Reviews of Lovelace Womens Hospital (Doctor)

Alexandra Lara

From reading reviews it looks like you shouldn’t come here for the ER, just the prenatal services. I will start with an easy list because I know people just want to know the good and bad when reading these. So only good things here 1. The classes and support they offer! 2. From day one every single nurse, doctor and employee was beyond amazing. 3. Availability and knowledge of the lactation nurses. 4. The labor of love program. 5. The resources, information, and help we got after having our baby. After having my baby here I realized how lucky I was compared to friends who had their babies elsewhere. The staff is amazing!!!! Every single one of them. My boyfriend and I learned so much from the classes they offer and were showered with support from the lactation nurses. Beyond knowledgeable. The perks of the labor of love program were amazing. We are still utilizing some of them like our pass to explora. I would recommend here to anyone and everyone. If you want kind and knowledgeable care this is the place. If you want to breastfeed, even if not being able to before, I am 100% confident they can’t gwt you there.

Ashton hill

The wait time on the website is a lie, no surprise, hospitals are generally under staffed and over worked. But that's not why I'm giving this 1 star. There was a young woman waiting in the ER who was being treated absolutely horrible for no reason. To the point she left crying. The attending nurse was terrible! Truly horrifying. If someone is coming to you for help you do not treat them like scum. That is a big problem that the hospital should definitely fix ASAP. Discrimination is not ok. Period. (Edit) so we wasted a whole day here waiting for some kind of diagnosis so my partner can not be in excruciating pain any more. The attending doctor for Friday, Oct 19 between 10 a.m and 6 p.m, (he never introduced himself) seemed callous and uncaring about my partners state. Mind you they were choking back screams because of how much pain they were in. He assumed they just had a very bad stomach ache, despite the detailed description of said pain and a detailed medical history, He prescribed a stomach pain realiver. after doing a test that would have shown nothing, an MRI or better yet ultrasound would have shown the problem, we were shown the door with nothing. No help, no respect from the doctor, no helpful suggestions to where we could go for a solution, nothing. Don't waste your time. Go to UNM instead.

Oleguer Plana

Our baby was born here, medically and during delivery very well and very attentive. Then, we had to ingest it in the NICU, from this fatal moment. Especially the administrative staff, a lady named T. Jackson asking for money from the bill as if it were a mafia, demanding it immediately or the bill would be bigger. As we had insurance we activated it and the issue was solved, but we were surprised by the bad manners and the way of acting of this person. We will make a formal complaint to the state.

Jon Dil

Tricore’s lab team at this hospital is absolutely trash, they don’t get along with each other and don’t give a damn about the patients. Lovelace needs to find a new and better lab team. Shame on Tricore!

Cresensia Torres

Im switching my prenatal care. I don't like not being able to see my midwife when I need to.

Rob Noble

Easy to find your way around.

trenton packer

I was admitted a few days ago possible surgery. Been here 4 days most of staff are professional and some are dismissive. I think if you have a voice it offends them. 5 hours of no response from any medical staff. 2 days in a row. My mom and my good friend ex girlfriend are nurses. It's N.M. health care and under paying med staff so we get what we pay for. Please come and discuss it with me Kayla. Still here

Crystal Burgos

My newborn baby was seen here for a rash by Dr Mitchell Trujillo n they put wrong codes down for my insurance to pay n expect me to pay send me to court cause im not paying one cent my daughter has bcbs centennial I was discharged the moment I walked in to triage ur facility said you couldn't do anything for my daughter n yet you charged for medical supplies I should charge you . You asked me how much my daughter weighed and measured you didn't even touch her Dr michelle Trujillo send me to court cause I will fight it this is not fair now im left with a bill for your MISTAKE OFthis is the worst hospital to go to staff is unprofessional constantly on their cell phones n they dont even listen to rhe patients they are rude and first of alI they were racists cause I was speaking spanish my bad you didn't understand n by the way I am American plus the room I was in had blood on the floor and wall this facility is dirty

William Hungate Vanessa Parra

I'm not sure about all of these negative reviews, I've had 2 children at Lovelace women's and I'm about to have my 3rd. I absolutely love love love this place! I had a bad experience with my first, I had a scheduled induction so I was kept on the 3rd floor. Staff was great but they are very busy upstairs, most women want pain meds and upstairs is the only place they administer meds. If you are planning on having a natural birth this is the place to be!!!!!!! My 2nd son was born down stairs, still the same great staff awesome room. I suggest taking a tour of all the hospitals UNM, Pres, and Lovelace. Ask tons of questions and get a feel for the place. I'm sure Lovelace will be the winner especially if u are wanting a natural birth!! Good luck to all you Momma's may you labor fast and have healthy little bundles of joy!!

Will Rogers

Pretty efficient. Kept my wife and updated

Bobbi Sands

I have taken my children here and the care has always been exceptional! The staff has always been courteous, kind and professional. There have been admissions for emergency surgeries and all staff has been the very best. Surgeons, nurses, doctors, admissions. I'm so very glad to have such a wonderful hospital that provides such outstanding care.

Lauren Barreca

Worst hospital besides Lovelace downtown. The Lovelace system has caused my health to majorly decline. They put things in my file that are not true and also put medications in my file I am not on which make me look like I take oxytocin which I DO NOT. This has impeded my ability to get serious care for my degenerative brain disease. The lovelace system has created a nightmare that I will die in because of their lies. Their lies have caused me to have a file that is false. Last I checked medicine was based on data and test results not hunches and prejudice.

R Freeland

We took our elderly mother to the Lovelace Womens Hospital ER when, in rehab, she took a significant turn for the worse. By the time she got a bed, it was clear the end was coming fast. They turned over a room to us and made it possible for her loved ones to be with her down the home stretch. Their professional team provided for every need and let us have all the room as long as we wanted, always showing empathy and respecting our privacy. Losing one's mother is one of the saddest events a human endures. The LWH ER team's generosity allowed ours to be a peaceful, beautiful experience. We will be forever grateful for their kindness.

Larry Pond

This place has very rude and dismissive doctors and staff. I regret bringing my mom here...

Richard Rascon

Do not come here the staff is very rude and do not know anything about medicine nurses or doctors just quick to make money and send you home. Place is also dirty

Savanna Cutlip

I had such an amazing experience here throughout my whole pregnancy! I loved my whole team of nurses and doctors and everyone else who helped me. This was my first pregnancy and Lovelace made it so so wonderful.

Anna Grant9

I went to the ER, where I was seen by Michail (sp??) a very nice guy who is Russian by birth but whose English is amazing. My husband heard him tell the staff doctor he thought that I had a c. diff. infection, which turned out to be right. I was admitted directly from the ER. EVERY staff member I dealt with - especially the nurses and techs - were pleasant, patient, and competent. Because I am bilingual and enjoy speaking Spanish when I get the chance, I got to speak Spanish to several of the nurses and techs, which made my heart happy. I was afraid of being a pest and using the "call" button too often, but they reassured me that I did not. Nobody ever "talked down" to me because I am not a medical professional. I still had a long way to go when I was discharged, but the intensive IV medications had definitely started me on the road to recovery. I have been treated in this hospital more than once, and would not hesitate to recommend it.

Kenna Aquilino

My experience at this hospital having my baby should have been beautiful and it was one of the worst experiences of my life. I will NEVER go back and intend to sue the heck out of the hospital for my son having a permanently misshapen head due to their indifference and blowing me off completely. With the exception of two wonderful nurses the staff was rude and inconsiderate. The doctors tricked me into going with a treatment plan I did not want and manipulated me into over medicating myself to the point that I was unable to hold my child or breastfeed him for the first day of his life, this has has consequences for the rest of his life. We were kept much longer than we needed to be and when I asked to be discharged I was told if I left before all the checkboxes were taken care of they would call social services on my son and I. This disgusting hospital is obviously run by the insurance companies and the doctors and nurses clearly do not like working there at all. I cannot day enough bad things about this place and would recommend giving birth in your car before this hell hole!

Alex Ortiz

Wait was not as long as it usually is...got the care and comfortable relief I was looking for... staff was courteous and caring...

Claudio Martin

I have heard for years about the bad reputation of Lovelace but it was not It until today that I can't emphasize enough how bad it is. I came at 1 pm yesterday with my 90 year old mother dehydrated due to a UTI. It is now 10 am next morning and she had spent all night in the er between moaning people in pain and without her basic day to day medication. This is a disasrter. Regardless of the fact that she suffers from dementia and is semiblind, which made her even more confused, Lovelace lacks all the basic components of consideration and dignity for the elder. I can't wait to change insurance so that she can be treated at Pres. At the end....cheap becomes expensive.

Jo Davis

Gave me MRSA

K.I.R Entertainment

The service here was good until my wife went in for surgery and got $200 taken out of her purse before her procedure. I don't understand how people can take advantage of people about to go under. My wife had a panic attack moments after her surgery under the circumstances, because of being overwhelmed thinking she was in good care. This has already happened before according to the nurse. I used to like lovelace women's hospital but after this experience I do not recommend going here.

Stormi Schoenradt

DO NOT go to this ER if you are seriously injured, as I have waited 3+ HOURS to be seen. I love the maternity ward, as they are fantastic, but the ER staff have NEVER been helpful in my experience. I almost lost my baby because they wouldn't believe how ill I was, and recently scolded me because my doctor sent me to the ER for a torn shoulder, and this ER staff didn't "believe me", even though I had the referral from my doctor (the ER doctor looked at the referral, and LAUGHED as if the urgent care I went to was a joke to her). So if you need an ER, I would highly recommend NOT going to this one.

Athena Mae

Although the ED is small they are efficient and competent. If you happen to need to stay the Dr's and nurses are friendly and above par however.... I'm not impressed with the GI clinic the nurse practitioner is lacking and far below par when it comes to fully understanding what is wrong with her patient.

Joe Edward

Great staff. Very caring doctors. Thank you for taking such great care of my Mom.

Kayla Rascon

Just as all the other reviews I wish I could give this place 0 stars. I was "seen" by "Dr" William Roethel. He is the worst dr I have ever seen. He did not care about anything I was going through. I was in so much pain I asked the nurse who was also rude to tell the doctor. 30 minutes went by of me crying in pain and no one came in. Me and my husband had to go out of the room to try to find help for ourselves. The dr was right there and didn't even acknowledge me! The nurse walked by and I told him I need help! He said ya he told the doctor and pointed towards him. And I said ok when is he going to come and help me. He said he didn't know but I needed to go back into my room. Still the dr who was maybe 5 feet away didn't even say or do anything. We waited about 15 more minutes. He came in with attitude. He would not let me talk he kept interrupting me. My husband stood up for me and told him to let me talk so he could understand what I was going through. He got so mad his face started turning red. I kept talking. I stopped and he said "Are you done?" And I said well ya, he just resaid what he had already told me. I had something else to say and when I was done he again said sarcastically "are you done" and I told him ya you know what I am because I am not going to let you disrespect me or my husband. I had to leave without being helped or know that I am ok.

Ashlea Stewart

I usually have good experiences here but I am scheduled for surgery this morning. And I was told to be here at 6 am and check in at radiology. Well it's passed 6 am no one was at radiology so I walked around the building (since doors were locked this early), to ask the ER check in what to do and he said check in is by the lobby. Go to the lobby and?? No one is there to check me in and all the lights are off. So I don't know if my surgery is happening today or not now that I am 30 mins late and still no one working to check me in. Great!

Jesse Yates

We've delivered all of our children here. Other than the Tricore staff, everyone has been fantastic and seem to love working here.

Desia Mares

I have been at the ER twice at the women’s hospital and both times they treated me beyond well, like a human being! Nothing in this world is perfect and sometimes you have to wait longer than you would like to, but overall they were just plain awesome, caring, and knowledgeable. I will always be grateful to the staff that took care of me there. Thank you guys.

Tina Overbay

This hospital is pathetic they got my current medications listed for a med that I'm not even on n when I asked for pain meds for my muscle spasms they were RUDE to me n denied me any medication. Whoever doin paperwork is ruining the experience for us who need help luckily I looked at my paperwork b4 I left n seen they made a HUGE mistake. I went back to the ER n waited again! Finally Michelle( heaven sent )pulled me back n apologized for misunderstanding n got me prescription s for my pain. Over all I will say go to unm it's worth the wait! These baffoon men nurses dunno what they're doing.

Sara Douglas

Horrible experience. Guy drawing blood was great but dr or whatever she was...she was rude, unhelpful, and I still have headache. Didnt care or help.

Gabriel Chavarria

Was there for 3 hours and lot's of people coming in and getting seen before me and still did not wanna see me will never go back to this place also if you wanna get seen then lie to them

Jarold Flibbin

I would have given this place the 5 stars only because its had great patient care in the past but Im here typing this from the wait chair Ive been in for about exactly 3 hours now and have yet to be pulled back or put in a room to at least make the symptoms subside a little. They literally have people in pain crying to be seen and the enthusiasm on these faces is ridiculous! What they want is people to wait 3 hours and leave that way it leaves a few people in the chairs and thats when they want to start pulling patients back. This hopsital used to be very different now its just as bad as all the other ER's in ABQ.

Lesley Worrell

If I could give Lovelace less than 1 star I would. The "ER Wiat time" ads look good but they are a straight up lie. The wait time is to check in and be triaged. But then you get to sit and wait in the filthy waiting rooms which are far from HIPPA compliant as everyone can hear your business. The clerk's are behind glass with a speaker to talk to you but you have to basically yell so they can hear you. Lovelace is disorganized, filthy, difficult to deal with and the majority of the staff seems only half interested in helping patients. Having gone through a major illness with my mother here I can tell you this is a long time on going systemic problem. This facility needs a major overhaul urgently. I have finally convinced my mom to switch insurance so we don't have to deal with Lovelace anymore.

Candace Lopez

I am currently 32 weeks pregnant and have been getting prenatal care from K. Hewlett on the 3rd floor (she is wonderful). The maternity staff seem to be nice for the most part, it's the rest of the hospital that concerns me. I had to a 3 hour glucose test and decided to do it at this hospital because it is convenient for me. The first day I was advised to fast for 12 hours before doing the test and that is what I did but when I went the next day to get it done, the doctor had not put in the order for the blood work so I had to wait 24 hours for it to be put in. The next day I went in and had to stay in the ER while waiting for my test. The ER soon became crowded. One elderly man came in complaining of a heart attack and almost fell on the floor! The man could barely talk or breath but the admitting nurse was only concerned about his name and insurance card! The mans wife came in shortly after and was really upset because her husband was having a heart attack and they still made him sit in the ER waiting to be seen! After that, a lady came in with a really bad wound to her wrist and all they did was give her a name band and have her sit in the ER with no bandage or anything to clean up her blood that was clearly soaking up the rag she had brought with her. Next, my husband and son went to the lobby and my son accidentally spilled his coke on the floor. My husband began to clean it up with napkins and a really rude elderly nurse told him to "back off and leave it alone, you are just making it worse" and my husband told her he was just trying to cover it up since she didn't seem to care to put wet floor signs or anything like that. The nurse decided to go to a different person waiting in the lobby and start talking about us causing a problem! If they were so concerned about the coke being cleaned properly, why were they not concerned about the blood spatter all over the entrance of the ER ? I was so mad but we just walked out. After reading all of the reviews I am considering going to Presbyterian for the remainder of my labor and my delivery. This place is awful.

Sara Montoya

Horrible bedside manner. Horrible customer service. The desk staff are rude. The nurse staff is rude. I hate this hospital. If you want to have good quality care with human beings who take pride in their work DO NOT GO HERE. I had my daughter there three years ago and it was an absolutely horrible experience from start to finish.

Desiree Garcia

Didnt help me with pregnancy. Ended up losing baby.

Arlene Trujillo

Worse place to have baby no woder their rated a two should rate a one or even a zero

LOve 9

I definitely had a miscarriage. Was up all night with severe contractions that lasted anywhere from 10-15 minutes for about 3-4 hours. I waited for hours for the doctor and nurses to give me about 10 seconds of each of their time and not really listen to me speak. Now I’m looking up what I experienced and how there’s no way they would have been able to detect the pregnancy with a urine test this early and they should’ve done a blood test to test for hCG. Especially if I went through all of the trouble of going to the ER and was in excruciating pain- I’m not a hypochondriac in any way. I dislike going to the doctor or hospital, for obvious reasons because this is usually how I’m treated, like I’m just an inconvenience. This miscarriage has been a traumatic experience for me, it definitely was not a period, I’ve had heavy periods and I’ve had one child before and I haven’t felt contractions like that or contractions at all since I had my child. Not to mention all of my early pregnancy symptoms. I never ever in my life even with my son got bloated to the point I looked like I was showing or bloated even a little bit that’s never even happened to me when I was sick I’ve never experienced bloating before even on my period and wasn’t ON MY PERIOD or even close to getting it when the bloating began, my breasts hurt the entire month and they never hurt when I don’t have my period (why would they?), constipation for over a week (VERY rarely happens to me maybe every other year or two and only for a day or two at a time and I eat plenty of fruit and veggies), headaches (I never ever have headaches), nausea (I know the difference between having a flu and this nausea it was again nothing I’d ever experienced), etc. I had nearly all of the symptoms of being pregnant. Even more than with my first pregnancy, and the similar symptoms I had to that first pregnancy were symptoms I haven’t felt for over 10 years now. I had tissue coming out when I started bleeding heavily. No one listened to me enough or asked me enough questions, I was rushed to leave. I haven’t found one article that said you can detect pregnancy less than 2 weeks after sex through a urine test. No one even asked me when I had sex!!! I know the exact date! Very, very disappointed in my experience from a “Women’s Hospital.” I should have just left when I asked the front desk woman if I could because my time was wasted, I didn’t get any proper answers, I was treated like a waste of time and I later officially miscarried at home. Like I said- I know the difference between a heavy period and miscarriage, and I know my body was pregnant.

Rocio Torres

We chose this hospital for our baby's birth after searching for a few other options around the city. We dont regret our decision. We had excelent service from the begining. The whole staff, the infrastructure, the rooms, everything makes you feel more comfortable, considering you are hospitalized and going through many difficult health situations.

Jay Smilinghorse

I have no clue 1st time here. Went so wrong, was misdiagnosed by the doctor on duty. The doctor didn't even take the time to actually do a check of what I went in for! Then I was discharged about 10 minutes after! Soooooooo

freddie maestas

Under construction and wait time is 4-6 hrs to get a room or seen and 2 hrs to get triage

Fernando padilla

NEGATIVE⭐⭐⭐⭐⭐⭐....who says you can't give negative STARS??? I just did and it's well deserved!!! the 6th star is to cancel out the one you have to put in order to post a message!! This hospital is trash and all the staff!!!

Scott C

Delivered our first child at Lovelace this week, and the level of attentiveness, professionalism, and knowledge from every member of the staff was beyond our expectations. Everyone at Lovelace in the Labor and Delivery, and Family Birthing Center went out of their way to ensure we were comfortable and taken care of during our stay. Devan, Yvette, Dr. Contreras, and McKenna, were absolutely amazing; we couldn't have done it without them. Highly recommend Lovelace Womens.

Sarah Moore

I would give fewer stars if possible, but I can't. After birth the hospital would not provide lactation consultant services when asked multiple times, even though they had a consultant available. Nurses could not code correctly for pregnancy-related services, and because of this, my insurance couldn't cover expenses that are normally covered. After eight months dealing with debt collectors, it's still not fully resolved. We have only been able to make progress recently by having our lawyer get involved, as the company was unhelpful/uncaring in resolving this issue. This event has led to TONS of added stress for a first-time mother, which obviously killed my milk supply, and I now have no option to breast feed my child. These events led to my child's placement in the zeroth percentile for weight. Definitely not having my next child at Lovelace hospital!

lesledonn

I delivered my daughter at Lovelace Women's Hospital. It was a great experience. From the time I got there they respected my wishes and birth plan. They were sensitive to my concerns. Following delivery, all of the providers were very attentive and helpful. They supported all of our parenting decisions. I recommend delivering at Lovelace.

Vanilla Guerrilla 505

This place is amazing me and my girlfriend are having twins in April and they have been wonderful

Kayla Navarro

ER nurse sent us home without getting any blood tests or anything done, even though we requested. Went to a different (much better ER) and turns out it was pneumonia. Not only did they make us feel like we were wasting their time, they were completely unreceptive to our concerns. Seriously a terrible experience and terrible staff too

Kristina Lopez

I love love love this hospital. They definitely took care of myself & all my children I delivered there. Not only that, when I had my gallbladder & hernia removed they also took care of me and always made sure I wasn't in pain, made sure I had all my prescription/medications. Always answered any questions... called me after I was already discharged the following day to see how I'm doing and if I needed anything to contact them. I highly recommend this hospital for pregnant women, or to anyone that needs immediate help, emergency care, health treatment whatever it is Lovelace woman's hospital will help you and direct you to where you need to be. KRISTINA LOPEZ

Beverly Johnson

My first experience with this hospital was when I had my first child, a little over 3 years ago. It was amazing. The staff was so wonderful. There was a nurse in to check on me every 30-45 minutes to make sure I was comfortable, and they were all very kind. Once my son was born, they took great care of both he and myself. I was so scared going through labor for the first time, and my mind was immediately put at ease. Now I'm 32 weeks with my second child, and yesterday at about 4am I went in with what I thought was preterm labor pain. They immediately took me to a room and hooked up all the monitors to make sure baby was okay. It turns out I had kidney stones for the first time. I was so sick and in pain, and at that point dehydrated, and they took great care of me. They tried hard to make me as comfortable as possible, they did a great job getting an iv in even though my veins were collapsing, they offered several different pain med options after confirming it was stones, and ran all possible tests to be certain nothing else was going on. I love this hospital and its staff and I look forward to my daughter being born there soon.

Amanda Andrade

I’ve taken my kids to the ER several times now. And the staff has been nothing but wonderful. I’m so grateful for them. My son was involved in an incident this weekend. I rushed him in and as always they were so amazing. Thank you for all you do!

Barbara Collins

This hospital and it's staff have been so attentive and caring toward my Mom and our family during my Mom's stay. They have taken excellent care of her but have cared for all of us as well, I cannot say enough good things about the people who work here, they are amazing!

Antonio Salazar

I went once to loveless woman's hospital a now i wont go anywhere else. Five stare hospital

Elizabeth Alvarado

Awful experience:( they took so long, and the staff not very helpful I’m very disappointed, never going back there again.

Kate Lungul

Based on other's labor and delivery reviews I must say I was pretty nervous delivering here. But it was an awesome experience. When it was action time Dr. Moya and staff were so attentive and organized. Everything was done with military precision. The after care was so wonderful too. My nurses Jennifer, Yvette, Lynn were amazing! (Forgive me if I'm forgetting someone!). So caring and lovely. Thank you everyone for taking care of us!

Thaddeaus Owen

I brought my mother in for surgery last month, I have been waiting too long to write this. The volunteer that met us in the front , Deanne?, was awesome!!!!! A truly lovely lady. Once seated there was a indigent fellow who staggered into the area. Security arrived in seconds, (probably just walking through, but he knew who he was looking for) the man was really drunk, the guard, Jessie? was the most professional I have ever seen. Calm and nice but firm, even after the drunk said some very bad racial slurs he just kept his cool and led him out the door. My mom's nurses were also awesome and very kind to her, I did not see any names on them. But all were very good and very compassionate. They answered my questions without acting as if I was a bother. They relaxed her and made her feel comfortable.

Rheanna Guinn

They gave me an ice pack and sent me home after a car accident for my knee. They said it wasnt broken and I'm fine. I cant work on my knee and I cant get proper healthcare, after I told them I tore something in my knee. Idiots. If I tore something why would I need an xray for my bones. Typical healthcare. They dont even care about people anymore. Dont go here. Patient beware.

Amy Potts

I was scared out of my mind going in for a fairly major surgery. Every person I encountered was kind and compassionate in helping me through the experience. Each person did their job with professionalism and to their utmost ability....and I am so thankful. I wouldn't hesitate to go to Lovelace Women's Hospital again for medical services.

Shana Croker

Sitting in the ER for 3 hours with a 9 year old with a gaping wound on her leg. I will never come back here again. Completely ridiculous.

William Martinez

Been here four hour with my diabetes wife, with severe pain , test were given once we arrived. After all test were completed, placed in a waiting room four hours later no que what going on. Maybe they are hoping she will die prior to see her

cherri chanel

Delivery of my first son was great they made me feel comfortable and safe with the delivery and my 3 day stay couldnt of been better very helpful and informative.

Pam Stanley

I was there today for a quick procedure and was very happy with the whole experience from checkg-in to release. The surgical team on the 2nd floor were so friendly, yet very professional. They anticipate the patient's needs (warmed blankets and socks) and constantly checked in to see if I needed anything. The procedure went very smoothly and I was given a full report to take with me. The facility itself is very attractive inside and felt upscale and calming. I had to drive from Santa Fe to this location, but would gladly do so again, if needed.

Levi Hammock

Been here a few times and most have been okay but today these so called doctors want to sit here and bet on how high a patients blood sugar is and making fun of peoples complaints and problems even though we've been here for 3 hours with no results, no response in what is causing my wife's pain or anything else. Love that people want to come and collect a paycheck without doing their job

elizabeth smith

Well I had high hopes for this hospital. All those hopes were dashed when I got to my appointment. I had Mr. Shelbern as a doctor. He was completely dismissive of anything I had to say. He went on to form an idea in his head of what was wrong with me. It was wrong. I have NEVER been made to feel as low and disrespected as I did leaving my appointment yesterday. He talked down to me for about 20mins. Told me I had strained abs and to not do anything for six weeks...he also went as far as saying "well I guess if you keep looking you'll eventually find someone who will operate on you". I feel like he was just trying to playing mind games after a statement like that. What was he trying to get at with that statement? What would make someone who is supposed to be helping and caring for your health say that unkind and hurt thing???? I think he needs a write up and made to take bedside manner classes....or better yet not to practice anymore medicine!

adrian trujillo

Best hospital by far and I've been to many this is definitely the place to go if you need help fast

PM G

The ER is fabulous! Staff is efficient, skilled, and caring. The hospital, which I have spent 4 days at, and have 3 to go, has mostly great nursing staff (although I had one daytime dud) and med tech staff. They are grossly understaffed, and have some poor management systems in place. Had I known when I went to the ER that I had even a remote chance of being admitted, I would never have gone in. I was admitted for the treatment of a kidney & bladder infection, sepsis, and dangerously low potassium levels. My second night, it took the nurses station 2.5 hours to respond to my call to change my IV solutions and treat me for severe dizziness and nausea. Good thing I wasn’t dying! My wife brought a cooler of water, ginger ale and protein drinks so that I would not need to wait for replenishment. Pretty sad. My granddaughter was born here 3 years ago, and the quality of care for our daughter was just as poor then.

Jerri Prime Lee

If I could give no stars I would. Diana Kaufman, a practitioner, continuously interrupted me during a cardiology appointment. She was short and very rude, especially with my 9 year old daughter being present. As having cardio issues was scary enough, having someone call you names and not listening to concerns is a red flag! I would steer clear of these office, which is sad because the rest of the staff and cardiologist are great. Even when I was expressing myself to the receptionist because I walked out of my appointment after being with this lady for about 4 minutes, Diana follows me to the receptionist desk and continues to "mouth off" more. Her actions are unacceptable and she is a new hire. Í hope she isn't hired for much longer or someone will end up dying due to her lack of education and care that any normal staff in the medical field would otherwise give.

Lil Mic

Need to build a parking garage!! 20 minutes late because there is NO PARKING.. Horrible!