Reviews of Aspen Dental (Doctor)

1401 N Veterans Pkwy, Bloomington, IL 61704

Average Rating:

DESCRIPTION

You will be able to see all the feddbacks of real people who are buying the services of Aspen Dental (Doctor) in Illinois.

At present the firm receives a rating of 4.2 stars out of 5 and the rating has been calculated on 220 reviews.

As you can read, its rating is quite positive, and it's based on a very large number of opinions, so we may think that the score is quite credible. If there are many people who bothered to value when they are satisfied with the business, it works.

As you know, we don't usually bother to set scores when these are positive and we usually do it only if we have had a problem or incidence...

This Doctor corresponds to the category of Dentist.

Where is Aspen Dental?

REVIEWS OF Aspen Dental IN Illinois

Kaytlin Cornish

It felt like I knew the staff personally they are professional very knowledgeable and took what I wanted done and made it happen. The hygienist and dr made me feel welcomed as ever:)!

Tim Defebaugh

I absolutely hate going to the dentist. However, the staff at Aspen was more than courteous and attentive than any dentist I've ever seen. I'd give them 6 stars if it were an option.

Joe Van Ersvelde

Aspen Dental in Marshalltown Iowa is a Fantastic place to have Dental work done!! The Doctor and Staff make you feel like Family. They all work very hard to insure you have the Best experience . I use to hate going to the Dentist not any more. If they tell you something you can take their word for it. They explain all procedures and let you decide on what you want to do instead of only offering just one option. They work with you on billing also. I highly recommend Aspen Dental of Marshalltown Iowa.

Lori Erickson

I would give zero but that's not allowed. No clues where the caring staff is at this place. Husband PAID UP FRONT for a full set of dentures. His first set of brand new lowers broke 3 times in a week. So after dealing with different aspens around the country we went to another company for REAL IMPLANTS. After he got his "training" teeth in at other co he called up the marshalltown aspen to pick up the dentures we paid for or for a refund. They stated we had to have an appointment and have the dentures fitted. After explaining until we were blue in the face that we just wanted to pick them up,we made an appointment. We walked in and were told to wait while they readied a room to remove his teeth. At this point I flipped out and said for the umpteenth time that day that my hubby has implants and just wants what we paid for. They practically threw the uppers at us told us there were no lowers and the last words they said was "you'll have to remove the implants for that to fit right". Darling his implants are permanent NOT magnetic snaps like Aspen has. So after reading the "glowing " reports I am wondering if it was the good staff's day off and the 3 stooges were left in charge. I knew we were in trouble when making the appointment they asked for our phone number 6 times. In 3 minutes.

Alexus Lentz

My girlfriend came in for x rays this morning and the lady had to take multiple pictures because she kept messing up. My girlfriend is extremely scared of dentists and they did no reassurance to comfort her. The lady put the panels in her mouth for taking x rays and it was cutting up my girlfriends mouth. When she went to complain the assistant just jammed it right back in her mouth with an attitude. Avoid this place at all costs.

Bill Eulitt

Nice curtious staff. They have a great dentist. She is very gentle. I had her extract some teeth at her last practice and she is done before u realise. They was able to squeeze me in for a emergency extraction. Great helpful staff. The phone line isn't the best for sure but office staff was great

Karissa Johnson

Really nice and friendly staff

Mason L

My girlfriend went here for a cleaning and ended up just getting an exam and x-rays that took over two hours! She was not previously told she would not get a cleaning until she scheduled another appointment, and after spending over two hours waiting for people to get her exam and x-rays some she was told her next appointment for the cleaning would cost $250. $250 and that is with her student discount card which brought the price down from $600!!! That is just a little less than I've paid for a crown (with a discount program as well, but still... ). The whole experience was a major red flag, and as she was waiting in the office (which was most of the visit) she was texting me saying how she already knew she'd never come back. The only good thing about the visit was that the staff was apparently very nice. My girlfriend said if they had not been so nice she would have just walked out.

Kevin Vega

Fred Ross

Good service straight to the point gave me everything I needed to help me very professional.

Donna Hasty

They make you feel comfortable and make you feel that you matter as a person and not just a number or money walking through the door. They empathize and have incredible service all the way around.

Chyna Wright

It has been many, many years since my last trip to the dentist my nerves were through the roof as I was waiting, but the entire staff very quickly made me feel comfortable. Everyone was real, understanding, professional, nice, and willing to answer questions/offer different explainations. Although the pricing for my treatment is a bit high (in my opinion - keep in mind, I have not "shopped" around), I will still continue to attend. I believe they will do a great job. Missy, the hygenist, is super sweet and seems very knowledgeable, and Dr. Lyu is very nice!! She made sure to express what she thinks should be done, but also gave me options and made sure I was aware of risks, etc. She even did an on-the-spot extraction for me - despite her with busy schedule! The tech/assistant who took my dental rads was very nice and stayed focused/professional even though it seemed like she needed to be in 50 places at once - I unfortunately didn't catch her name. Either way, I do like this location - it is convenient and the staff is great - I would recommend to anyone.

Zedekiah Crockett

Best Dentistry I have ever been to. I travel around the country a lot and have never had such friendly skilled people. Such great chats with Andrea, Brittney, Dawn, Kourtney and Missy they were all very warm and professional. Did I mention that the top quality care was very affordable? Special thanks to Aspen, I will be bringing everyone here from now on!

David Kirk

First time I went to a dentist in 8 years (due to not having coverage). Everyone was super helpful and friendly and got me everything I needed to bring my oral health to where it needs to be. Would recommend!

Christian Gavarrete

The dentist is great and professional. The staff was very friendly. I highly recommend everyone go to Aspen Dental for all your oral hygiene needs.

Gidge Reed

Jannet Benavides

I WILL RECOMMEND ASPEN DENTAL,I LOVE IT OVER ALL,THANK YOU SO MUCH!

Larissa Peterson

Got in and through in good time. Clean and efficient office.

Shawn Eubanks

Jeremy Welch

Wisdom teeth out and pain gone. Thanks!!

Michele Aurand

Jamale Brewster

The front office staff were very unwelcoming. As a brand new patient I wasn't sure what to do when I first came in. The young woman at the desk looked at me and looked away when I walked in. She didn't greet me, tell me what to do, ask me anything, etc. I just kind of made guesses here and there like, "Maybe I should put my name here and take a seat." Another lady from the desk needed my birthday and instead of addressing me by name she stood there and said, "birthday". It seemed like an okay facility but the unprofessionalism from the front staff really gave me a bad taste for the entire place. It's unfortunate that a few people with bad customer service can ruin an experience.

Peonies Et Lace

Great people great service. I know they are just trying to get me healthy and happy with my smile again!

Charlotte Vymetal

I am very pleased so far with my experience at Aspen Dental. I was having terrific pain associated with an abcessed tooth and had no current dentist. I was able to get an exam right away and was given several options for my overall dental health. I was prescribed an antibiotic and was to return in 3 days for an extraction. My whole procedure was over in about 20 minutes. Dr. Singh was very reassuring as I have a fear of dental procedures in general. It's been almost 24 hours, and am relatively pain free, and no apparent complications.

Adam Anthony

Andrew Kubik

Great experience both the doctor and especially the hygienist helped answer all my questions and make sure that I was comfortable during my visit. Recommended

Matt Barrett

Everyone at this office has been extremely helpful and professional. As most people do, I hate going to the dentist but the staff at the Bloomington office has made it enjoyable. The office manager Traci went well beyond what I would consider a normal effort and made sure that all the work I needed could get done and within my budget. The rates were very reasonable. Amber, the hygienist really loves her job and made sure that I was comfortable and relaxed. The Dr.s Matin and Malik and their trusty assistant Brittany were equally considerate making sure that I felt no pain or discomfort at any point. They were happy to take their time and answer all my questions, of which there were a lot, and I never felt as if I did not have their complete attention. Fred, the dental tech, who made my new partial, worked tirelessly and even made a special trip back to the office after hours when there was a minor hiccup. He made sure that the details and fit were perfect. I was leery of the 'Big Box' name on the door but the whole experience felt very personal and relaxed and I would highly recommend their office both for price and service.

Rebecca Curtis

All of the people here were very very nice. And they fixed my cracked denture the same day. I love this place and we'll definitely be going here for all my dental needs from now on!

Ada Fenton

Wonder place to go and get your dental needs taken care of.

Alisha Prunty

Aspen dental is great! They have good prices and payment plan options. The staff are all kind and helpful. The dentist is skilled and obviously cares about her patients' dental health.

amanda caraballo

Shannon Surdyk

Aspen Dental is awesome! I cracked three teeth in a bike accident and Aspen Dental was able to fit me in the same day. Dr. Malik was super nice and concerned about my overall well-being, not just my teeth. Because of all the friendly and helpful staff at Aspen Dental, I walked in with missing teeth and left with a smile!

Elizabeth Kastein

Esmaeil Ebadi

Don't trust them at all! They lie to make dirty money and they act like drug dealers! I went for checkup a few weeks ago and I told them that I had a gum surgery six month ago. The dentists there measured my gums and told me I am in danger and need an immediate gum treatment because my gums are infected! Unfortunately I trusted them and paid them $1200. Later I called my periodontist and he told me: your gums are in the healing process and measurements are wrong! AspenDental tricked you to make money! I remember when I accepted the treatment the dentist was surprised and later I figured out the reason behind her excitement because I trusted her easily. If you cannot trust dentists, whom we can trust? AspenDental staffs are liar and act like a drug dealer! They lie to you which is unprofessional and unethical to make dirty money! Who knows how they can feed their kids and family with dirty money! I am in the process of suing them but the lesson was: Don't trust AspenDental ! I hope people know they do business by giving wrong information and misleading poor patients to make money! Who knows how much they make by saying: your gums are infected and you must do this and that! Please please don't trust them at all and choose another dentist.

Shana Huseman

So far so good! Just had a check up, but everyone was super nice and helpful. The people at the front desk are also just as helpful, and they are understanding of your financial situations. I'm actually not too terrified to go back, haha.

Gayle Hamblin

I have had nothing but problems going to Aspen. Had to pre-pay, and what little bit insurance paid, it wasnt worth going to the only place on the list. My temporary plate broke. I went into the office, they couldn't get me in for a week. It has now been 3 weeks since I had impressions for a permanent plate, and I am still waiting for the Framework! How they see walkins and emergencies (which I was told my plate breaking was not an emergency) [maybe it wasnt to them, but it was for me].I was told it would be done and I would have it by now. They keep charging for things, told me I cant get my plate until I have another cleaning. I wish I had never stepped foot in that door. I would not recommend anyone to go to Aspen. Their idea of customer service is to email you an appointment time - or if they make you one while you are there and you tell them it won't work, they shrug their shoulders and walk off.

Megan Rutherford

Look forward to my cleanings just because of Missy (Hyg) and the amazing staff! You can tell they really care! Dawn (OM) was so easy to talk too which helped with my ease of mind. I used to never have confidence in my dentistry but since we started going here I feel at ease.

Brittany Belik

All they care about is whether or not they get their money!! Customer service is awful and they are not willing to accommodate with their patients at all!

DUANE BARTLETT

a very pleasant staff and willing to answer any questions

Terri Edens

As a new patient this was the place to go. Very fast and friendly associates. Explained all my opinions, expenses and assured I was satisfied before I left. I would highly recommend Aspen Dental for all your dental needs!

Edward Houle

I took my wife to Aspen on Wednesday 17 June for a broken tooth. The dentist said that in 2 days on Friday they could put a temporary. We paid $563.00 upfront. On Friday my wife went back in to Aspen for the temporary and waited more than a hour and then was told that they didn't have a post for the tooth. My wife now was very mad, it was a front tooth! My wife cancelled the service and they said that it would take 7 days to refund the money. Today 25 June Aspen refunded $491.00 of the $563.00 we paid upfront. So for nothing Aspen Dental charged us $72.00. I am a Veteran and Aspen couldn't care less. Vets, don't go to Aspen!!!!!!!!!!!!!!!

Kim Steidinger

I was a walk in but they were busy...on a Monday. How ever they worked me in I just had to wait Erin was the sweetest... I was in pain but she took her time with my x-rays to not cause any more pain. I was very pleased with my exam. The dentist also took her time explaining what she could do for me and what my resolve would be. The negative things I can say is I felt a little rushed into signing up for future dental work. I want it done but with no insurance coming up with $9000+ might take a minute. TOOK ME WEEKS TO GET MY DEPOSIT BACK WHEN I DECIDED TO WAIT FOR DENTAL INSURANCE! MULTIPLE EMAILS AND CALLS LATER FINALLY GOT MY $500 BACK!! its a 2 second job, left me with many doubts. Also went over what I was being billed for, charged me to pull teeth I don't have. Questioned this was told probably a root, how ever dentist had made comment about how well that tooth was pulled..." Didn't leave any root behind there".

Louise Jennings

I was extremely pleased with my experience with Aspen Dental. Dawn McGregor, you are Amazing, Helping me understand the whole process from Financial and then procedure. Making me feel so comfortable. Thank you so much for all that you did for me. Dr Ken you also are Amazing. The staff Is great . Friendly. You all gave me a wonderful smile. Thank you all at Aspen Dental.

Chris Olsfather

Albert Clodfelter

Great people. Great service. Very helpful

nicole casey

Great experience and wonderful doctor and staff. Would highly recommend

Christina Bychowski

My husband said they were very nice and made his needs top priority. They even raised our credit card limit so it would cover all of the services needed! My husband is extremely happy with their service!

Kathy Geiselman

Everyone was friendly and helpful I got a lot of x rays and an excellent exam The doctor had all the time I needed and I felt she was very knowledgeable The only problem I have is the cost of extractions

Balraj Rajamanickam

First we got appointment on 9/19, my wife was 5 mins late and they cancelled my appointment without checking with us. Again they schedule on (9/23) Saturday Morning and once we reached office on time they cancelled our appointment as they don't see new patient on Saturday. we have reschedule our appointment for (9/28). D-day 9/28, finally my wife was able to meet Doctor and she is very rode. Dr office have not explain why I need to go for full X-ray and how much it cost. Again they called us said that my wife need to go for ultra cleaning without giving estimation. SAVE YOUR MONEY & TIME

Kayla Gass

I love the cleanliness of the office and professionalism of their clerical staff. My hygienist, Missy, is so friendly and knowledgeable!!

B Ballard

The actual dental exam areas were dirty. They state in writing that you can take a copy of your x-rays with you, but they refused saying their printer wasn't working. The x-rays are digitally taken and have to be printed. If they could print them for the doctor, why couldn't they print them for me to take to me regular dentist? It was supposed to be an emergency visit to have an emergency filling put in, but I saw the dentist for less than 5 minutes, after waiting over an hour, only to be told they didn't have the time to do the filling and it was only an emergency exam they would do. They also tried to get me to agree to have all of my upper teeth pulled as well as my lower molars for dentures, which are not needed. Talk recommending unnecessary procedures.

Trisha Petersen

Staff was amazingly friendly and apologetic for my wait because of an emergency situation. The staff was down to earth, willing to talk me through the procedures i needed, and helped me through the finances as well. They were very knowledgeable and caring. Would recommend them to anyone who is nervous about dentists. They made me feel the most comfortable i ever have been at a dentist!

David Oliver

I am extremely satisfied with the guality of care you get at Aspen Dental. Amber the hygienist is highly skilled and an expert at keeping you calm! Because of her, I don't fear the dentist anymore! Thanks Amber and Aspen Dental!

Zach Chaudoin

Missy was awesome the whole experience was great!

Judy Jacobs

I was very impressed with the number of x-rays and the exam.

Julia Duncan

They are very affordable..they work fast, everything done with perfection, and they care what they are doing. I highly recommend them.

Shane White

Very professional staff. They make going to the dentist enjoyable.

Jamin Carr

Dr.shedd did and amazing job he made my time there fast informational and caring I would recommend him to anyone ..and his dental assistant Andrea r...thanks guys!!!

Susan Ledford

Everyone treated me great. They were friendly and professional.

Halle Long

Very nice staff and doctor was nice and knowledgeable. However, my appoitment was at 9:30 and by the time I got in it was about 10:05... they had to do my X-rays twice cause the first time hey messed it up. I was in there for about 2 hours .. thankfully I didn't have to work until 1:30. Other than that I had a great experience there , going on for a filling and a cleaning next!

Tara Webb

I was able to get in right away for check up, my work scheduled for the next day with needing a mouth guard I was able to be molded and my guard was ready with in hours. Nice helping staff. I would recommend this staff great job great customer service

Evan Crebo

Very friendly, great service! Brittney and Dr. Rai are wonderful!

Nolan Starn

Pam Gates

im only giving it one star because you have to give it at least one dirty exam rooms waited an hour in the waiting room after the exam for the doc who had an employee come out to tell me i have no cavities which i already know i have two from the other dentists ive been to and of course the pain in my mouth i will not be back

Maria

Brandon Shetler

The Staff was all well prepared, kind, and thorough. Thank you Autumn and Abby at the front desk, Amber for my x-rays, Barb with the stellar teeth cleaning, and Bryce assisting Doctor G with the flawless procedure!

Josh Pepin

I've never been but I've only heard terrible things about their business practices. They pressure you into treatments you dont need and then overcharge you for what you do get. If you go make sure u research them or at least have some knowledge about what you do/dont need.

Katina Woodfork

It was wonderful. The staff were great they are very knowledgeable. They give you truth about payment.

Alexis Altshue

Best dentist office that I’ve been to in awhile! The doctor pays attention when you are speaking and talks to you not around you. Will be continuing to go here.

J Dehen

5 Stars all the way!! Friendly and knowledgeable staff, along with a great dentist!

Miranda Hamilton

Super friendly and knoweldgable staff ! Erin and Maria made my visit very pleasant.

Theresa Pollard

I Love this office the staff is Wonderful,warm,friendly very professional.

Samantha Spellman

Didn't get seen until 30 minutes after my appointment was meant to start. The tech was incredibly rough during my x-rays and cut up my mouth with the metal brace for the film. In all, the experience took over two hours and I wish I had followed my gut instinct to walk out after 15 minutes of waiting.

Niki Zborowski

After going to Aspen Dental, I will no longer question as to where I'll go for my dental needs. The staff at Aspen Dental are held to a high standard for promoting excellent care to their patients. All of my needs and concerns were met without a doubt. I had a handful of questions that were answered with ease and assurance by the Doctor, RDH, and the financial consultant. Missy, the RDH, was Amazing!! She deffinately knows what she's doing! She was gentle, very thorough, and prompt with the cleaning I had done that day. The financial consultant was very informative without being too pushy. The woman at the front desk greeted me with a smile and was very courteous. Everyone at the Aspen Detal Office in Bloomington were professional and made me feel special. I've always loved going to the dentist so I didn't have any apprehention upon or during my visit. However, I can tell how understanding and sympathetic the team would be to a patient that may be more nervous than I was. I will be back for sure in 6 months for my next cleaning :)

Kelly Spaulding

I could not believe how wonderful the staff and dentist were. I was extremely nervous going in but everyone was so sweet and gentle. They took the time to explain things to me and got me out in time to go back to work. I look forward to going back!

Evan Symons

It's not entirely the staff's fault, but I was not pleased with trying to set-up a new appointment. I called central scheduling, and they offered an appointment at 5 (wasn't an emergency or anything, but it worked with my schedule). It was relatively short notice, but I said I could make it there for a 5 PM appointment. I made it there at 4:50 and they informed me that they would have to re-schedule the appointment. They said they can book appointments at the office as well and had already filled the 5 PM spot apparently. The staff was nice about it, but I did not think that was the way they should have acted with a new patient. I made the effort to get there early, and I understand you cannot double book necessarily. It was frustrating though rushing over to be early for an appointment that did not happen because of a glitch in their system.

cody anderson

Is there a way to give NO STARS!?!?!!!

F M

Very nice staff.

Slugger

I had a tooth extraction on a tooth that was split down the middle and abscessed. The procedure went well, but the pain after the numbness wore off was unbearable. I think some pain medication would have been helpful. Otherwise, no complaints.

Albert Denard

The staff made me feel very comfortable which is hard to do. I got great services, products,and care for a great price.

Ana Aguilera

Chellie Sieverding

great people. took time to talk with us and find out our needs.

deb paul

My visit to Aspen Dental was very pleasant. Everyone was very nice and explained everything very well. Would highly recommend Aspen Dental to everyone.

Amber French

JD Booth

As someone who is terrified of Dentist trips, this was my first one in while. Everyone here was super understanding, gentle, and they walked me through everything to help me understand what was going to happen. They answered all my questions and didn't make me feel bad for being afraid (even as a grown man). I am less worried about future appointments thanks to the awesome team here. I strongly recommend this place for first timers, children, or any other grown men terrified of Dentists. LOL

Deb DeBolt

The team is professional, accommodating, and courteous. From the front desk to the dentist, everyone seems determined that my experience is positive.

Jason L Chapman

The staff here are all super friendly and explained everything is very simple and easy to follow ways.

Jared Vinson

I absolutely do not like going to the dentist for any reason, Aspen Dental made me feel comfortable, they explained what was about to happen, what to expect, and the staff here are very polite! I highly recommend!

Chris Nowman

Watch your billing statements. I paid in full and still I am receiving bills from them.

Darrin Tinsley

Aspen dental they must be crazy there 1 n dat's get my teeth cleaned . And get a chipped tooth fixed.they tell me I need $1,200 out of pocket to clean my teeth so that's not happening. Ask them just go ahead and put a crown on a chipped tooth they refuse to do it unless I paid them to $1,200 to clean my teeth first. What is this trying to strong-arm to customers make them pay for stuff they don't need told him they're crazy I'll find a new dentist somewhere else.so if you want to get ripped off go to Aspen dental they'll take your money when they don't need it and force you to do things that you don't need before they'll help you fix what you do need.

Jay seek

Charles Warren

Every time i have been to aspen dental in marshalltown ia it was a very pleasant visit everyone is nice and have gotten seen very quickly with little wait time.

Terry Blue

Although my appointment took longer than expected, all staff members kept me informed of the cause of the delay and made the experience less frustrating by their friendly interaction with me. Well done to all :)

Zac Cook

Hi! This is Zac cook writing a review for my mother betty Meyer. She said everyone there was super nice! She loved it and would recommend this office to anyone!

melanie mallon

Super friendly staff! The girl who took my x-rays - Erin, she was fabulous. My visit was smooth. They were clear and concise. I even ended up learning quiet a few facts about teeth in general. Definitely recommend Aspen Dental if you're looking for a new dentist.

JUDY SEVILLA MILLS

MiJin Gavarrete

Doc is great. Staff is friendly. I would highly recommend Aspen Dental of Marshalltown to everyone.

Kate Mattingly

Great care and was very impressed with the professionalism, cleanliness and the amazing compassion and care I was given! Would highly recommend going to anyone who is unsure.

Daren Funk

My son went to Aspen Dental and was asking questions about how much they were trying to bill him and they said they were going to call the police if he didn't leave the premises. I definitely would think twice before going to an Aspen. I wouldn't even go there as a last resort. He said he would rather be pecked to death by a duck then to go there!

Chloe Cox

Awful service, unexpected expenses that I was not aware of and he was rough as hell.

Alicia McDaniel

Please DON'T give this place your business!!! I understand this is a chain so I didn't really have high hopes but it was what we can afford with our insurance. The visit itself was fine, it is their office manager and billing service. They first couldn't find my insurance in their drop down box so they said they would call me about in 24 to 48 hours. When they called me, they would schedule my follow-up appointment. They forced me to pay the new patient deal they have EVEN THOUGH I have insurance that covered. I never got that call back. Called them twice. Never heard anything back. Finally called and demanded my money back. Will watch to see if they do. They said I needed some work done but obviously don't care enough about me as a patient to schedule to get it fixed. We will be going elsewhere and telling everyone to as well! I saw from other reviews that I am not the only person this has happened to. No I don't care about your apology that you will try and make as a reply to this review. Little too late!

Maria Andrade

Great Doctor!! DA's are supper nice and caring!

Ruth Shuey

This place is a scam! Don't go there! They have you finance through care credit and i had to pay them up front for services but still owe care credit. Total scam!!!! $2000 for a cleaning and 5 extractions. Dont go there more loopholes than fishnet stockings. They never even done a follow up to check on me wow!

Ross Pugh

Great friendly atmosphere helpful employees and staff No judgement just come as you are

Joshua Bennett

Good service, very in-depth, very informative, willing to help with financing, and super friendly!

ricky w

Had a tooth pulled here and they refused to give me pain meds for the obvious pain, and again after I had to leave work from the pain...this is the 9th tooth I've had pulled in the last 10 years and never have I been denied pain meds for a tooth extraction....so I had to go to the er who also suggested I should find a new dentist...

Timothy Steinke

I really appreciate the professional and compassionate care that Aspen Dental provided me. Everyone was very friendly and made me feel right at home. Dr. Rai thoroughly explained the procedures and answered all of my questions. Office manager, Julie Porter, went the extra mile to help me get financing through CareCredit so I could get the dental care that I desperately needed. Julie also took the time to carefully explain all of my options and made sure I understood my treatment plan. Every staff member that I encountered made me glad that I chose Aspen Dental for my dental needs.

Arron Andrews

Ashley Zimmerman

Doctor Fadel was amazing as well was my financial expert consultant. All the ladies there were very professional and friendly. Everyone hates going to the dentist, but these ladies truly make it an enjoyable and fun experience during the entire process!!

Nathan Cobb

The office is great. Office staff is awesome. The dentist is very nice.

Do Bu

Not sure you could find an office of nicer professionals with great personalities. Five stars is not enough.

Dan Kaiser

Michael Davio

jessie ferguson

Ron Gunner

This was and will be the greatest experience i have ever had when it comes to a smile had a great time with the staff which are awesome i truly had a great time there and anybody who's looking for the best results when it comes to having a great smile healthier gums and beautiful teeth go see the staff at Aspen Dental!!!

Karla Zugg

Needed a replacement denture for a family member. They got it all taken care of and with an onsite lab, got them delivered in 1 week! Thanks for restoring his smile and making the process so easy! The Dr and staff were all very professional, friendly, conscientious, and caring!! We highly recommend this office

Hannah Thomason

As a new patient, it took a little while to get settled because of all the initial paperwork and x-rays, but I was expecting that. The staff was very friendly and helpful. They were eager to answer any questions and great about communicating the health of my teeth. The facilities looked newer and clean. I'd recommend this place to other new patients!

Jeff Bond

very unorganized. 25 mins past apt time . and the lady doing cleaning of my teeth was just seting up room for my vist when i got called back. so by 35 mins after my apt she started . she seem to be in a rush once started. she was rough.

Erin Cronin

I love it there everyone is so nice!! I love my smile thanks guys

carrie flynn

Went in for the $19 dollar special...need work ...couldnt get financing...just got a $200.00 bill...

Katie P

Very happy with chair-side manner of both the dentist and hygienist. Good explanations, outlined my options, took care of my concerns. Only negative is just how expensive dental work is, but that's just the market. I'll definitely continue to be a patient here.

Megan Pansegrau

Absolutely loved each and every worker. They were all so kind, and thorough. They did everything they could to make sure I enjoyed the service. I will definitely be going back, and sending my children there.

Stephanie Stoecker

I LOVE THIS PLACE!!! Everyone working there is upbeat and kind. They treat you like a friend. The hygienists are thorough and professional and explain the why behind every what. Doctor was keen to listen to my story and was happy to move forward with a treatment plan that we could both agree upon to fit my needs. This place is about the people in the chair, not the wallets in their pockets.

Rainey Mack

They treated me like family! Love these people!

Patty Dillingham

It was an awesome experience. Everyone was very kind and knew their job very well.

Kimberly Carson

I had an excellent experience here. Everyone was very friendly i was also seen in a good amount of time. It was very organized and i liked that they explained and showed me everything that was going on with me and made recommendations accordingly as apposed to previous experiences where they just tell me what there planning on doing and sending me off. I also liked that they sit you down in a private office to go over the payments and costs as well as help you to make out a plan for what you choose to get done. I felt that it made me feel like i wasn't put on the spot and that i had an option in my care and evaluation. I would recommend this place to people. Its also very convenient because you can make appointments online at any time.

Chris Herdlick

Excellent experience. Professional and friendly staff. Quick service. I would highly recommend this business.

Susan Crain

j jones

Friendly and nice. Gentle on the teeth.

Nelly Read

Absolutely horrible experience with the end of the appointment. Everyone was very nice in the office but I was told I needed to pay $400+ to do a gingivitis treatment in order for them to do my routine cleaning down the line - this is AFTER my insurance kicked in. This is also something that, per my gum numbers and overall condition of my teeth, was barely needed. Absolutely ridiculous and a scam. They will get my plan's money for the new patient dental x-rays but that's all they're getting from me. I recommend staying away from this company.

Crayton Johnson

Everyone in the office was awesome and nice. They were extremely helpful and knowledgeable.

Patty Blackwell

Started off great considering I was able to get in right away like same day I called but was misled. Love the staff when I arrived all beautiful warm welcoming smiles. It started smooth with the lovely Erin dental assistant she is amazing and was the one that helped my pain temporary considering I was there over and hour and 15 mins had X-ray and hygiene tech was also great, wasn’t too impress with the dentist on staff she asked me to sit and wait until she was done with her procedures on other patients and I would be last to place a filling. Mind you I was at work and was under the impression it would be taken care of same day. NOPE!!! I had to get back to work. I work 12 hour shifts so it’s hard to get in well too good to be true. Really appreciate Erin for going over and beyond to assist me even temporarily. God bless her heart and her great compassion. So I had to leave couldn’t wait any longer maybe I’ll come back some day praying for a better experience.

Dank Chubbs

Very nice staff. They are really caring and want to do what is best for you. They also listen to you and what you want. Im glad that I got my work done here!

Emily Hope

I give them 0 out of 5 stars. (I know it says 1 star, but it wouldn't let me post my review without providing a star ranking) My experience was terrible. I went in for a cleaning and they took a billion x-rays of me, way more than I should have gotten. Then they told me I had gingivitis when I most certainly did not. I got a second opinion at another dentist and they confirmed I did not have that at all. Not only that, but I never got my cleaning that day, which was the whole purpose of my appointment. Then they tried to sell me a $200 toothbrush at the end of it all and they wouldn't even send my x-rays to my other dentist. I had to go in and physically pick them up. In all honesty, I should have walked out. So beware to all...DO NOT GO THERE unless you want to be lied to.

B W

Very good dentists office. Short wait time and followed through with all they promised

LOUISE Jennings

The staff was friendly. Helpful. Answered all my questions. When I received my new dentures. We worked together to make sure the looked and felt the way I wanted them to be. Very pleased.

Ahmed Bata

I enjoyed my office visit to Aspen in bloomington, IL. I had a filling that fell out and I nervous about getting it done as my last experience with another office was really bad. I called the office and they were able to get me in very quick. the staff were very welcoming. Dr. Fadel is the best dentist I have ever seen. she spent good amount of time explaining everything in details. I didn't have any pain during or after the filling. she was really good. I definitely recommend the office to everyone.

Lorraine Byerley

Everyone was super nice and I was given proper care with my teeth. I loved not having to wait hours for the dentist to arrive.

Emily Fussner

The staff was very friendly and knowledgeable, but the wait for everything was pretty ridiculous. 2 hours for a new patient visit. All I wanted was a cleaning, and I didn't even get that. They did do x-rays and an "exam", but then basically tried to upsell me. I don't want that, just clean my teeth and fill my cavity.

Lathen Ford

Great doctor and great staff! These guys know what they're doing. I was very nervous the doctor made me feel good and relaxed before she worked on my teeth. I would recommend them to my entire family

Kim Blair

The team at Aspen Dental in Bloomington are amazing! They are very friendly, courteous, patient, and knowledgeable. They made me feel like I was their only patient even though I knew I wasn't. Their attentiveness is amazing! And Traci, the office manager, completely understood my financial situation...and never once made me feel like I had to pawn all of my belongings in order to get my dental needs met. She worked out numerous options to help me choose which I could afford rather than just telling me how much I'd have to pay... All in all, this was one of the most wonderful experiences I've ever had going to the dentist!!! My son has an appt today and my husband will be next...Aspen Dental in Bloomington is my dental team now!

Carmen Elena Salazar

I got what I was looking for and the customer service is excellent.

Sherwood Nance

A brief delay from waiting room to dental service area, but all employees were courteous, helpful and professional. Patient care area was clean and tidy. Hygienist was pleasant and efficient. Post-treatment examination by dentist for current or future problem areas was thorough. Next appointment was scheduled quickly. I am a returning patient who has always been satisfied with quality of care patient-staff relationship. Will continue to recommend this location to others.

Gabriella Mahoney

Michelle Jimenez

Ashley Waddell

Aspen Dental gets a 5 star review from me! My big baby of a husband was terrified of getting his extractions and they really reassured him and made sure that he was as comfortable as he could be. They have an amazing staff and our dental assistant (Brittney Crebo) and colleagues who helped calm and keep my restless children busy while we sat and waited on my husband. If you are looking for a good affordable oral atmosphere to go to.. I highly recommend Aspen Dental in Bloomington!

Cindy Boudreau

I was welcomed . I felt compassion to my needs . I was told the truth and was told I would have a beautiful smile again . 5 stars

Araina Wilding

Amazing and friendly staff and doing alot to help with my financial situation and because my problems are causing serious problems with my health they are doing everything to make sure I get back to being healthy and fixing my problems while being supportive through every step.

Penny Waldrip

Very short wait in waiting room. Attentive staff asked me questions and talked me through everything they were doing. Best dental cleaning I've had in years.

Levi Bennett

My visit was a good visit! Very professional and to the point, Kayla really made me feel comfortable and helped me with all my questions, then Dr. Rye was the best dentist I have ever met she was kind, curtious, factual, and made me feel totally at ease

Tammy Hofmann

Aspen Dental, Bloomington, IL. THE BEST!!! Everyone including dentist so very nice, reassuring, friendly and really care about people's health and best interest for their teeth!!! Thank you Aspen Dental!!!!

Stephanie Brooks

I absolutely love this dental office! they are SO helpful and so nice. Price wise not to bad. I mean its a little pricey but can you really put a price on your oral health? but the service is fantastic and they do one hell of a job. The dental hygienist that was working with me both times i have been there Missy is FABULOUS! Each time ive been there i have been on and out in a timely manner and the front desk ladies are so nice as well.

BOB Ross

thanks for helping me understand my gum disease. Bryce and Amber are the best!

Melissa Chambers

I have a terminal lung condition and was extremely impressed at how sensitive and considerate they were to my limitations. Each person was also kind, compassionate and professional.

Zac Decker

Great experience all around. And the lovely strawberry blonde has an amazing butt.

Nathan whiteside

Slow service, had to have some fillings re-done less than a year later. One doctor trying to serve several Patients at once. Would not recommend.

John Foley

We are glad we switched to Aspen Dental. Every one was nice, and that is huge. Everything was explained in a way that was understandable. Big problem that we were not receiving proper care and cleaning at the last dentist. Basically 4 years wasted there.

Dan McClellan

I had lost a filling in a molar and a Doctor with the first name of Robert filled it and advised me that it should be removed. I explained that I wasn't in a position to do it now but would but would when I returned to Bloomington in the spring. This was a very pleasant and professional experience. Not only the doctor but the entire staff especially including the receptionist, Amanda, and that is why I use Aspen instead of other dentists. Dan McClellan

Felicia Duffy

Marlaina Wolfe

Had an appointment scheduled for 11:45 and came in to find out that they were running about a half hour behind. They asked me to reschedule and I couldn't since I had already taken off work for this appointment. I told them I would wait the half hour. I waited the half hour and the girl at the front desk told me five more minutes. I waited another five more minutes for them to call me back and let me know that they needed me to come back at 1:30 so that they could eat lunch. I asked why they would schedule an appointment during their lunch hour and the dentist said " I don't know why they would do that". Obviously there is no accountability or responsibility in this office. The dentist that addressed me was careless and rude. I ended up leaving with no resolution and all they were worried about was eating. DO NOT GO TO ASPEN DENTAL BLOOMINGTON, IL. Save yourself money and time.

Ram Sreekakula

Excellent service very first time.

Chris Macek

What an absolute joke. I was looking for a new dentist in town and I will never be going back here. This is not a dentist to help your dental health this is a dentist sell you all of their scans and products. I asked how much this was going to cost knowing well that I have dental insurance that covers exams and cleanings they tried telling me that it was going to be $20 and then that changed to it was gonna be a few hundred dollars because my insurance doesn’t cover the extensive x-rays that they needed to do in order for the doctor to qualify to see me. Left without getting a cleaning because I Was going to need a $500 gingivitis program before I could ever get an initial cleaning. My gums of been bleeding for five years now on and off they stand some changes in my diet and I’ve been regularly treated by multiple other dentists but not this one.

Bruce Muecke

Fabulous very professional

Stacia Murphy

Friendly, knowledgeable staff! I am not a fan of dentists, but all of the staff put me at ease, and took the time to explain everything as they went along. Highly recommend!

Kat Nelson

They took a chance on me(financing), and treated me with kindness & respect at every corner of my treatment! Now I'm glad to smile again. Thank you Dominique, Natisha & Justin.

Michael Ainslie

Under no circumstances should you attend this clinic. Problem with their billing? "We'll call you back in 24-48 hours" Good. Luck. My wife has called countless times trying to speak to someone with no avail. Do not, I repeat, attend this clinic.

Jason Dunham

Debra Morris

I cannot say enough about the service I received at Aspen the staff (Vesta/Maria) not only professional, but kind informative so willing to help make my visit a pleasant experience My previous dealings with Dentist has not been the best But the staff and personel here at Aspen has restore my faith and eased my fear Thank you

Jason Gascoigne

They will cancel appointments they make, and after getting a quote I thought was high for work to be done, I asked for a print out of it. Teeth they were going to work on they had set for extraction! Four extractions we're on the estimate that they were planning on repairing (so a double charge that was going to leave me with no front teeth......). Had a partial done there that didn't fit so they tried three times to grind my other teeth to make their piece fit! Just today I received a bill and it seemed even higher.....yeah, they gave me someone else's bill, with their address, phone number and detailed information. So I had to turn around and go back to give it back to them and get mine. Just an awful place. *UPDATE* Followed your direction, called customer service, left them my phone number and e-mail address, was told they would have a regional rep contact me within 24hrs, been about a week now. Realizing the issues with this company must start at the top...... *Update* Was told a THIRD time I would be contacted within 24hrs....didn't happen AGAIN!!! *Update* 4 times I have called the number you supplied, 4 times they told me they would be in contact within 24 hours, 4 times they didn't. Why did you even tell me to contact them. Walking though your office door was the worst decision I've made in years.

Keli Voter

I toke my 5 year old to aspen and she had a get experience. They were super nice and gentle with her even when she was really scared.

brady vaudt

Always professional and friendly!

Lisa Gillespie

They were awsome! Very helpful on working with my financial situation. I would recommend them to anyone that wants a excellent dental experience..

Ronald Otoo

Good customer service and quality. Both Amber (Hygienist) and Dr. Matin(Dentist) were very patient and get stuff done. I highly recommend Aspen Dental.

Zachary Starr

I originally chose Aspen just because I knew where it was and I needed to see a dentist. Now that I have been there I can honestly say it is the most low stress dentist visit I have ever had. The people are extremely friendly and the dentist is very straightforward about treatments. The financial consultant is very knowledgeable and doesn't pressure you into any treatments you don't feel comfortable with. For those who don't have dental insurance like myself, the treatments prices are very reasonable and there are financing options available such at 0% interest for 18 months and you can't beat that.

Joe Giroux

Excellent team at Aspen dental. More professional than your typical dentist office. I was very impressed !!

Caleen Wieland

I felt very comfortable, even though I am not a fan of the "dentist". I would recommend this office to anyone. We have many dentists in Marshalltown none were in my network, so glad Aspen Dental is!!!!

Darin Benschoter

Good experience

Shelbz

Great place.

Dolores Hornsby

My experience was amazing! From Traci the office manager who helped me a great deal with planning, Carlotta, Amber and Dr. Matin were wonderful and truly seemed to care about me as a person and not just a chart number. Each of my visits were prompt and I never felt like I was being rushed, and I have no doubt my future appointments will be the same. I have already recommended this office to several people. Thank you all so very much, I can smile again!!!!

breaultcr

This is the most thorough dentist I have ever been to. They tell you how it is and what you need to do to fix it. They are awesome.

Ryan Cook

I love the Bloomington office of aspen dental after having a major surgical extraction of 15 teeth from the east Peoria office and having them not schedule a follow-up or even make a set of immediates I could wear I got frustrated and went to the Bloomington office and WOW what a difference. Everyone is super nice and explained everything and even fixed the plates I had gotten from east Peoria they are amazing and caring and I can't think of anywhere I would rather go for my dental needs!

Claire Pearl

Wildly unprofessional in the way they handle business, always a long wait, staff never seems happy, generally just an annoying way to go to the dentist. Will not be back.

Dominic Volpe

Wonderful staff and service. All my Dental needs were meet in a friendly fashion. A+ staff at the Bloomington IL location.

Joe Mcvey

Nora Byers

A wonderful experience from the moment you walkthrough the door! Such kind/ knowledgeable staff! I look forward to continuing my relationship with Aspen Dental in Marshalltown.

Paula Pisney

Every staff member was so friendly and helpful in answering all of my questions. I like that there is a computer screen in front of the chair so that I can look at my x-rays along with the doctor. I really appreciated that they gave so much explanation to each step and what they were looking for, it made me feel more respected and empowered as the patient.

Tammy Barrett

I am not a good patient when it comes to going to the dentist. This was my first visit to Aspen Dental. Everyone was great! Have a hard time putting into words exactly how well this went. I have had a lot of dental work done, and have a lot of fear, but my experience at Aspen made me wish I had gone there long ago. All the woman were great to talk to, listened well, the technology there is nothing like I had experienced before. The cost of my first visit very grateful for all they did. Amazing!

samuel latimer

I had put off having my teeth pulled and getting upper an lower dentures for a few years. after having trouble chewing I decided to have it done . every one at Aspen Dental was very nice and able to answer all my fears honestly, Katelyn was very positive and made me feel more relaxed on my choice of have it done . Doctor Rai had pulled a bad tooth of mine a year ago . I was glad she still was there . this time she pulled about 12-13 of my remaining teeth .Doctor Rai told me every thing she was going to do before hand and during . She is very calm through out it all and makes sure your feeling No pain ! I her tone of voice was very calming to me and at ease through out this I was glad Katelyn was the chair side thru this .. I am doing good with my temp dentures so far It has only been a few weeks. I cant imagine any one walking out singing zip a de do day after have this done . It's a big change for me , I'm 70 .and would suggest to every one to take better care of their teeth to avoid having to go thru this later in life !

Julie Breese

Staff was prompt, polite, and they actually realized that I was in pain and had sympathy. Very impressed with the service will definitely go back.

sarah steward

Mike Charlesworth

I have always been pleased with the staff at Aspen Dental in Bloomington, IL. They are always happy to see me. My dental hygienist Melissa is the clear standout of their staff. She is great at what she does and has motivated me to get braces and even gave a great referral for this. I'm looking forward to having a smile that I can look forward to and have Melissa and the rest of the staff to thank for that:)

Mackenzie Mulder

This was my first time at Aspen Dental. My wisdom teeth are coming in and causing me some pain. However, my insurance only allows me to get x-rays once a year. The dentist there made me, the patient, contact my previous dentist to ask for my x-rays. They even talked to my previous dentist using my cell phone. Then afterwards, they referred me to an oral surgeon and said they couldn't do anything else for me. They told me they would email me my x-rays so I could take them to the oral surgeon. I never received my x-rays via email. Overall, the staff was nice and accommodating and helped me as much as they could .

Trevor Slack

Amber Barb and Dr G are the best will keep on coming back because of them so nice and good at there jobs thank you for hiring great staff

Bob Beiler

First time I was at this office the manager at the time, day after Thanksgiving, the couldn't function because of o.m.was not in couldn't even pay bill, never heard back until I contacted them after holidays, service never got any better would call and leave messages, o.m.always said she didn't get message ,my wife called to cancel appointment o.m. got loud blamed confusion on me because I called other aspen office for appointment and hung up on my wife. WOULD NOT RECOMMEND THIS OFFICE TO ANYONE! !

Scott Pappas

William Moberly

The Bloomington office is AMAZING! Mallory and Dr. Dossett was very friendly and compassionate to my dental needs. When I had an issue with my dentures, whether it be sore spots or not fitting right I was able to get in usually the same day or the next day and get it taken care of. I highly recommend this location to anyone needing dental procedures.

Brian Vond

I'm pretty happy so far with my experience at our Marshalltown Aspen Dental Office. The staff have been very nice, and I've felt pretty comfortable with both of the Dentists that I've seen. I'd recommend anybody needing some dental work should at least go stop in. My first visit was completely free!

Ronald Moore

Fast and inexpensive. Very helpful and polite staff.

jody stevens

I have a lot of people ask about my teeth. They say that they look so nice and ask where I get them done and I tell them Aspen Dental in Bloomington IL. They have been very nice and respectful to my needs and concerns.

James Hasty

I am 24 years old and Terrified of dental work, always have been, always will be. This particular office treated me as a normal person instead of like a scared animal, as other places such as Lakewood have, and have worked with my anxiety, financial situations, and helping me choose the right treatment plan. The staff in this office are Outstanding with patients, and are VERY friendly, they even remembered my name when i left at the front desk, Without looking at the paper (;

Madison Stull

Rachel Cohernour

Felt cared for and respected.

Mike Wathen

Very good service! They definitely have gone above and beyond to make sure i stay comfortable with my impacted wisdom tooth!

mzmichelle212

Aspen Dental has a very pleasant atmosphere the staff was very friendly and professional especially Andrea Rosales she was very knowledgeable and eased my concerns about various procedures I'm going to be undertaking soon. I recommend that you come here for your dental needs because Dr. Kenneth Kadziela is excellent

Blanca Pintor

Great Doctor and great staff.

Andrew Thelen

In the course of a year I visited this dentist over five times. You know it's bad when they can't have a dentist stay... Every time I visited it was a different dentist. All of them did sub par work on my mouth. Each time I left I was in pain (I've been to a lot of dentists and know what is normal and what isn't) the billing department is a joke. .they told me it takes 6-12 months to see what insurance pays for. (I went in over the course of a year, after the first visit my insurance was maxed out. I continued to go back and pay everything out of pocket and upfront. Each time I paid I made sure I was paid up and didn't owe anything. They continued to say I owed nothing. Six months after my last visit I received a bill for 650$ stating my insurance didn't cover something 9 months ago for my FIRST visit.) Insurance does not take that long to hear back from. Will be contacting the BBB with this! Upgrade your software or retrain your employees Aspen.... Customers should beware..

joe grenier

Aspen was fast and did excellent work I would recommend to anyone needing dental work

Stephen Donovan

Very unprofessional change my appointments all the time!!! they should keep your appointments if you been going there for over a year!!!! Very unhappy!!! If I didn’t pay them off already I would’ve never went there!!!

Franklin VanBuskirk III

Excellent service, and compassionate

Loren Ehling

I WAS TREATED PROMPTLY AND WELL

dave krostal

Friendly, efficient and professional . Did have to reschedule once but found a date close to my original appointment. Happy with the overall experience.

Sonya Phifer

I loved my experience at Aspen. The staff was very friendly and helpful. Everything was explained to me from start to finish. I definitely will be recommending Aspen to my family and friends

Deonte Richardson

This new dentist they have working there is ignorant and rude...can't give pain meds to someone telling them to go to the er instead...worthless...

Bryan Andrews

Yesterday was my first time in Aspen dental. The staff was very professional, welcoming, and an absolute pleasure to speak with.

Bea Smith

I was so amazed. The DA that was taken care of me, Cindy was absolutely awesome. She was experience and understanding. I love Dr. Dosset!!! She is so skilled and compassionate. I went in emotionally distract, but I came out smiling with a temp fix and information for what I could and am going to have done to fix my problem. Thank you so much Aspen Dental and especially Dr. Dosset.

suzanne ansari

They used a dental tech student to do my xrays which would habe been fine if the dental tech in charge was not intimidating to both her and me. She told me "You wont be able to see the dentist if you choke. Eyeroll. She huffed as she took the xrays herself. The hygenist was very kind but didnt get to work on me. 2 hours later. It took over 2 hours and no work done. But they made sure they gave me the written estimate. I am not a car. I went to Hershey Dental and withim a half hour they were pulling my tooth and calling me dear.

Rob Stanfield

I am not a big fan of going to the dentiste. The experience I had at Aspen Dental was absolutely amazing. The staff was so nice and made me feel like I was part of their family! Thank you Aspen DentaI, can't wait for my next appointment.

Kim Heenan

The staff was very friendly and explained their process. They answered all my questions and gave helpful advice.

Fajah Hooker

Great, experience. Very neat and clean place.

J Lack

Office staff is rude and non willing to work with patients. Don't waste your time even considering this provider. Extremely disappointed.

Vivienne Rivera

I had a 2:30 appointment and did not go to the back till 3:15. If I have to be there on time then they should be on time. If they are running late then I feel I should be notified. If minutes late I deal with nut 45 mins is a lot.

cory robson

Everyone was kind and friendly even when I was a bit grumpy do to tooth ache. By end of visit I was feeling better and everyone was great.

Autumn Fontanini

Tiara Smith

Erin was great with the Xrays. They were painless. Dr. Bhandary is great too. Bunch of laughs. Top notch care and customer service.

ken lee

Over the last several years I had to have teeth removed and it finally brought me to Aspen Dental in Bloomington Illinois. Due to my previous dental visits with other dentist, I had walked out of those offices in lots of pain and misery. When I came to Aspen it was due to a work friend who recommend them. My experience with Aspen was the greatest I had ever had with any Dentist or Doctor. I had to have my final teeth removed. It had been over a year with no teeth for my bottom and only 7 left for my top. The Doctor was very thoughtful of my previous experiences I had been through. She made sure I was comfortable through the whole process. The staff through this process was extremely helpful and very caring also, if it was not the doctor it was the staff! Believe me when I tell you that Thursday when I went in after my 2 trial fittings before my extractions I was all smiles. The doctors and all of her staff had worked so hard on making sure I had a smile. I had not smiled in over a year. That day came after pulling my teeth and the first thing I did after they were done was grab my phone and took a selfie with a full set of teeth. I do believe I had tears in my eyes due to I had not smiled in so long because of my teeth and here I sat in the dental chair just minutes after having my teeth removed for a selfie. The following day when I went in for my 1st follow up I could not stop smiling and talking, to me it felt like Christmas morning and my wish had come true for my teeth and a very beautiful smile. Anyone who is going to be going through this process please take these steps and you will find yourself back on top. Pain management- listen to what the doctors say for your meds, Don't forget to take them. Do not forget to eat while taking them even if it consists of a soft diet. Leave your dentures in till otherwise told. Speech is easy, just pick up a book and read it out loud for 15-30 min several times a day. You will find that certain words are hard to say, I know it will be hard just don't give up! With each day you will feel and sound better. Don't rush to read it fast, nice and slow for proper pronunciation. Everyone has a different healing process, for me I was back to work in only 4 days. The most important thing is take a selfie before you have them removed and take another selfie right after your done and sitting in the chair you will see a whole new you with a beautiful smile. As for me it has been 12 days since my extractions and I enjoy my new beautiful smile. A very special thank you to Dr. Rai, Viola, Erin, Brittney, Molly, Andrea, Kourtney and everyone in the office you have been so great! You girls have the biggest hearts. You girls truly are angels and you girls truly understand team work. Thank you all for helping me regain the beautiful smile I have now! I personally believe that a thank you is not enough for what you did for me and so many others that come into your office. Just ask the girls about Ken, the guy who did his own research I am sure they will have a good story to tell you. From no smile to a beautiful happy smile. Ken L.

Saige Anderson

As a college student in this town I would recommend Aspen Dental to anyone needing comfort, care, and support for their dental issues. I had multiple concerns when I first visited Aspen Dental (as I haven’t taken the best care of my gums or been avid with dental check ups). Durning each visit this office has been patient and extra informative with me. I truly enjoy my appointments as they make me feel right at home and never doubtibly make me laugh when I’m scared of a procedure. Aspen dental values their clients which gives them 5 stars everyday in my book.

Christine Sanders

From the first day I walked into Aspen Dental in Bloomington, IL, I felt comfortable. The staff was quick to place my needs and concerns as a top priority. Amber, my hygienist, continues to go above and beyond, asking how I am doing, what's new in my life, and really makes me feel like a priority. Dr. Matin, my dentist, is patient, and very thorough in his explanations, making sure I am comfortable and confident going into each and every procedure. Being my age, I have seen my fair share of dental offices, and met my share in hygienists, but, I would seriously rethink moving out of town if it meant I would no longer be within driving distance to this office. If you're in need of a friendly, UNDERSTANDING, dental office...I would recommend no one else. I no longer dread going to the dentist, and that is saying a lot.

Praveen Kumar

Very bad experience with Aspen Bloomington IL. On first day they told Intial dental exam was free with your insurance and no need pay money from your pocket. After 45 days I got a bill of $73 and today I visited aspen to cross check now they are telling your insurance is not paid so you need to pay and forced me to pay the money. They will tell lie to get the business. Not trustable. I got the call from Aspen customer support on 08/02/2017 and they told sorry for what happened and we are reverting back your 73$ to master card. But still now I'm not seeing that transaction.

Ryan Tuggle

I really enjoy this Aspen Dental. The staff are very nice. The hygienist is wonderful! They are currently in the process of hiring a new full-time dentist, so I cannot speak about my experience with him or her. The dentists they've had previously did a good job. I have nothing but positive things to say about this particular Aspen Dental.

Kevin Ferneau

Sharon Craig

Great team.

Hailey Wickenhauser

I'd give the NO stars if that was an option. I had to switch dentists due to a change in insurance. I entered the office and was treated rudely from the start. There was popcorn on the floor behind the reception desk, not very sanitary. Then I waited 45 minutes to get called back for my appointment. The dentist checked my teeth and whispered and giggled with the assistant (very uncomfortable). Then I was told that I had to replace 2 fillings and that I had 5 cavities! That seemed odd since I have been to the dentist twice a year since I was four! That number was extreme. I was not told while making the appointment, But they do not do an initial exam and a cleaning on the same day, so I'd have to make another appointment to come back for the cleaning, and multiple for the fillings. I was quoted over $600 for the total bill for all that work. I made an appointment with another dentist in town who did do my cleaning and exam all in one visit. He reported that my current fillings were stable and the I had NO CAVITIES!! What a SCAM!!!! I will not be returning to Aspen, nor will anyone in my family be going. I caution you if they try to sell you on extra work!

Christy Bailey

Getting in to make an appointment was easy and being seen was fast. Didn't have to wait long and they were very thorough.

mama J

The entire staff were so very kind. They were able to replace my bottom denture. I dropped it and broke it. It only took 4 days to get it fixed. The bottom denture matches the top 100% perfectly. Thank you all for giving me back my smile. I am now a patient for life.

Michelle Lehning

I never thought I would have so fun much at the dentist! It was so much fun. They were so kind. They were gentle and took the time to explain what services I need and how much it costs. It was such an amazing experience and I never thought I would say this but I can’t wait to go back!

Katelyn Trunnell

The dentist was funny, personable, and very through, Normally I am terrified of the dentist but she made it feel more like a super smart friend poking around in my mouth than a scary medical person. She also was very good at explaining all the little details when I asked instead of using medical jargon.

Teddy Mallers

I went to Aspen dental yesterday to see a dentist for the first time in about 5 years. I was very open with all the staff I worked with. Andrea is one of the Lead Dental Technicians and took my X-rays. Andrea was very efficient and took the fastest X-rays I have ever had. I was then led back to the patient room to wait for the oral hygienist. I ended up waiting about 25 minutes. At first I was upset but then I realized they were just very busy for the day. Missy was a wonderful hygienist and very educating as she went through the initial inspection and potential treatments going forward. She also gave me a diagnosis on something that came up but suggested I ask the dentist as he is more qualified than her. Dr. Webster came back shortly after Missy finished and took a more thorough look. Dr. Webster explained that I would need to have my Wisdom teeth removed sooner rather than later based on my age and their growth pattern. He also mentioned that I would need to rebuild and crown a chipped tooth. When he was finished, he asked if I had any questions. I asked about the sore that Missy saw and he didn't even look at it. He said it was probably an accident and to not worry about it going forward in a dismissive tone. I also asked Dr. Webster about corrective work on my teeth because I hit my mouth when I fell onto a coffee table when I was 4 years old and never had work done to fix it. Dr. Webster stated I should research orthognathic surgery and then make a decision. I was very frustrated because I am 26 years old and am very aware of the internet. I would rather seek a professional opinion rather than go to google where they would probably say I have something worse than it is. Maybe I do need drastic procedures done to correct it, but I would rather find out from a person who went through extensive schooling than a website that is curated by hundreds of random people that I do not know for sure if they are qualified to provide a proper diagnosis. On top of that, the internet cannot see the X-rays that were taken an hour ago and describe to me verbally and visually what the process would be. I don't like to leave lengthy reviews and I was not happy to have a sour tone while writing this because the beginning of my visit was everything I could ask for since it has been 5 years since my last dentist visit. Please go and give Aspen Dental a shot as Dr. Webster may have just been having a bad day. I hope this experience was a one-off and not a true representation of how Aspen Dental treats their patients on a daily basis.

Sharky Shaffer

Very friendly and personal. They are also very helpful with insurance and financing.

Jim Woolridge

Satisfied with all staff and doctors and nurses we are moving forward with the next appointment

Michael Jones

Business Hours of Aspen Dental in Illinois

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
9AM–7PM
FRIDAY
8AM–1PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Aspen Dental en Illinois
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