If i could give this office a negative star I would. The front office staff member was rude and very unprofessional. My child was seen by Dr. Byrd she was rude, arrogant, morally and ethically unprofessional. I had an appointment for my 24month old and my 6week old at 9:30 for both my kids. I was late, i got there at 9:42 the front staff said that i had to reschedule and that my kids would not be seen. I apologized for being late, which had never happen before but monday morning traffic was awful. I asked about a grace period they said that they didn't have one, (but when i talked to office manger later said they did). I explained that both of my children had an appointment at 9:30 and that at least one of my kids should be seen. After a wait they said that one of my kids would be seen. I chose to have my 24 month seen because they said that she needed her shots and that she should be the one seen. After we get back in the room Dr. Byrd come in and begin asking the same questions that we fill out in the waiting area. I stated concerns about my picky 2year eating habits, she stated let her starve if child don't want what you are having.( i thought that was strange and rude) Then i asked about the shots She said that my 24 month old would not be getting shots just the flu shot, i advised i didn't want my child to get the flu shot, she insisted that my child get it.After i said NO several times with a nasty attitude she said"we are done here". I said if my child is not getting shots if she could check my 6 week old head and just look and see if its an area of concern. Dr. Byrd response was "no" i said you can't even just look and tell me if something looks wrong she then again stated sarcastically "no Ma'am and proceeded to walk out the door. I would NEVER EVER bring my children back to this office and i suggest you don't either!!!! if a doctor could do this to a newborn child after she took an oath and became a pediatrician this just shows me she don't care about children and their well being. DO NOT LET YOUR CHILD GO HERE!!!!