Reviews of West Haven Pediatrics (Doctor)

Julian Ez

Best Doctor Ever! Great Bedside manner, respectful, and trustworthy. The front staff is welcoming and you get that homely vibe immediately when you walk in! I would highly recommend this office! They will always get you in if an urgent sick visit is needed. Very accamodating to the times I need.

Martha Longley

Before writing this review I read the ones before me. I know everyone's opinions are different but I had the absolute opposite visit than the reviews under me. I am a mom of 5 and a grandma of 2. All these kids see West Haven Pediatrics. The office is professional, clean and the staff is beyond caring. There has been different occasions where I have gotten phone calls to check up on my kids in the middle of the night. Most people do not realize times vary in a doctors office and appts run late depending on someone elses symptoms. Set appt times can not always be guaranteed. West Haven Pediatrics has always been very accommodating. I was appalled to see the word "ghetto" in the last review as this office is far from. Friendly environment, respectful staff, and a much more beautiful office than the last office they had. People who do not get their way are going to criticize others. Thank you West Haven Pediatrics staff for always making our kids first.

Michelle Parker

Dr Jacob is kind, patient and attentive but the office staff is rude and disorganized. Wait times to see the doctor are forever. Sometimes you can’t even get an appointment at all. Twice I had to take my kids to Urgent Care because they are always short staffed and didn’t have a spot. They often called me and rescheduled appointments last minute.

Amy DeGueme

Highly recommended! Excellent care!

Ashley Marie Malone

Unfortunately I have to give them three stars. I am a brand new mommy and I like Dr. Jacob very much but the office staff is rude except for Amanda. The other receptionists make me feel like they're being inconvenienced to do their job when I call and make appointments or ask a question. I'm a new freaking mom doing this on my own! Of course I'm going to have questions about my baby....I will have to look for a new pediatric clinic because I feel so unwelcome at this one and it's sad because Dr. Jacob doesn't deserve that. She's a wonderful doctor and the nurses are also great.

Cristina Howery

Don't waste your time. I've waited for no less than 40 minutes to see the one doctor each time I've been with my young babies. Dr. Jacob is incredibly condescending and is not knowledgeable or particularly supportive of breastfeeding (she explained to me that breastfeeding causes jaundice, which is true in less than 2% of babies, and asked me several times if I was sure my milk had actually come in - disregarding baby's weight gain and my own assurances). She is the only doctor in this practice now, which surely contributes to the long waits. There is no lab at this facility, which means heading to a separate blood draw facility, only some of which specialize in pediatrics. Nurses are kind but inept - today, one nurse was unable to read my 5-day-old baby's temperature with an electronic ear thermometer. While the location is convenient; we're switching practices in order to receive more timely, supportive care for our babies.

Yarelis Vielot

I love Dr. Jacobs, She is empathetic detailed and makes you feel at home. I have recommended many patients and they are all happy with her care

Sayed Khwaja

Compassionate and knowledgeable doctors! Great staff and clean office!

Gen Trinidad

Doctor jacob is kind no doubt but they are so slow. The team are not so friendly and takes forever to wait for the doctor. One thing we choose to leave this place was when my baby had a high fever we called them several times and did not get any respond back. Really disappointed. We moved to another pedia and they call you even in the middle of the night to make sure your baby is ok.

Monika Lutrzykowska

Dr Jacob is very compassionate and caring doctor who runs an excellent practice and is always looking out what's in the best interest for your kids.I highly recommend her as well as her staff.As far as the reviews that mention complaints about waiting, etc. I would love to know one person who hasn't ever waited at a doctor's office, I'm pretty sure they don't exist.

Alejandra Vaquiro

Clean and beautiful office! Staff is always respectful and professional. Extremely accommodating of appointment times. Highly recommend to anyone looking to seek medical care from a compassionate Doctor like Dr. Jacob. The APRN in office is cherry knowledgeable and caring as well. Very thorough and respectful of different cultures and beliefs as well. The providers are very resources to info around town for great fitness and education opportunities.

Jenna L

This used to be the best until Dr. Etkin passed away. I followed the other doctor that worked there as I was not happy with the one that took this place over.

Jeanna Crosby

Dr Jacob is a caring and very personable doctor. Dr. Jacob's office is very nice and helpful. I would recommend Dr. Jacob

Cheyenne Hedley

WORST doctor I ever had, my little cousin had stated going here too and same horrible experience!!! So we switched to Pediatric Advanced Care of West Haven on Campbell! Much kinder and lovelier staff, makes you feel like you’re being treated with the best possible care in town!

Isabella Ramirez

El Mejor Doctora de todos. Dra.Jacob si tiene mucho respecto para todos y ella es una doctora que les manda mucho amor a los niños míos.

valentina munera

Love Dr. Jacob. She is the BEST DOCTOR EVER.

Yaritza Vazquez

This place is HORRIBLE. They all are very unprofessional. Never call you back with your child's results all they care is about making money. They take forever to call u in and when your in a room they even take longer. DON'T GO TO THIS PLACE

Patricia Nelson

I can always call and my kids get seen right away. All the staff are very kind and gentle.

Saki Taylor

Dr. Jacob and her stellar staff are just about the best pediatric practice in town. They are very patient, kind and great with the kiddos!

Gloria Dennis Gibson

Staff are very pleasant and helpful.

Milky Martinez

its hard to explain but;This is the type of practice that makes you wanna be a kid again. Dr. Jacob very patient and gives you the quality of time. I'm definitely recommending this place to my sister so she could bring my niece and nephew

B1RB0

Great professional staff. They always are helpful and explain thoroughly if you need help understanding. Their Bilingual skills are highly appreciated for my family who doesn't speak much English. Thank You West Haven Pediatrics for all you do. We love this Doctor's office and HIGHLY Recommend to anyone whom is looking for a dedicated doctor who truly cares about her patients. HIGHLY SATISFIED with our CARE here.