We just moved to the KC area and I went out on a limb and called to make an appointment and also let the receptionist choose which pediatrician my 6 month old son saw.
First off, the receptionist was so sweet and answered all my questions, was clear and concise on the phone and made checking in super quick and easy.
The nurse was amazing, personable and took her time with us, asked and answered questions, explained the vaccines he would be getting that day. A delight to talk to. She also administered the vaccines the most effective way I've seen yet, so well that my son had minimal crying and calmed down quickly afterwards.
We met Dr. Anna, who brought in a book for our son, and took her time, talked us through our questions, gave advice and tips and really observed how our son was interacting with my husband and I and also with her. I really appreciated her taking the time to notice his smiles and demeanor and acknowledge that, she was thorough with her exam.
Checking out and scheduling the next appointment was again pleasant and easy. She was so nice :)
All in all we are so happy to have found this practice, it made the move to KC that much easier knowing our son will have a good doctor and staff who care about their patients and families health and well being.