Reviews of Tomeka Roberts, M.D., P.C. Obstetrics & Gynecology (Doctor)

Gabrielle Watters

Dr. Roberts and her staff are very friendly. Dr. Roberts and her nurse make you feel very comfortable. It is almost like you forget you're at the gynecologist!! Definitely recommend Dr. Roberts if looking for an OBGYN.

Jessica Tidwell

I have been with Dr.Cynthia Jones for over a decade. She delivered my son this past April and has helped me in so many ways. Especially when trying to conceive. She is a miracle worker.

Olivia Cantolina

I love Dr. Jones. I was previously seeing a doctor at Shelby OBGYN and found a doctor at Brookwood that had a UAB degree. I was supposed to have surgery and Shelby was very rude and made me feel terrible about it. But Dr Jones Explained Everything and was very nice to me and made me feel confident in her ability to take care of me. I have been seeing her for two years now and am finally pregnant with my first child and she has taken careasonable of me every step of the way. The only downfall to her office is the administration staff and financial office. They never seem to know what is going on and problems always seem to arise. But somehow it always works itself out. There are kinks in every office. And I wouldn't trade Dr Jones for anyone.

Chanda Chisela

The office lacks organization, professionalism and common courtesy. I only went to one office visit last year and have been dealing with billing issues since then. I gave the office all insurance information they even copied the card with ID. Next thing I know they start sending me bills without billing the insurance. I call the office manager she says they will resolve this. It was never resolved. They kept sending me the same bill without billing my insurance. Meanwhile 4 months after that her nurse calls me with a critical lab value. Saying she doesn't know how it was missed but I need to follow up. I follow up with someone else, turns out I have a pituitary adeoma. Anyways 7 months later the same nurse calls from her new office and says shes giving patients courtesy calls regarding delinquent bills. I ask for an invoice she can't send one. She can however call the office manager at the old office to have her call me back. That is the same office manager who has never called me back after numerous attempts to get in contact. She still has yet to contact me. :/

Gabrielle Watters

Dr. Roberts and her staff are very friendly. Dr. Roberts and her nurse make you feel very comfortable. It is almost like you forget you're at the gynecologist!! Definitely recommend Dr. Roberts if looking for an OBGYN.

Jessica Tidwell

I have been with Dr.Cynthia Jones for over a decade. She delivered my son this past April and has helped me in so many ways. Especially when trying to conceive. She is a miracle worker.

Olivia Cantolina

I love Dr. Jones. I was previously seeing a doctor at Shelby OBGYN and found a doctor at Brookwood that had a UAB degree. I was supposed to have surgery and Shelby was very rude and made me feel terrible about it. But Dr Jones Explained Everything and was very nice to me and made me feel confident in her ability to take care of me. I have been seeing her for two years now and am finally pregnant with my first child and she has taken careasonable of me every step of the way. The only downfall to her office is the administration staff and financial office. They never seem to know what is going on and problems always seem to arise. But somehow it always works itself out. There are kinks in every office. And I wouldn't trade Dr Jones for anyone.

Chanda Chisela

The office lacks organization, professionalism and common courtesy. I only went to one office visit last year and have been dealing with billing issues since then. I gave the office all insurance information they even copied the card with ID. Next thing I know they start sending me bills without billing the insurance. I call the office manager she says they will resolve this. It was never resolved. They kept sending me the same bill without billing my insurance. Meanwhile 4 months after that her nurse calls me with a critical lab value. Saying she doesn't know how it was missed but I need to follow up. I follow up with someone else, turns out I have a pituitary adeoma. Anyways 7 months later the same nurse calls from her new office and says shes giving patients courtesy calls regarding delinquent bills. I ask for an invoice she can't send one. She can however call the office manager at the old office to have her call me back. That is the same office manager who has never called me back after numerous attempts to get in contact. She still has yet to contact me. :/

R. D.C.A.

Never again! The wait time is too long. The staff is unprofessional. Dr. Roberts appears nice on the surface but her ethics concerning my health are questionable. I will be going somewhere else.

Brand Champion

BEWARE ....Dr roberts seems like she cares but she money hungry. I went to this dr for 9 years and only to be told by an emergency doctor what was really wrong. I had been going every two weeks for a year for dr roberts to perform the same test the emergency dr performed once and called for emergency surgery. When i brought back my prognosis to dr roberts office she said oh now i see. When scheduling my surgery the admin some black bald guy basically told me if i slept with him he could cover the surgery. I wrote the hosptial, board and dr roberts office and recieved no response. Dr roberts will play with your life for a check.

Devon Sims

Would never recommend this practice. Nurse is rude. Doctor doesn't listen and missed some serious red flags. Poor communication.

Gates Barnes

So I arrived on time for my appointment updated my paperwork watched it lay in window for 10 minutes before anyone touched it after another 20 or so minutes I approached the window to see if maybe doctor got called out to surgery or something since I was now over 30 minutes past my appointment time I was told sorry your next so another 10 minutes goes by and another girl gets called back nurse returns to get me takes my weight and as she was taking my blood pressure asked me how I was I responded good just running late at which she replied I'm sorry your late no you guys are running me late she jerks the cuff off my arm tells me to follow her takes me to room throws sheet on table then walks out and slams the door well it didn't go well with me since it's now an hour past my appointment I kindly open door tell her never mind I will find another doctor so I don't know what kind of doctor Roberts is but her staff just caused her to loose a patient

Vershaune Roscoe

I have been going to Dr Roberts for years her mom was my Speech teacher in High School and she is the best. I love her nurses as well. A very friendly environment

That’s so Taliwaly

The doctor is great. But horrible office manager! Geralds chamblin! He is incompetent and slow! How did you even got that job? I went for my annual and got a medical bill! Its preventative service. Which means its 100% covered. They coded it wrong so , i have to fight for them to fix it. He was not helpful at all , he kept interrupting me. So unprofessional! He needs to get fired, he kept telling me i had to call the lab because they code it! No! The doctor codes it you moron! So its your responsibility to talk to the doctor and get it fixed. Oh btw before he finally pulled me up , he had a different pt up thinking it was me! I got so pissed, i requested to speak with the doctor myself to report how unprofessional he is.

R. D.C.A.

Never again! The wait time is too long. The staff is unprofessional. Dr. Roberts appears nice on the surface but her ethics concerning my health are questionable. I will be going somewhere else.

Brand Champion

BEWARE ....Dr roberts seems like she cares but she money hungry. I went to this dr for 9 years and only to be told by an emergency doctor what was really wrong. I had been going every two weeks for a year for dr roberts to perform the same test the emergency dr performed once and called for emergency surgery. When i brought back my prognosis to dr roberts office she said oh now i see. When scheduling my surgery the admin some black bald guy basically told me if i slept with him he could cover the surgery. I wrote the hosptial, board and dr roberts office and recieved no response. Dr roberts will play with your life for a check.

Devon Sims

Would never recommend this practice. Nurse is rude. Doctor doesn't listen and missed some serious red flags. Poor communication.

Gates Barnes

So I arrived on time for my appointment updated my paperwork watched it lay in window for 10 minutes before anyone touched it after another 20 or so minutes I approached the window to see if maybe doctor got called out to surgery or something since I was now over 30 minutes past my appointment time I was told sorry your next so another 10 minutes goes by and another girl gets called back nurse returns to get me takes my weight and as she was taking my blood pressure asked me how I was I responded good just running late at which she replied I'm sorry your late no you guys are running me late she jerks the cuff off my arm tells me to follow her takes me to room throws sheet on table then walks out and slams the door well it didn't go well with me since it's now an hour past my appointment I kindly open door tell her never mind I will find another doctor so I don't know what kind of doctor Roberts is but her staff just caused her to loose a patient

Vershaune Roscoe

I have been going to Dr Roberts for years her mom was my Speech teacher in High School and she is the best. I love her nurses as well. A very friendly environment

That’s so Taliwaly

The doctor is great. But horrible office manager! Geralds chamblin! He is incompetent and slow! How did you even got that job? I went for my annual and got a medical bill! Its preventative service. Which means its 100% covered. They coded it wrong so , i have to fight for them to fix it. He was not helpful at all , he kept interrupting me. So unprofessional! He needs to get fired, he kept telling me i had to call the lab because they code it! No! The doctor codes it you moron! So its your responsibility to talk to the doctor and get it fixed. Oh btw before he finally pulled me up , he had a different pt up thinking it was me! I got so pissed, i requested to speak with the doctor myself to report how unprofessional he is.

Shana Boyd

I've been a patient for over 11 years so I understand staff changes, but the new staff is very unprofessional, u can't get anybody on the phone and when you do happen to get someone on the phone u get this nice nasty lady who could careless if you are seen or not. Dr. Roberts delivered my 11 yr old daughter and I can honestly say she's the best gyn I've ever had. But if I call your office and say I have an emergency and I need to see my gyn and this nice nasty lady tells me she can't see me until the 22nd, I said I'm having and emergency who would wait till the 22nd. Anybody in their right mind would be forced to find another doctor. Sad though, I really liked Dr. Roberts. After 11 yrs I have to find a new doctor. Btw it's definitely not Dr. Robert's, she is amazing if u get her actually get her you'll have a great doctor. Unfortunately to get to her you'll have to go through her staff and they are horrible.

Sharella Bowie

Very unprofessional. First and last experience with her was in 2006 when I went into premature labor. Unfortunately, this doctor was the doctor on call. When she called me back, she was very short and rude. Her tone was very condescending and you could tell she had absolutely no interest in anything I was saying. I would NEVER EVER recommend this person to anyone!!! And BTW if you're reading this Tomeka, I end up losing my baby that night at 5/12 months pregnant. You have a 2.9 rating on Google, DO BETTER!!!

Wendy W

I am so glad I transferred my care to Dr. Roberts! I moved from a very large OB/GYN practice that seemed overly busy to address my concerns. Today was my second visit with Dr. Roberts. I have to admit, I felt the difference as soon as I walked into her office. The staff is very warm, welcoming, helpful and friendly. I didn't wait any longer than 15 minutes after my appointment time to see Dr. Roberts on both occasions. I have found Dr. Roberts to be very personable, compassionate and knowledgeable. She calmed my worries about my condition and I left the office with a new plan today that was well explained. I feel like I've finally found the OB/GYN for me!! Thanks, Dr. Roberts!!

Velisha Ware

I love Dr. Roberts, but the staff with her new group (Page, Hudson & Taylor) is horrible - after calling for two/three days, and after waiting for a rep to pick up (I was maybe the 5th holding), I was unable to schedule an appt and was told that they would call me back after lunch. This is day three and no return call. I give up and have no choice but to look for another physician. I will miss Dr. Roberts, but I cannot deal with this new group.

Cherrye Parker

Good quality service! Calming atmosphere and courteous people working in the office. I am so thankful Dr. Jones works in this office!!!

Tiffany Archie

The practice is unprofessional! They have medical assistants posing as nurses. High turnover for staff. Medical information not handled with care. I informed Cynthia Jones that I needed to go on maternity leave prior to the 40 weeks due to work related issues. She stated that I could not. She acted as if my employer was her patient and not me. I elected to cease prenatal care at their practice. They were upset. Cynthia did not reach out, but Tomeka stated to her office manager that I should have let them know prior to leaving. I am an adult and did not feel I needed to apprise an individual of my decisions especially since I had attempted to communicate my concerns on several separate occasions, but to no avail. I had spoken with Cynthia several times regarding my health concerns while being pregnant and the physical requirements to perform my job. She NEVER documented anything which is why she was unfamiliar with the issues I presented on each visit. To this point, I ended up going into labor 3 weeks early due to the stress of my job!

Takisha Edwards

Dr.Roberts Seems nice on the surface but is always in a hurry and lets her nurse dictate everything only concerned about insurance and tbat is all! Be prepared to sit all day in the waiting room...then taken to a room where you will sit even longer! They flounce students and medical assistants around during exams in the room overall I've had better!

G

i have been with DR.Roberts for 3years I lOVE HER SHE IS VERY VERY SWEET the new office move had no problems with the staff .MY APPT WAS 2 WEEKS AGO

Shana Boyd

I've been a patient for over 11 years so I understand staff changes, but the new staff is very unprofessional, u can't get anybody on the phone and when you do happen to get someone on the phone u get this nice nasty lady who could careless if you are seen or not. Dr. Roberts delivered my 11 yr old daughter and I can honestly say she's the best gyn I've ever had. But if I call your office and say I have an emergency and I need to see my gyn and this nice nasty lady tells me she can't see me until the 22nd, I said I'm having and emergency who would wait till the 22nd. Anybody in their right mind would be forced to find another doctor. Sad though, I really liked Dr. Roberts. After 11 yrs I have to find a new doctor. Btw it's definitely not Dr. Robert's, she is amazing if u get her actually get her you'll have a great doctor. Unfortunately to get to her you'll have to go through her staff and they are horrible.

Sharella Bowie

Very unprofessional. First and last experience with her was in 2006 when I went into premature labor. Unfortunately, this doctor was the doctor on call. When she called me back, she was very short and rude. Her tone was very condescending and you could tell she had absolutely no interest in anything I was saying. I would NEVER EVER recommend this person to anyone!!! And BTW if you're reading this Tomeka, I end up losing my baby that night at 5/12 months pregnant. You have a 2.9 rating on Google, DO BETTER!!!

Wendy W

I am so glad I transferred my care to Dr. Roberts! I moved from a very large OB/GYN practice that seemed overly busy to address my concerns. Today was my second visit with Dr. Roberts. I have to admit, I felt the difference as soon as I walked into her office. The staff is very warm, welcoming, helpful and friendly. I didn't wait any longer than 15 minutes after my appointment time to see Dr. Roberts on both occasions. I have found Dr. Roberts to be very personable, compassionate and knowledgeable. She calmed my worries about my condition and I left the office with a new plan today that was well explained. I feel like I've finally found the OB/GYN for me!! Thanks, Dr. Roberts!!

Velisha Ware

I love Dr. Roberts, but the staff with her new group (Page, Hudson & Taylor) is horrible - after calling for two/three days, and after waiting for a rep to pick up (I was maybe the 5th holding), I was unable to schedule an appt and was told that they would call me back after lunch. This is day three and no return call. I give up and have no choice but to look for another physician. I will miss Dr. Roberts, but I cannot deal with this new group.

Cherrye Parker

Good quality service! Calming atmosphere and courteous people working in the office. I am so thankful Dr. Jones works in this office!!!

Tiffany Archie

The practice is unprofessional! They have medical assistants posing as nurses. High turnover for staff. Medical information not handled with care. I informed Cynthia Jones that I needed to go on maternity leave prior to the 40 weeks due to work related issues. She stated that I could not. She acted as if my employer was her patient and not me. I elected to cease prenatal care at their practice. They were upset. Cynthia did not reach out, but Tomeka stated to her office manager that I should have let them know prior to leaving. I am an adult and did not feel I needed to apprise an individual of my decisions especially since I had attempted to communicate my concerns on several separate occasions, but to no avail. I had spoken with Cynthia several times regarding my health concerns while being pregnant and the physical requirements to perform my job. She NEVER documented anything which is why she was unfamiliar with the issues I presented on each visit. To this point, I ended up going into labor 3 weeks early due to the stress of my job!

Takisha Edwards

Dr.Roberts Seems nice on the surface but is always in a hurry and lets her nurse dictate everything only concerned about insurance and tbat is all! Be prepared to sit all day in the waiting room...then taken to a room where you will sit even longer! They flounce students and medical assistants around during exams in the room overall I've had better!

G

i have been with DR.Roberts for 3years I lOVE HER SHE IS VERY VERY SWEET the new office move had no problems with the staff .MY APPT WAS 2 WEEKS AGO

Brittany Buckley

She killed my baby and almost killed me too.. showed no sympathy and took no responsibility. Worst Ob ever

Shedrick Flowers

Dr. Roberts is a great doctor! She delivered both of my children and takes great care of my wife during her regular visits. However, the accounting department will attempt to screw you over and over again. They don't keep good records, but I do. I should not have to prove that the bill has been paid with each visit.

Kim Gann

I was a previous patient of Dr. Jones (who I loved), but she relocated. I decided to stay and see Dr. Roberts. Dr. Roberts and her staff are wonderful. Dr. Roberts is so sweet and very knowledgeable. She reassured me of some worries and made me feel so at ease. I called the nurse “Lala” on a Friday and she responded so fast and was so helpful. This is a great Dr. and team. I highly recommend.

JC Luvly

Dr. Roberts was given all of Dr. Samuel Sullivan’s patients after he retired and I was one of Dr Sullivan’s patients before he retired. I was a little leery at first because I had been with Dr Sullivan for years but after meeting and talking to Dr Roberts she made me feel so at ease. She is a very down to earth person and I would strongly recommend her!

Robbie Ruffner

She has delivered both of our children. She is a really good doctor who loves her job. We are grateful to her sweet staff, as well. They are a blessing.

Seretha Johnson Strong

Love Dr. Roberts and her staff. Always very friendly, professional, and knowledgeable. The atmosphere is very comfortable and inviting.

Emily Dennison

Dr. Roberts is the best doctor I have been to! She is so sweet, and listened to my every need. She made me feel comfortable, and gave me the attention I needed. I will recommend her to everyone!

Ariel Williams

I was in labor 13 hrs and Dr. Roberts never arrived. A different doctor that I've never met had to perform an emergency C-Section on me, which made me even more uncomfortable. Dr. Roberts did not show up until the next day. When I questioned her about her not showing up she told me that she was on her way. 13 hours of labor and a emergency C-Section and you were on your way? I was very disappointed.

Ashley Wilson

Dr. Roberts and her staff are the MOST unprofessional office/staff I’ve ever seen in my entire life. I saw Dr. Roberts once in 2015. I vowed to never see her again. I began to see Dr. Jones. Dr. Jones was outstanding, professional, and attentive. According to a staff member, Dr. Roberts no longer wanted to bill Medicaid (I wouldn’t expect anything less of her) in her office and Dr. Jones did so Dr. Jones had to relocate. I continued to see Dr. Roberts because I was pregnant but I just couldn’t bare another moment of her unprofessionalism along with her rude staff and nurses. Dr. Roberts alone has left a bad taste in my mouth for the entire Brookwood Medical Center, which is sad because I really love the atmosphere. I’m sure you can find a professional OBGYN elsewhere! A doctor’s staff can only be as good as/ a representation of the doctor. I give them all a 0 out of 5 stars! Don’t make this mistake.

Mona Davis

I had to wait about 1 hour 45 minutes so I decided to leave. As I was leaving, Dr. Roberts here me say she don't pay my bills I help pay hers. As a result, she sends me a dismissal letter. Thankfully, it was the best thing she could have done because the knew OBGYN is wonderful.

Barbara Beverly

So far I have been very pleased with Dr.Roberts.I have an issue an I needed to see a Dr.asap and I have left messages and called her nurse only to find out that she will not be available until the 22nd.Who do you see if you have an emergency besides 911?

Brittany Buckley

She killed my baby and almost killed me too.. showed no sympathy and took no responsibility. Worst Ob ever

Shedrick Flowers

Dr. Roberts is a great doctor! She delivered both of my children and takes great care of my wife during her regular visits. However, the accounting department will attempt to screw you over and over again. They don't keep good records, but I do. I should not have to prove that the bill has been paid with each visit.

Kim Gann

I was a previous patient of Dr. Jones (who I loved), but she relocated. I decided to stay and see Dr. Roberts. Dr. Roberts and her staff are wonderful. Dr. Roberts is so sweet and very knowledgeable. She reassured me of some worries and made me feel so at ease. I called the nurse “Lala” on a Friday and she responded so fast and was so helpful. This is a great Dr. and team. I highly recommend.

JC Luvly

Dr. Roberts was given all of Dr. Samuel Sullivan’s patients after he retired and I was one of Dr Sullivan’s patients before he retired. I was a little leery at first because I had been with Dr Sullivan for years but after meeting and talking to Dr Roberts she made me feel so at ease. She is a very down to earth person and I would strongly recommend her!

Robbie Ruffner

She has delivered both of our children. She is a really good doctor who loves her job. We are grateful to her sweet staff, as well. They are a blessing.

Seretha Johnson Strong

Love Dr. Roberts and her staff. Always very friendly, professional, and knowledgeable. The atmosphere is very comfortable and inviting.

Emily Dennison

Dr. Roberts is the best doctor I have been to! She is so sweet, and listened to my every need. She made me feel comfortable, and gave me the attention I needed. I will recommend her to everyone!

Ariel Williams

I was in labor 13 hrs and Dr. Roberts never arrived. A different doctor that I've never met had to perform an emergency C-Section on me, which made me even more uncomfortable. Dr. Roberts did not show up until the next day. When I questioned her about her not showing up she told me that she was on her way. 13 hours of labor and a emergency C-Section and you were on your way? I was very disappointed.

Ashley Wilson

Dr. Roberts and her staff are the MOST unprofessional office/staff I’ve ever seen in my entire life. I saw Dr. Roberts once in 2015. I vowed to never see her again. I began to see Dr. Jones. Dr. Jones was outstanding, professional, and attentive. According to a staff member, Dr. Roberts no longer wanted to bill Medicaid (I wouldn’t expect anything less of her) in her office and Dr. Jones did so Dr. Jones had to relocate. I continued to see Dr. Roberts because I was pregnant but I just couldn’t bare another moment of her unprofessionalism along with her rude staff and nurses. Dr. Roberts alone has left a bad taste in my mouth for the entire Brookwood Medical Center, which is sad because I really love the atmosphere. I’m sure you can find a professional OBGYN elsewhere! A doctor’s staff can only be as good as/ a representation of the doctor. I give them all a 0 out of 5 stars! Don’t make this mistake.

Mona Davis

I had to wait about 1 hour 45 minutes so I decided to leave. As I was leaving, Dr. Roberts here me say she don't pay my bills I help pay hers. As a result, she sends me a dismissal letter. Thankfully, it was the best thing she could have done because the knew OBGYN is wonderful.

Barbara Beverly

So far I have been very pleased with Dr.Roberts.I have an issue an I needed to see a Dr.asap and I have left messages and called her nurse only to find out that she will not be available until the 22nd.Who do you see if you have an emergency besides 911?