Reviews of Ahmed Dahshan, MD (Doctor)

Rebecca Dawson

This is not a rating for the doctor, but for the staff. Waited 2 months to be seen for my 5 year old's appointment. Then, the doctor ordered 2 radiology tests and scheduled an endoscopy. Left the clinic with an appointment for the endoscopy more than a month out (late July) and a follow up after the procedure for 6 weeks out (esrly August). Advised them before leaving the clinic that I needed radiology order sent to radiology limited. Called 4 more times over the next two weeks to get radiology order sent, told them repeatedly the appointment day and time. Asked for a call from the office manager. Showed up to the radiology appointment with my 5 year old who had been fasting for 6 HOURS, told the office had not sent it yet. Called again, still did not send the order. The radiology desk person physically went to the clinic to get the order for us (thank God for her). Called after this appointment, asked again to speak to the office manager. Got her voice mail and left a message. Had the endoscopy late July. 2 days before the follow up appointment in the clinic to review the results (1 week after procedure), called and told that the appointment was not available. Rescheduled is to 3 weeks later (now a full month after the procedure) for results. Called the next day to confirm the appointment they told me was unavailable. When I agreed to come in anyway for the appointment they canceled, I was told I couldn't and had to keep the appointment for 3 weeks out. I again asked to speak to an office manager. Finally yesterday I eas called again by this office and told that the Nurse Practitioner (who I never agreed to see) didn't see patients st the time I was scheduled for and they needed to change my appointment again. I've absolutely had it. Asked to speak to an office manager, again no response. Here's the simple solution: there are a shortage of pediatric gastroenterologists here. I get that. But, I live my child enough to make sure she actually gets care. So, I will not be returning to this facility, despite the fact that the doctor seems competent, due to the support staff being incompetent and uncaring. They have an office "manager" who is obviously part of the problem and does not have any interest in addressing concerns despite repeated attempts to talk to her. In looking at other reviews for TMCone, it appears this is a theme for this facility. I try to support my local economy and TMC is a aerobatics in this community. That being said, I WILL get care for my child and for that reason we will be moving her care elsewhere. If you value your children, I suggest you do the same

Lin

I think this practice needs a support group for parents trying and failing to get timely treatment for their kids. Rebecca's review is super close to the experience I have had here, and also at Banner. The specialty clinics in Tucson seem to have very little time or interest in actually helping kids get well.