Reviews of Health Care for Children (Doctor)

Jessica Downs

We love the staff, nurses, and doctors at Healthcare for Children. Everyone is so kind and caring. Always a pleasant experience!

dalwyn hodgkin

This used to be a great doctor's office. But,h long wait times for scheduled appointments, misdiagnosis, and rude and disrespectful staff have hurt this office. I wouldn't refer this office to any of my family or friends.

Jeff Somers

This is hands down the best pediatric establishment that my family has used. The front desk is always friendly and helpful. The nurses remember the kids and are very patient and the Doctors are second to none. Thank you for everything and taking good care of the kids.

Kristie McKeen

Dr. Paul Lively is the absolute best pediatrician! The front desk is always friendly. The nurses greet us with the utmost respect. Dr. Lively listens to our needs and directs us to the best solution. I rave about Health Care for Children to anyone who is looking for a pediatrician that truly cares about there patients!

Abigail Smith

Wow! What a great office. All of the Drs are amazing and highly talented. We learn something new every time we go there from Dr. John, he will diagnose and educate. Dr Rinker is our primary and I feel like she genuinely cares about all of her patients on a personal level. They have taken care of my siblings since birth and now take care of my baby boy who is 6 months. Also the staff is awesome! I trust them entirely. 5 out of 5 stars!

Kate Martinez

I haven't really had an issue with them until today. My 3 children and my 2 step children go to this facility. I have 1 teenage daughter that is having a situation with depression that she just let me know about. Like most specialists they need a referral from your primary doctor first to be seen at a specialist like that. I called to ask because I feel like this is an urgent situation I need to get handled fast. The receptionist sent me to a nurse who was very rude. she kept cutting me off. I finally said "look I know this may not be important to you but it is to me, if my daughter is having suicidal thoughts". she was extremely rude. As soon as possible I will be locating a new doctor for my children and my step children. This breaks my heart because I like Dr H and Dr Lively a lot, however the staff needs a little work

Russell Robinson

I have some issues with this facility. Most of the doctors are good and caring, however my first issue has to do with a doctor talking about his VASECTOMY to my wife while she was in there to get my daughters immunizations?!?!?!?! Additionally, every time we bring my daughter there to be treated, the wait time is ALWAYS over an hour. That is just the time in the waiting room. When you get back to an examination room, the nurse is in there fairly quickly, but the doctors take another 20 minutes to get back to see you. Then when they are there it's a 15 minute visit that you have waited over 90 minutes for!!! What is the point of making an appointment? Complaining to the office manager is greeted with excuses of "Everyone got sick today." or "We are short staffed." My favorite was when the office manager shifted the blame on the doctor for being "really thorough" with all of her patience. It's a good thing If you have a doctor taking time to discuss things with their patience, don't use it as an excuse, and plan accordingly. The last straw was today when I tried to call and get my daughter seen at short notice due to a fever. The office "opens" at 9am (that's ridiculous in my opinion), so I call at 9 and get a busy signal; I call every 5 minutes after than and can't get through until 9:45!!!! Once I get someone on the phone they don't have any openings until 2:50 that afternoon, which really means 4:15 at the earliest. When pressed to find an answer for the busy signal, the exasperated receptionist said, "Everyone is calling right now!" Yeah because you're the LAST place to open!!! Long story longer...I was seen before 10am at another institution in the Northland and was in and out with a diagnosis and treatment for my daughter in less than the time it usually takes to get back to see a doctor at Health Care for Children. So some doctors are good, however they don't respect their patients time. I will be making a change.

MissouriGuerrilla

Good

Leslie Thompson

We absolutely love this office. The staff is always so nice, and Dr. Rinker is our absolute favorite. She takes time to really listen to me and engages my 1.5 year old. We have never had an issue getting in for urgent exams, and the nurses are always really receptive to my calls on the weekends/after hours if I have questions. There is sometimes a wait, but I've never waited more than 20 minutes past my appointment time, and honestly I would wait longer for Dr. Rinker if I had to because I love this office so much. I also utilized their Lactation Support group when my daughter was younger and it helped tremendously with nursing issues we were having. Highly HIGHLY recommend this office and won't go anywhere else.

Sean Crosetti

Great for kids

Alyssa Stone

Great Dr and staff