Excellent skill and kindness.
I am not sure why the few people who are saying this is a terrible facility are coming from, but I have 17 years in healthcare and I can say this is one of the cleanest, best run, appointment on time offices I have had the joy to be in.
Sure, I hurt my foot and I was in pain, but the doctor who saw me was kind and caring, the front office staff helpful. The office person brought out a pillow and chair for my obviously swollen foot, and helped me get in and out of the doors.
My appointment was for 11am, I got there at 10:45, filled out paperwork and was back in an exam room about 1130. Pretty good for a very busy practice. The RN was in the room getting everything ready for the doctor right away. The doctor came right in, was polite, gentle and very careful while examining my foot. He prescribed me an appropriate amount of pain meds, and I was on my way with a follow up appointment in less than an hour. Out the door by 1230 pm.
This is a VERY busy place, you need to come a little early, just like they ask you to, and/or fill out your online profile or you will be delayed. It is like any healthcare organization, there is a process.
If you don't want to go through the process of checking in, showing you medical insurance or payment method, filling out forms and stuff, then ... good luck on getting healthcare anywhere.
If you see yourself as the only most important person in the world, and you want your care NOW NOW NOW... probably not the place for you.