Reviews of Sher Fertility Institute – New York Fertility Clinic (Doctor)

Olivia Gallie

I think fertility treatments are a very emotional service topic and as such you’re going to have very happy and very upset customers. Every case is different and dynamics between doctors and patients are going to vary. I worked with Dr T and had a very positive experience. I felt a cooperative approach and heard through the process. Our first transfer was unsuccessful. Our second resulted in our baby boy. They were the second clinic we went to and I had a much better experience with them than my first (in Canada). Planning to head back for another transfer of our frozen embryos.

sangho lee

Worst experience ever- everything is about money and they don’t even care about you. I absolutely don’t suggest

Yevgeniya P

Dr. Cary Dicken is patient, kind, and effective. I am very happy with my experience at Sher.

CY Cat Simon

I am questioning my sanity, why do I pay for painful procedures with statistically low success rate and subject myself to a bunch of idiots who don't even pretend to like me?! Absolutely rude and lazy customer service. On the 1st time I emailed my forms diligently but the representative did not forward to the nurse office. So the office cancelled my appointment without calling me, just a discreet email notice that went to my spam. Recently I call to make appointment. I was transferred twice so I made a casual comment the customer service outright said it is my fault to call the wrong extension. Really?! The doctor is nice but I know she is all out for my money.

Enisa Yilmaz

Def dont go there all about the money..i am having the ny times writing a story about this place.best of luck

MommySi MamaTy

Sher Fertility (SIRM) has amazing staff, prompt appointments & most importantly Dr. Cary Dicken was amazing. Very compassionate and she paid very close attention to our needs. I underwent 2 IUI treatments within 2 back to back cycles. The second cycle medicated with clomid was a success and my wife and I have welcomed our beautiful baby girl on Feb 4 2019. We are looking forward to working with Cary Dicken again as we plan on doing reciprocal IVF & I’ll be using my wife’s egg to extend our family. I highly recommended this facility!

Masako Uchiura Mozumi

visited many IVF clinics in Manhattan, but this place was the best, and Dr. T gave me two beautiful daughters. I can only thank them!

Nadaska Matthew

Rude customer service they need to learn how to speak to Patients. Not a friendly no manners

yi juhee

everything was money! money! money! I tired to book an appointment paying deposit. After an hour, they said my insurance doesn't work so I canceled within an hour.... but they still haven't gave me back my deposit back. The process of refunding is really complicating and hard.. still fighting my money back.

Erica Silen

We were previously at another clinic for 2 years before transferring to SHER. We did tons of research and settled on SHER because we felt they would 'think outside the box' rather than treat us as one of the herd. We couldn't have been more right. From the start Dr. T looked at our case and made suggestions that our previous doctors refused to consider. Throughout the process he continued to look at our case with fresh set of eyes. He was not afraid to stand his ground and not compromise when he felt the results were not up to his standards. He always answered questions promptly, even once when I emailed him at night. And the staff never made me feel like I was being crazy, even when I felt that I was. The staff was great, from the front desk, to the nurses to the biller. When I finally transferred to my OBGYN, I received hugs and support all around. Approximately 5 weeks after we were pregnant, we had a scare. I'd been at the office earlier that day and when I got back to work I noticed a problem. I called them and they told me to come right back in. They kept the office open for me and my husband as I rushed back there. Dr. T and the nurses were so calming. They stayed in communication with me throughout the experience and when we had another scare a few weeks later and were out of state, I was able to email Dr. T and receive a response immediately. Now that little one is sleeping in his crib. We did get pregnant with SHER, which I'm sure plays a role in our feelings about them but still I feel we received much better, more individualized treatment than our previous providers.

Tamir Sapir

Money is their top priority. They will push procedures on you just to bill. On a visit, when a doctor was asked a specific question, the doctor had to look up the medical file to be able to answer. she didn’t even know my wife’s medical case and situation. They have no time or interest in their patients, they prescribe the same treatments like an assembly line in a factory. We ended up spending over a year with 0 results and crazy bills. But hey, it’s in a prime location in New York and has swanky offices.

Yevgeniya Przhebelskaya

I'm breastfeeding my 8 day old son. He was born as a result of IVF - FET. Are fertility treatments painful and expensive? Yes. Do they work? Sometimes. As a patient I was able to develop an excellent rapport with Dr Cary Dicken, and to advocate for myself to get custom treatments. My body always overreacts to medicine, so we have developed a plan with micro IVF, and then natural cycle fet. Dr Dicken wanted a more aggressive treatment at first, but she willing to work with what I wanted including a kind of useless " dry run prep" iui cycle, which confirms I overreact to medicine. Well fresh cycle IVF 1 was torture, but natural style frozen with leftover stored embryos fets were so much easier on the body. Lots of prayer from my friends around the world, and the last embryo took and became a baby! I'm grateful to Sher, Dr Cary, God, and my support circle for the miracle of life.

Helen Avery

A very different experience to another clinic we used. At Sher they answer the phones, they spend time with you, they answer all your questions. They're kind and calm. They don't dismiss other factors to support fertility like diet and supplements. And Dr Oehninger was great - very clear, kind and responsive. However, I would advise absolutely NOT using the acupuncturist, Metropolitan Acupuncture, advertised in Sher's office - it was the worst experience of acupuncture I have ever had that has damaged a nerve, and the man who is the sole acupuncturist at that operation has refused to speak with me or my doctors about this injury. A very upsetting and stressful experience in the midst of IVF.

Denise Clement

Absolutely the best, compassionate, caring facility. Dr. Wang is a gem!!

Caroline ruiz-katz

Don't do that to yourself, please. I am traumatized by this practice. - the Dr are not reliable. I had 36 eggs retrieved. I had to take medication during one week after the retrieval ( additional cost 1500$) to decrease the blooding, only 19 fertilized. I went to an other practice (RMA NY ) 30 eggs, 29 fertilized, no medication after the retrieval, no blooding, shorter cycle! - I was running out of medication, they was nice enough to help me until i received by meds with EXPIRED MEDICATION. I noticed that 3 days after!!!!! Can you believe that, they gave me expired medication! - I got one of the eggs they retrieved transfered by RMA. I was pregnant for 10 weeks. Then we discovered the embryo has some genetic default which should have been discovered during the genetic testing they have done (very expensive). I am sure they took the money and didn't test the embryo . Thank to them i am 10 weeks pregnant and I am just waiting to have this fetus dies into my body as it had genetic default!!!!! Can you imagine the trauma. - They obviously failed at an other transfer I did with them. - They charge you for everything. Everything. They just care about the money . You are a number with a $ value no more. I think they don't want you to be pregnant as they will make more money if you aren't. Just don't do that to yourself

Anahid Syourapian

The best RE on East Coast is Dr Jeffrey Wang!