Reviews of The Dermatology Institute of Boston, PC Dr. Emmy Graber (Doctor)

Christie

FRAUDULENT billing department. Do not go to the Dermatology institute. Before going to the 10 minute appointment, I called the office TWO times to double check my insurance information and clarify the after insurance cost of the visit. I was told by the employees of the office clearly that I was only liable for $15. Two weeks after the visit, I get a bill for an additional $91. Calling the Dermatology institute back, they sent me on a 2 hour run around through their 3rd party billing provider. Finally, the Office Manager Karen called me back and was extremely abrasive and rude. She told me that the full cost was clarified to me before the appointment which was NOT TRUE. I asked her to pull the call logs and she said she did, 2 minutes later she confirmed that she had LIED and that the office does not actually keep any call logs. This medical provider is liable for the actions and words of their employee. To be guaranteed a price BEFORE the appointment, and then be told AFTER that the price is 6x higher is FRAUDULENT. AVOID this dermatologist at all cost.

Madeleine Frasca

I’ve been seeing Dr. Emmy Graber for 6 years since she was a resident at BU Medical. She is by far the best dermatologist in greater Boston for acne treatment. She is attentive and always willing to work with you on a personalized treatment solution tailored to fit your needs. Highly recommend her and her team!

Med

Don’t go here unless you have an extra $150 to spare just to talk to them. Also just a heads up- you're welcome because their staff sure as hell won’t mention it to you over the phone when making an appointment!

Austin Michels

Dr. Graber and the staff were excellent!

Christie

FRAUDULENT billing department. Do not go to the Dermatology institute. Before going to the 10 minute appointment, I called the office TWO times to double check my insurance information and clarify the after insurance cost of the visit. I was told by the employees of the office clearly that I was only liable for $15. Two weeks after the visit, I get a bill for an additional $91. Calling the Dermatology institute back, they sent me on a 2 hour run around through their 3rd party billing provider. Finally, the Office Manager Karen called me back and was extremely abrasive and rude. She told me that the full cost was clarified to me before the appointment which was NOT TRUE. I asked her to pull the call logs and she said she did, 2 minutes later she confirmed that she had LIED and that the office does not actually keep any call logs. This medical provider is liable for the actions and words of their employee. To be guaranteed a price BEFORE the appointment, and then be told AFTER that the price is 6x higher is FRAUDULENT. AVOID this dermatologist at all cost.

Madeleine Frasca

I’ve been seeing Dr. Emmy Graber for 6 years since she was a resident at BU Medical. She is by far the best dermatologist in greater Boston for acne treatment. She is attentive and always willing to work with you on a personalized treatment solution tailored to fit your needs. Highly recommend her and her team!

Allison Guertin

I had never struggled with acne in my younger years. I started getting adult acne and immediately went to see Dr. Emmy Graber. Within months, I had my skin under control and it is literally better than EVER. All of the staff is extremely friendly. Thank you so much for Dr. Graber and the Dermatology Institute of Boston for fixing my skin.

Shannon Slaughter

Dr. Graber is so wonderful and I wish I went to her sooner! She discovered a melanoma that other dermatologists did not... and she sent me to the best surgeons around. I have to go every 3 months for skin checks. She is so thorough but also very realistic and does not put the fear of God in me for every little mole that I do not need to worry about. Her temperament and manner are also wonderful. I trust her wholeheartedly and would recommend her to anyone!

Courtney A

I have been going here since it opened, absolutely love Dr Graber and the entire staff. They've always helped me with whatever I have faced and highly recommend. Plus it's clean, comfortable environment, not one you find often when going to the doctors!

Allison Guertin

I had never struggled with acne in my younger years. I started getting adult acne and immediately went to see Dr. Emmy Graber. Within months, I had my skin under control and it is literally better than EVER. All of the staff is extremely friendly. Thank you so much for Dr. Graber and the Dermatology Institute of Boston for fixing my skin.

Roberta Rybicki

Dr. Graber is great. She spends time with you when she is in the room, listens, and helps find the best treatment path for you. I would highly recommend her & her team.

Lex Brown

After jumping through hoops and all their forms, I tried booking an appointment and my time was continually disrespected. Every appointment I made was then forcefully canceled for someone else. If they can't be professional and respectful with people's time then they don't deserve anyone's business.

Shannon Slaughter

Dr. Graber is so wonderful and I wish I went to her sooner! She discovered a melanoma that other dermatologists did not... and she sent me to the best surgeons around. I have to go every 3 months for skin checks. She is so thorough but also very realistic and does not put the fear of God in me for every little mole that I do not need to worry about. Her temperament and manner are also wonderful. I trust her wholeheartedly and would recommend her to anyone!

Courtney A

I have been going here since it opened, absolutely love Dr Graber and the entire staff. They've always helped me with whatever I have faced and highly recommend. Plus it's clean, comfortable environment, not one you find often when going to the doctors!

Kate McKinnon

My experience coming to see Dr. Graber was wonderful, and I'd recommend her enthusiastically. The office is easy to find, lovely, clean, and every part of the experience from making an appointment to seeing the doc was easy. Her staff seems really happy working in the environment as well, and everyone who helped me was smart and caring. She was generous with her time and did a great job with what I came in for. I'll definitely be back.

Jake Borash

Dr. Graber is amazing. She is a life saver (literally). My father went to several different Doctors in Boston and NYC for pre-cancerous spots on his skin and a few basil cancer spots. He had numerous treatments over a year span. These infected areas just kept coming back. Then he went to Dr Graber and she figured out how to eliminate the bad areas permanently. I also go here for acne and laser hair removal. Her PA Lisa is incredibly kind. She does the laser hair removal for me. Best Dermatologist office in Boston by far.

Gregory P. Shlopak

Dr Emmy Graber sets the standard for Dermatology and a positive healthcare experience. You could not ask for more concerned care. I have been a patient for over a decade. Dr Graber's new office and practice reflects the precision care and style I have experienced with the doctor over the years. Dr Graber is prompt with impeccable followup.

Andy LeClair

Dr Graber did a great job removing the cyst from my face. Barely even a scar!

Jayant Sani

The dermatology department at Harvard suggested that I see Dr. Graber over 2 years ago after I was experiencing complications with my Accutane treatment. I had horrible cystic acne that disfigured my face and developed about a year prior. My neutrophil levels were falling below the recommended numbers, and the Harvard doctors did not know what to do. I saw Dr. Graber, and not only did she guide me through the rest of my Accutane treatment, but she made my face look like I have never had any serious acne issues. I am currently seeing her for laser treatment, and there is no one I'd trust more than her with the outcome of my appearance. She really lives up to her reputation as the best in the business.

Andy LeClair

Dr Graber did a great job removing the cyst from my face. Barely even a scar!

frank corolla

I went to see Dr Graber today about my acne scarring Dr Graber is the real deal

Laura V

Dr Statz is wonderful. She listens to all my concerns seriously and makes me feel so comfortable. She treated my acne and my skin looks better than I ever thought possible. Would recommend her to everyone.

Laura N

I have been going to see Dr. Graber for almost 3 years now. The office is very clean, the staff has been great every time, and I have nothing but wonderful things to say about Dr. Graber. She is attentive, never rushed, and makes me feel at ease every time. A family member and a friend also were under her care when they lived in Boston and were also really pleased with her. I recommend her to anyone who asks. You will not be disappointed.

Jackie Quinlan

I've been going to the Dermatology Institute of Boston for over two years now, and I can't recommend them highly enough. I've seen both Dr. Graber and Cindy, and they're both FANTASTIC. A lot of dermatology practices I've been to care more about cosmetic stuff and rush through medical patients, but this office spends time with me to make sure all of my needs are discussed. I've also purchased a few products from them (moisturizer and sunscreen), and they're all great!

Mitzie Kay

I have been coming here pretty regularly for the past 6 months or so and have been very happy with the care and treatments I have received from both Dr. Graber and her PA, Lisa Statz. The wait time to get an appointment is usually just a week or so which is pretty AMAZING in Boston. Everyone is very polite and welcoming. I am so glad that I broke up with my previous dermatologist and made the move to The Dermatology Institute of Boston. Best decision I ever made.

Laura N

I have been going to see Dr. Graber for almost 3 years now. The office is very clean, the staff has been great every time, and I have nothing but wonderful things to say about Dr. Graber. She is attentive, never rushed, and makes me feel at ease every time. A family member and a friend also were under her care when they lived in Boston and were also really pleased with her. I recommend her to anyone who asks. You will not be disappointed.

Daniel Barrett

Thorough and friendly. Fantastic experience every time.

Joanna H

Cannot say enough good things about Dr. Graber and her staff. The Dermatology Institute provides an exceptional, patient-centered experience, from the reception desk to the exam room. After years of battling cystic acne, I found an ally in Dr. Graber, who took the time to explain the ins and outs of various treatments and chose an option we were both comfortable with. She and her PAs were always upbeat, accommodating and thorough in answering my questions, obtaining prescription referrals and offering suggestions for products or treatment adjustments. Dr. Graber came highly recommended by a classmate, and I would in turn recommend her to anyone looking for an excellent dermatologist.

Jackie Quinlan

I've been going to the Dermatology Institute of Boston for over two years now, and I can't recommend them highly enough. I've seen both Dr. Graber and Cindy, and they're both FANTASTIC. A lot of dermatology practices I've been to care more about cosmetic stuff and rush through medical patients, but this office spends time with me to make sure all of my needs are discussed. I've also purchased a few products from them (moisturizer and sunscreen), and they're all great!