Reviews of Mercy Clinic OB/GYN - S. Fremont Suite 270 (Doctor)

Chelsey Scott

Faith Jones is AMAZING! So friendly & caring. I would recommend her to anyone seeking women's health care!

Krista Ford

Sat in waiting room for over an hour, then sat naked in a gown after papsmere for over an hour didn't leave office for almost 4 hours.

Cassarra Pennington

Dr. Gibbons is the best! And the front desk were all so friendly and nice. I would recommend this facility.

Katina Grossman

The worst care I have ever recieved. The front desk people were so rude. The nurse practitioner I saw was also very rude and not informative at all. I have never had so many problems with a place in my life. Don’t go here

Shannon Glass

This office wanted me to wait 5 weeks to find if my IUD was in place, expelled, or floating in my abdomen. Hateful women. Dull and negative atmosphere. I will not be back nor do I recommend anyone bringing new life into the word to have to deal with such negativity..... I'm relatively new to the area, so when I had a miscarriage in June (while I'm supposed to have an IUD in place) I called this office bc the Dr was taking new patients. Being very concerned about the IUD possibly not being in place I explained to them why I needed to be seen quickly. The "soonest" date they had was 3 weeks out. Last week (July 19th) I arrive early for my appointment to a walk-in clinic style waiting room. Very dull. Negative atmosphere. A tiny tv for children's entertainment, no toys. The receptionist is hateful at best. Hardly speaks two words to me. 30 min after my appointment time I'm finally called back to be greeted by a somewhat friendly nurse. I saw the Drs nurse practitioner who wasn't friendly. She didn't say a word to my kids, one of whome is 5 and was trying to be chatty. She examined me and did not find the strings to my IUD and informed me I needed an ultrasound to be done asap. She leaves with nothing said, doesn't offer to answer questions, I go to the front desk to the hateful young women again. Who informed me I can have an ultrasound done on Monday at 9:45. Today (July 24) I go to my appointment only to find out it's for next Monday (July 31). And I can not have my children present for the ultrasound. Luckily this receptionist is friendly and understands my stress of not knowing if the IUD is in place or not and called another office who allows children in the ultrasound room.

Cathy Maurer

Very fast friendly services

Christen Tracy

They are always moving appointments back even if you are having complications. They really don't have any Mercy for their patients or their unborn baby's.

Jessica Yoder

I have received excellent care here for the most part! I love my doctor. The nurses and receptionists are very sweet! But the lady technician who does the ultrasounds downstairs is a different story! (I forget her name) I was sent down there because the doctor was worried about an irregularity with my baby’s heartbeat. She refused to wait for my husband to get there even though he had a 40 min drive and was less than 3 min from the clinic when she started. Also, she refused to let me go to the bathroom first! And I was 39 weeks and 4 days! Then during the ultrasound she had the nerve to make the comment that my bladder looks really full!

Dina McPherson

Out of three appointments, I only saw the doctor once. All other appointments were with the nurse practitioner. She was good. They assumed I knew where to go, and told me to "get labs done and come back." I ended up getting lost in the building and had to ask other people for guidance. Then, they said they'd put in an order for an ultrasound, and it'd happen within two weeks. From the ultrasound she did with the portable one in the office, I was at 34 weeks (I didn't find out about the pregnancy until a week before when I went to my primary for what I thought were digestion issues). So, they thought it was ok for me to wait until 36 weeks for an ultrasound? No. They were not compassionate, did not provide any information that I'd need for something so new/major/impactful, and many of the people acted as if my asking questions were burdensome for them, as if they didn't have time for it. I worked at a hospital system back in Columbia, and I had never experience such disregard. I ended up canceling my last appointment and going with another doctor. They did not even call to make sure everything was ok. Also, they didn't post the bills until three months later, billed the wrong insurance and then gave me an "uninsured discount." I had insurance and called ten times to try to have them fix it and am still dealing with their carelessness.

OPeebs Peebles

I am high risk for Bicornuate Uterus, recurring IUGR, Postpartum Pre-Ecclampsia, and previous Inverted T Cesarean. I have been dropped 10 weeks before we should have a cesarean scheduled due to my doctor for the last 4 years leaving the practice. Now I have no doctor and haven't been given anything but excuses and the run around. Very disappointed.

Clarissa Barron

Awful experience. Couldn't even make an appointment, they were so rude and gave me such a run around.

Jessica Huffman

In my 20 weeks of pregnancy I only saw my Dr once, which was the first appointment. When I tried to see her after having a bad ultrasound and being referred to her, I sat in the office for 1 hour waiting and then they finally told me they didn't know much about my babies condition and weren't able to help me. I didn't see my Dr this day either. Then after delivering my baby at 22 weeks at Barnes in St Louis, I scheduled a follow up with my original OB. I waited in this office for 1 hour, half that time in a room half dressed. My 2 year old with me and being very loud. I finally just got dressed and left because it was late in the afternoon and I needed to get home before my older kids got off the bus. Called them to let them know I did not want to reschedule and I would not be paying for that visit since I was never seen by the Dr. The lady was incredibly rude to me and cancelled my appointment for that day. There is 1 receptionist who is incredibly nice but the others are very rude and the people in this office clearly need to work on their time frame and customer service. Dr Litherland was my OB there.

Michael Land

My wife has received first-rate care throughout her pregnancy and follow-ups. The staff is exceptionally caring, prompt, and efficient. It's been a great experience.