Reviews of Pediatric Associates of NYC PC (Doctor)

Carolina xox

I believe this office is running a scam. First of all It was very difficult to get a hold of a live person to initially make an appointment. Weeks passed and I never received a confirmation or reminder call or message from them. I forgot about it and later on was reminded of my daughters appointment when they mailed me a 50 dollar bill. I have been trying to call the office and there is no way for me to get a hold of someone and I cannot leave a message. It's been a couple of months now and each month I'm constantly receiving this 50 dollar bill charge. I am highly dissatisfied with my experience with this doctors office. I am afraid they will send me to collections for this for which they NEVER mentioned a fee for a missed appointment the first and only time I was able to reach a secretary. I believe they do this on purpose to trick people..... I will definitely not be making an appointment with them in the future and will alert my friends to not take have their kids seen there. I will also be reporting them to the better business Bureau, they are scamming people.

Rachel Kysar

Thanks (y)

Kt H

Christina is very rude over the phone, talks over you, and when I'm giving her information about the insurance, she tells me I'm talking over her and she didn't get none of the information. I think she should learn how to listen. It's her job to get patient's information especially prospective ones. Extremely rude and potentially lost a patient. I don't understand how this type of person can be working as a receptionist. Shame.

Geri Guillermo

If you're comfortable with a factory-type setting where your child is just a number and the doctors are eager to get them checked off the schedule vs. spending time answering your concerns, then this place is for you. I've waited with my son numerous times over 45 minutes waiting for our turn and *one* time we are running late because of traffic the doctor couldn't wait 10-15 minutes, even when I was on time explaining that my son was en route. Reception doesn't have a good handle on the schedule sending mixed information...then, they tell me "I spoke to the doctor and she can't accommodate you; the 15 minutes grace period is up and you're her last appt of the day" but yet the doctor is 5 feet away sitting there behind the door, with no attempt to engage in conversation with a loyal customer. Reception is icy, doesn't make eye contact, passive aggressive. Office is dreary and unkempt, old toys strewn across random tables. Classic symptoms of an overpacked practice. They've been lucky there is such demand in Manhattan but there are lots of other new practices out there now. I've been wanting to switch practices and this was the catalyst! This post won't go live unless you give at least one star which is the only reason there is one.

Judy Cashin Sinsheimer

Love all the Doctors here! Everyone has always been kind, caring and professional.

Andrew Clark

The reception is Anita is very rude does not listen to your questions over the phone very inconsiderate and heartless don’t waste your time going here she asked a bunch of questions and give No Anserw

Marcy M

Could not have been better

Joseph Positano

Fantastic doctors especially Dr. Natale

Katie Nitti

We LOVE Pediatric Associates. We met Doctor Burstin when I was pregnant and really liked him, he has a calm demeanor and always takes the time to answer our questions. We have never waited more than 2 minutes in the waiting room. The staff seems competent, organized and they are always very friendly. Our daughter is now over a year old and we've seen several doctors in the practice. They are all GREAT! We still have a soft spot for Doctor Burstin & prefer to see him but any of their wonderful doctors will do when he's away. We've only ever called once for a question when the doctors were on call & they called back immediately and were very kind even though we were bugging them on a weekend. I could not recommend them anymore! I wish I could give a million stars.

Jason Pierce

When my newborn daughter was still in utero, my wife and I sought guidance on potential pediatricians from our close, trusted friends who live in the city with their infant children. They advised us that they take their children to Pediatric Associates of NYC, and we decided to do the same. Our experience thus far has been incredible. We have seen Drs. Stern and Horwitz several times before and after our daughter's arrival, and we believe they are both fantastic, passionate pediatricians. They also have incredible bedside manners, and they are excellent communicators. Although we have not had the occasion to meet the other doctors in the practice, based on my experience, I have no doubt that they are all equally competent and engaging. I'd strongly recommend Pediatric Associates of NYC to anyone who is looking for pediatric care in the city.

Life in Baku Fiona

This place is disgusting as well as the front desk, while making the appointment the witch on the phone made fun of my English, and was super slow herself..she took All! the numbers front and back !!! of the insurance card ( not only id number and name/ surname as usual in other normal offices), and then she said to bring my credit card so that to copy it...to what I said no, and asked to cancel my appointment..she said OK if you don't want it is not IMPORTANT! And guess what..when we were there on time ,we were said the credit card information is required no exceptions!! I am glad we are not their patients..that smelly, old place with unprofessional staff doesn't work for us !

Kelly Leung

Highly dissatisfied with the office staff. They had my appointment wrong. When questioned, they blamed it on the morning staffer who did not note the change. At least take some responsibility for it instead of telling me they would "try to squeeze me in." Your office messed up, you should fix it. I ended up waiting an hour and a half to see a doctor. Picture yourself waiting with your young child to see a doctor for an hour and a half. It's not fun. The doctor apologized for the mishap. It wasn't even the doctor's fault.

Carlos A Lopez

We highly recommend this practice. Dr. Burstin is an exceptional Physician! He has treated all 3 of our boys since newborns. Sadly we moved out of state & we'll never have a Pediatrician as great as he. We're going to miss Pediatric Associates. :(

Carla Perez

They are amazing! Dr. Stern is our primary pediatrician and she is absolutely amazing . Also I have the opportunity to see Dr. Burstin and Dr. Horwitz, they are lovely and professionals. I feel my baby is in good hands.

Hunter Dare

The medical care here has been exceptional. The doctors run very close to schedule, but at the same time, take the time to really listen to you as a patient or parent. Our daughters primary physician Dr. Natale is great with children and talks to parents as partners in the child's care. There is always a doc on call that is responsive to after hours emergencies and the practice assigns doctors daily to handle sick visits so when our daughter has had a medical issue that we thought needed to be addressed quickly, we have always been able to get a same day or next day appointment. It may not be your primary doc, but everyone at this practice we have seen has had great bedside manner with kids and has given effective medical advice/care.

Janie Yoon Rhee

My 3 year old and 5 year old love going to see Dr. king. Everyone at the office makes the visit fun and easy. There’s movies, prizes and magic at every visit! They’ve never been afraid of the dentist because of our experiences there. Highly recommended!

Amma Boateng

The front desk and billing office can be impolite and inefficient!! I have a refund that has been pending for over 6 months and they always say the check is ready when it's not. Very disappointing service!