My mother used Vestavia Pediatrics when I was a child, we used Dr. Smith, he was wonderful. I would have given 6 stars back then. However, Dr. Smith is retired, but I still wanted to take my son there. The building looks just like it did back in the 80's, it is filthy, and EVERYONE is rude. From the time I walked in the door with the receptionist, to Dr. Crum, we were so disappointed. Dr. Crum flew through our appointment like she was late getting somewhere, she wouldn't let us ask any questions, and when we did ask a question she was very dismissive. The reason we picked her was because Dr. Smith supposedly picked and trained her, but she is NOTHING like Dr. Smith. Absolutely no beside manner and her personality really put me off. You want someone to make you think they care about your child, well she does not. I forgot to ask a question and stuck my head out in the hall to ask her back in and she held up her finger and said "one minute", then only stuck her head in the door while I asked my question, she had to reluctantly actually look at my child! Wow! Then when I was trying to pay my co-pay, the receptionist stayed on the phone for 10 minutes while I stood there as my son was screaming (we had just gotten 2 month shots), only to knock on the glass and point to the other window that says "check-in only", like I was supposed to know that I could go to the check-in window to check out! I couldn't have switched pediatricians faster. BYE Vestavia!