Reviews of PMG Neurology on Constitution Ave (Doctor)

Unknown

This is in support of all the others that left negative reviews here. I know this groups practices will kill you!

warbler27 .

If I could rate this practice with zero stars, I would. My boyfriend had an appointment scheduled by a referring doctor. When we arrived for check-in, we were told by a very rude staff member that they had been trying to reach us since earlier that morning to inform us that his appointment block needed to be longer (by only 20 minutes) and that they would have to reschedule him. First, if we needed to reschedule or cancel, we would have been required to provide 24 hours notice. They gave us only three hours notice and we just have to accept that apparently. We had things to do prior to the appointment and missed their call. So we showed up on time only to be turned away. The staff member "helping" us had no compassion and was extremely rude in her interaction with us. She said she could not reschedule us for another several weeks and spoke to us as if we should be grateful it wasn't longer. We waited for the first appointment long enough. My boyfriend has been missing work to make his appointments and now must take more time away from his job and wait even longer for care. We asked to be added to the list to be called if someone else cancels their appointment. We were told that list has about 100 people on it already (so don't bother was the underlying message). I saw on the wall a white board with all of the physicians names and each physician working that day was seeing appointments on time. Why they couldn't see my boyfriend at his scheduled time and spend 20 more minutes with him is beyond my comprehension, especially since it was their mistake. This office is extremely unprofessional.

Evan Temple

Inflexible with schedule. Not at all customer service orientated. Rude and disrespectful and held to no accountability.

Diane

Dr. Mahajan injected Botox for my chronic migraines and said my insurance would cover the entire cost - I was then billed $400 and the Botox made no difference.

Lalany Sanchez

my Dr send in a referral in august I kept calling Presbyterian they kept saying they never received it, in October I contacted my DR again to send the referral again Presbyterian lady answer and said nothing was send she provided me with the fax number I called my DR they had send it to the correct number and gotten a fax where it was received up till now I still can't make my appointment and when I call they never answer the line

john mulquin

Dr. Van Baak was fantastically thorough in the initial evaluation and treatment

mark goodman

I didn't get to see an MD. The medical person I saw was dismissive and condescending. She ordered a test for my Lamictal levels among other things. After getting the basic blood work back I discovered that no test had been ordered to check the Lamictal. AND? She ordered a sleep deprived EEG. So, 3 ? weeks later why hasn't the group contacted me with ANY of the results. I called, left a message and still, nothing. I saw the Pres Neuro department when I first moved here a number of years ago. After having severe reaction to the meds they prescribed and reporting it to this group I was told to keep taking the seizure meds and see them in 6 weeks...the soonest open appointment they had. I had a great Neuro from outside the group who retired.

Evangeline Jaramillo

This has got to be the Most UNPROFESSIONAL Department in Presbyterian! Employees are so rude! They give you the run around. They treat you with complete rudeness. They NEVER EVER give you their name, you have to ask them for it. Each time you call you are told something different!

Julie Russell

Called for an appointment, it took over 2 and half months to get in. When I tried calling no one ever answered the phone. When I arrived for the appointment the staff was rude. I was late so they put me as a no show and said they had no other appointments for another 2 months.

Jillian Gunnels

THEE WORST NEUROLOGIST IN TOWN! DR. SANDHU DOESN'T CARE ABOUT HIS PATIENTS. HE ONLY CARES ABOUT HOW QUICKLY HE CAN GET YOU OUT THE DOOR AND TELL YOU H E CAN'T HELP YOU!! HORRIBLE DOCTOR! TOO BAD DR. SARASWAT FLEW TO THE EAST COAST! HE WAS AN EXCELLENT DOCTOR! PLUS, PRES WILL SCHEDULE YOU WITH HIS NURSE, SUSAN ROBINSON WHOSE KNOWLEDGE AND PATIENT RAPPORT IS POOR:( I MUST CHANGE CLINICS!