I've always suffered from ear, nose & throat issues, and I finally had the insurance to cover appointments to start making changes for the better. I went to ENT Consultants for my initial appointment to start the process, and saw Dr. Jessica Hanson-Moran. During the appointment, she told me my nose was so blocked that she would need a scope to look up my nostrils. I figured it made sense, since that was the whole reason I was there in the first place. So, she stuck a lighted scope about an inch up both of my nostrils for a couple seconds each, prescribed me some nasal spray for my allergies, and told me to make a follow up appointment in a month to see how the spray was helping. A week or two later, I received my bill from the appointment - It was over $500 AFTER my insurance. Turns out, that little scope is treated as an "operational procedure" which the Dr. had FAILED to mention to me during the appointment. Obviously, if I had been told this important bit of information BEFORE, I would've declined the service. I paid the bill over time, but it took me awhile to financially recover. During this time I was still receiving prescriptions for the nasal spay -and it was my saving grace until I could be seen again - then my prescription ran out. They refuse to fill it until I come in to be seen again. This practice is exactly what's crooked in health care, and looking out for patients' best interest - ALL THEY WANT IS THEIR MONEY. BEWARE.