It was disappointing to say the least, about my experience with Dr. Robin Levin's office. I went in to get a cyst removed that was infected. Her PA conducted the procedure, supposedly removed the cyst, sutured the wound closed, not allowing for the area to drain. My husband, who was present with me, asked if they would give me an antibiotic and the PA said "No, she does not need one." With the sutures in tact, the infection was trapped inside, and days later my ear and right side of my face swelled up. It was on a Sunday morning when I phoned into Dr. Levin's office (knowing the office was closed but expecting a call back). There was a message on the answering machine, with no emergency contact phone number. I left a detailed message on my case, requesting someone call me back and instruct me on what I should do. By Sunday afternoon, I could not withstand the pressure on my face, my ear turned blue-black and I was forced to go to the emergency room, where the doctor informed me, they should have never closed the wound and should have prescribed antibiotics. The next day, Monday, I called Dr. Levin's office and told the woman who answered the phone, what happened to me, and requested Dr. Levin phone back. The woman said she'd inform the doctor and I would receive a call back. That same woman phoned back a few minutes later and stated Dr. Levin was told about what happened, and all she said was that her PA did nothing wrong. ??? I never received a call back from Dr. Levin to see if I was alright. At this point I was beyond frustrated and had my husband cancel my follow-up appointment. He informed the office I would not be coming back. Their response, "THAT'S FINE, GOODBYE!" If you want body sculpting or some other cosmetic procedure, I guess they are good for that, but as for being a dermatologist who cares for the well-being of her patients, this is probably not the office to go to.