Reviews of Rockford Dermatology (Doctor)

Maria Murphy

Dr. Coates is hands down best dermatologist and MOHs surgeon in and around the Rockford area. It's refreshing to have a Dr. that sees patients as people and not a number. Definitely will recommend to family & friends!

Rachel Torres

Dr. Coates is awesome. Very friendly staff, beautiful new location. Highly recommend!

Mali S.

The Dr. Coates and her staff members are very proactive and always accommodated my needs. When I had a procedure done underneath my foot, the stitches became loose after a couple of days because I didn't listen to the doctor's instructions to stay off my feet. However, I was able to see her right away. Having a medical background, I asked for an aircast and or crutches to accommodate my limited ability to walk and she gladly wrote me a scribe to get it at a place that my insurance covered. Sometimes there are long wait times but this occurs in all clinical and hospital settings. I found that morning appointments tend to be the best to minimize wait time. Overall, I'm completely satisfied with their services.

Kirsten Peach

Rockford Dermatology is unprofessional in every way. For simplicity (since SO many things went wrong) I will innumerate my points. 1. I saw the actual dermatologist for one appointment. An assistant took over for each following appointment. 2. I was denied my request for Accutane and made to try a 6 month long antibiotic instead. When that did not work, Accutane was suggested as if I had never asked for it. After explaining my time constraints due to going out of the country soon which was the reason I asked for Accutane 6 months earlier in the first place, I was told that I can not start Accutane until I return. This is untrue as I am now starting it with Hartsough Dermatology. 3. I waited at least an hour in the waiting room for each appointment even though I was always on time. At one appointment, I had to ask if I could come back because I would be late for work if I waited much longer. Only then was I taken back for my appointment. 4. Phone calls are rarely answered and rarely returned. I have seen other reviewers say similar, but those reviews seem to be gone. All in all, I had a very negative experience at this practice at which I left two appointments in tears. Save yourself time and money and do not go here!

Lily Colin

Awesome staff. Awesome doctor.

Leslee Bounds

Avoid this office! My daughter had four appointments here for a procedure. Two of the appointments we waited about 20 minutes in the lobby and 20 minutes in the room. The other two, over an hour in the lobby which was pretty much empty. Total,this was over 3 hours of unnecessarily waiting. 3 hours of taking off work without pay and 3 hours she missed from school. That's not including time spent with the doctor, who was friendly and nice. 8 months later I received my FIRST and only bill from them. It was marked with a 10 day notice till collections. I called the office multiple times and a week later they called me back. The only option for payments they would give me was split up into 4 monthly payments. It was a large amount. I'm a single mom and can't afford that large of a payment. This will probably ruin my perfect credit. Also contacted my insurance company because the bill did not match what they billed my insurance. I have never dealt with a doctor's office like this one. Save yourself time and go somewhere else.

Lorena XoXo

Highly recommend

Homar Ramirez

Amazing staff

John Thompson

I have going tothe them for several years and have been satified with there service.