Reviews of West Morris Pediatrics (Doctor)

A. Maritza Gonzalez

Anytime I would arrive with one or all of my children, I would spend a considerable amount of time in the waiting room. Whether I was there for a well child visit, shots or simply because one of my FOUR kids wasn't feeling well, I was always waiting. This is not ideal, especially when you have a nursing infant on a schedule. Dr. Thomas, I have nothing but great things to say about. She was always smiling, considerate and professional and I wish that she either had her own practice, or practiced elsewhere. With that said, I found Dr. Patashnay's bedside manner, deplorable. On more than one occasion she was extremely rude. I thought maybe it's me but after my husband took my son for a visit, he saw for himself what I was talking about and actually got into an argument with her because she became irate that our 2 year old son was still drinking from a bottle. My husband is pretty laid back so for him to come home upset I knew it was bad. He said she got within inches of his face. It is one thing to give your medical opinion, it is another to try and force your personal opinions on a parent based on how you handled your own children. Not all children are text book and some children need different attention or tools to help them cope with whatever it is they have going on. My son suffered an umbilical hernia, a broken collar bone at birth and was diagnosed at 3 months with a protein allergy. He spent his first three months suffering from colic. He had some speech delay, but she wanted to jump down our throats because he was still drinking from a bottle. One time, I was 30 minutes late for an appointment because there was a big accident and I was stuck in traffic. When I arrived they were not able to see me which I understood but they still charged me because God forbid they understand that life happens, yet anytime I was made to wait 30 minutes for my appointment, the co-pay was never waved.... OBVIOUSLY their time is more important than mine. Overall, I do not care for West Morris Pediatrics at all and I make no secret of it, I do not recommend them, not even to people I don't like. I have met at least 10 other parents in the last 5 years who have also had issues and have all left as well. It's shocking to me that they are still in business. I don't know why I stayed as long as I did (I think because I really liked Dr. Thomas) but leaving was the best thing I could do. I and my healthy, happy children love their pediatrician!

Matt Sciacca

We have been with this practice for over 4 years now and feel very comfortable and confident in all who work there. Our primary Dr is Dr Strand but feel comfortable with any Dr or Nurse that is available when we have to get it. Great operation.

Steve Norman

I wasn't greeted kindly as a new patient and did not feel welcome being there. I called ahead to let them know I may be a few minutes late before my first appointment with my newborn daughter. That's where the nasty attitude began. It was my first day out with my baby, it was pouring rain, and we hit a ton of traffic getting there. I apologized several times for being late but the entire staff (check in, nurse, and check out desk) felt they needed to express that we need to be on time in the future (and not in a nice way). The doctor that we saw also rushed through my daughter's physical exam. For all of these reasons, I have cancelled my future appointments and will not be coming back. I understand the frustration when a client is running a few minutes behind but I don't feel that it was necessary for me and my wife to be treated this way. The disappointing part of all of this is that my wife was a patient for 15+ years and we trusted that we would have the same experience and relationship for my daughter.

Bryan Chovanec

They are always available to see my children for sick visits even if it is last minute. The staff is fantastic and accommodating. I would recommend them to anyone and everyone.

Antoinette M Palmer

I only like 2 Doctors their. Dr.Patashny and Dr. Strand. I didnt care for the other Drs. I did like the nurse practitioner. She was great.

Rebecca M

This is the worst doctors office. I have seen all three drs and they are all equally terrible. We went here for 1 year after our dr retired, and I have three children. One time, They kept us waiting for 2 hours and finally took us to see them and at that point, the kids were so wound up, from waiting in a tiny office, they judged my sons behavior on this one meeting, which has impacted his entire education. And it’s been 2 years since we have been here. I regret ever taking my child here. They didn’t get to know my kid and just screamed in his face, it was very belittling to him. When we left the practice the office. They overcharged us $60 and then refused to see our sick child because of an outstanding balance not covered by my health insurance plan. We also had a hard time getting our health records from the dr office, after we decided to go to another place. This place does not believe in helping and providing quality care. This is the kind of place that just wants money and might as well be working with fast food, they don’t care about the health and well being of any child.

JEN PATRICK

All of my children have gone to West Morris Pediatrics. They are all healthy adults now. We have been with this practice for almost 26years! Thank you all

kelly fennell

I called today for an appointment for a flu shot for my son. We would have been a new patient for this practice as my sons Doctor (Dr. Greenhill) is closing his practice located next door. I was greeted on the phone by one of the rudest customer service representatives I have ever had the misfortune of coming in contact with. I hung up the phone and called my Insurance company for a Referral to another local Pediatrician. We will now be seeing Dr. Cassella and Dr. Reilly in Cranberry Lake. I will never call this practice again nor consider taking my child there. Stay away.

Susan Gust

The staff is wonderful. Making appointments, getting referrals and seeing the doctors has always been a great experience. Irene has always gone out of her way to get me the referrals I need, without delay. Thank you so much to all.