Here we offer you all the reviews of people who purchased the services and products of New Jersey Eye Center (Doctor) around New Jersey area.
As of day the firm has a score of 4.6 stars out of 5 and this rating has been calculated on 64 reviews.
As you can see the average of ratings that it reaches is nearly the best one, and it is based on a high number of reviews, so we may think that the score is very credible. If people have bothered to evaluate when they are satisfied with the business, it works.
As you know, we do not usually stop to set evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Doctor is included in the category of Eye care center.
Took both my kids here today for the first time and loved it here! Reena really helped explain my vision insurance benefits to me and Dr. James was great as well & was thorough with the kids' exams. Will be returning next year!
I've been a patient of Dr Dello Russo's for over 40 years and 10 years ago had lasik surgery with great results. Last week had my annual exam and did not have to wait long, treated by a courteous and professional staff. Feels good to go a Doctor's office that I can trust for myself and my whole family.
I love this place, thanks so much for all your efforts Dr. James.
I first visited this office back in 2016 and loved the service. I travel all the way from Brooklyn for eye doctor appointments. I finally got to wear contact lenses thanks to New Jersey Eye Center.
Great eye doctor
The lasik surgery was quick and didnt feel a thing. I did feel rushed into it but kendrick was very helpful. He always answered my calls when ever i had any questions. I did this for a job and he told me he will help me with the paperwork if needed. Very nice people and the front desk ladies were helpful also.
Very pleased with my eye exam. Dr Bauza listened and understood my issues. Ana the technician was also very informative. The staff was very friendly and attentive. Highly recommend this place.
Honestly, if you're looking to have lasik eye surgery I recommend Dr. Dello Russo! Everyone was incredibly friendly and not to mention I have perfect 20/20 vision! Big thanks to Dr. Mike who was in charge of my case :)
The service here was amazing and the people here were thorough and courteous. I would recommend this place to everyone not only for the excellent diagnosis but also the amazing staff.
I have been coming to this place since I was little and I have no regrets. The results are accurate and the staff are some of the kindest people ever! I will be back and I really hope everyone who needs a check up goes here!
Amazing surgeons, caring staff cataract surgery, no discomfort, good bye to my cataracts forever, highly recommend Dr, Bauza speaks excellent Spanish and English, Next day able to drive and go to work wothout problems
Thank you for the doctors and staff
My friends mom needed cataract surgery and we found this place since we live in Bergen County. my friend contacted eye center to make an appointment and we came there on Feb 24 for check up. Our surgery was scheduled on March 10th. Doctor said that everything went smoothly and as planned. We are very thankful to Dr. James and Dr. Michael Su. They were very kind and patiently explained every step that they are going to take.
The office is superb! I was seen by Dr. Dello Russo. The front desk is very polite and professional. Allison was very helpful in helping me with any insurance questions and actually went out of her way to let me know I have additional vision coverage through my medical! With this I was able to be seen by the technicians and able to get great deals with the optical department! Definitely going to continue coming here every year the staff and building itself is well kept and the entire visit was exquisite !
Excellent service: had cataract surgery 2 years ago - doctors were amazing. Staff is very friendly & courteous. Best euecare in Bergen County, Dana in cataract t department sHE iS THE BdST. I reco.mend them highly
My previous review is not posted. I went to NJEC and first asked how much it will cost me. The receptionist said nothing only then I got appointment for next day. After a few weeks I was billed for $71,36. I went there, they did not accept there mistake and insist me to pay. I went again and met doctor he told lady ( may be accountant) and she agreed to give me 30% discount of 71.36 (discount $21.36) so remaining I paid $ 50. 00 The next day & day after they called for payment and sent me email also. Last week I got reminder in mail. My I was checked and they found no eye pressure. After agreeing to give discount, asking payment is like cheating. They can lie again and again to grab money, It looks money is more important than service or character. How anyone expect customer to revisit with services like that?
I recommend The New Jersey Eye Center in Bergenfield New Jersey Drs James Dello Russo and Dr. Frank Parisi are excellent Doctors. Thank you for taking care of my eyes and for being so thorough.
I had my eyes examined by Dr. James DelloRusso last month and had an overall pleasant experience. From Natalie being helpful in verifying my vision coverage at check in, to the technicians answering all my questions, all the down to the great bedside manners presented by Dr. DelloRusso. I would def. recommend this place to all. Even my optical experience was pleasant as I walked out with a brand new pair of glasses.
Dr Bauza is awesome, he takes the time to explain in detail what is going on with my eyes and all the different options I have in terms of treatment. Think you Dr. Bsuza
My mother just had a cataract surgery. We can be more happy . Specially me I can thank enough to all the Dr. De lorusso team. I highly recommend it. God bless You.
Got my Lasik procedure with Jeff Dellorusso and I am extremely happy with the full service from the moment I got there everything exceeded my expectation. Four of my friends got it dine here also and they are so ooo happy. It was quick and no pain. My vision is better than 20:20.
Very pleasant, service was fantastic, Doctor caring and was very pleasant. Will recommend to everyone
Wonderful staff and doctors. Have been seeing Dr. Parisi for several years and he's always caring and thorough.
My visit today was the last time I will have come here. I will not bother with waiting times that regularly exceed an hour long just for a simple vision check. Today I was at this location for over two hours. I had an appointment made for today, done online. I did not see a doctor until over an hour and a half after my appointment. The administrative staff did not communicate problems well, and it was unclear whether the appointments were respected. I would have given a higher two-star rating if only so as to not put down a one-star "hated it" rating. What changed my mind was being sent an email from this office when I distinctly checked the box indicating I didn't want to be on any list.
I have been a patient for many years and am always satisfied with the quality of care and warmth of staff. Today I was greeted with the smiling faces of Mairenis and Nicole. What a nice way to start your visit!
The staff is delightful and extremely knowledgeable. From the reception desk to checkout. Everyone is top notch and the building is modern and well kept.
I have to admit that this facility provides exceptional customer service. No matter the problem or issue, this staff will make sure no one leaves i satisfied. I would definitely be back and have referred plenty of family and friends to them. Thank you very much NJ Eye Center!!!
Briana was very kind and attentive! Looking forward to my next check up already! :)
Dr Bauza was very professional as well as the staff He did a very complete eye exam and explain everything in details of my issues and solutions Great overall experience Will recommend them to all my family and friends
The service here was great! The eye exams were accurate and the doctors were nice and attentive. All the staff had smiles on their faces and were super nice, specifically Reena at the front desk. I will for sure recommend this place to everyone who needs an eye exam
No son muy professionales yo me hice cataract y no tengo nisiquiera un año que me hice siruguia y me detectaron retina detachment , ya mi vision no es igual nisiquiera cuando tenia lentes behia tan poco mi vision esta muy baja y ahora heyos se limpian Las manos y dicen que heso le pasa a cualkiera que inrreponsables ?
This doctor office was referred to me by my boyfriend. The service is FANTASTIC! I travel from Brooklyn to Jersey for almost two years. I wouldn’t go anywhere else. As long as they take my insurance, I’ll keep coming!
I had a great experience here, I saw Dr. Parisi and he was amazing. He took his time with the exam I didn't feel rushed or anything even though there was a full waiting room of patients to be seen after me. he answered all my questions and was was very informative. The young lady in the front desk, natalie, was also very polite when things got a little crazy with all the patients in the waiting room she kept everything calm and would let us know when it was almost out turn to be seen.
I have come here three time and I love this place, the attention & service is excellent, i recommend this place to everyone who need tonsee an eye doctor.
Been going here forever and it's always a pleasant experience. Exceptional service and patient care! Reena at the front desk is very helpful.
My mom has narrow angle glaucoma and she had sudden eye pressure spike on October 29th. We needed glaucoma specialist to do iridotomy laser. Thankfully we reached eye center on time and glaucoma specialist Dr. Parisi did iridotomy laser. We are so thankful to New Jersey Eye Center and Dr. Parisi for arranging everything on time and doing great job. We definitely recommend this place.
Best cataract surgeon in New Jersey
My grandfather had a great time with good service getting cataract surgery!
DOCTOR IS VERY NICE, Vengo desde perth amboy por el buen servicio que se da aquí. Desde el front desk y los técnicas, Darinka y Laura!
I enjoy coming to NJE center as everyone is friendly and professional. My primary doctor Dr. James Delloruso is excellent. He always explains everything and thoroughly answers all my questions. I recommend this practise to all.
My husband had eye surgery this week, he is so happy to went there. Very excellent customer service and great place to go. 100 % I recommend this place. Great job Dello Russo team . Thank you.
Place is amazing! Staff are great! Briana at the front desk helped me out. She is a doll and was very helpful. I highly recommend this place!
Disappointed. Although there are decent people working in this eye center, overall, I did not have a positive experience, and the reasons are as follows: 1. Before the surgery my eye numbers were 2 and 2, and after the surgery one of them is still 0.75 and has become irritated and is still red and dry after 6 months. When I first asked the dr. what my exact numbers are he said: "why do you care about the number?!" which is the answer I expect from a random person on the street, not an eye surgeon. 2. They set the wrong expectation for the patient. They told me that 24 hrs after the surgery you will be in a shape that you can easily do things like driving, etc.; but after 24 hours I was very far from that stage and I got there only after 4 days. 3. I had a follow-up appointment on Dec. 26 and they said we are open till 6pm, but when I got there at 5:15 they were closed and when I called them they were like: oh sorry! we should have mentioned that the building is closing earlier today.
I am very unsatisfied with this place not even an establishment. I am utterly disgusted with the billing manager Tracey. I call day after day and she never returns my calls, I come in person and she always somehow leaves early. WHAT KIND OF BILLING MANAGER ARE YOU?! But luckily this time when I came in the wonderful helpful girls at the front desk were there to kindly discuss the problem with my bill and explain opthomology terminology. I don't understand how this place runs when nobody is around to help! I would have given this place 1 star but the girls at the front desk made my unpleasant visit an "okay" visit. If i ever come back its to say hello to the ladies not to be seen again and end up with ANOTHER bill to be unexplained
Dr. Parisi is great! Thank you for the follow up appt today.
A great place with great doctors and staff. Very comforting and cooperative. Always leave happy after each visit!
This office is great! Allison had squeezed me in for an emergency appointment with Dr. Parisi. She was very accommodating with my schedule and Dr. Parisi was able to see me. He was very thorough with the visit and had given me drop samples to help my redness go away. The entire staff from the front desk to the technicians are all very courteous, respectful and knowledge. Definitely will be coming in again.
I travel to the NJ Eye Center from Westchester. I could go anywhere in Westchester for less trouble but I make this trip yearly because of the excellent and friendly service. It’s worth it! Franc s Phipps
My mom had a cataract surgery here. Dr. Bauza is highly skilled surgeon and very nice person! I definitely recommend this place!
I love coming to the New Jersey in Bergenfield the doctors are so friendly and so competent Dr. James Dello Russo is my doctor I recommended him to all my friends and family .
Wow!I went to the NJ Eye Center, today, for a complete eye exam. I was met with such professional and courteous staff! Dr. James Dello Russo and his crew were meticulous and thorough, as they ran a complete series of tests on me in their immaculately clean (Seemingly germ free) office space. I was so impressed by the entire experience and would like to recognize a few of Dr. Dello Russo's excellent staff: Tech - Anne, Tech Sandra and front desk clerical - Nicole. Thanks everyone for making my long overdue visit a pleasure. You guys rock! Easy (5) Star rating!
All people there are so nice good service the best place to go
Got a great pair of designer glasses. Now won't go anywhere else. Prices & service great
Have been coming to this eye center since I was a kid with my family and I'm not going anywhere else anytime soon! Dello Russo is a great doctor and takes great care of my eyes. Best team and best service around. Always greeted with a smile and prices are affordable.
So my appointment was made using a service the New Jersey Eye Center uses to list themselves on. I get there and they don't have my appointment and they are booked for the whole day. My friend has also experienced the same thing with them and it is not good customer service. If that service they are using is not working properly and patients are being impacted then do something about it. Don't just act like it's a small thing and laugh it off. Greatly disappointed with this practice and I'll be taking my business elsewhere .
Everything was great. I was very happy with my service. Staff was great and I love Dr Dello Russo. They gave me no hassle with my contacts exam. I see like an eagle. Thank you for everything!
Dr. James de la Russo really takes his time managing my vision and dedicated his time on prescribing the right prescription