Reviews of Hollywood Dermatology & Cosmetic Specialists (Doctor)

La'Torria Johnson

the worse customer service ive ever experienced. simply wanted to refill a prescription called for over a week , went to the office and still no prescription fill. spend your money elsewhere

Sonia Neira-Matthews

Nice comfortable installation's, several DR's specialised in various Dermatology fields. The pricing for treatments are fair and competitive, offering several beauty package's and health treatments. My physicians DR. Bertha Baum, Dermatologist, and DR. Sholomo Lanes, Phlebologist both DR's are experienced and friendly. I'm content with the results after 2 Dermatology visits, and 1 for my veins, still have a few to go. At the Hollywood offices some Staff members lack customer relation's skills, and need more qualification's to work at the front desk, they should be more diligent when it come to patients awaiting for a while, perhaps explaining about the tardiness with the appointment. At the Hallandale Blvd office the manager was Honorable and re-funded my office visit charge, she told the front desk girl " Remeber There is no charge for a follow-up" !!! I had no idea but the assistant knew... All the DR. assistants are cordial in both offices, and seem to be competent in their job.

Isis Antelo

2nd appointment with Edith. She is so thorough and polite. I went in for hair loss and she checked for any skin cancer. Very happy.

Maria M

I was treated two months ago with juvederm. The doctor performed the procedure unprofessionally and now after 2 months! I still have lumps and bumps on my cheek and the area looks bruised. Do not let them near your face!

Gary Goodenow

Staff is very friendly & accommodating. Overall experience is excellent

Laura Ruiz

I love this office! I had a wonderful experience with Lucia Kraus, PA-C and all the staff at the Miramar location, especially Joan. I am eternally grateful to Ms. Kraus. She is is sweet, professional and listens to all my concerns. I highly recommend this practice.

Vanessa Alenier

My 8 year old son had a very bad skin condition that came on suddenly. We were a new patient and they squeezed us in immediately to see Nancy. Sure we had to wait a long time in the waiting room but it was well worth it. Nancy was so patient and thorough with my son! I really appreciate Nancy's attentiveness!

Andres Cabrera

Wait is a little bit long but very friendly staff. And Dr. Julien Moore is an awesome individual, professionally skilled, and the best doctor I have seen in many, many years

Cindy pierre

Not even worth a star. Wait time is over 1 1/2 hours. They are very inconsiderate.

Kimberley M

I went to their hollywood location because of my persistent acne and another minor cosmetic treatment. My appointment was scheduled for 3:30 p.m. and i showed up at 3:15. I had to wait until 4:40 to be seen by the doctor. Once it was finally my turn, I told them i wanted laser treatment for the minor issue I have but was told it's too late to numb the spot. I got really upset because my appointment was over an hour ago and i payed 80$ to see the dermatologist. At the end i settled for a different treatment because i didn't want to come back for the same issue. Last monday I called to ask about whether there's a generic version of the antibiotics prescribed to me and had to leave a message on the voice mail. I still haven't received a call back and won't ever go back to that unprofessional location.

Amyg665 Nurd

Dr.Victoria Laserna and Melissa are super helpful and super nice.

Walter Wainstein

Susana Mendel and her assistant are the best ! Thank you !

Jennifer Beers

I would not give this Dermatologist office any stars. Every time you need to make an appointment they place you on hold no matter what office you call. I have sat on hold for a combined 30 mins trying to make an appointment. Their office is very un organized. And this is not just today. Its always the same excuses that the phones don't work or they have too many calls coming in. I have sat in the waiting rooms and the phones never ring. LETS BE REAL

Jhon Smith

No parking lot. Only valet. How do they have permission to run business with a lot of offices and no parking to the public????

m720

I scheduled an appointment at the Hollywood location. On the day of the appointment, I called for directions to the office. The lady said the doctor is not in her office and that she lives at 4pm. My appointment was at 4pm! Why give me that time when you know you weren't going to be here? I was told that "I should've called ahead first so the doctor would know I'm still coming". I called the next day to reschedule and they put me "on hold" and never called me back. I called back after an hour and they just declined my call.

Sunny Is Here

Showed up on time for my appointment. I saw the doctor Nancy right away. She was very informative and very personal. Staff is really friendly.

Ariadne

They don't care about their patients!! Who in the world tells you that when You have an obvious infection in your big scar (that they left open after removing a Mole) means that is healing??and that can be treated using just Vaseline??. On top of that when you call them it's so hard for them to pick up the phone, and when they do, they make you wait on hold another 10 minutes to tell you later that they will call you back which maybe they could do or maybe not. Worst experience ever with a dermatologist!!

maria moudy

I came as a new patient to see Dr. Moore. I had an early morning appointment...I was in the office with my paperwork already pre filled. It took them 2 hours to call me in and after I was in the room I was told that there were 3 more patients before me...who does this.. I read reviews on Dr. Moore and no one mentioned a half day wait...can't say that I will be back...he gets really busy is the answer I got...maybe they should not double book...

Rachel Argy

DO NOT USE THIS OFFICE!!! They will put on hold for 30 minutes and then will hang up on you. Tireble customer service... They are very rude too....

migua m

this place is the most expensive. I was charged $650 for a treatment that costed me $300 at another doctors office. this office will make you come more times than needed and each time make you pay.

Lawrence Reyn

I have scheduled 2 appointments in the last 2 months for skin cancer treatment. Each time, after showing up for the appointment the staff has informed me that the physician is no longer on my insurance plan. Even though insurance verified at the time of the appointment, a courtesy call was not done prior to the appointment to inform of the change. It is a shame that despite the talented team of physicians providing care, the coordination of care is poor.

Elizabeth Echeverria

Unfortunately, I did not have the opportunity to meet the office or the doctors. I called 5 times, or they did not answer or they answered and they put me on hold forever. I no longer have the time or patience to keep trying to have an appointment

Johanna Luna

Dr.Ana Falabella and Maria Victoria Laserna are exquisite dermatologists. They work together as a team and make sure that the patients are well taken care of. The staff is very knowledgeable and make sure that customer service is priority. I would highly recommend for patients visit the office.

micky rae

This was the worst experience I ever had with a doctor's office. I don't have insurance so I paid out of pocket. I was prescribed a medicine which cost over $350 so I needed to get generic. the pharmacy called the doctor's office to get the generic they never responded back I also called the office twice one time leaving a voicemail one time specifically explaining the issue and nothing was ever done it has been a week later and still they refused to write me a prescription for the generic and I never got the medicine I needed making my condition much worse. in addition they are poorly organized when I went up to the front desk to pay my bill they had mixed my chart with someone else's also when I was waiting to be called in I hear the girls on the phone calling patients by there name when everybody in the waiting room could hear and letting them know that what they have is precancerous nothing to worry about not only violating HIPAA but also these girls aren't qualified to say that something precancerous is nothing to worry about. I will be sure to let everyone I know that this place is a quack and only cares about people with insurance and making money off certain prescription drugs.

Pat Hile

I called at approx 8...30 am and the got me in the same day at 10.30am you are the best. Never had a bad experience there.He

Patricia Breslow

Procedure went smoothly. Dr Reed and her nurse Samantha true professionals.

O Valdes

Came in for a cosmetic Assesment, Dr. Weiss was very thorough and knowledgeble. He helped me with all my concerns.

Samantha Mehew

I called and made an appointment to have my moles checked out. I gave them my insurance information and asked for a quote on how much it would cost. They told me after checking with my provider, it would be $60 and insurance would cover the remaining balance. 3 months later I get a bill saying that I owed more money. I called the office to inquire and the girl on the phone said "well there is really nothing I can tell you." They were rude and a total waste of time.

Alexis Modzelesky

Nancy is an amazing doctor and I'm so thankful to have her treating me.

Monty Council

This experience is just horrible. Stay away. 930 appointment, arrived at 915, not seen until 11. Craziness. I asked for my copay back.

Mariana Robayo

Worst place I ever being. Totally disappointed with the way the treat their patients. Totally in respectful with the patient time. They think we have all day to wait until they want to take care of you.. terrible

sheila hayes

Never answers the phone they just let it ring or place you on hold & never return to the phone!

Victoria Varela

Terrible experience. The doctor did not tend to my needs nor even spent more than 5 mins during the consultation after a long wait time (after my appt time). Crappy, lazy, and mindless staff. AVOID THIS PLACE.

Steven Winnett

I’ve been coming since I was a teenager. Nancy is honestly the best thing thats ever happened to my psoriasis. She goes above and beyond to the point I can’t actually believe how lucky I am. I’ve never felt like a number but always like a person she was trying to help. And YES, she’s been a HUGE HELP! I can’t recommend her enough. Dr. Weiss is also wonderful I began seeing him at age 11 then switched to Nancy per his recommendation.

Erick M

I saw Dr Smith today, and I'd give him a 4 stars, but his office gets a 1 or a 2. He saw me for something and them referred me to a ortho surgeon. I called the office he referred me to for an appointment and they said I needed to have Dr Smith's office fax them his doctor note regarding my visit before I scheduled an appointment. I spent the next 4 hours trying to get this note faxed and it was not done before they closed. The person who answered the phone transfered me to his assistant. Went to voicemail. Called back, she answered and said "Mika Scott" was working on it and transfered me to her. It rang and went to voicemail. I tried again a little later directly to Mikas extention and got voicemail. I tried back to the assistant and she picked up the phone, said nothing, transfered me to Mika (where I got another voicemail). I tried an hour later and got voice mail from both the assistant and Mika again. Honestly an awful way to handle a client.

Elsie Aguirre

Customer service has definitely turned up a notch . Always a pleasure meeting with Dr. Moore who addressed all my concerns and treated me with kindness, caring and being sincere. He did not make me feel like just another patient. I can say His professionalism is carried throughout his office. Thank you for treating me and allowing me to trust in you.

Lexus Diaz

The staff at Hollywood Dermatology & Cosmetics Specialists are phenomenal and friendly! I will definately reccomend this location to all my peers!

JOSEPHINE JOSEPH

Long wait time. Dr. MOORE was rushing. He prescribed me lots of drugs. If you have skin issues, do a water fast and read DR. PAGANO'S BOOK HEALING. Change your diet and you will ne healed.

Arlene Saiz

Very bad service waited an hour after my appointment to be seen, they are disorganized and don't know what they are doing. Never coming here again !!!

Jason Straka

Waited over an hour and a half and left

Sarina Eliyakim

One star is too much for that clinic. Not all satisfied with that clinic which failed to call the patient in order to cancel an appointment prior to the time. Also long wait time to see the practician. The clinic has a no-show up policy for $50.00. What about the opposite situation when the clinic denied to accept you after you show up? Right? Decided to go somewhere else!

Cady Nutt

BE CAREFUL of bills from this company!!! I have not had an appointment in over a year from this place and got a bill in the mail for a "no show" appointment. Apparent, without my knowledge or consent, they scheduled me for an annual exam, failed to call me as a reminder, and also failed to call and let me know I missed my "appointment." A month after my supposed "appointment", I get a bill for a no show! When I called, they told me I missed an appointment with them that I never even made! Thankfully I was able to convince them that they never informed me of ANY appointment and they dropped the charge, but that is some real shady business practice to get money from people who might not pay attention to their bills. When I went to my original appointment last year, I waited almost a full hour after my appointment time before I was seen. They were having a computer software issue that day, so I tried my best to be patient as the circumstances were not really under their control. However, the staff kept insisting the issue would be solved in just a few minutes, only to keep us waiting and waiting. It would have been a better business practice to reschedule us than to keep stringing us along. After I was finally brought back, the derm spent less than 2 minutes speaking to me, and then her assistant finished up the appointment. The entire appointment lasted less than 10 minutes, including changing time. Complete waste of my time.

Adrian Gallo

Doctor Moore is AMAZING! Best doctor I have ever had the pleasure to deal with. The Pembroke Pines office however is HORRIBLE! 5 voicemails over 2.5 months to get a call back just to schedule an appointment and every time they have to send out a prescription for me, it takes about 4-6 phone calls over the course of a week to get them to finally send out the right prescription to the right facility. Absolute horrible customer service. You can leave voicemails, talk to the office manager Amber, talk to EVERYONE in every location of theirs, and NO ONE TAKES CARE OF THE ISSUE. Already spent close to 2 hours today and spoke to 3 different people because my pharmacy only got 1 of the 2 prescriptions that the office was supposed to send out this morning after having an actual appointment this morning. I don't know what else to do to get this office to smarten up and start doing their job. Their is absolutely no excuse to their incompetence.

Raw yanna

Very great doctor , caring and sweet love doctor moore

juan saco mironoff

Dr. Eduardo Weiss from Hollywood Dermatology and Cosmetic Specialists... The Best of the Best. He has been my dermatologist for about 21 years. 11 Skin cancer procedures in my face and about a hundred all over my body... If you look at me you will never notice!!! I will look young and my skin is almost flawless. Of course i do my regular check ups every 3 months, some laser to delete scars and wrinkles, and of course my Botox to stay for ever young... If you want something fabulous to delete scars and age spots tell him I toll you to ask for the Ferrari. He will know intermediately what you are talking about.

Miriam Waisberg

Great place, staff is very professional and friendly, they help with all your needs. Dr. Weiss is the BEST!

April Hofkins

Literally the best doctor with the WORST office staff!!!!! No one picks up a phone or lifts a finger. Dr. Weiss is amazing, unfortunately youll never know cause no one answers the phone. (There's like 100 people!)

Ana Figueroa

Nice people

Alexandra

My first experience in this office was lovely. Everyone was kind and I loved Dr. Nancy Muskat (very knowledgeable). Only downside back then was the terrible parking, only valet for a large building, so we had to park far away and walk across a street. My second experience there was not as nice. Our wait time wasnt THAT long, but it was when I was with Dr. Nancy, a nurse, and my parents in this room for my appointment that I got very uncomfortable. Not because of so many people in a small room, but because the nurse had a little bit of an attitude. It started when my father asked a few valid questions about the acne medication I was given and asked about other options. Dr. Nancy Muskat went on to explain why some medication was safer, and why something like Acutane might not be necessary, why studies show this and that. All great and informative things to say. But she also went into detail about specific cases of her son and daughter, a story about her brother passing (story related to acne medication for her daughter) and their experiences almost taking Acutane and how there are false studies that try to prove that Acutane cause depression. Nice information to know, but then I said that I have questions about my case (it was an appointment to talk about my skin after all) and Dr. Nancy Muskat , a little bit in a snapping manner, said "What is it? I have other patients to see." I was taken aback, I mean, I paid more money to be seen by her but she couldn't have time to even hear my questions about the treatment I was getting? I did ask my questions anyway, but I cant make up that response she gave me, it was rather rude. I understand there are more patients after me, but then maybe our short consultation shouldn't have been taken up by giving a long story about her children's experiences. "Based on my family experience and recent studies, x, y, and z" would have sufficed. Again, her story was informative and nice to know, but the "I have other patients to see" didn't sit well with me. That alone makes me not want to return because I don't feel like a valued patient. Wait times on the phone are terribly long. I had another obligation one morning so a family member and I couldn't attend our appointments. I called the day before to cancel our appointments (because they charge you if you don't cancel before 24 hours) but the wait time was over 30 minutes. The machine prompts you to leave a voicemail if you want to cancel for a day that isn't the current day, so that's what I did. I left a voice mail with our info and asked if they can return my call to confirm that they cancelled. I didn't get a call back "before 6pm" like the machine promises. The next day, I called again to confirm my cancellation, and after another 30 minutes on hold, someone finally answers. Ms Jacqueline answered, it seems they never got my message about canceling the day before, but Jacqueline assured me I wouldn't be charged. I really hope I don't get a charge in the mail later on.. This office would be better if there was more organization over the administrative/front desk side, if more personnel could answer the phones (I've seen other reviews here saying the wait times are longer for them too) and if so many patients weren't scheduled for such a short time period just to make quick money. No matter how fun, energetic, or knowledgeable a doctor is, when the doctors are in a rush to have patients in and out, the quality of the care decreases. I still enjoyed Dr. Muskat being my doctor, but that one experience didnt make me feel valued. I felt like I wasted money to not even feel like I could ask questions. 1 star off because of lack of parking, 1 star off because of not feeling valued despite having to pay each visit, and 1 star off because of long wait time on phone/not responding to voicemails before 6 pm. We will see if I have future experiences that will raise the stars on this review.

Destiny Lee

Dr.Weiss is the best!!!

Melissabb Wallace

They overcharge for a simple wart freeze off $359 for 1 wart removal for a 5yr old. I went a couple years ago and paid $45. A friend went and had 4 warts burnt and paid $100. My husband went and had a huge wart knumbed, cut off and sent out for biopsy and his cost was $360...they keep your card on file and dont tell you when they are gonna charge you...they are a rip off...

Marcie Edwards

I have never written a review about a place before, but I felt my experience today earned Hollywood Dermatology an honest review. The nurse practitioner I saw there was all right. It was the front office staff that made my experience so horrible. To start off, they told me I needed another referral. That seemed strange seeing as the one I had brought last month to their office was good for three months, but they were insistent and so I called my pediatrician to get it taken care of. I let the front dest know it should be faxed over immediately. Then I waited, and waited and waited while trying to entertain my children in their boring waiting room. An hour passed and I had not heard anything from them so I went back to the front desk and waited another five minutes there for someone to show up and help me.I asked how much longer the wait would be. "Oh, we don't have your referral yet and you can't be seen without it." How long were they going to let me sit there waiting before telling me this!?!?! Frustrated at the lack of common courtesy, I got back on the phone to my pediatrician and they sent yet another referral over. This time the front desk showed me that they had received it, only to tell me that all the nurses had left for lunch and would not be back for another hour. The incompetence was unbearable, I packed my kids up and we left. It does not matter how good a doctor is, if the front office staff is that clueless it pulls the whole office down. I would not recommend them to anyone, ever.

Nita Silver

I waited 6 weeks for my appt with Dr. Smith, but I'm so glad that I did. My office wait was relatively short, the staff was all very pleasant, and Dr. Smith was great! I've had several bad experiences with dermatologists, all seeming to want to do the absolute minimum, and spend as little time as is possible with simple cancer screening, or other small procedures-some not even doing them themselves. Dr. Smith was extremely nice, efficient, addressed all my concerns, and made me feel like I was a valued patient. What a wonderful change! I am so glad that I have found him. I would, with full confidence, recommend him to anyone who wants a caring, competent dermatologist.

FSL SL

Today June 13, 2017. I had an appointment with Dr Suzi Mandel who has been my dermatologist for a couple of years. in addition to dermatology I have used Dr Mandel services for Botox injections.Due to massive bites all over my body and severe reactions including fever my allergyst nurse told me to see my dermatologist ASAP so we can see what caused those bites and treat it accordingly in addition to taking Benadryl and topical anti itch creams. I called yesterday and the earlier appointment they had was today 6/13/17 at 12:30 pm. Due to the urgency I didn't want to wait for a Wed appointment at the hallandale location much closer tho my home. I arrived at 12:34 pm & was immediately told that she works half day and she won't see me. I asked the front desk girls to please ask her since I saw across the room and Dr Mandel was still at the office with her gown, they came back with a second no.. When I explained the urgency of the case, I had bites all over my body fever and horrible reaction and my other physician recommended to see my dermatologist ASAP so we can assess what had bitten me and take it from there. I also explained that since I don't drive cost me $15 each way a driver plus waiting time, the front desk girl offered to go back inside and expose the all situation in detail, she returned saying that Dr Mandel refused to see me, that she was done for the day. If she needs to be done by mid day why did they book a 12;30 pm appointment ?I believe Dr Mandel saw me from inside when I was talking at front desk and the girls were back and forth and she just went inside. It would of been nice if she at least took a minute to see the bite and then consider to give me some direction until next day. Since is too late to make a new appointment I am literally on the way to the ER to be seen because of the fever this may have escalated to needing to take an antibiotic and biopsy sample of one of the bites. I asked them to close my file as a client. As I was leaving the facility Dr Mandel sen me a text expressing her frustration to my comment that if this would of been a self paid Botox session 4 min late wouldn't not be a reason to turn me away as it has been my experience in the past. In my years dealing with doctors for mom and myself never had such an experience and never wrote a negative review but I believe this needs to be put out so it doesn't happen again and this reflects poorly in Hollywood Dermatologist as an entity. Thanks for reading this.

Orlando Barnett

Be warned. I was butchered back in Sept/2016 when Dr Julian Moore performed a lipoma removal on my hip and I got infected with E-Coli. That’s right you read correctly, E-Coli. Unfortunately for me, he didn’t schedule my follow up until 3 after the surgery if you can believe that ridiculousness. It was during that follow up that I had to urge him to do a culture and had to point out the green ooze coming from under the stitches. As a result I was left with a hole in my hip that took 4 months to heal after some serious medication, as new tissue had to form from the inside out bc the E-Coli ate into my tissue that deeply while waiting for the follow up appt. Now I’m left with a horrendous looking quarter size scar on my hip that I must pay out of my pocket to address cosmetically. I received one text message from Dr Moore a month after my last visit in Nov 2016, a visit in which he copped an attitude over my very much warranted anger and the fact that other doctors I saw had some choice words regarding my wound treatment up until that point. I can’t speak on the other doctors at Hollywood Dermatology but by all means do not allow this doctor to perform any invasion procedures.

Alberto mendoza

Doctors here have the best bedside manner I have ever encountered at an office before. They saw me as quickly as I came in. After reading other reviews I was a little nervous but Do not regret visiting this office.

Madeline Campo

If it weren’t for Nancy Muskat I probably would have left this office years ago. Its understandable that the office can be busy but sometimes the way the staff operates is just.. unbearable. The only reason I consistently come back is because of Muskat. She’s confident in what she does, which is extremely encouraging in my particular situation. You can tell how much she cares about her patients results. I could go on and on about how wonderful she is. Truly the best dermatologist there is!

Nick Khodr

Got there at 2:20. Had a 2:30 appointment and it’s 4:00 and I still haven’t been seen. No respect for people’s time

Brent Pagnotta

I have been coming to Hollywood Derm for over 5 years. I found them then through my HMO and originally decided I had to accept whatever practice was in my network. That being said, I have had an exceedingly great experience. I see the PA- Nancy Muscat and she is sharp as a tack. Professional, kind, good listener and a very good PA. She knows her stuff and makes each visit a fast, pleasant and seemless. I couldn’t recommend her more highly. Great Practice

Ingrid Furlong

I asked the office for a referral for taking care of my spider veins. There referred me to Sholomo Lanes who is listed as one of their doctors. He doesn't take insurance even though the practice does and wanted me to pay cash for a standard test usually covered. What started out as $200 for a simple treatment grew into $500 + with the prospect of even more treatments. After the second treatment my right arm was paralyzed and I was taken by ambulance to the hospital. After many tests at the hospital, it was determined that nothing was wrong with me that might have caused the paralysis. My new vascular surgeon suggested that it might have been a result of him failing to invert me (I was laid out horitontally, for the treatment and that an air bubble went to my brain. Fortunately the paralysis passed.

Barbara P

Hooray!!! Nancy Muskat. I seldom give kudos to any medical professional but you have never kept me waiting, you are professional and 'know your stuff'!! You take time to listen and if I have forgotten to show you something...you will make time to come back to the exam room. You are the best and I am so grateful to God that I found 'you'! Thank you.

Sasha Rodriguez

Waited an hour and a half, and still haven’t been seen. This is ridiculous

Nora Soto

The worst place to come. New people at Front desk all the time they never know what they r doing. Nasty attitudes. I son has been on a treatment so i got him a referral with multiple visits n yet everytime we come we need a new on. Also, they never find your chart. When something is wrong they never let you know what the wait is. These ppl are ridiculous and dont know what the hell they r doing. The manager needs to be replaced with someone that has skills to get this place running the way it should. Do your research before you have to waste your time with nasty ppl.

Dwayne Black

You can find their suggestions on google and to be honest google knows more that these doctors. I think they prey on the elderly and less knowledgeable, if you look at their locations they are only in certain neighborhood but they really have no clue , or they have no clue about people of color, look for people who understand your skin is all i am saying

ISABEL PEREZ

The most amazing doctors and supportive staff in Hollywood. They made me feel so special and Dr. Moore was incredibly thourough. Will be recommending them to my friends and family.

Ricky Vega

I went to Hollywood Dermatology and Cosmetic Specialists to see Dr. Julian Moore as a first time patient. My experience was perhaps the most outstanding encounter I have ever experienced with any physician. I waited 20 minutes to see the Doctor but I was told by many that he was great. He presented intelligently and professional. You immediately get the sense that he truly cares for you and your ailments and is not in it just for the money like the last derm dr I saw who was in and out in 45 seconds and never properly treated my condition. Dr Moore's passion as Doctor shines through almost immediately. He listened patiently had great bedside manner and detailed a treatment regime that worked! Never have I encountered such an amazing professional and person! I have told so many of my friends and family of Dr Moore. Just truly the GREATEST!!

Jorge Orchilles

Excellent service and not much of a wait time for me (aprox. 10 minutes). Dr. Mendel was great and answered all my questions and concerns. Thank you for a good experience.

Jennifer Rich

Office does not return phone calls regarding an established patient's medical questions about prescribed treatment and questions about medication.

B Thomas

I’ve been a patient of Dr. Moore and Hollywood Derm for over 4 years. The staff has always provided exceptional customer service it is a pleasure visiting the office.

Ralph Maclean

My appointment was on June 30, at 10:40 a.m. I showed up at 10:35 a.m. The receptionist wanted the usual insurance card and the co-payment. Her attitude was snarky and their was no friendliness in her manner. After I paid my co-payment I sat down right in front of her. At 11:20 a.m. there were only two people left in the waiting room. Myself, and another woman . She told me that she had an appointment at 10:40, same as me. But she didn't know her doctor's name. Patients had come after me and left before me. At no time did anyone have the courtesy to inform me when the doctor would see me or if the doctor was running behind. My doctors name was Nancy Muscat. I got up and told them what I think of their service or lack thereof, and left. They got my co-payment and I got no service and no respect. They could not care less. Apparently you, as a patient just have to wait there until they are good and ready to see you. Just sit down and shut up. When I left the other lady that was next to me was still sitting there. I wish her the best.

nick khodr

No respect for people’s time.

valentina garcia

UPDATE: the office manager reached out to me and was very apologetic and really wanted to turn up the customer service. He was upset that that was the kind of experience I had and wanted to make it up. He helped me and my father out in a concerning and stressful situation. I appreciate that they were able to take care of us, even though it should of been done since the beginning. I appreciate the managers customer service and the doctor was truly phenomenal. I hope that they keep up the good work not just when someone is angry at them. Will be coming back. OLD: If I could give this place 0 stars I would. The office staff was extremely unprofessional. I came into the office and most of the staff was chilling at the front desk, relaxing, talking and laughing loudly as there is patients in the waiting room. I'm not talking about one or two but at least 4 patients not including me. After I sign in for my father and they take his information, the front desk lady tells me that we have a deductible. I told her I was not aware and that I would like to know how much it is. She tells me she will only know AFTER the procedure. HOW DOES THAT MAKES SENSE!!! I explained to her that I will not get the procedure done if I couldn't afford the deductible. Annoyed she tells me she would have to ask the doctor and I said okay I'll wait. She then tells me the deductible COULD be about $600 more or less. If I would of known I could of tried getting the money together before arriving to the office but with no heads up I had no other option but to cancel. THIS OFFICE WAS NOT ACCOMMODATING AT ALL. I asked her if she could bill me or if I could do payment plans and said no and that it was my fault for not knowing how much my deductible was. I had to ask for half of my day off from work and so did my father. It was time and money wasted just to get rude service. My father has skin cancer and cant even get treated. This place is trash. I am letting my other dermatologist to never refer anyone here and also my primary.

Chantal Francis

I had a 9:20am appointment for my son at the Miramar office and it's now 10:56am and after several visits complaining to the from rep, who by the way thinks we owe her something because she has this bothered look on her face, tells me my son will be seen in about 10 min. This is unacceptable and just plain out disrespectful... No respect for people's time.. My son has school to attend and this office management has no consideration for people's time. The office manager needs to have better time management skills or attain some before they go out of busines. Once I'm done with this "so call" treatment, I'm looking for another specialist.

gito sandoval

This place has the worst schedule ever. Every time I have been there it's over an hour wait. No matter if you are early.

MsMoney CPA

Very quick & easy. Dr. Nancy was very friendly & informative. The staff was professional, and got me taken care of quickly and efficiently.

Sandra V

Great Doctors and responsive staff! Great experience!!!! Very happy with their services & Dr. Weiss was amazing! Will definitely return!

Melissa Espinar

I have periungal warts on most of my fingers, and I’ve tried plenty of home treatments vigorously. Over a year now. Either I’m not doing something right or it’s just not working for me. So I decided I should go see a dermatologist for help. I know my warts have gotten worse by me picking/poking at the skin, but I have truly been trying to stop myself. They haven’t spread anymore but the treatments still won’t work for me. I had to wait a whole month to see a doctor from this location because apparently they work at other locations or whatever the reason was. I was happy that I was finally going to see a doctor about my warts. I’ve been very self conscious about it since I work with my hands a lot. This is my first time ever visiting this doctor so I wasn’t sure what to expect. My appointment finally comes (July 31st, 2019 10:50AM), and the wait at the office wasn’t long. I got there around 10:25AM, they called me in almost exactly at the time I was supposed to be (around 10:53AM). I’m not sure if my case was something that they were willing to take on because my session was done at 11:07AM......The staff was friendly and so was the doctor and another doctor that I think was a student learning. I’m not going to give any names. First thing, it just seemed like he did not want to take the time to freeze anything or even consider making another appointment for a procedure. He went on explaining to me about another over the counter drug for treatment, but I told him that I’ve already tried. I’m still going to give it another try until I see another dermatologist. I understand that this is something that does not go away with one procedure, and I’m not looking for a quick fix. I also understand that I will be left with scarring and possible return of the wart. It seemed he didn’t care about my issue and was pressed on time because he had other people waiting to be seen by him. I was totally just used as a medical reference for his student. I left the office, sat in my car in tears because I felt that I finally was going to get some PROFESSIONAL help but I didn’t get it...I need the help. The at home treatments are not helping me!!!! I’m not the type of person to speak my mind or argue with people but I wish I could have. If he really took the time to understand my frustration, and how it’s affecting me in my life, this appointment would have been better. I wasted MY time and THEIR time basically. I WON’T SAY NOT TO CHECK THIS PLACE OUT, BUT I MOST DEFINITELY WON’T BE COMING BACK THERE. ALSO I HOPE THEY DON’T SEND SOMETHING IN THE MAIL FOR AN ANNUAL OR ANYTHING OF THE SORT! Like I said everyone was very friendly, but my problem wasn’t worth THEIR time. Doctor shopping is crucial.

James Picou

I had a great dermatologist, Dr Justin Ruben, at Hollywood dermatology. When I tried to make another appointment with him, I was told that he had left the practice. They offered me a different doctor. For lack of a better option, I made the appointment. When I arrived, I learned that I had been assigned to a PA instead of a dermatologist. Wasn't too sure how happy I was about that. Then I met, Nancy Muskat, PA-C, MMS, and discovered that I had come across the best dermatology professional I had ever interacted with. She was so knowledgeable, took the time to educate me about the condition I was there to be treated for, and took care of it in a “one and done” approach, which I really appreciated. She was friendly, professional, very well versed in her field and was able to successfully communicate that she is all about the patient. That’s pretty rare, these days. It is impossible to recommend Nancy Muskat highly enough. I heartily recommend her to anybody needing Dermatology treatment.

MZ LP

The staff is very friendly however Your scheduled appointment is not an actual appointment. There is a long wait.

M. G.

Dr. Moore is the best! He is personable and professional. He's also very thorough, patient and kind. Wait times can be long but they are worth it for the type of attention that you receive once you are seen. I would recommend him and his staff highly.

Maricela Jimenez

Called the number listed for the Plantation location for an appointment. I was never asked which location. Showed up to my appointment and I was not scheduled; my appointment was made for Hollywood. Called back to schedule another appointment and was on hold for 15 minutes. Called back again and was put through to voicemail. This is not the way to do business. There are over 200+ derm docs within 5 miles of me. I shouldn't have to try so hard to give them business!

Juan Saco Mironoff

Dr. Eduardo Weiss has been my Dermatologist for the last 22 years. I am 52 years old and have had 12 skin cancer procedures in my face and other 20 on my body. He knows exactly what to do to keep your face healthy and beautiful. So far I do Botox, some fillers and laser to delete scars and wrinkles. Now I am trying with Kybella a new treatment to get rid of my double chin. Hopefully it works. Eduardo Weiss! THE BEST 5 stars for him!!!