Reviews of AHF Healthcare Center - AID Atlanta (Doctor)

Chris Greene

Super nice staff and very attentive staff. But I went for an STD/STI testing and nearly 3-4 weeks later they have no results. No one answers the phone so I had to physically go up there and they had no record of it and just gave me a canned answer of "they send off the samples to the state and they test them on a first come first serve basis". Don't waste your time. Go pay money or use your insurance go to an actual clinic that takes their business serious.

Magbis Hernandez

Every time I come here That chick April Williams from front desk is just rude she doesn't have any courtesy to answer the good morning/ afternoon, smile or show any Interest on being nice, seems like she is annoyed and ready to go home and it's only 9 am... I think she doesn't like Hispanic people or she doesn't like me. The rest is just amazing, doctor Paul is just awesome, the office is always clean and comfortable and the rest of the staff is really friendly and nice

Esther Alexander

I’ve gotten tested here twice. The first time everyone (except for the front desk people) were extremely nice and I got my results back almost immediately (at least a week later). The second time I went EVERYONE WAS SO RUDE LIKE WHAT ?! I gave them the benefit of the doubt that somehow everyone was having a bad day. I got tested back in November 2018, and I asked the doctor person how long results usually take to come back, and he told me “if you don’t hear back from us at all it’s good news”(meaning that all the tests came out negative) that just seemed VERY unprofessional to me like i need to be getting my results either way... anyways...tell me why i’m JUST NOW getting all my results back in February 2019 this is crazy. Thank God i don’t have anything and that i went to get tested somewhere else because if i did have something, things would have gotten WAY worse and i wouldn’t have even known it.

Bryan Glenn

Aid Atlanta is a Horrible place to go to to get any type of services

maria pineiro

The nurse lady in back taking blood samples is really rude. You really feel discriminated as a Hispanic in this office, but overall free services, so you kind of just suck it up.

crawford deandre

I get in and out. The best clinic in Atlanta to me :)

Anonymous B.

RUDE. Especially the fat lady in the testing room. Keep your thoughts to yourself! & nobody knows what their doing.

Mindy Stewart

Nice staff and nice clinic and helpful with people who have AIDS and HIV

Darren Hicks

Promoting healthcare services and guidance nationally.

jason JJH

horrible, the doctor actually just asked me what meds i was on 5 years ago and said okay that is what we will put you on. It is like the only time he has actually listened to ANYTHING or checked me physically. I found out i have cancer after going to this clinic for 2 years and it would have been discovered if this idiot had actually done a proper physical. DO NOT TRUST THESE PEOPLE!!!! THERE ARE BETTER OPTIONS. Hell they don't even answer their phones or respond to voicemail. It is just a grant hungry succubus

Clayton Foster

I can't ever get a hold of someone

Darryl G.

Been here a year Great Clinic, Great Nurses the only thing I dislike about this clinic is that sometimes it can be a lil busy and wait times can be a lil longer than normal which is understandable , bad thing is they barely answer their phones or call you back, now I understand their reason why they can’t pick up but please at least call back within 24 to 48 hours also they need to be more confidential and quiet at the front desk and not so loud when it comes to speaking about health issues and agencies like Ryan White or ADAP that a person may have that should be discussed in a different area. and lastly I wish they can move their location parking can be horrible sometimes and it’s right next to a intersection in Atlanta horrible place to put a clinic so during lunch hours or rush hour it’s hard to get out so yeah they need a better location somewhere else in Atlanta.

DeMonte Simmons

It's ALWAYS Such A Maze Trying To Get Thru To The Clinic and When You Finally Get Through No One Answers The Phone You Can Call Repeatedly and No One Seems To Pick The Phone This Can Be Very Annoying. You Would Think With All The Changes They Did To Make In The Inside Look Fancy. They Should Have Put More Focus On Making Sure Personal In The Clinic Is Always By The Phone Answering The Phone. "Man The Desk At All Times" Patients Are Important and Should Be A Main Priority. But No One Answering The Phones Thats Not Showing This Facility Cares

Kathleen Thompson

I get tested there regularly and every time I go the nurses are always so sweet and full of life!

anna stevenson

After reading some of the negative comments I was nervous but I called anyway because the location was convenient they were helpful, friendly, and informative on the phone. When I arrived the front desk was also very pleasant and helpful. I filled out a quick form and was promptly escorted to a private office by Tony who was so sweet and made me feel so comfortable. He asked me a few questions briefly explained the testing procedure and how to obtain the results. I was out the door in 30 minutes. Smiling all the way home. I thought Aid Atlanta was amazing. Even the facility is beautiful. Thanks so much Tony and the rest of the staff. You made my day!

Gina Sweets

Fast service (free)

A Hedrick

FREE & great for our community.

Jeremiah Tate

Good place

Delores Carr

Service was professional quick confidential and I'm very satisfied with customer of course I'm telling everybody about this clinic

Shawn Perry

Wonderful place doing great things for amazing people

Bob Dastrup

AID Atlanta exceeded my expectations. I was fortunate to get Kenny, who was knowledgeable and very caring. He even emailed me 2 days after my visit to follow up on a question that he had to research. Also, the electronic test results were fast and efficient. I highly recommend AHF Healthcare Center - AID Atlanta.

jenee roboo

It has always been a good experience whenever I have went whether it’s a rainy day or a sunny day! I have been coming here for 2 years now and I love to see the upgrades as far as the pros . Con wise , the new process in place takes a lot longer versus when I use to come in and out in 30 minutes . But Atlanta is a melting pot so that’s to be expected , this is a big city as far as people so this clinic is the new dmv. Lol make light of it and as long as you walk out with what you came in for whether it took 5 mins or 2 hours you got it done .

Charles Bailey

This has been one of the worst clinic that I have been to. I know its government fund but the service is horrible. You will spend over 2 hour just to see someone and you walk in with signs saying don't be late Really! No one follows the HIPPA law here you will hear everyone information just setting in the waiting room. Try to call the clinic and you ask to leave a message with no call back. It took me 2 weeks to get a hold of someone for a simple answer. The clinic put me on the wrong schedule for an appointment and had me just setting in the waiting room then ask if I can reschedule. SMH. I would type more but WHY!

Michael Edwards

So I was wayyyy lost and confused because i could NOT find the building with my GPS. So I called and someone named Stephanie stayed on the phone with me and googled the buildings I described and basically led me step by step until I made it to the building. Shout out to Stephanie — I love you!!!

Marlon D. Gandy

They're always pretty nice to me when I go for my annually testing!

Reginald Casseus

No problem coming here and getting tested. I've been coming here for years now. Good customer services. My girlfriend comes here now.

Yolanda Ross

I like it

Samuel Eastham

Even though this place is free, it's not worth it. They did not contact me after my test results should have come back positive (ended up confirming this with my PCP), and did not treat me even though I had symptoms. When I tried to call to check on my results, I couldn't get anyone on the phone. My friend ended up deciding to stick with them, and the way that they administered his treatment was totally incorrect. Unless you're desperate, I recommend going to a real doctor.

Keana Laster

Great place and got my results on my phone

Luis Alberto Simauchi Jr.

The place was good to me, they offer exactly what they advertise!

J Perry

I spend more time filling out paper (in triplicate) than getting treatment. nothing about them is very efficient except fundraising. they're doing work alright I'm not sure how altruistic or noble "the work" is.

M. Jenkins

Caring and confidential services. They are welcoming and friendly. I hope they continue to grow. Clean facility located in the heart of Atlanta.

Mercedes Wells

Testing hours are only 10am to 6 which information should be posted notifying everyone instead of people showing up at 830am and wasting time and gas.

Dezzie Rodriguez

The center was nice and everyone was nice and helpful except this tall African American lady (I am as well) with short black hair. She was rude and nasty and did not want to draw my blood even though I was sitting there for two hours waiting patiently like everyone else since 3:30pm. She needs to work at a job where she doesn’t need to be around people. Zero customer service skills. Then was discussing another patient while I was in the room I could barely hear the man who was doing my mouth swab.

Dylan Kehr

Information I needed, quick and to the point.

Anjelica Timms

Visited here with a friend and the customer service is phenomenal. I felt very welcome and was impressed with the bedside manner of all staff. Free HIV testing for all!

Matt Mathis

This clinic was from so far the worst I have been. I went just once and there is one girl in the reception that she is horrible. She took my husband's name and DOB wrong twice, and since then I am having problems with the lab because they keep sending me bills, the ones my insurance pays for, and now they don't want to pay it. I am trying to get them on line to fix these mistakes and it is impossible to reach someone in line, I've tried for days, on e-mails, messages and calls, no answer... never. That's why we went there only once and never more. Doctors and nurses were really nice, but attendant people ( reception and phone ) are horrible. I am giving one star because I have to, but in fact is zero.

Javierm Msuasto

They always so helpful

Erik Mendez

Receptionist unfriendly,rude and disrespectful with an attitude that’s not good or friendly customer service,they need to be more professional and caring.

duke duke

Visiting aid Atlanta are one of the most friendly place ever..... What makes it even better MS. APRIL WILLIAMS .... She are one of the most friendly sweet person I ever met doing front desk service always greeting u with a smile most important she never talk to loud for other to hear ur business .....aid Atlanta thanks for allowing some one so professional and friendly to take care of ur front patients.

juan Mireles

I read someone posted that Hispanics were discriminated here, so I was a little hesitant but she could not be more wrong. My fiance and I are both Spanish and neither of us felt discriminated at all. There is even a Hispanic counselor working in the back. Everyone is laid back and non judgemental. The nurse taking blood made me feel extremely comfortable. I did not find her rude at all.

adam cathey

Great people working there

Rebecca Ratchet

Got a false positive. First time it’s ever happened to me despite going to various clinics around the city. Had to make some awkward phone calls for no reason. Don’t go here you’re better off going to Sister Love in the west end

Gregorio Samsa

All staff; reception, doctors, nurses, social workers, etc., absolutely all staff are very friendly and professional. I would like to put 6 stars but there are only 5.

Kristian Riggins

This place is a life saver. Anyone who is questionable or has doubts should not 2nd guess this place. They halp everyone and the do a excellent job. Wonderful program and excellent staff

Maurice A.

Friendly people here for the most part. As much as I’d like to rate 5 starts, this office’s communication is severely lacking. Voicemails go unreturned, and it’s difficult to get in contact with case management. I’m feeling like I’ve slipped through the cracks.

Ivonne Reyna

(Translated by Google) Magnificent attention and treatment (Original) Magnifica atencion y trato

bobby smurda

Great service. But why must a wait a month for a new patient appointment?

Kenneth Cho

Looks like April's an a hole to me

Dina Johns

The guy that answers the phone for hiv testing is so rude!!!!! So rude that I busrst into tears after I hung up the phone! He didn't have any knowledge on type O hiv and was angry when he got back to the phone. He told me he will not get up to find out what test test for type O. And he have other people to answer the phone for. We were literally on the phone for 5 mins. For a person who is trying to find out if I have hiv he made the experience even more a nightmare!

Tommy B.

Awful at return calls. Practitioners never assess you when you visit or seem to care about the symptoms you are having. Will never come back for care

Lorenzo Stylez

Since I have been going to this place I have always felt welcomed and the staff is so nice and personable, where they don't treat you like don't matter. The new front desk lady is always so nice to me I believe her name is April, she always makes sure that I have my next appointment before I walk out the door and her and the older guy that sits behind her always has me laughing when I am coming in and leaving. You all has an amazing staff that does exceptionally well with ensure that I am in tip top shape. thank you all so very much for showing so much compassion.

David E

If I could give them no stars I would. Over the course of a year I was given excuses and misinformation and still I trusted them and that they would do what they receive Federal funding to do. Help people in need. They discriminate and are dishonest about their policies especially with HOPWA assistance. NEVER in my life have I ever experienced such a shady organization- Uncaring unprofessional and should be shut down. Find another agency in Atlanta that CARES about their clients. RUN AWAY FAST!!!

Kenroy Simon

Gail.... Wind beneath my wings...body of a goddess...is a gem! Awesome customer service. It was my first time there to take an hiv/std test and Gail made me feel comfortable and relaxed. Gail is the best thing that happened to Aid Atlanta. I was in and out. The gentlemen that performed the tests was awesome as well. Thank you Aid Atlanta!

Lanie White

I work there.

jaier gordon

A great facility with a very helpful staff, I was in and out within an hour or two to get HIV / STI tested.

Be Sandifer

Overall experience was A+. Customer service awesome. From initial contact with a rep over the phone to walking out the door. I went for std/sti & hiv testing. The testing was free. HIV results given to you during the visit. Other results will be loaded to Havana. No appointment was needed as I walked in around 3pm on a Thursday. Wait was not long at all. I parked in the parking deck. Was a little confused as to how to get to the building. I ended up walking a path beside the building and went through 2 gates. Other than that..no other complaints.

G Manigault

They can and should do better.Before I came to Ga.,I called here looking for info,hospitals,doctors..And I was told that once I arrived I could register and get a worker to help me with this process.Well what was said on the phone was Bs. I was told i live too far away..never suggesting medical transporation or an alternative. When I finally complained enough I eas given a worker that if she said "fer sure"one more time..ugg.I have been an hiv advocate in upstate ny..rual areas..never have i seen a worker so removed from her job,with no respect for her client that never went back.

SD OII

Horrible

Daniel Merewether

A streamlined system with patient and friendly staff, and very little wait compared to other free testing centers. Same-day HIV test results and the other tests will be sent to you in a confidential online portal! Treatment at the center taken care of if you test positive for anything.

Danny Lage

If the world had more places like this, there would be no poverty, no famine, no ill people unattended. Thanks for all you do, have done, and will continue to do for anyone in need, no matter how light or heavy their troubles are, may you be blessed forever

Nova Star

Low paid idiots I feel sorry for anybody who has to come here all the time

Christina Amos

The staff here is very friendly, knowledgeable, and welcoming. They truly make the experience as painless and easy as possible.