The doctor was good, but the staff was horrible beyond words. Apparently the office is ran by a private company and not the doctor, so the doctor is an employee and has no control over the manager or front desk. I come in for my first visit, a consultation!! The doctor looks at a wart on my hand and adds a cream to it, and asks for me to come back in 6 weeks. When I walk out, the manager in front says that the procedure the doctor performed is not covered by my insurance and I was to pay $180 out of pocket right there before leaving. She said that I had signed a consent form stating that I could be charged for any procedure without notice and that I needed to pay right that second. I told her to send me the bill home, she said no, you need to pay now. I told her I was not prepared to pay that kind of money she asked me to give her whatever I had. I asked for the manager and she replied "I am the regional manager, so nobody else can help you, I am the doctor's boss, you signed a consent form, you need to pay now". It is important to mention that at that point I had paid the office $60 copayment and they were going to bill my insurance. It is sad to go to a doctor like this. Really good doctor but awful people managing the place, what a shame!!! They should have told me BEFORE adding the cream to my hand that it was a procedure not covered by the insurance and how much it was going to cost me. Simple as that. Ex. adding this cream will cost you $180, would you like to continue? Yes or No. What these people did is fraudulent!!