This Dermatology office and his staff are the most unprofessional people I have met in my life. The staff is very rude and they don't have a clue of what they are doing. They don't know how insurances work first of all, so you may end up with a bill even if you have insurance. Second they tell you to come without appointment and when you are there, if they feel like it; they say you can't see the doctor after you wasted your time showing up. And even If you do have appointment you have to wait like 3-4 hrs. It happened to me , I waited like 3 hrs; is like they give everyone the same time appointment. And the last , If one staff doesn't know how your insurance works in terms of what kind of referall you need according to what kind of insurance you have , even with the proper referral, they tell you that the doctor can't see you just because they don't know how your insurance works; without even caring about the medical problem you may have . I have 30 years working in medical offices . I am a insurance specialist and certified medical biller and never seen a staff
So unprofessional, lacking so much interpersonal skills and not well trained how each and every different medical insurance works. They lost me , my daughter, my mother and any future patients as I will not recommend anybody. I would not want anybody to go through the same experience I went through. Every patient deserves to be treated professionally and kind. As is already enough your going to see a doctor , because obviously you don't feel good .