Reviews of Southdale ObGyn - Edina Office (Doctor)

Claire Moyle

Original review: Lackluster care and no respect for patients' time. Update: the clinic adminstrator reached out to me after posting a less-than-favorable review. I very much appreciated it. She heard out and empathized with my frustrations. Since then, I have had smooth sailing with appointment scheduling, office visits and treatment. I even underwent a minor outpatient surgery with Dr Harris and was very pleased with the entire experience.

Ashley Cote

I had an amazing experience at Southdale OB/GYN. The entire staff are always kind & efficient. Towards the end of my pregnancy I saw the nurses often & they were always the nicest & remembered me - even at my 6 week postpartum check up! My questions were always answered & everything was always thoroughly explained. My midwife Nicole was AMAZING & she helped me deliver my beautiful little girl.

Claire Moyle

Original review: Lackluster care and no respect for patients' time. Update: the clinic adminstrator reached out to me after posting a less-than-favorable review. I very much appreciated it. She heard out and empathized with my frustrations. Since then, I have had smooth sailing with appointment scheduling, office visits and treatment. I even underwent a minor outpatient surgery with Dr Harris and was very pleased with the entire experience.

Bethany Meister

“ Got my IUD. I have to tell you how much I LOVE your clinic and the people who work there! I have never had a better experience at a Drs. office in my life the last two times I’ve been! I saw Emily today and she was so awesome!! Felt like we were friends. “

Sana Khan

Collected copay when my insurance covers everything 100%. Very disorganized for new patients..very frustrated with my experience. .. They were late doing ultrasound and than cancel ob appt last minute. I took day off work just for my appts....waited in office pretty much all day to be seen by another dr...almost 22 weeks and there was no consideration for the inconvenience. .. How can one trust them with delivering a being in timely fashion?

Breanna Anderson

I have been going to this clinic for a little over 5 years now and have had nothing but positive experiences with them. The staff, nurses and doctors have all been helpful and kind and encouraging through all 3 of my pregnancies. They suggested that I see multiple doctors throughout each pregnancy so you get to know many of them and have a better chance at having a Dr. you actually know deliver your baby. I love this idea, I've been seen by every Dr at the clinic and have been to both the Burnsville and Edina locations, I can't say anything bad about anyone of them. I trust them to provide the best care for me and my baby and will continue to go to this clinic after the third child is born for regular check-ups. I would highly recommend them to anyone who asks.

Signal Mas

They encourage not to get attached to a particular provider having the concept that at the time of delivery is very likely that your doctor won’t be on duty anyway. But if you really want to see the same provider each time, they will do it. Further more they seem to be so keen to give work to Certified Nurse Practitioners (CNP) that for the first appointment (usually between 8-10 weeks of pregnancy) they default you to a CNP. I didn’t care who I saw for my first pregnancy because it was low risk, nice and boring and as long as it was kept taht way, my priority was to fit best my work schedule. Now I am pregnant with my second and had some vaginal discharge that I wanted to be checked before the 8 week first check-up. I was scheduled to see a CNP, which I didn’t frown upon. Swab was taken, lab results came positive and they called my home number even though I have asked repeatedly to change my records to show my cell phone as a primary phone number. So I missed the call they’ve initiated. I follow-ed up with a call to discuss results. I was prescribed to take some antibiotics and an over the counter antifungal. I am one of those that I’d rather endure a headache than take a med if it doesn’t totally skew my life. So naturally, being pregnant and more concerned than usual (and after googling some information about the meds), I wanted to discuss more about the risk of taking the prescribed medication vs leaving infection untreated for a while (at least pass the first trimester). I asked specifically to have a MD to call me, to have a kind of a second opinion and to get through the ton of questions and concerns about the treatment that I did not have the chance to ask at the time of appointment since the lab results were not known. I could not pass the nurse on duty. She kind of liaised my questions and waited to be called back. And she did (the nurse), though during our conversation she put me on hold three times because other emergency calls (she was the only one to take on the calls). Every time she came back she had the same story and my questions and concerns were not addressed. Then finally I have been invited to schedule another appointment if I wanted to. I changed my obgyn clinic the very same day and had an appointment with a MD and addressed my concernes.

Sana Khan

Collected copay when my insurance covers everything 100%. Very disorganized for new patients..very frustrated with my experience. .. They were late doing ultrasound and than cancel ob appt last minute. I took day off work just for my appts....waited in office pretty much all day to be seen by another dr...almost 22 weeks and there was no consideration for the inconvenience. .. How can one trust them with delivering a being in timely fashion?

Breanna Anderson

I have been going to this clinic for a little over 5 years now and have had nothing but positive experiences with them. The staff, nurses and doctors have all been helpful and kind and encouraging through all 3 of my pregnancies. They suggested that I see multiple doctors throughout each pregnancy so you get to know many of them and have a better chance at having a Dr. you actually know deliver your baby. I love this idea, I've been seen by every Dr at the clinic and have been to both the Burnsville and Edina locations, I can't say anything bad about anyone of them. I trust them to provide the best care for me and my baby and will continue to go to this clinic after the third child is born for regular check-ups. I would highly recommend them to anyone who asks.

Signal Mas

They encourage not to get attached to a particular provider having the concept that at the time of delivery is very likely that your doctor won’t be on duty anyway. But if you really want to see the same provider each time, they will do it. Further more they seem to be so keen to give work to Certified Nurse Practitioners (CNP) that for the first appointment (usually between 8-10 weeks of pregnancy) they default you to a CNP. I didn’t care who I saw for my first pregnancy because it was low risk, nice and boring and as long as it was kept taht way, my priority was to fit best my work schedule. Now I am pregnant with my second and had some vaginal discharge that I wanted to be checked before the 8 week first check-up. I was scheduled to see a CNP, which I didn’t frown upon. Swab was taken, lab results came positive and they called my home number even though I have asked repeatedly to change my records to show my cell phone as a primary phone number. So I missed the call they’ve initiated. I follow-ed up with a call to discuss results. I was prescribed to take some antibiotics and an over the counter antifungal. I am one of those that I’d rather endure a headache than take a med if it doesn’t totally skew my life. So naturally, being pregnant and more concerned than usual (and after googling some information about the meds), I wanted to discuss more about the risk of taking the prescribed medication vs leaving infection untreated for a while (at least pass the first trimester). I asked specifically to have a MD to call me, to have a kind of a second opinion and to get through the ton of questions and concerns about the treatment that I did not have the chance to ask at the time of appointment since the lab results were not known. I could not pass the nurse on duty. She kind of liaised my questions and waited to be called back. And she did (the nurse), though during our conversation she put me on hold three times because other emergency calls (she was the only one to take on the calls). Every time she came back she had the same story and my questions and concerns were not addressed. Then finally I have been invited to schedule another appointment if I wanted to. I changed my obgyn clinic the very same day and had an appointment with a MD and addressed my concernes.

LeeAnn Guglielmino

My experience has been the complete opposite of the other reviewers! I don't have anything bad to say, really. When I walked in, the staff were really friendly, chatting with me about the weather and the holidays. And the review that mentioned the outdated decor is not valid anymore, as it looks like they just went through a renovation. It looked modern and nice to me! I waited maybe 5 minutes after filing out my paperwork. The nurses were good at explaining the reason/necessity for each of the tests - which I very much appreciate because at other doctor's offices it's not always the case. When it was time for me to meet with my doctor, she was really personable - chatting about things that have changed in my life since the last I visited, and the other usual questions. She made sure all my questions were answered, and I didn't feel rushed out of the office. I hate when doctors make you feel like they are late for their next patient. When it came time for my results, one of the nurses called me. She left a message as I couldn't pick up, and just said to call back. When I spoke with her she said she prefers to talk vs sending an email or leaving a message because she didn't want the results to be misunderstood. Everything was fine, but I could see how if she had left a message I may have panicked a bit. I really appreciated that the nurse made the effort to speak with me directly. Overall I had a great experience. I will keep returning!

tammy butterick

Caring and highly qualified clinicians.

Colin Olson

This place, although the treatment staff is good, the business office and business practices leave a LOT to be desired. They say you can pay bills online but when you register for the portal, regardless of how many times you try, there is never any communication after the initial attempt despite the site saying someone would be in contact.

Bailey Stanton

Had an appointment at 3 was in there before then... the nurses were super nice and compassionate didn't feel rushed at all. All my questions were answered. They send the paperwork ahead of time so I didn't have to sit around filling out stuff ... Great experience.

Joego R

Terrible - if you consider the staff, nurses and the other people who you need to work with. Good - Experience with the doc was good But unfortunately, you need to get through the staff to get to a doctor. I left several messages for the nurses for test results, pain, other issues I faced during pregnancy and never managed to get a call back. I managed to reach a nurse once (after staying on the phone for about 30 minutes), who said "that's how they work here". I was treated like a part on an assembly line. Even when I had concern with insurance related details, it was a Herculean task to finally get to talk to someone who understands what you are saying. The usual answer if "talk to your insurance". Well, damn, the insurance people are on the phone and they need to talk to some one who can make sense!! One more unique experience: I had to ask for tests etc. After the request the typical response was "yes, we can do that and that will help confirm ...". Do I need to do that? Yes. Why didn't you suggest this? No idea! I sometimes got confused on my role with his clinic. Overall a very bad experience, and decided it was no worth going through all this trouble especially when I am pregnant. Changed clinics and am happy. Avoid this place if at all possible. If not, check with someone you know who has been here before you make a choice.

Kelsea Keep

Horrible clinic. I tried to give them the benefit of the doubt but they have messed up too many times. I called the clinic and very clearly told them I am a new patient and need a Pap smear and a new IUD. Somehow they didn’t schedule me for enough time at the appt and they had no idea why I was there! I had to reiterate to the provider why I was there. I ended up getting the IUD in ONLY because the appt after me was canceled. I was then told lab results would be available 2-3 days later in their portal. Fast forward three weeks and no results so I message them and ask for my Pap smear results only to find out THEY DIDN’T DO IT! They didn’t do a Pap smear. So of the two things I went in for (pap smear and IUD) they were prepared for neither and only did one. I will not be going back.

LeeAnn Guglielmino

My experience has been the complete opposite of the other reviewers! I don't have anything bad to say, really. When I walked in, the staff were really friendly, chatting with me about the weather and the holidays. And the review that mentioned the outdated decor is not valid anymore, as it looks like they just went through a renovation. It looked modern and nice to me! I waited maybe 5 minutes after filing out my paperwork. The nurses were good at explaining the reason/necessity for each of the tests - which I very much appreciate because at other doctor's offices it's not always the case. When it was time for me to meet with my doctor, she was really personable - chatting about things that have changed in my life since the last I visited, and the other usual questions. She made sure all my questions were answered, and I didn't feel rushed out of the office. I hate when doctors make you feel like they are late for their next patient. When it came time for my results, one of the nurses called me. She left a message as I couldn't pick up, and just said to call back. When I spoke with her she said she prefers to talk vs sending an email or leaving a message because she didn't want the results to be misunderstood. Everything was fine, but I could see how if she had left a message I may have panicked a bit. I really appreciated that the nurse made the effort to speak with me directly. Overall I had a great experience. I will keep returning!

tammy butterick

Caring and highly qualified clinicians.

Rita Bhattacherjee

Southdale OBGYN is amazing, I especially loved dealing with Dr. Jaqua and Dr. Koidahl, who had provided excellent care during my pregnancy and delivery. I would highly recommend going there.

Matt Blum

Not a good experience the second time around... They delivered our first baby and all was great but this time we're waiting 15-20 minutes just to talk to a nurse who often doesn't actually have the information we need. In addition, there isn't much continuity in who you're seeing and there's a decent chance you will not have worked with the doctor who delivers your baby. The decision to leave their practice was solidified when one of their NPs delivered some test results so poorly that she basically left us sitting there for a couple minutes thinking things were really wrong. In the end, the news was delivered that actually everything was fine but I had to actually clarify whether there was a huge problem or it was just a fluke false positive. You would think a trained NP would lead with the result and then touch on the fluke result rather than letting us think we were getting really terrible news... All in all, I'd look elsewhere.

Megha Dua

I conceived last november. Consulted a different clinic for few months and wasnt happy so moved over to southdale obgyn. During mid pregnancy I was really worried to move to a new clinic but the doctors, nurses and the staff at the clinic enabled a flawless transition. My first appointment was in burnsville with Dr Torres. Even though she didnt she speak much but I could feel her warmth and compassion towards her patients. I moved to Edina clinic which was near my home, where I got a chance to meet Dr Davenport, Dr Harris, Dr Mischke, Dr Koidahl, Dr Stark , Dr Tweedy and Dr Swigert during the course of my pregnancy. Meeting one Dr after another I couldnt stop myself feeling how amazing and truly exceptional they all were. At the end my dd was delivered by Dr Swigert and she made sure that I was given the best possible care. She is truly a rockstar!! Last but not the least the nurses and office staff was also very caring and supportive.. Thanks Southdale Obgyn team!!

Ariana Rogers

They seemed rushed and unenthused. Due to their error in measurement and judgement, they misdiagnosed my child with several scary diseases for which I had to see a specialist once a week. They didn't listen when I told them I had been leaking amniotic fluid for days (I made several calls), so when I went in for a checkup they saw my child had no fluid around her and I had to be induced that morning. She was born perfectly healthy, nothing wrong thank God. You can imagine that it was a horrible first pregnancy experience for me.

Wiil Waal

Great service! Talented professionals! I’d recommend this place to anyone

Matt Blum

Not a good experience the second time around... They delivered our first baby and all was great but this time we're waiting 15-20 minutes just to talk to a nurse who often doesn't actually have the information we need. In addition, there isn't much continuity in who you're seeing and there's a decent chance you will not have worked with the doctor who delivers your baby. The decision to leave their practice was solidified when one of their NPs delivered some test results so poorly that she basically left us sitting there for a couple minutes thinking things were really wrong. In the end, the news was delivered that actually everything was fine but I had to actually clarify whether there was a huge problem or it was just a fluke false positive. You would think a trained NP would lead with the result and then touch on the fluke result rather than letting us think we were getting really terrible news... All in all, I'd look elsewhere.

Megha Dua

I conceived last november. Consulted a different clinic for few months and wasnt happy so moved over to southdale obgyn. During mid pregnancy I was really worried to move to a new clinic but the doctors, nurses and the staff at the clinic enabled a flawless transition. My first appointment was in burnsville with Dr Torres. Even though she didnt she speak much but I could feel her warmth and compassion towards her patients. I moved to Edina clinic which was near my home, where I got a chance to meet Dr Davenport, Dr Harris, Dr Mischke, Dr Koidahl, Dr Stark , Dr Tweedy and Dr Swigert during the course of my pregnancy. Meeting one Dr after another I couldnt stop myself feeling how amazing and truly exceptional they all were. At the end my dd was delivered by Dr Swigert and she made sure that I was given the best possible care. She is truly a rockstar!! Last but not the least the nurses and office staff was also very caring and supportive.. Thanks Southdale Obgyn team!!

Ariana Rogers

They seemed rushed and unenthused. Due to their error in measurement and judgement, they misdiagnosed my child with several scary diseases for which I had to see a specialist once a week. They didn't listen when I told them I had been leaking amniotic fluid for days (I made several calls), so when I went in for a checkup they saw my child had no fluid around her and I had to be induced that morning. She was born perfectly healthy, nothing wrong thank God. You can imagine that it was a horrible first pregnancy experience for me.