Reviews of Brandywine Urology Consultants (Doctor)

Wayne Saufley

Office staff never returns phone calls. Always have to leave messages on voicemail. Very disappointed.

Rob Hurt

I should have read the reviews before going here. My first experience was terrible with office staff. Very difficult to get simple answers to questions like, when will you call me? When is my next appointment? What do I need to do? Very sad as it seems the doctors are caring and competent. AVOID AT ALL COSTS

ralf Santana

Horrible , they are a business. I called 8 times in the last two days for results and nothing , finally get an answer and the lady says what your info , i start telling her my info and she interrupts me say ok I got it . I’m tired of having to act as if a certain way towards businesses and have to sit and take what they give , from now on I’ll hold businesses accountable ! Don’t stand by your word ? O your late for an appointment ? And I’m here on time ? Goodbye , new doctor it is , sorry people about my rant , but enough is enough . Ps don’t care about grammar or punctuation lol I’m angry and this is how it has to be

CATHLEEN ACOSTA

I agree with other reviewers- this practice is absolutely awful with communication. Trying to speak with Dr. or practitioner is beyond frustrating. I have never experienced such poor patient relations before, and caution anyone considering this practice to look elsewhere.

Richard Brown

Very rude staff. They all are rude and even cuss at you on the phone. Doctors are ok but there must be better in the area. Will go to Philadelphia before I go back to these jerks. They must write their own testimonials in their ad, I can't believe there are that many stupid people in Wilmington.

Brooke Eveland

The staff at this office is terrible!!! The girls that answer the phones for scheduling are very rude and not helpful what so ever. they should not be in costumer service esp. a young lady names Lisa! I have never been treated so disrespectfully in my life!! If it weren't for the recommendation to see Dr. Cozzolino we would have never even scheduled an appointment. Now months down the road i am 100% regretting my decision to drive so far to be treated this way! Don't try to talk to Nathan the office manager about his staff, his attitude is just as bad!

dottie hall

Friendly Staff And Dr. Yezdani is the best!

LeAnne Noval

Office staff is friendly and was able to squeeze me in to see the doctor quickly. Highly recommend Dr.Cozzolino and his nurse Nicole. Both have been very informative and helpful!

Olga Purnell

Trying to get a call back for results forget about it.

Shahram Zia

Rude, unresponsive, and extremely unprofessional. The Dr is good but in rush always due to # of patinece I assume. I am Dr teranovas patient and it has been a month and a half I have been trying to get a CT done post procedure and they can't provide info to my insurance or return my calls for that matter. Always goes to nurse and nurse as if has no msg. Horrible horrible experience.

Adele J

Rude, unresponsive, and extremely unprofessional staff.

Matt O'grady

Friendly staff, quiet comfortable office. Very clean facility

Jimmy Sellers

Dare I say I enjoyed my vasectomy? I dare. Dr. Desperito was the total package. He had a great personality, easy to talk to like a regular guy, and his bedside manor was perfect for me. I can’t believe I am online writing a review for a doctor, which must tell you how great an experience I had. I come from the world of small, family business, so I know how important online reviews can be these days. I have a 43-year history of terrible medical experiences, and horrible interactions with doctors. I was nervous about the procedure. He kept me talking the entire time, my mind occupied and my mouth busy. He feigned interest in everything about me, just to keep me preoccupied mentally. It worked like a charm, and I am very grateful. I was shocked at how “nothing” the procedure was. My wife was shocked when I was out so quickly. She didn’t believe I had the procedure, and requested confirmation from the doctor. Right now it is a day and a half later and I don’t have any signs of being altered for life. No pain, discomfort, or aches. Dr. Desperito knows what he is doing. At the end he left with a handshake that I reluctantly shook. He said, “Hope to never have to see you again.” This part hurt a bit, as I thought we had a real friendship bond, especially after what we just went through together. Thanks for the positive medical experience Dr. Desperito. Not only would I refer Dr. Desperito, I plan to talk about him to anyone that will listen.

Marie

Dr. Cozzolino was very friendly and took the time to answer all of our questions. The staff went above and beyond to help us too.

Jeremiah Smith

Absolutely aweful, no response, no test results 28 hrs later, and this is after a procedure that they botched causing a huge amount of pain. Complete disregard for my comfort

Wasted Spaceman

I’ve never had such a terrible experience with a medical office. The billing department was incredibly rude and unapologetic to my wife and I. Those aren’t good qualities to portray when you’re dealing with patients. Please do yourself a favor and, as with any doctor office, consider the reviews and your choices before deciding to become a patient here. I’m always weary of negative reviews, as everyone can have a one-off bad experience, but I’ve dealt with so many doctors and billing departments in my lifetime and this is the first one that has left me wanting to share my thoughts in a review.

Kurt Randazzo

Dr. Cozzolino was the first of three urologists to treat my bacterial prostatitis after I was deferred to him by his nurse practitioner, Katie Abernathy. – Having never seen him Katie scheduled me for a cystoscopy in his office and I was assured that I needed no meds and that it would not be painful. Complete lie and worst pain of my life; my current urologist said that this was completely inappropriate given my young age (nerves much more sensitive) and should have been under for it. Katie also told me that Dr. Cozzolino would be able to see bacteria from the cystoscopy and when I asked him after the procedure he looked at me like I was crazy and said that this test cannot see bacteria. – When my prostate infection came back I called daily for a week, finally his lead nurse Nicole said I was mistaken, but my pain was horrid. I then said that I needed to get into him urgently because you are not correct and we need to culture immediately. They could only squeeze me 6 weeks out because his schedule is full for 5 months. I then said that I wanted to see another doctor and they said I could not because I was Cozzolino's patient. So I had no choice to leave the practice, and for the record the culture was positive and it did come back. (Next urologist ordered it) – I shared my experience with my new primary care doctor and she said that she has also heard additional bad things about Cozzolino despite his high regards and does not refer her patients to him. --- Also when my pain was so horrible I went to ER and they said I needed to see Cozzolino within 2 days and they still refused to schedule me. ---- This office is bad on every count, they are very careless. You will be sorry if you trust them, I'd recommend driving to Chesapeake Urology instead; they are among the top urology practices in the country and fluent in modern research while providing exceptional care. -- Be aware that Brandywine Urology hires professionals to leave inaccurate positive reviews here and on Healthgrades; don't fall for the trap and only trust reviews from well reputable users with many reviews.