Reviews of University of Delaware Student Health Services (Doctor)

Eureka Johnson

The only helpful staff here is a male nurse. It may take them a day to get the result of a "rapid" strep test. They will say it's just allergies when you have sore throat and fever-even after you told them you are taking antihistamine daily!

Karlee Roberson

Awful, awful service and communication by the medical clinic. The lady i spoke with today was very rude and not helpful whatsoever and told me that paperwork that I had already filled out was not processed, and then proceed to tell me it was a waste of time and that my knee injury would not be approved by the Dean. I was in a knee brace for a week and was not able to walk on my own, and I was told by a nurse, a doctor and the lady at the desk of the medical clinic that my teachers would be sent documentation that I was excused on March 29th, 2019.

Dani Sanchez Carretero

Great service

elham bakhshipour

It has been great for me so far ! I have been in contact with woman health site more than the general part. So that is my experience about woman's section.

Maggie Limon

Couldn't get help because I made no appointment. Made an appointment and still no service ten minutes well after appointment time.

Yi Wei

I hope that I can give them 0 star rating. Even if I have some unpleasant experience with them, I still give them moderate-level rating. I have some problems with nurse , but I like the Doctor G and he is my primary physician and he is very nice person. So I give you 3 star rating finally. They nurses and front desk staffs are very terrible and unhelpful and rude to me, especially those front desk staffs are really arrogant , lazy and did not show their respect for me. I still remember I have had rash on my leg and waist for long time lasting more than 2 months from August to October, 2018. I never intentionally wasted medical resources and I tried my best to use doctor appointment opportunity wisely and smartly even if I come to student health services very frequently because I actually needed urgent assistance to get rid of recurring rash on my skin for long period. My rash always come back and faded away and then come back again. I did not know for sure why that happened. I did not think they nurse and staff should have felt annoyed and uncomfortable with my frequent visit because truly I have had some diseases to be treated at all. Even if I come to student health services more frequently than other students, I do not think I did anything inappropriate which caused nurse to feel angry. But they actually told me I should never come to student health services and they claimed they have never seen such a ridiculous student like me and it seems like they do not want to serve me anymore. But the doctor G is very nice and Doctor G is very helpful and patient when he becomes my primary physician. I like the doctor G's competence and professional attitude.

Jorge Garcia

I’ve called student health 7 times in order to get help. I am very sick and I need an appointment. What’s the point of calling it student health when they don’t even attend to their students.

jackson risucci

you can come in with a bullet wound and they'll give you a band aid

Kevin Flah

A male nurse wasted 30 minutes of my time on a Tuesday night asking me what number on the pain scale I was on what days and at what times and in the end couldn’t even give me an antibiotic for the night, let alone a prescription. I have a midterm this week, a 14 year history of ear infections, and I was shivering in 80 degrees heat earlier today. I want these people to read this and know just how awful a job they’re doing at fulfilling their one task of nursing sick, sleep deprived, hyper-stressed college students.

steven nani

Student health at UD is absolutely horrible. If you are dying, they will say take advil.

D Belnomi

Awful treatment, and frequently misdiagnosed. I had tonsillitis and they gave me steroids which just masked the symptoms as it got worse and infected deeper. I ended up having to get my tonsils removed during the winter since they chronically infected at that point.

Crispy Saladburger

You’re better off going somewhere off campus. Last semester, I went because I was having a mono flare up. My neck was sore, I couldn’t turn my head, and my tonsils were swollen. They sent me out telling me I just had a cold. I’m sick now and tried scheduling an appointment with them so I could get looked at and have an excuse note for my classes that require them. I was told that they don’t provide excuses. I was also told that even though I have insurance, I would have a copay billed to my student account. That’s when I told them that I didn’t want to make an appointment if no excuse was going to be provided, resulting in me getting an “okay goodbye” and being hung up on. I find it ironic how we have a facility that is meant to provide “healthcare” to students, but won’t provide students with excuse notes needed for classes that need valid proof of their absences.

K E

Going to this place seems to be a waste of time. It turned out that the other reviews are right. I had a soar throat and throat pain and so I made an appointment to see if it may have been strep throat (at this time, I also set up another appointment for an STD test the following week, just cause). They said I was negative for strep throat. I still had pain so I went to Christiana urgent care 4 days later and tested positive for strep throat. I'm glad I went elsewhere. As for the STD test, I arrived EIGHT (yes 8) minutes late to the appointment and they told me that I needed to reschedule. They wouldn't see me. I understand that I am late, but that is a bit ridiculous for 8 minutes. 2 strikes in less than a week. There won't be a third one. I do not recommend. I will never go back.

Noah Julius

For something that's open 24 hours everyday, it does the job. Make sure you know when the doctor is in if you want to see a doctor, otherwise only nurses staff the place after the regular day hours.

lavanya jakka

Takes a lot of time

Sara Del Valle

Save yourself time and pain and go off campus if you can afford it. They misdiagnose constantly and have awful sensitivity training. They told me I was lying about my kidney stones (I had a CT scan confirming them). They told me I had asthma (I had a cold). They made fun of my acne when I came in for illness. They even asked ME if a rash was a symptom of strep (it is but they are the professionals who should know that). Basically - I'm not sure how they all still have their medical licenses. Don't trust them if you have a choice.

Jai

This place tried to keep me from registering from my classes by insisting on having multiple extra tests performed or else they would keep a hold on my account. This is after I filled out a document and followed all of the directions properly. In addition they charged my account for this procedure, and only gave me an appointment the day after my registration opens, putting me a disadvantage in picking classes. Overall horrible experience.

Fatemeh Izaditame

To my mind, the health center at UD is not as bad as described in other reviews, at least based on my experience. The staff and nurses were respectful and kind to me whenever I went there and they tried to work with me and help even if I did not have an appointment. The treatment however was a bit away from my expectations. You may go there with lot of symptoms and receive no prescriptions. I am not sure if that's the way it is in US medical treatment systems or is that something specific about UD health center though. Any ways, it is a good place to start with if you are not feeling good!