Reviews of California Head & Neck Specialists (Doctor)

Daniel Moriarty

All positive. Doctor patient relationship, communication, treatment, follow ups, support staff all excellent.

Frank Powell

Could not smell for the past two years. My headaches were constant. I had two previous surgeries that did not accomplish solving my headaches and sense of smell. It was a nightmare to be congested for so many years. Then I met Dr Chang. After my surgery by Dr Chang I regained my smell and to date have no headaches. She is truly special and has unbelievable skills. She treated me well before and after surgery. She is a ten out of ten. Thank you with all my heart Dr Chang.

Katie Detrick Rice

My first visit with Dr. Mehta was a second opinion regarding a possible bilateral stapedectomy. His explanation of the surgery and possible complications was very thorough, and he answered all questions without hesitation. I just had my follow-up audiogram and the improvement is amazing! My quality of life has improved dramatically and I am very thankful for Dr. Mehta's skill and ability. I also appreciate that kind staff at both the office and the surgical center.

Pantea Hodaji

They are the worst. Please do yourself a favor and choose another clinic. I was waiting for Dr Chang's assistant to order my CT for more than a month and She still hasn't ordered it yet. I understand that sometimes there is a problem to order but of course it shouldn't take that long specially after calling them 1000 times. I don't know how she can handle other stuff when she cannot even order a CT and figure out the problem. So disappointed and im going to change my clinic.

Meg Brown

Very poor treatment of their patients by the office staff, particularly Tiffany. From the get go it took them almost 3 1/2 months to refer me out for a barium swallow test. I had to keep calling them to remind them to please send out the Referral then when I finally got in to Scripps for the test I was never given my results that were sent to the office. and when I called for them finally 4 weeks after being seen at Scripps for a test to check my throat I found out that there was a nodule detected on my RT lung, most likely nothing to worry about I hope but regardless she was rude and annoyed with me when I asked her to please have DR.Ruther contact me to see if she could directly refer me to a pulmonologist, she rudely snapped at me that this was NOT possible and said I’m transferring you. My insurance called them and also said Tiffany was extremely rude and unhelpful and she still refused to send the Dr who is now on maternity leave a simple request via e mail for a referral to the other specialist. They rarely answer their phones there and seem more interested in selling their Botox treatments and cosmetic stuff that you hear about while on incredibly long hold times. Dr. Ruther is kind and a good doctor but her staff is very unprofessional and this lady Tiffany was outwright rude to me and to my insurance who was trying to help speed up the referral process. I hope I don’t have anything serious because if I did and I hadn’t called them I wouldn’t have even known. I am very disappointed.

Carrie Dietsch

California Head & Neck Specialists office staff refuse to answer the telephone. I have tried calling for 5 days in a row during their office hours. I have left multiple voicemails, all have gone unanswered. I faxed a request for my medical records to be sent to another physicians office two weeks ago. My fax machine showed that the fax was received, yet the medical records were never sent. Patient service by the office staff is totally unacceptable.

Cathy Ellicott Carver

Dr. Mehta is a miracle worker. He saved me from a life of isolation. No one wants to talk to someone who can’t hear. I went to lunch with friends, and I may as well have stayed home. He is Harvard trained and confident without being haughty. He is really compassionate in addition to being a marvelous surgeon. He operated on me for a Cochlear Implant Nov. 25, 2014. It was painless, easy and exciting. Recovery was really brief, a couple of days. He activated the CI in December. What a Christmas present! IIMMEDIATELY I could hear! Dr. Sasha Fischang was my audiologist. She has been fabulous. She and the doctor determined a CI was appropriate for me. Sasha has encouraged me, taught me, and it feels like she is a close friend. Every month my hearing has improved, and 6 months later, it has only gotten better and better. If it had never gotten better after the first week, I would have been grateful. I heard that MUCH better-that soon. This ear will probably be my “better ear” shortly! My brain is still learning how to hear from what was a totally deaf ear. A virus killed my hearing in that ear. I miss a word occasionally, but so do people with good hearing in noisy places! I can play bridge, have lunch and date again! In short, he and Sasha gave me back my life. If you have any doubts about getting a CI, ask Dr. Mehta or Sasha for my phone number. I would be happy to talk to you. Thank you, thank you for giving me my life back!!!

Kelly Thompson

We had such a great experience with California Head and Neck Specialist. My son had a cochlear implant put in and we were very well informed and treated with the up most care. Overall I am very satisfied and plan on using them again in the future...

Ann Hiller

Very professional.