the everyone at Dr. Buka's offices. Great staff, always friendly and helpful.

Adham Zaki

Office staff is good, but this guy isn't a doctor to help people. He's in it to make money. And you feel that as a patient. Office policy is wack, they'll have you come in and undergo random tests for no reason other than to probably charge the insurance company. Never EVER going back.

Barbara Stellato

Been a patient of Dr. Buka since 2009. My procedure was quick. The office took me early. Thanks again!

Lisa Keenan

I went to this office with red splotches, was told it could be Lymes, or could be Bed bugs. Was told I had choice of going on preventive Antibiotic , which I found strange since why take antibiotics before you even know what you have. There are resistant superbugs, out there because of over prescribing antibiotics. With that said I had a biopsy. Was told they could tell if its bed bugs but not Lymes, I paid for it as I am on my deductible. Was also told by office that they would put a rush on it. Was given a followup appointment on May 18th at 9 am on Sullivan St. The night before my appt. was cxled because they didnt have result. I work freelance and had to lose work. I am now told It takes 2 to 3 weeks before results, and they will call whenever that it. If you read Mayo clinic or several other recognized websites, you are told how to look for them and what to do. Nothing about a biopsy. In fact it says biopsies do not accturatley diagnose bedbugs. Thanks for wasting my time and money. Your office told me not to look at interenet. Shall I just twittle my thumbs and wait until you decide to give me an answer. 3 weeks for a biopsy answer. Go somewhere else. a biopsy is not conclusive. A biopsy may tell you that the skin marks are "consistent with" bites, but it's not conclusive. I wouldn't waste the time and money (nor would I want a permanent skin mark) - AGAIN.

Caroline Petersen

The office visit was fine. But I've been waiting for a month to get a prescription dealt with and have gotten the total run around. Useless visit if office can't do simple paperwork. VERY FRUSTRATING.

Jeanette Thomas

Doctor Buka is very professional and pleasant. He explained everything clearly .His staff is very polite and kind . Very nice place.

Jim Farrell

Quick and easy

Kenya Wilson

I enjoyed coming to the dermatologist. The staff were attentive and the doctor was very patient checking my skin moles for cancer. I would recommend this place to anyone I know.

Lauren Somma

I waited 30 minutes after my scheduled appointment time, even after having arrived early to complete all forms. The skin check was rushed. The doctor's office provided the wrong billing code to my insurance and is unreasonable in assisting with correcting it.

Tim Sulka

Very efficient staff, very thorough and attentive. Very nice offices and Dr. Buka took great interest in my needs and interacted quite professionally with me and his staff. Many thanks!

Franny Civitano

The staff, nurses, and doctors are all friendly, helpful, and knowledgeable. The only reason I didn’t give 5 stars is they seem to overbook all their appointments. I’ve been three times, at different locations, over the course of three years, and each time I’ve waited in the lobby no less than 30-45 minutes.

Lili Freitas

Myself and my family have been patients of Dr Buka for over 10 years and honestly it seems that since the beginning I've noticed a decline in service, in professionalism, and compassion for patients. It transpires to me that all they care really is about getting rich and famous. If you call the billing department they are rarely available and if you leave a msg you don't hear back from them. If you have to go back to a follow up visit they'll ask you to pay for the previous visit even before you have received the EOB from your insurance company, otherwise you can't come for your follow up visit. They have a in house pathologist that charges almost 3 times the fees charged by in-network Quest Lab for the same service. I was informed about it by Aetna customer service. And obviously you don't know that until you get a bill from them. I really don't have anything positive at this point to say about this dermatology practice, I'm looking for another provider.

Sandro Schwenke

Very kind and helpful team!

Emily Purwin

I was visiting one of my friends at NYU about a month. I had a rash on my leg that kept getting worse, so my friend told me to schedule an appointment with Dr. Buka. I was able to get in the next day! All my questions were throughly answered and was prescribed some ointment. Wonderful staff as well! Thanks for fitting me in!

Mayer Schwartz

Yesterday was my first visit to Dr. Buka’s office on Front street. I was treated with detail, professionalism, and a wonderful level of care. Dr. Buka’s way of explaining things made me feel confident in following his recommended course of action. I’m sure that my future visits and interactions will only enhance my very positive feeling about this office and of Dr. Buka. Thank You!!

William Rodriguez

Went for a checkup at the front street office I found it very warm and friendly staff who helped me out a great deal. The doctors office was clean and I was looked after with the problem I was having. I am happy all in all and my condition is getting better with the help I had. Thanks once again

Constance Williams

Life changing experience my treatments aren't complete but I see results I wanted for yrs already Katrina is awesome

Omar Fakhoury

Dr. Buka and his entire staff are the most professional I've ever experienced. Hands down. They make you feel relaxed and comfortable in any of their offices located throughout the city. Aside from that, the care and attention they give me every time I visit takes any stress away and gives me confidence. They understand me and address my concerns to help me keep my skin and overall health the best that it can be.

Lorraine Sabalja

Dr. Buka is excellent and very skilled at his profession.

Emma Laing

Great dermatologists, good attitude from staff, nice office.

Lisa K

I am a return patient of Dr. Buka and have had great care! First class as soon as you walk in the door. From the looks of the place, to the staff behind the desk and of course Dr. Buka himself.. He was very gentle very professional and very concerned with each procedure I have had. Love him and I will be back 100%

Ayo Hilary

Fantastic service. Minimal wait time. A thorough examination. I highly recommend Dr. Buka. His office has treated both my son (age 12) and me.

Virginia

I love the staff at The dermatology of Bobby Buka! Their staff has been very helpful and caring throughout my skin recovery process. I would definitely recommend their services!

Nidia Rodriguez

The receptionist amazing. Love the staff and place clean and well organized. Tks for the services.

Lydia Baird

I was asked to sign a arbitration agreement to have any work done at this clinic. This is an infringement on a patient's civil liberties and just terrible predatory behavior. Most patients don't understand the limitations to their rights by signing these agreements. What are they afraid of? Why can't they be subject to the court system like everyone else?

Glen Sanders

Absolutely the worst customer service. Nice, clean office but that’s where it stops. You never see the same doctor twice. I saw Dr Buka the first visit and we agreed on a number of therapies some of which would be addressed on that visit. I sat in the room for fifteen minutes before someone tried to release me. I had to tell the staff what the doctor wanted. They had no idea what I was talking about. That should have been a sign. It is impossible to reach anyone at the office by telephone to follow up on a prior authorization that was never submitted. Indefinite rings or voicemail black holes. This happens every few months because they never renew the authorizations. If you’re lucky enough to reach a human don’t count on them doing what they say they will do. I will be changing doctors as soon as I can.

Laura Maclean

Beautiful office, very nice and efficient staff. Great follow up!

Dafina Simmonds

I met with Dr Michael Rubio, he was very patient and addressed all my concerns. I left the office feeling confident and at ease. The office is very comfortable and clean, you do not feel like you are at a doctor's office at all. Everyone I met with was very professional and welcoming. This is my new dermatologist, because I cannot see myself going anywhere else.

Barbara Lopez

Wait time can improve.

Emery LeCrone

I was hoping to go here as a first time patient and had a very unpleasant experience with the receptionist over the phone. They were very rude and consistently interrupted instead of listening to concerns that I had as a first time patient. Its so disappointing since I was recommended this doctor though a friend and was hoping to have a positive experience. I had made an appointment and then when they called to confirm the time it was for a different time then previously stated and then I was told I need a referral from my insurance company (Fidelis) even after I spent hours yesterday on the phone with the doctors office and Fidelis confirming that I didn't. Then the receptionist told me that I may need to bring additional documents to be sure I wasn't billed as a specialist visit which made no sense since I had mention I spoke with my insurance and that this was just preventative care. She was over all very rude and confrontational. If they treat prospective new patients this badly I am amazed they even keep their business. Complete waste of time and energy just to even try to see the doctor. Don't waste your time.

Jake Pinto

Screw this doctor. Just another shmuck who will lie to your face about what you will be charged. Went it for a general consultation and ended up getting charged double. After no real help and no real answers. Would never go back.

stephen raynolds

Great location. Staff was very friendly, attentive and helpful. The doctors are very professional. The waiting room was very nice decorated. Nice music in a very relaxing environment. Very spacious with a lot of seats. I recommend it. My experience was a five stars. If you need a plastic surgeon, this is the place to go. Just call for an appointment they would gladly help you. They are experts in the cosmetic surgery field.

Solaine Master

The office is located in the Seaport/lower Manhattan area and had convenient after work hours. The location was great and the office staff was pleasant. Dr. Buke spent time to listen to me and answer any questions I had and explained everything in ways that is easy to understand. His assistant had a friendly personality which I enjoyed. I would recommend him to anyone.

Frances Wong

Dr. Buka is amazing, hands down. I came to Dr. Buka as a new patient a few years ago and have great experiences. The front desk staff is friendly and knowledgable. The office is clean, professional, and doctors are so helpful in answering all the questions that I have. When I first went to Dr. Buka, I was 25 years old and was still struggling with acne. The acne wasn't so terrible because it would go away after 3-4 days but, I scar easily and was left with a ton of acne scars. When I first went to Dr. Buka to get a C02 laser treatment, I was terrified. I had never done it before and was nervous. Dr. Buka was very sweet and understanding and really walked me through the entire process and answered every question I had throughly without rushing through the appointment. Two C02 laser treatments later, My skin has never been more flawless! I've also started using Dr. Buka's First Aid Beauty products and I am addicted. I've had less breakouts since I first started using the product and my skin has never looked so good! I would definitely recommend going to Dr. Bobby and his office to anyone looking for a great dermatologist.

Ryan Ly

The office and facilities are nice, the staff is nice, doctors are nice. Maybe they’re just not efficient. But no joke I waited 3 hours for 5 minutes with the dermatologist. I was in the waiting room for 1 hour when I finally get to a room where a nurse asked me for the reason of my visit. I said acne flare up, & I thought I’d see the derm shortly. But the nurse told me to follow her upstairs, which I didn’t know existed, only to ANOTHER waiting room, where I sat for another hour. I got into another room finally where the I sat for another hour waiting for the derm. And there’s no WiFi, spotty reception so your phone data won’t work. So I sat there for 3 hours staring at the wall, and raiding there drawers for q-tips and tongue depressors. After I saw the derm I got my prescription but the horrors doesn’t stop there. My pharmacy never got the prescription and I had to call 3 times before it was finally sent through so I waited at the pharmacy for another 2 hours. A whopping 5 hours of my time wasted. The staff was really nice & helpful, I think it’s just poorly managed

Jessica Daponte

BUYER BEWARE! While Dr. Buka IS charming, his staff is incompetent. I asked MULTIPLE times what a procedure would cost, before having 2 services done. I was told repeatedly I was covered. What they should have suggested was that I contact my insurance provider to see what my deductible was. Instead, I was re-assured it was all covered to the point they asked me to stop asking about it. That shortcut answer cost me $500 for a "free service"... and counting. And when I called about it, wow! Thanks for the compassion, Ruth. How can you expect a doc to care for you when they can't even be transparent about their billing practices?

Rain Li

If there is a zero star, I would prefer a zero star. The doctor there is good except Doctor Buka, because all he cares is sophisticated disease other than normal disease, he always use intern to take care of the normal disease, and he always wants to get surgery to do experiment for his own research, DON'T sign any surgery if your disease is not that complicated. They are always busy and the line is very long. You have to wait for a long time to get to the doctor, and then they will spend a little tiny time on every patient. I have athlete feet on my heel and lamisil is enough to cure it all, but at that time I was stupid. Doctor Bobby took the intern to the room and taught him a lot a lot and then tell me I need to do a surgery to take a skin to find out why. The intern took the surgery near the toe, and Bobby taught him how. I questioned why took the skin near the toe when only the heel skin is affected. they told me the disease will spread. but after a week, when the result comes out, there is no bacteria around the toe, and they told me my disease is Psoriasis??? what???The deep scar remains on my foot now and the nerve around it is already dead. My heel has already been cured by lamisil, that's why I am sure the surgery is a mistake. So DON'T do surgery there if you don't wanna be a guinea pig, or your heart will breaks when you touch the scar where the nerve is dead.

Aubryn Thompson

Dr. Buka's office is great!! He's been able to treat every problem I've had with skill and expertise. I know that I can count on his office anytime, from the front desk staff, who is friendly and helpful, to Dr. Buka himself, who is patient and understanding of my many questions. I'd highly recommend using Dr. Buka's office as your dermatologist.

Alison Kurz

I found Dr. Buka after hearing about him from a friend of mine, who loved his office. I had a mild case of perioral dermatitis. I had a wonderful experience with Dr. Buka's team. I walked into the office and was warmly greeted by the front desk staff. I was promptly brought back to an exam room by a nurse and didn't have to wait long until I saw Dr. Rabach. She was empathetic and spent a lot of time educating me about my skin and what I can do to improve its appearance. She gave me a prescription for an antibacterial topical that worked wonders on my skin! I liked how she took a conservative approach and did not prescribe oral antibiotics right away. My perioral is cleared up! As far as the insurance goes, I always check with my health plan before going to see any doctor. In my opinion, it's worth the extra money to see an out of network provider if they are good... and Dr. Buka's practice is GREAT... so there ya have it.

Dan O'Connor

Dr. Buka and His staff treated me so well, from the very first appointment to the treatment I felt so welcome and In good hands. I'm an avid outdoorsman, so I'm always out in the sun and in the elements. So when I saw some questionable spots on my skin I wanted to find the best of the best to take care of me. So I had a friend tell me about Dr. Bobby Buka and his team and how good they are. So I went and checked them out and I tell you what, I will never go to anyone else but Dr. Buka for my treatments. I recommend him to everyone that's looking into some great care!

Robert Patrick

Doctors are good, staff are useless.

Julie K

I am leaving a review here because I went to this office with my PCP's referral (hence cannot leave a review on ZocDoc). I cannot believe that I am actually taking my time to leave this review. First of all, the staff at the front desk are very, very rude and are not professional. Yes, they are actually 'bitchy'. Second, I had to call several times to get the results for the biopsy and blood work, which should had been ready when I visited the second time. I basically went in for nothing on the second visit because they were not 'ready' with the results. I was supposed to get the stitches out, but they did not mention anything about having to come back to get this done. Where is your professionalism? This was just like taking the money out of your pocket under the name of 'treatment' that you never properly receive. I went to this place because my PCP always has recommended good specialists in the past, but this office will be the only exception. Please save your money and time.

Laurena Allan

It is very rare that I am able to have a phone call answered here. Usually the call is disconnected or goes unanswered. If I select the billing option, option 2, the call is either disconnected or it says that the mailbox is full or invalid and then disconnects. Impossible to get through to billing via email or otherwise. If I did get through to a person (never got through to billing) the person who answered would have just absolutely no clue about where they worked or what they were doing. When you call with questions you are not calling your office but anyone from any office could answer the phone. Dr.s will not cal back after your appointment if you have questions (or email for that matter) Nobody can tell you anything about anything, you just have to make an appointment. We had a problem with billing and after several attempts to resolve it through messages and email (no calls or emails were returned) and the most incompetent people on the other end of the line FINALLY someone was smart enough or knowledgeable enough to provide information. A terrible experience, it just got worse as time went on. It's just a mill. The office visits were fine. Nothing special but if you ever need information or assistance forget it. Wouldn't really trust my medical care to such a poorly run and impersonal establishment.

Rena Vincent

Best experience ever.Dr Buka is super friendly and the staff is excellent

Marie-Theres Franke

I waited over an hour for a very quick screening appointment w Dr. B. Liked him and the office is super nice but the wait was annoying.

Amanda Lechenet

Great doctors, but the wait times are a bit ridiculous.

Rohan Mehta

I booked an appointment with a doctor, but was never seen by him and instead seen by a physicians assistant. I went in for a 10 min procedure and was charged $500, $200 for just walking through the doctor as a first time patient. $200 for not even being seen by the doctor i booked my appointment with. Their billing department is terrible, they don't return calls, voicemails, emails or WRITTEN letters. They are clearly in it for the money and have no qualms about providing terrible service.

Sarah Javier

This was one of the worst experiences with no results at all and what bothered me the most was the fact I kept getting bills for services I paid already. After several attempts to provide proof of payment and their recognition of a mistake they deliberately charged my credit card without athorization about a year after the service was provided and paid. I wouldn't recommend anybody this clinic.

Sophie Hassett

Dr Katrina McDaniel changed my life! I was having the worst acne and she fixed everything. She's so patient and thorough and I'm so grateful I found my way to this practice

Alyssa Smith-Lee

Really great staff. Everyone was pleasant and they had water available while I waited. The wait time my first visit was close to an hour, but it looked like a busy day and I had a book. I didn't mind as much because Bobby was very personable, efficient, and listened to me. I prefer the most natural options and he worked with me with a smile. I definitely recommend him.

Samuel Wallach

Wonderful people

Eduardo Browne

Dr. Buka is an excellent, competent and friendly Dr.. He listens and then He clearly articulates what he will be doing with great attention to detail. Team assisting is very professional kind and efficient. Top notch. Eduardo Browne

Blite M

Excellent service. There the best! Would recommend! Definitely!!!

Antra Ra

I am so glad that here I was able to see the very knowledgable Dr Dina Began who was able to treat my parasitic skin infestation. Prior to her I visited 6 doctors in 4 months, prescribed nonsense from Petrolium jelly Vaseline, clear Dove soap, stereoid creams to all kinds of staff, everything, just not anti -parasitic pills which were Rx only by Dr Began and finally addressed the crowling and oozing that I had for the last months. Never mind the humiliation I experienced with the other Docs (2 Derms, 1 Gyn, 1 urgent care, 1 primary care, 1 blood doc) - they suggested I have crowling because of HIV, allergy, bad blood, etc- but I have none of it! They suggested that the science has not gone so far yet to discover my issue! OK, and here I meet Dr Began who did question none of it, she just Rx what is necessary to address a parasite! Thank you Doctor!

Shimshi I

AVOID! bad costumer service

Uygar Dogan

Horrible space, will treat you like cattle in the waiting room. Cash cows. You will wait a min of 30 minutes, up to 2 hours for your appointment. To them, you're nothing but money. DO NOT WASTE YOUR TIME AND MONEY in this awful space. Go to a doctor who cares about you.

Mai E Gan

Do not go here

Kristen Lucks

Recently I went to see Dr.Buka and I was so happy that I finally found a Derm who could help my skin! He was very informative and helpful my over all expierence was pretty amazing! For other people out there that are needing help with their skin, call Dr.Buka!

Deena M. Lettas

I was seen by Dr. Baokim Bonelli and she was really great. I’ve been having an issue that’s been difficult to resolve, and she was really on point with it. And I was able to get in an out of the office within 35 minutes, which is amazing because I could easily go on my lunch break.

Hannah Bourke

I have been to two of Dr Buka's beautifully decorated practices and all of my experiences have been very positive.The office staff are always friendly and the service from the doctors and PA's has been great - they took the time to explain everything to me so I could understand and answered all of my questions. Not to mention they resolved my skin concerns :) I would definitely recommend Dr Buka and his team!

Shimshy itz

poor service waiting over 4 weeks for my results WHAT A SHAME

Heather Schmidt

I went to Dr Buka's office and I just have to write a review because I truly had such a positive experience! So much of the time people write negative reviews and I think it's important to highlight wonderful experiences too... but that's just my two cents :). Anyway, I got a great vibe as soon as I walked up to the desk to sign in. Only had to wait five minutes (I was early) and then saw a lovely phys. assistant who went over my concerns. I always ask a million questions which I know is annoying but she was great. Just everything about it went smoothly. I've made my next appointment and am excited to come back.

Shavonne Inniss

Mostly short wait times to see the doctor. I gave 4 stars because my appointments often feel rushed. “How are you? Good? Any side effect? No? Ok see you in 4 weeks.” It would be nice to have someone actually LOOK at my skin when I visit. I always have to remind the office to refill my prescriptions even after we’ve had a conversation about it during my visit. I hate having to call the office while sitting in a pharmacy because if no one answers I can’t get my meds.

John Riccioli

Staff was professional and doctor was thorough.

Jessica Chudacoff

I love the treatment, care, and love they treated me with there. Like if they knew me all my life. God Bless Dr. Buka and his staff.

Amen Jackson

We loved the nurse whose name I can't remember and Dr. Buka. The front desk was nice and offered to fax my prescriptions to my pharmacy.

Lauren Reva

Nice office, convenient to get to, good staff and medical care. I was sad to leave my old derm (acne since I was 14) when I moved to New York but am always pleased when I come here and suggest them to people I know who also have skin problems.

Kels H. Murdoch

Beware of billing fraud here! This office made no effort to contact me, but instead sent my records to a collections agency. I'd been to the office once three years before and paid my bill in full at the time. (The visit was fine, although I was seen by a PA when I was supposed to see one of their physicians, and the wait was a little long.)

Maureen Melnick

Minimal wait before being seen, all issues addressed, cool office space.

Kelly Paige

I have been a loyal, self-paying customer of Dr. Buka and associates for over a year. I went through Accutane under the care of Dr. Spizuoco who I adore, but their recent handling of a bill I received for an appointment that didn't happen is absolutely ridiculous. I went in for a cortisone shot (as I've done several times in the past) and while I was there I refilled a prescription. As usual, I paid for my appointment and was told by the receptionist that it cost $50 (same as always). Months later I receive a bill for the same appointment for $150. This is what they charge for a consultation or regular appointment when you self pay. I know this because I had to have these kinds of appointments monthly while on Accutane. When I called to see why I was being billed for a full appointment when all I did was receive a cortisone shot, they said it's because I refilled my prescription while I was there. REfilled. Something I could have done for FREE over the phone. When I expressed my frustration with the situation, they were not accommodating or helpful at all. I told the manager that I had been a self-paying customer who went through Accutane there for over a year and she did not care. Long story short, this place will charge you $150 to refill a prescription and they don't give a damn about loyalty or customer appreciation. I will absolutely NEVER go back.

שמרית כהן

i was visiting dr buka clinic today after a friend recommended it to me. very kind receptionist wich showed a lot of patience as it was my first visit there. was treated very professionally by the medical team there ,making sure i will leave with answers to all my questions. they even gave me a lot of free samples so i can start treating my skin right away . i left happy and calm .knowing i can call or come back if needed and find the same beautiful kindness and care. thanks j

Jonathan Kirkland

I was a patient here for a few years until he tried to illegally balance bill me for something that they improperly submitted to my insurance company (for which they later attempted to push the blame on me, with my insurance company on the same line telling them they it was the Dr. office's fault). This would be bad enough, but they made it worse by completely bypassing sending a bill to me but sent it straight to collections. They claimed they sent me two bills (as this is their prerequisite before sending a bill to collections) having never received one bill I was I later asked for proof of billing and they only has one billing statement i their records. Again, I never received it. They never admitted fault nor apologized. Against my better judgment, I went in for another apportionment only to be told that I couldn't be seen until my balance was paid off. Earlier I had been told that the balance that I acknowledged that I did owe could be paid off in monthly payments overtime. After I asked to speak with the GM, Sadie who wasn't there, some useless guy told me their policy was that their policy was that half of the balance needs to be paid before a patient can be seen. This was right after the receptionist told me their policy was that the entire balance needed to be paid off before a patient could be seen. What makes this so much worse is that Dr. Buka is truly a great doctor but he has tarnished his reputation by employing such incompetent and rude employees with questionable business practices.

Nathanael Chawkin

Present, knowledgeable, and kind. Best in class personally and professionally

Owen Muir

As an existing patient of the practice, I called to verify that they took my new insurance. I gave them the insurance number even and had it confirmed. I proceed to arrive for the appointment only to discover they now claimed (by very surly and unapologetic front desk staff) that they do not take the insurance they claimed they took and I would have to pay out of pocket. And if there were any procedures they would bill that on top of the $150 uninsured fee. Considering I was probably only going to see a Physicians assistant (Dr Bukka never works in his practice as far as I can tell) this seemed like a bad deal to me. So that is a hour of my day I'm not getting back, and despite being a fellow physician I was treated like garbage. Say no thanks to this practice.

Mia Baz

I made and had to cancel a first appointment with this provider. I had used ZocDoc to handle all of this as my intermediary, and at the time they were able to confirm that my request to cancel the appointment had gone through. I got a text AND an email from the office saying "we didn't see you, guess you're on {insert name here} time" -- to which I replied that I had made and cancelled the appointment through ZocDoc. I am *STILL* receiving intermittent texts and emails asking me to write a review, so here's my email back to them I don't anticipate them ever reading: "Still a hard no...when I had to cancel the appointment I did it through ZocDoc, the intermediary through which I made the appointment initially; I had also replied to a text message from your company at the time. It appears to me that you don't have a good grasp on your online presence, and given these being my only experiences with you (I have never set foot in your office! I repeat, there is NOTHING to follow up on!!), I'm pretty sure this email is a waste of my time. Actually, copying and pasting this into a review might be the most effective way to handle your repeatedly contacting me despite my previous communications -- people should know that if they make and cancel an appointment that they won't stop hearing from you, and that you appear to not respond to being told your communications are unnecessary." Decide for yourself, friends, but I don't trust medical providers with ineffective communication skills. I take my health more seriously than that. (It's not a Mercury Retrograde thing, either; the original appointment was scheduled for February.)

Paul Light

Great office, professional staff, real results. Thanks.

Heidi Scholten

Friendly and accommodating staff members when changing appointments and asking questions about health insurance issues. Felt safe and secure during the examination.

David Smith

Wonderful experience here today. We originally had an appointment for our son at the Brooklyn office, they took us an hour before our appointment, without fore warning, when they saw that the situation had increased in complexity ( even though our infant was blissfully unaware!). Due to the change in complexity, the doctor transferred us to their Manhattan office where we were seen immediately, they seemed eager to take care of the situation rather than have us wait over the holiday weekend. All the staff were wonderful and very effective. I plan on having my own dermatology appointments here. Thanks guys!

Marissa Miccio

Dr. Began did not listen to my concerns at all and did the complete opposite of what I asked. Now I am left with peeling, irritated skin and discoloration and indentation.

Ali Law

Great office atmosphere. Very efficient in terms of minimizing wait time. Knowledgeable dermatologists with great bedside manner

Joseph Romano

Excellent care!!!!

Mickey

My overall experience here was terrible. I was a patient of Dr. Began and, on my first visit, she treated me for a skin condition, then sent me on my way. To be fair, this first visit was fine (which is why I'm leaving 2 stars), and I had no complications. I returned to their office several weeks later to get her opinion on a different condition though - she conducted both bacterial and viral cultures, and prescribed some medication. I made a follow-up appointment for 2 weeks later. The following week, I called to inquire about my lab results. I spoke with an assistant, who said only partial results available. The assistant was unwilling to communicate them (which is fine, I understand you may want the physician to), but also incorrectly told me the remaining results would not be available from Quest for 6 weeks. I was very surprised (have never heard of a culture test taking 6 weeks), and asked to have Dr. Began call me right away. She assured me she would request the partial results from Quest, then have Dr. Began call me later on that day. She never called. I then called back the next day and, after speaking with another assistant, was informed that the 6-week wait time I was told was not accurate at all (it was likely closer to 2 weeks). I left another message for Dr. Began to call me back with the partial results. Dr. Began did call later that day, and the results were not urgent, so we decided to wait until my follow-up appointment (and full results) before taking any additional action. This was the last time I saw or heard from Dr. Began. The following week, I went into the office for my follow-up appointment / full results. I never even saw Dr. Began. I was seen by another professional in the office (she may have been an MD, though I don't believe she was), who assured me that she and Dr. Began switch patients often, and she was familiar with my case. Unfortunately, while she was friendly, I felt the need to explain the whole case again, and inquired about the remaining test results. She then informed me the full results were still not in. End of the day, the appointment was a huge waste of time and money (for my insurance as well), and I never even saw my doctor. I called the office in middle of the following week again. I decided to get a 2nd opinion from a different specialist, and wanted to be sure my results were still not in. I was shocked to find out the results came in earlier that week, and neither Dr. Began, nor any of the staff called to notify me. Again, the receptionist said she couldn't communicate them, but would have Dr. Began call me, so I could provide them to my new specialist. Dr. Began NEVER called. Given that, I was obviously hopeful all the tests were negative (some doctors will only call if there's a positive result). Fast forward a week and half later: I went into Bobby Buka's Greenwich office today to grab a paper record of my results. I found out my lab results revealed an infectious, COMMUNICABLE virus. I was devastated. More than that, I was beyond APPALLED that, over the course of 2 WEEKS, neither Dr. Began, nor any single staff member in that office, thought it important enough to communicate over a 5-minute phone call to me (after I had already called and left a message). Even setting aside my own personal health, that the risk of spreading this condition to anyone else during those 2 weeks was not a priority for them...it's appalling, disgusting, and an absolute disgrace to the profession. I have been to many doctors' offices in my life, but this was by far the most neglectful experience I have ever had. And as I'm writing this review, I'm so furious now, that I have now decided to switch my rating back to 1 star. I will never be back to this office (I have decided to rely on a family member, who I can trust for my continuing care), and I cannot recommend it to anyone else. Hopefully, they treat other patients better, but I do not believe they had ANY concern for me, my well-being, or those around me whatsoever.

Gabriel Nichols

I was seen within 5 mins of completing introductory paperwork. Medical assistants were professional and courteous. Dr Began took the time to explain the different treatment options and the best way to proceed.

Al Smith

My experience was pleasant and informative.

tauLanti Kastrati

I never experienced anybody who was as mean as Dr. Buka and his staff. I was deferred twice by his staff and on each time they pretended that they made a mistake and I never went back again. I'm luck finding another dermatologist who treated me and gave me excellent results on the first visit. I'm so glad I didn't go back to Buka. All I can say is that I'll never have experience their awful service again.

Ms_jojo Shirniece

My 1st visit was fine very relaxing got a lot of Information 2nd visit not quite

Gazhir Dominguez

Great service.

Dianne Yodice

Kristin on front st is the best ,, didn't like village location

Maiysha Campbell

Great front desk staff, short wait and knowledgeable doctor who helped me with my skin issues. Thank you!

Tim Mosback

The doctors are great, but the supporting staff is extremely incompetent. They NEVER answer the phone during work hours (so can only schedule online) and can not answer the simplest question on pricing, hours, availability or anything else. Just terrible.

Greg Hodgson

Dr. Buka was extremely knowledgeable and friendly! Thank you for all of your help!

Tenyse Williams

Dr. Dina was very informative went over and beyond for what I asked for and she is very professional.

Vika Viktoriya

Very unprofessional.

rowdy yates

I have been going to two of Dr. Buka's clincs for 3 years plus.My last visit I was threatened and spoken disrespectfully by one of his doctors. I left two phone messages for Doctor Buka to call me with gate keepers.I was told by a gate keeper to send him a email. It seems Doctor Buka has become to successful to talk to a patient who is very upset about a experience he had with one of Dr. Buka's doctors. I am currently looking into changing clincs.

Kyle Peacy

I was in NYC last week visiting my family and I came across a painful large bump on my neck. I stopped into Dr. Buka's Front St. location and was greeted by a friendly staff and really cool atmosphere. Dr. Buka had excellent bed side manner and was very professional. He walked me through my symptoms and provided me treatment options to resolve my uncomfortable and unsightly bump. This is a great practice!

Megan Rickerson

Love this office have been here about 5 times now and my experience is always very positive. The girls at the desk, nurses and Doctors are always so friendly and helpful. Just got Botox my first time and it looks amazing. On top of dealing with acne that has since cleared up since seeing Dr Kat.