We've got the opinions of real people who know the services of Dermatology Associates of West Michigan (Doctor) in the state of Michigan.
As of day the business receives a rating of 4.8 over 5 and that rating has been based on 477 reviews.
As you can see the average score it has is practically the best one, and it's founded on a very high number of feddbacks, so we may conclude that the assessment is very credible. If there are many people who bothered to leave their feddback when they've done well, is that it works.
You know that we don't usually stop to put evaluations when they are good and we usually do it only if we've had a problem or incidence...
This Doctor is classified in the category of Dermatologist.
Your staff was very professional and very friendly. Dr. Dapprich once again was great and answered all my questions. Thank you
Very friendly staff. Appointment was on time and Dr Jansen was wonderful. Very professional environment.
Receptionists were very prompt at registering the patients as they entered. All were friendly and pleasant. The wait to see the doctor was not long. Dr. Ashack is very knowledgeable, friendly and truly shows great concern for the patient.
My wife and I are multi-year patients. Always treated great. Excellent service, treatment and help! Well done Dr Dapprich and Team!
Megan PA was amazing. She was knowledgeable, understanding and has a fun personality. Looking forward to resolving my skin issues with her in the future!
All the workers are very friendly and helpful. I’ve been going there for several years. Liz is outstanding & always knows which treatment I need each time. She’s very personal, knowledgeable & great at her position. Nice to be with someone who has all the above and a delightful personality.
Love how quick my appointments are and how friendly the staff are at each visit.
I am super happy with everything that was done for me by your office and staff. Your office went above and beyond what other offices have done for me and I cannot say enough about how pleased I am. Thank you. I really feel loved by your staff and that is a really good feeling.
Very pleased with Dr Cahill's though check for skin cancer.
Very Professional people here.. knowledge and helpful. They supported my need for an alternative care plan that doesn’t include antibiotics!! We’ll see how well it works! Thank you ladies at Dermatology Associates of WM!
From the greeter at the door to checkout, everyone was friendly and helpful.
I'm so happy with my experience with Dermatology Associates. I love Dr. Ashack. He is very kind, calm and informative. Everyone I have had contact with there has been so friendly. Looking forward to visiting your new offices in 2020!!
Dr. Ashack are very nice and professional. He knows how to talk to young teens and gives them the simple steps to keep their skin safe and clean to prevent breakouts. Gives plenty of options for treatments. Truly cares about his patients.
Dr. Gerondale is a great doctor. He has a great personality and they stay on time.
I see Kristen M she is absolutely wonderful and takes time to talk and answer questions. She makes you feel comfortable and not rushed. I have recommended her to friends.
Knowledgeable staff that has always been respectful and sensitive to my needs.
Excellent, professional, friendly, positive care from the entire staff during both the medical procedure and follow-up appointments. Highly recommend Dermatology Associates of West Michigan.
Office staff well prepared for patients.Doctor & nurse friendly& professional
Patient care is exemplary! I saw Kristen yesterday and she was very helpful and informative in alleviating my concerns!
Got there right on time. Greeted nicely, just sat down and was called back. Only had to wait in room for Doctor a few minutes. I had a thorough exam and out all in 20 minutes.
I have been coming to DAWM for many many years. I am always treated warmly and with respect. DAWM has helped me over the years to manage my psoriasis, and has many times done much more than what is just 'ho hum' service. Big shout out to Dr. Gerondale and his team! You're the best!!!!!
My visit was an overall good experience. Wait times were short and all employees seemed well organized and professional. Procedures were made clear and all my questions were answered.
Support Staff is so friendly and efficient. Helps me to relax. Dr. Miner spends the right amount of time with me. Office is located in an easy to reach location. I really like everything about this office.
Check in was fast, coffee was good, wait was short enough.
Always excellent care in every way at Dr. Dapprich's office. Thank you for your expertise and good explanations or instructions. It's great to have RNs rather than medical assistants surrounding appointments. The follow through and knowledge gives us confidence.
Well run office. Dr Gerondale is always willing to answer all questions.
Very professional yet a relaxed atmosphere.
What I appreciated most was that they checked the cost of my medication with my insurance prior to prescribing it for me. Cost has been an issue with some meds.
The staff in the office are friendly and efficient. Kristen PA has a great wealth of knowledge and spends a lot of time listening to her patients and meeting their needs.My family and I have gone to this office for more than 25 years.
Dr. Brian Gerondale is an exceptional doctor. I highly recommend him. He discovered skin issues & went above & beyond to help us throughout our healing process.His staff is professional. A doctor associated with the University of Michigan dermatologist left us high and dry in our process. I would really give Dr. Brian Gerondale a 10 if I could. Very satisfied and would recommend him to anyone!
Doctor Jensen is very thorough and makes sure you don't have any more questions before you leave the office.
We have come here 3 times and with each visit our wait time in the waiting room is approximately 45 minutes. That's just poor customer service. Once we're in the room it can be up to an additional 10 more. The treatment we have received is good, but I can receive the same service somewhere else less of a wait.
I had a very good experience at my last check up. The appointment was on time and timely. The staff was very professional and provided clear explanations of findings and procedures.
I love coming to this location so easy & convenient. I've been coming here for years & always have had great care.
The staff was efficient and friendly. The appointment was reasonably on time and my treatment went well. Very professional group of people.
Dr. Gerondale is fantastic. He gives a very thorough skin examination and has a gentle way of doing it. He has a very good sense of humor and puts you at ease. He explains what he is doing and answers your questions. He is a great physician.
Loved they had someone to open the door. Did not have to wait. Provider knowledgeable and I could tell she cared.
At my annual physical with my primary, I inquired about a couple suspicious moles and skin anomalies that had recently arisen. With a referral, I could select my own dermatologist. I read lots of reviews and chose Dermatology Associates of West MI. I was aware regardless who I chose there would probably be a 3-4 month wait as a new patient. I was pleasantly relieved that I was able to schedule earlier due to a cancellation. Dr. Brian Gerondale is one of the best doctors I have ever interacted with, especially calming my mild anxiety of being there with calming conversation. He is friendly, informative and was thorough with looking over my skin for precancerous conditions. He was precise and quick with excision of two spots. His assistant Ashley was also very polite, making sure to inform me and answer my questions regarding aftercare and biopsy results.
Dr g is professional yet personable. I have great results and great experience
The front desk staff is always very friendly and helpful, ready to answer any and all questions. Dr. Gerondale is always very professional while at the same time maintaining a good sense of humor.
Friendly, knowledgeable, caring and professional. Everything you want from a medical service provider. I highly recommend Dermatology Associates and Dr. Cahill.
I was seen by the Dr in a timely manner.
Dr. Cahill was very thorough, knowledgeable, and professional.
Very professional, timely and I would recommend highly to anyone needing a dermatologist..
Good care but feel rushed through as a patient, like a number, of how many they can process in a day.
Efficient, professional and friendly, made it easy to feel comfortable
This office is very professional with a warm caring touch. Dr Jansen is so thorough and has great bedside manner! Love this office.
I came in prepared with all my questions and concerns. The Dr. was thorough and patient in answering. He was able to hit some of the areas of concern with, freezing, biopsy, and injection at that visit. The only thing I recommend if you have a late afternoon appointment - plan for extra waiting time- they tend to get behind. I hand
Timely and prompt appointment seen by a super dermatologist .
Efficient office workers, pleasant assistants, and the doctor was on time and very pleasant.
I drive almost an hour to see Dr Dapprich once a year. His practice is thorough and very accurate. I have not had good experience with other derm offices along the Lakeshore where I live. I highly recommend this office. You will get the best care and nothing gets overlooked. Highly recommend.
Dr. Gerondale always takes great care with screening and needed treatment. Very personable and appreciate their team!
5 stars to Dr. Cahill and office staff because they were great; however, they are a little snooty in the skin renewal centre.
I called with concerns for a persistent but mild rash, which my primary care doctor struggled to treat over several weeks. I was not a patient of theirs prior to my call. They were quite booked up but the receptionist had pity on me and squeezed me in as soon as the schedule would allow. When I arrived I mentioned that if they are able I’d like to get a full body check for suspicious moles and I asked if I could have one removed, in addition to having my rash addressed. I figured this would be a long shot since I had only booked the appt for a rash. They were not put out at all and did everything I requested. I had an infant with me and one of the staff came in to hold the baby just to make sure his visit was pleasant too. I’m blown away! Every single person I came in contact with was wonderful, thoughtful and demonstrated sincere care as well as exceptional service. I am so thankful for them!
I love the attention to detail, friendliness and overall care I receive!
All good. Prompt, fast, courteous and thorough.
Dermatology Assoc is wonderful office for my skin care needs. I have seen them on several visits and the doctors and Matt the PA (who I usually see) are great health care providers. This office is highly recommended.
Very Friendly Staff. I highly recommend any of Dermatologists.
Very friendly staff! Dr Jansen made sure to address all my concerns!
I have had a few visits with this office and each time it has been so positive. All of the office staff is very friendly and helpful when I have had any questions. I appreciate the nurses and doctors who take their time to answer questions and concerns. They also give very helpful information and truly care about their patients. I would definitely recommend this office to others who are looking for the best dermatology care.
Dr Gerondale is not only knowledgeable and professional, he is extremely kind and caring to my mother Maudie Wilcox. He makes her feel valued and cared for! She loves coming to see him
Excellent service. Although it took a long time to get the appointment (3 months), the service was amazing. Mailed directions and forms, courtesy call the day before, greeter at the door (she was especially nice, give her a raise), fast and efficient, informative and nice. Great job guys! Keep it up.
Dr. Ashack is the best! He's knowledgable, thorough, professional, and all the while making you feel cared for like a good friend.
Dr. Gerondale has been my dermatologist since 2008. He takes very good care of me. I have referred friends to his practice.
Mohsin surgery came out with great results. Dr Miner is efficient in his process without sacrificing individual care.
Glad Dr. Cahill's assistant talked me into full body check for skin cancer. Owning a pool is hard on skin. Good ideas on lotions. He gave me signs to watch that its changing.
Dr Cahill and his staff are fabulous Explaining the diagnosis is very helpful and important!
Friendly staff and doctors. Got seen within an 1/2 hour of my appt time
I have been a patient of Dr. Lambert’s for years when he retired I transferred to Dr Ashack whom I had had several times for vein therapy. Dr. Ashack is a kind and caring doctor. Who puts you at ease the minute he enters the room. I am thankful to have had two of the best dermatologists in West Michigan!
Very professional and takes time to listen and answer all your questions.
The WORST customer service I have ever had. Was extremely emotional due to the reason for my visit and was degraded in the waiting room because I had "missed a previous appointment" Even though they had actually changed my appointment due to a dr retiring and had not contacted me to see if the changed appointment time worked for me or not. For this particular appointment I needed to re-schedule because I forgot my updated insurance card (which I had admitted was my fault) and instead of being kind and understanding she proceeded to say to me "well who goes to a dr office without insurance" AGAIN. I admitted yes, I realize it was my mistake and asked her to stop throwing salt in the wounds and she CONTINUED to keep going. Mortified is an understatement. McKenna H, thank you for your horrific example of customer service! I sure hope you never make a mistake in your life and someone doesn't have to show you the grace you showed me today.
Great experience- Dr Miner is excellent!
Great service, friendly people.
Dr. Cahill is great! Listens and never appears to be rushed. The only problem with the practice is the inability to reach them. Hold times of 15 minutes and no ability to leave messages for callbacks which is a HUGE problem when portal is down.
They are great! Very kind and helpful. They take the time with you. You don’t feel like a number. Great staff.
Great place and friendly staff! They got me in and out and answered all questions.
Great staff. Dr. Jansen is compassionate and highly knowledgeable.
Everyone I had contact with on this visit to Dermatology Associates was friendly and professional. Dr. Gerondale is always thorough and knowledgeable , and he takes time to explain what he finds and what he recommends if treatment is needed.
The doctors and staff are always caring and put you at ease. They are professional and very kind. I highly recommend them.
The staff did an excellent job explaining what they were checking. They handled my check up quickly and efficiently.
Busy place! But well run and the staff is very good. Made me feel welcome and comfortable with the exam. Answered all my questions about insurance and treatment options. Thank you !
Excellent & professional group to visit. I would recommend them to anyone.
Very friendly and pleasant environmental. Dr. Jansen was professional and thorough.
I have been treating with Dermatology Associates for 25 years, and have had excellent diagnosis, treatment, and professional care.
Very friendly and knowledgeable staff. I was seen quickly and all of my questions were answered.
I was quite early, but there was little waiting. Professional, courteous, and helpful personnel. The doctor can be proud.
Dr. Ashack and his staff are always great. Besides clearly being very knowledgable, they also take their time and never make you feel rushed.
The best dermatologists you will find in West MI. Wouldn't trust anyone else.
Everything was explain to me and I felt much better with the outlook of my skin condition
Check in was quick and efficient and my appointment started right on time.
Have been a patient for many years and have always received the best treatments possible, whether they were routine or required surgery.
I've been seeing Dr. Ashack once a year for many years and have always appreciated a friendly and competent experience with him and will continue my annual visits. Parking is frequently a problem.
Remarkable staff. Very caring from the greeter on up to the doctor's Have been seeing this staff for 24 years. They are the best of the best.
The staff at both the Skin Renewal Center and the medical offices are kind and professional. While I have found the whole Skin Renewal staff to be exceptional the majority of my regular treatments are planned and completed by Liz. I so appreciate the time she takes to prepare for each appointment as well as the skill and knowledge she uses to evaluate my skin and choose the treatment options that best meet my personal needs. I feel very confident in highly recommending any of the professionals at the Skin Renewal Center for regular treatments as well as Colleen for more in-depth procedures.
Dr. Cahill is very caring and knowledgeable. He takes the time to explain everything. I also appreciate the warm greeting in the lobby, being taken back on time, and the efficiency of the assistant and the checkout process.
Other than a little longer wait time, which can easily happen at a doctor's office, the staff were very friendly and attentive to me and why I was there. The Dr. I saw concerning my skin issues asked questions and did a full check on my questions and concerns and I have full confidence in what he said and explained.
Everyone was very friendly and helpful. Dr. Cahill explained the diagnosis so I was able to understand the next step in taking care of me.
Rochelle is always knowledgeable and answers all of your questions. She has expertise in many procedures and gives you her attention and time. I am a satisfied customer.
Very professional but very calming and friendly
Dr Ashack is personable, professional, and thorough. He explains whatever spots he finds and what to do or not do about them. My family has been seeing Dr. Ashack for 30+ years and are extremely satisfied.
The best medical practice in GR in all respects. Very well managed practice with caring and compassionate staff. The medical care has been excellent. Highly recommend.
Very efficient office and staff. Our appointment was 25 minutes start to finish and all of our concerns were addressed.
Excellent office visit. Always look forward to the appointment with the doctor. Very friendly and professional office staff.
Awesome facility! Everyone from check-in to the nurses and doctors are exceptionally nice and knowledgeable. They got me right in! Friendly, inviting, professional atmosphere:) I would recommend them to everyone! Thank you West Michigan Dermatology for making me feel like an important patient/person and not just a number on a chart!
Every employee was pleasant and efficient in their role for my care. Communication was clear and understandable. The appointment was most helpful.
I have yet to have a bad experience in this office. Check in people are courteous and helpful. Nurses are topnotch! Dr. Gerondale and I always agree to agree....its always a learning experience.
I have been going to Dermatology Associates for over 30 years. Office staff, nurses and doctors are friendly and supportive.
Super friendly staff, doctors are so informative. Extremely thorough exams.
Staff are friendly and knowledgeable. Didn't have to wait long to be called back to room and to see Dr. Gerondale. Got all of my questions answered and concerns resolved. I would highly recommend this office to anyone looking for a dermatologist.
Dr Ashack is always very thorough and well spoken. The rest of the staff is equally pleasant and helpful. They all put me at ease dealing with my melanoma.
Kind & courteous staff, clean, calm environment, arrived early & was happy to start my treatment right away with no waiting. First time visitor & very satisfied with quality of service & overall experience. I’ll be back
Arranged appointment quickly and cheerfully, everything was on time, very cordial staff who acted quickly and compassionately
Dr Jansen and her staff were wonderful. Very attentive and listened to my concerns. They made sure all my questions were answered and gave me a very thorough exam.
Very fast and friendly. Made sure I understood what they were doing and why. Very happy with their service.
Dr. Ashack has been awesome! When I first started seeing him about 6 years ago my skin was awful! I have gone from wanting to hid under a rock to not even considering hiding my exposed skin! He always treats me with the upmost respect! I want to Thank him for everything he has done for me!
Appreciate the expertise and time spent with me by Dr. Dapprich. He answered all my questions and concerns with clear and concise explanations. In addition, he recommended I see a urologist for a concern of his. I have so much confidence in his ability in this area of dermatology!
I always get the best of care when I have my appointments at your facility. Dr.Miner is the best and the assistants he has are very professional.Roxy always has a smile for all who visit there.
Fast check in, no waiting time , very thorough, very friendly service by staff, doctor and his assistant. Would highly recommend their service.
Dr. Jansen has helped me through my skin cancer. She is thorough and listens to your concerns. Good follow through also.
This is a great office! The front desk staff are very nice and helpful, the medical assistants are friendly , the PA was super knowledgeable, informative, and you could tell that the staff respects each other and their patients. The appointment time wait wasn’t bad either. I highly recommend this office.
Dr. Minors office and surgical is the very best. Dr. Minor is very professional in his practice. I have been seeing him for years and his skill is of the highest caliber. I would recommend his office to anyone wishing a professional team.
Everyone in the office are polite and courteous. Due to lifelong skin issues I’ve had to see a lot of dermatologists. Dr Ashack’s nurses are excellent! They are extremely friendly and helpful. Dr Ashack himself is the best Dermatologist I’ve been treated by! He is professional, courteous, knowledgeable, and makes you feel at ease in his office. He is committed to making sure his patients are taken care and their issues are addressed. I would highly recommend him to anyone!
Fast, courteous, well informed visit. Dr Cahill is the bomb!
Services and staff were excellent, but my out-of-pocket expense bill was shockingly high. I am used to paying medical bills, but they didn't prepare me for this. Ask about costs before having any procedures done.
Every one there is very personable.
If there were more stars to give them, they would have them. This is a very well run office where all the employees are very knowledgeable and ALL very friendly and professional . They take time to answer any and all questions you may have. Extremely accessible off and on I96.
Staff are very friendly and knowledgeable with products and advice on how to use them.
The office staff and doctor assistants are very pleasant and helpful.
Welcoming, professional, efficient and thoughtful service. I highly recommend Dermatology Associates of West Michigan. Such an easy and high value way to invest in your health and future!
At Dermatology Associates service is prompt, no long waits in the waiting room. Dr.Jansen and her staff show genuine concern for me by taking time to ask me questions and listen to my answers. I feel that my opinions are valued.
Wonderful facility! Staff is very professional and friendly and treat their patients with respect and dignity. Everything is handled very efficiently, never have a problem with billing or scheduling appointments. Never have had to wait more than 5-10 minutes after arriving for a scheduled appointment. The doctors are very knowledgeable, understanding and kind. They always take the time to listen and always give a proper explanation of any problem or necessary procedures. I would highly recommendable this office! If you are looking for a good dermatologist, this is the place you want! They are the best!!
Office was able to accommodate an imidiate need,,were pleasant and friendly and made sign up process simple,,paperwork was the most minimal I've seen.experiance was efficient and friendly, and although Dr was rushed all other personal were more than willing to listen and relay,I appreciated that.
Everyone was friendly and my appointment was on time. Dr. Gremban was knowledgeable and thorough.
Great experience! Friendly staff! Kristen was awesome! Well run office which I love!!!!
It was nice people there.
I was able to get an appointment quickly and at a time that was convenient with my schedule. Moreover, check-in was very prompt, there was no wait for my appointment, and everyone I interacted with was extremely friendly and professional.
Amazing doctors, helps with all my needs..
Great experience there! I took my 8 year old son in for a mole removal and the procedure was super fast and uncomplicated. They even addressed an additional problem we had at the same appointment. The physician and the nurse were extremely friendly and helped ease his anxiety. Our appointment was with Dr. Cahill, very great care!!
We are so pleased with this office - from the receptionists to the medical staff - they are very professional, thorough, compassionate and friendly. We have recommended them to many people, and will continue to do so.
Check in process is very efficient. Very friendly staff . First time seeing a P.A. for my skin check and Kristen was very thorough and lets you know exactly what she is doing and takes time for questions.
The doctors and nurses at Dermatology Associates of West Michigan are knowledgeable and friendly and they strive to answer all of your questions. I would recommend them to anyone.
everything was handled very well by Dr. Minor. Everything was explained with proper follow-up.
I love the Dr at Dermatology. There was NOT a long wait before my appointment. The Dr explained everything that she was going to do and the reason behind the procedure. Being a woman I love having a woman Dr do the complete body scan.
Dr Jensen is extremely thorough and compassionate.
Forty-five minute wait was only negative part of appointment along with auto accident in the parking lot!
Always a beautiful experience, wonderful staff to greet you at the door, sign in desk all the way through to seeing Dr Ashack. Always comfortable about any issue Very professional and friendly. I recommend to all of my friends and family.
Treated with dignity and respect from the moment I walked in the door. Megan and Quinn were wonderful.
Love this place - Amanda Miller and Meg are both incredible doctors. They really listen to you and take your concerns into account.