We have been taking our son to Southdale Pediatrics for about 2 years now. Our doctor, Dr. Hersey, is an excellent Pediatrician. She is kind, gentle and always takes the time to answer our questions. Being a first-time mom, she always makes me feel comfortable and is always cheerful and patient with my son. To be clear, I give Dr. Hersey 5/5 Stars. We have seen several other doctors at Southdale and have had positive experiences as well.
However, the experience I had today has left such a sour taste in my mouth that I have taken time to post this review. I took my son in today to get checked for strep throat. He wasn't showing any of the symptoms usually associated with strep other than a slight cough, but several of the children at his daycare have all tested positive for strep this week. Unfortunately, our Dr. Hersey was on vacation and they scheduled us an appointment with Dr. Magnuson. Dr. Magnuson could not have been worse. I well never ever let my child be seen by Dr. Magnuson again unless it is an emergency and I have no other option. Dr Magnuson showed zero empathy towards me or my son. She was not friendly in any way. Dr. Magnuson was flat out rude. I have never in my life seen worse bedside manner from someone in the medical field, especially from a pediatrician. After she informed me my 23-month old son needed a nebulizer, I had several questions and she showed zero patience. She seemed annoyed that my son didn't enjoy having her hold his head down and strap a mask to his face after she had already shoved a swab down his throat and poked and prodded his ears. She informed me that she "didn't have time to stand here all day," while my son was crying and upset. She proceeded to leave the room without finishing telling me how to use the nebulizer and did not ask me if I had any questions for her. Overall, todays visit was an awful experience.
I would give Dr. Magnuson 0/5 Stars. I selected 3/5 as my overall ranking because everyone at Southdale we have dealt with was been great, with the exception of Dr. Magnuson.