Reviews of Loop Dermatology (Doctor)

Raven King

I went yesterday. I was my worst experience at a dermatology office. I've had vitiligo since I was 3 years old. Dr. Burgess didn't even really take in a thorough look at my skin for that or in regards to my concern about my acne breakouts on my face. She was with me for 5-10 mins. She prescribed me medicine and didn't really explain what they were and how to use them. I went to go pick up my prescription and talked to the physician in the consultation area about the topical creams that Dr. Burgess prescribed:One was supposed to be for my vitiligo and the other for my breakouts. According to the physician, one was for ECZEMA and the other for acne ... I will never go back and do recommend this place for anyone with skin diseases especially vitiligo. On a positive note, the office workers are very pleasant.

Mike C

I had an absolutely horrible experience. I saw Dr. Burgess a few times with no major issues. Every time I paid my co-pay and asked if there was any additional balance, but was told they would invoice whatever the insurance didn't cover. My wife and I were out on a vacation in a remote location when I received a surprising voicemail from her office stating there was a balance due (from a couple months ago) and if it wasn't paid by the end of the month, it would be sent to collections. The end of the month was also just 24 hours later. We were only gone for less than a week, so I asked when was the first time the invoice was sent because I never received one. They said it was sent just last week, which I couldn't believe what I was hearing. I re-confirmed that the first time the invoice was sent was last week and that they are threatening collections with less than a days notice and all she said was "would you like to pay your balance in full." That alarmed me as I keep my credit impeccable and would pay any balance immediately. I would have felt a little better if the invoice was lost in the mail, but the fact they admitted to sending the invoice less than a week ago and already threatened collections is absolutely ridiculous. Furthermore, after calling back and paying the balance in full, I asked to speak with Dr. Burgess to alert her of what happened by her office but was told she was with a patient but would call me back right after her current patient. No phone call back and the unnecessary threat of collections has ruined my vacation. I can't believe how disorganized and unprofessional her office is. I didn't even receive an apology when I spoke with her office.

Cecelia Harrison

So I made an appointment last week For a consultation regarding a cosmetic laser procedure. I informed the receptionist that they didn’t accept my Medicaid insurance so I would be paying cash. Received a phone call today from the office informing me that they have a policy that states they can not accept cash payment from Medicaid recipients. Now this is totally ridiculous but I don’t mine taking my money elsewhere.

Mary Tyler

I think Dr. Burgess has a very steady hand and did a great job with all my injections. I think she's has done a really great job with my injections.

Aiza Welch

I’ve been seeing Dr. Burgess for laser hair removal. I’ve been to a few other dermatologists but she seems to be the only one I’m seeing results with. I’ve had about 5 sessions now and the whole process has been both painless and I’ve seen results. They deserve 10+ stars!

Pinky Jones

Can’t say enough good things about Dr. Burgess! Whenever I come here, I always leave with a smile. I feel she’s very good at what she does, would recommend.

Wendy Pierce

Dr. Burgess is wonderful! I’ve been coming to Loop Dermatology for a while now. I always feel the doctor is very thorough and I never feel rushed when I come here. She’s very detailed when it comes to mole screening. I feel she’s a great doctor when it comes to diagnosis and treatment of melanoma.

Sarah Leib

I had a positive experience working with Dr. Burgess. The staff is very friendly, I had a minimal wait time and the office is professional and welcoming. When I was seen by Dr. Burgess, it was a quick experience, no BS and I was on my way back to work, all while my issues were thoroughly addressed and I never felt rushed. Highly recommend!

Diana Cassell

This review is long overdue! I’ve been seeing Dr. Burgess on and off now for several years. Since under her care, I’ve seen a huge difference in my appearance! Struggling with adult acne has always been a big problem from me, but I feel a lot more confident with how I look now since seeing her. Would recommend this place!

Vivian Hodges

I have been going to Dr. Burgess for many, many years now and her staff is always friendly and very detailed with their work. I feel their very professional and always welcoming. I’ve had cosmetic injections done here a few times now and I’m pleased with the results. Plan on revisiting in the near future.

Joe Raj

Dr. Burgess is great! I was referred to see her for adult related acne. She was very thorough with everything, I never felt rushed. Her office is well put together, the people who work there are really nice too. Would recommend

Melissa Kelley Wahlman

Dr. Burgess is the best! I’ve been going to her for over 5 years. I had mild acne on my chin due to birth control and she’s the only dermatologist to actually ever help me! I went to other dermatologist before that couldn’t fix the issue, with 1 visit Dr. Burgess she knew what the problem was and I’ve been acne free since! I even moved out of state and still take the 1-2 hour drive to see her for appointments!

Rose Branch

Chicago has way to many dermatologists, but this place stands out from the rest. I feel this place has an awesome service, it’s not to expensive and I’ve seen a night and day difference in my problem since coming here. I’m 32 years old and have always struggled with acne problems since I was a kid. My skin complexion looks a lot better since under her care. I love their service and would recommend this place to anyone who might be struggling with acne problems!

Susan Stevens

I have been seeing Dr. Burgess on and off for a few years regarding my adult acne. I’ve been to a few dermatologists, but shes always my preferred doctor when I’m in the area.

Jenn Richter

Michele Burgess ruined my face, and I don't mean this as an overstatement. Years ago, she treated me for an sebaceous cyst on my left cheek that wouldn't go away. She injected me with an obscene amount of cortisone (which I asked her about at the appt, as she seemed to lack expertise) that created a large deflated crater after the inflammation healed. I went back to her office to consult with her about this HORRIFIC result and she so rude to me to my face that I still remember it like it was yesterday, and she was not helpful in trying to help me fix the poor result that she had caused. I could tell by her demeanor that she did not care about me personally — I've had to live with this throughout my 20's and have suffered from depression in part because of this. As I have aged, it's gotten even worse and more noticeable. The size of a quarter, center of my cheek, looks like a chunk was taken out. I just found her business card in my old wallet and thought I should provide a review so that other people can be notified about her shady ways. I hope NO ONE ELSE has to go through this type of trauma created by her amateur services. DO NOT trust this "doctor" - look at her Yelp page!

Bobby Ray

I recently had fillers done by Dr. Burgess and feel her expertise in facial aesthetics stands out from the rest! I feel she genuinely cares about my concerns and I never feel like I’m being rushed in and rushed out like I’m some sort of number. My latest visit, the lady who worked there offered me water even without me asking. This place delivers results and seem to really care about their patients. A++

Christine Gilles

One of the best dermatologists in the Chicago area! She’s done a few things, from cosmetic injections to helping me with my adult acne. My last appointment was last Thursday at 2PM, I was seen within 5 minutes. I never have a problem when it comes to wait times here. They don’t seem to overbook and respect my time which I absolutely love.

Eileen O'Donoghue

I decided to go to Loop Dermatology about a year almost a year ago in May 2018. I needed a new dermatologist after having recently moved to the city. I was nervous about finding a new one because I had a very trusted dermatologist in my suburban home town who I was used to. I also hadn't needed a dermatologist since I was in high school because throughout the end of my high school and entire college career I was luckily acne free with birth control. However, when I decided to come off of it my acne came back even worse than ever before. I was so defeated and couldn't believe it was all happening again until I found the before and after photo's on Dr. Burgess's website and made an appointment. She immediately reassured me that we would find a solution and we did! I used creams and antibiotics until I was ready to start isotretinoin (accutane). Making the appointment and listening to her suggestion of accutance was the best thing I ever did. She helped me get my skin under control last summer and then start my accutane journey this past winter. Now, in April 2019, I am on my last month of the process and I haven't felt this happy and confident with my skin in 2 years. She is knowledgeable, understanding, honest and straight to the point. All of the girls in the office are so sweet and helpful. Dr. Burgess is always on time for my appointments. I have nothing but good things to say about Loop Dermatology...although the goal is to never need to go back!! lol I think I'm on that path. 10/10 recommend.

Beth Morris

I feel Dr. B is a kind soul, very thorough and genuinely cares about her patients and their treatment. As a person who had acne problems for 20+ years, I always felt a bit embarrassed and I’ve tried many different options. I’ve been seeing this doctor for the past 5-6 months now and she stands out from the others in the area. I’ve tried so many different things but only here have I seen the results I was looking for.