I have been going to All About Children for 3 years, since my oldest was born. I am continued to be blown away by their support. They get it, and they actually care, not just burning through appointments during the day. They keep a number of open slots every day for sick kids that they could easily fill with well checks - but that's not what parents and kids need.
- I have had doctors stay late, well past closing because they waited for me to drive in (we moved out of EP, but I refuse to change offices)
- I get follow up calls from the doctors when I bring in really sick babies (6 months old, RSV - two calls the next day, and a call the day after that. 1 week old, in NICU at Children's with a virus - calls while we were there and follow up calls)
- SAME DAY APPOINTMENTS!! Every single time I have called and asked, most of the time an appointment is offered within the next 2 hours. Having kids in daycare, you cannot beat this. It often makes the difference between being out of the office an extra day (24 hour rule on pink eye, etc)
- I never have to bother with minute clinic -(LONG waits, sick people everywhere), half the time minute clinic tells me I have to go see my pediatrician anyway. And since I can get in right away at all about children, why even bother? Its faster and better.
- Fast after hours calls. I get calls back very quickly, and they never sound annoyed that I have questions! That's the last thing you need with a baby puking on you and screaming in discomfort.
- I primarily see Mary Lou, Amanda, and Dr. Kelly. Love them all!