Dr Gondra is the absolute best! She takes her time and gives you all of her attention, takes time to hear your concerns and questions, and treats you like family. She is supportive and caring and has a great sense of humor. She and all her staff make you feel important and appreciated and go out of their way to make you feel at home. Infertility is a difficult condition to deal with and they are the best support group to have! While some other offices in Scottsdale/ Phoenix would have pushed me into using donor egg or refused to let me use my own eggs, they let me try and I was successful each time. While some other offices were more concerned with their own stats and making money, they help me find ways to afford testing, procedures, and medications and let me try using my own eggs and I ended up with 2 babies while over 40. They were very honest about success rates but ultimately let me make my own choices where other offices would not. While being straight and honest with me, they still respected me and my own decisions and supported me whatever I decided. That's rare to find in any medical practice let alone this one where offices are often based on success rates and are there to make money but Dr Gondra is there to help women and families. She explained everything , every step of the way, and was patient with us. That includes her staff too, the receptionist remembers everything and checks in with me to see how I'm doing and remembers my name. The embryologist is amazing and gentle and caring. Her medical staff really know what they are doing. I can't say enough good things about this place because even if I was unsuccessful I could not find one complaint. They will be there for you for the ups AND the downs. It can be a very difficult process but they are supportive and caring no matter what.