Reviews of PediaTrust (Doctor)

Felicia E

If you’re looking for a doctor that truly cares for their patients, you’re not going to find it in this place. I took my 11 month son while my husband and I were visiting family out of state for their weekend hours. I was clear and asked the receptionist whether she would like to see my insurance information. She said no she didn’t need it until she was processing us. I again asked her, after waiting 20 minutes, is she sure she doesn’t want to see our insurance information because we’re out of state.The nurse or receptionist said she would try to process our insurance but she would have to ask the doctor. The doctor came and told us that there wasn’t enough time to process our insurance because we are from Virginia, even though there were one and a half hours left until closing. So we were turned away. The doctor turned away an 11-month-old who was crying in her waiting room and had been previously waiting just so that she can leave work on time. She will have to live with this on her conscience if she had any.

song wang

Paitent have to call insurance company over and over again to get the bill paid. So after a couple of attempts, I just gave up, paid balance and transfered to another clinic.

Jenni L

The doctor's office my children have been seeing since they were born was bought by this company. I really like the office however this parent company is horrendous, especially their billing department. Back in May there was a delay in my insurance paying for my son's annual visit and pediatrust (without contacting me or sending a bill) charged my credit card over $500. I have been fighting with them since (it is now September) to try to get the money back. All insurance claims have been processed and no balances are owed. Everytime I call they say they need to contact their supervisor in order to refund the money. I am extremely disappointed with the service and am about to switch pediatricians so I do not have to deal with this billing department. It is a shame because all the doctors at the practice I go to are wonderful.

Maria M

Helpfull info for parents with kids that have autism

Betty Henderson

The doctor and staff were very helpful and compassionate when I brought my son into their Arlington Heights AfterHours care. He was treated promptly, given superior attention and care.