Reviews of Inverness Dermatology (Doctor)

250 Inverness Center Dr, Birmingham, AL 35242

Average Rating:

DESCRIPTION

We offer you all the information of real people who used the products and services of Inverness Dermatology (Doctor) in the state of Alabama.

Nowadays the business receives a score of 4.2 out of 5 and this rating was based on 71 reviews.

You must have seen that it has an average rating is good, and it's founded on a high number of reviews, so we may conclude that the assessment is very reliable. If people have bothered to rate when they've done well with the service, it works.

As you know, we do not usually stop to give tatings when they are positive and we usually do it only if we've had a problem or issue...

This Doctor is included in the category of Dermatologist.

Where is Inverness Dermatology?

REVIEWS OF Inverness Dermatology IN Alabama

Chris Bassett

Meagan Underwood

I have always had wonderful experiences with Dr. Jacobson and staff, but this review reflects a billing issue that was handled very poorly by the office manager, Laurie Thompson. I have spoken to her on the phone several times, trying to understand and clear up an insurance error, and was blown away by her lack of professionalism and people skills. She handled our calls with such a passive aggressive attitude and jumped at every chance to interrupt and over talk me, as I tried to talk through the discrepancy with her. I don't write public reviews usually, or ever actually, but Laurie was a very special individual that provided me some of the worst customer service interactions I've ever had. I hate that she represented the office in such a negative way and would encourage her to handle her future 'bill collection calls' with more courtesy and civility. What an overall humiliating experience, thanks to you Laurie.

Tim Giddens

Kristie Cannon

Sarah Summerlin

Felt rushed and not heard. Dr. O’ Connor seemed more interested in selling their product than addressing concerns. I will be finding a new dermatologist.

Thomas Olsen

First class team always friendly and efficient.

Garry Miles

Colin McManus

Dr. Jacobson and her staff are exceptional. She is kind, patient and understanding. Inverness provides so many different services for the community, but I think the base of dermyetoglical examination is the one most important to me. I highly recommend Dr. Jacobson and Inverness. It’s is a kind welcoming environment of professional people. C/M

Chris Mosley

The front office staff was kind and courteous and the wait time was reasonable. I saw Dr. Connor who was pleasant, thorough and caring. A week later I was notified I had a squamous cell carcinoma, and I'm going back in to have it removed. I would recommend to family and friends.

Logan Ertel

Run away! Go anywhere but here! Their office made a mistake and billed me for services I didn’t buy. When I called to let them know, the woman on the phone was extremely rude and told me “we don’t give refunds. Only store credits.” Store credit?! This isn’t Target, it’s a dr’s office for crying out loud! And it was their mistake! I had to submit a dispute to my credit card company to get the charges reversed.

Elizabeth Grimes

Fabulous staff, lovely facility and expert (quick!) service! I was thrilled with my treatments

Mike Bentley

I was very impressed today. First and foremost, caring and professional! Every staff person said hi to me. Mary Beth examined me thoroughly and found many pre- cancers. I know I will receive the highest medical care during my future visits.

Kinsey Baker

I have been a patient of Dr. Jacobson for years. She has always provided the best care for me and my family. I trust all the providers and staff with my needs! I would recommend this office to everyone!

Heather Flynn

Hands down the best Dermatology practice around. I've seen all the providers in this fantastic practice and wouldn't go anywhere else. I love Inverness Dermatology!❤❤❤

Sue Miller

Awesome and outstanding - very pleased with Dr Cohn on my Croton oil peel and with Jamie for my skin care solutions ...

Kathryn Buczek

I've been a patient at Inverness Dermatology for a couple of years. I only have great things to say about this practice. I have a busy schedule, the office works with me to get scheduled with one of the doctors or PA. No matter who is caring for me every experience is wonderful! The office is clean, comfortable, and the staff is friendly! I would recommend Inverness Dermatology & Laser to everyone!

Michelle Reeder

Wonderful staff and doctors.

Elizabeth Redding

Jessica Holland

My sons last visit with them was on March 3rd. I paid a bill on March 25th that equaled my copay. I received a call on Sep. 26th that I owe them $80. I haven't received one statement nor phone call from them AT ALL. Laurie seemed to think it was on the 3rd party billing service. She said she was trying to "double check" with me before it went to collections. What?! I asked her to send me an itemized statement. She did. I told her I would call her Friday morning to pay it over the phone. She said that would be great. Called her this morning, she's out of the office until Monday. Couldn't get anyone else in billing on the phone. I should have gotten a phone call way before this week. So frustrating. They can see by our accounts that we pay promptly. They should have known something was up. Instead, they let it go for months?? So glad we changed to Cahaba Dermatology. Much friendlier and billing is not nearly this difficult. Inverness Dermatology should try handling billing in the office not through a 3rd party that obviously doesn't care about the patient or getting it right!

Chris Tyler

Nigel Smedley

Updated (05/18/2018) : The billing office and office manager weighted down my overall experience from a five-star: down to a one star rating. Hopefully, my negative billing experience is an anomaly. Time will tell...

Mike Isbell

Suzanne Smith

The facility is very nice, the wait time was minimal and Dr. Hunt and all of the staff were exceptional! I will definitely back. Everyone was extremely nice and helpful. Inverness Dermatology is by far the best doctor's office I have ever been to!

Yolanda Jones

The staff is very compassionate about their patients. Customer service is outstanding. I feel like my care is very important, Dr. Hunt, you rock!!!!!

cindy parks

Dr. Jacobson has been my dermatologist for over 15yrs & she is the best in her field. Her staff has always been friendly & extremely helpful when I've had any questions or needed information.

Alyssa Kornegay

Great experience. Listened to all of my concerns and helped me figure out the best course of action. Thankful to have found this office.

Marge Laughlin

Tori Mortarotti

Deborah Petipas

Kerrie Woods

Entire staff is amazing; very friendly and efficient!

Christian Aldecoa

Dr, Jacobson is both professional and personable and makes visiting the the dermatologist a good experience. She is the reason I have been a patient for years.

christi morningstar

The best staff!

Hunter Dawn

I would drive hours to visit this amazing office! The staff is so assertive, and the providers are very knowledgeable and kind. Great atmosphere and practice.

Allen Montgomery

Tammy Vance

Katie Alcantara

I give Inverness Dermatology 5 stars.If I could give them 10, I would!! I have ALWAYS been treated with the BEST care. Because of my skin issues, I am in the office twice a week (and have been for months now). The lovely ladies at the front desk are always welcoming! I am consistently greeted with a smile and by name. Stephany (the technician for my laser treatments)is professional, kind, and very personable! Mary Beth, PA and Dr Jacobson have (on more then one occasion) gone above and beyond in my care. After my first visit at Inverness Dermatology I felt like family. In my experience, everyone that I have come in contact with truly exhibits a servants heart and a love for their job. I am thankful to have found Inverness Dermatology! I have recommended this office to several friends and will continue to do so.They are simply the best. Period. ⭐️⭐️⭐️⭐️⭐️

Betsy Carpenter

There’s a reason this office has been voted Best in Birmingham 2 years in a row. They are simply the best. Hands down best staff ever! If you haven’t tried them out, you should!!!❤️❤️❤️❤️❤️

ashley hudgins

I am replying to Lyndsey Mesamore's stupid ignorant review. I am the mother of the child she brought into Inverness Dermatology. In no way shape or form did I give this girl permission to have my daughter treated at this office. Inverness Dermatology has gone above and beyond with treatment and our patient privacy. They are a wonderful and extremely busy practice and cannot check every patients identification when they walk through the door. They did the right thing when they found out she was not my daughter's mother and informed Miss Mesamore-Squires-Kervin-Johnson, or whatever she goes by other than her 3 married names, that she could no longer bring my daughter for treatment since SHE'S NOT A PARENT! I did find out that my husband did not take our daughter to this appointment when one of his co-workers informed me that he had been at work all day. I do know a girl named Amanda, but she worked for Village Derm. Like I said, I give Inverness Dermatology 5 stars. They are excellent, front desk is wonderful, doctors are great, and the manager is SUPERB!!! *UPDATE* I am completely happy with this dermatology office and their procedures/protocols, and even though Miss Mesamore-Squires-Kervin-Johnson won't be using them, I will continue to have my children treated there and spread nothing but GREAT things about this business. Thanks!!!

Beth Milazzo

We had a great experience at Inverness Dermatology!! The entire staff was incredibly sweet and they took great care of my daughter. The PA Mary Beth was so caring and took time to explain everything to my daughter, who was very nervous. As a healthcare provider myself, I realize the importance of finding an office that makes a patient and the parent feel so comfortable. We look forward to going back if we have any other dermatology needs and have recommended them to all our friends!

Debi Kozler

I felt like a number, not a patient. They told me they would refile my insurance. Years later I received a letter from a debt collector. Tried calling the accounting dept. for two weeks and I cant get through.

Kelli Buckalew

My girlfriend went here to get a cyst removed. When she went in to get it removed they told her that it was not a cyst. They did a punch biopsy and even sent her to a neurologist. After never being told what it was and with the staff showing no concern at all we decided to go to Cahaba Dermatology. It turns out that it WAS a cyst and she got it removed. Inverness cost her money and pain when it was a cyst (like it was originally diagnosed. Will never return and Cahaba Dermatology will get our business from now on.

Hartwell Davis

I rely upon Inverness Derm for my skin health. They do a flawless job of serving my medical needs for dermatology.

Lydia Scott

Such a sweet staff and so helpful. I was taken back quickly and didn’t feel judged ♥️

Sal

This is the most unprofessional medical office that I have ever experienced that takes no accountability. The medical personal is very inexperienced, the front desk staff totally unfocused and the office manager was the most unprofessional and mean person you will meet. The biggest complaint is when they prescribed a medication that they wanted me to have mail ordered from their Texas pharmacy which would have cost me $600 but when talking to my insurance it was fully covered. Unprofessional and sketchy. Avoid them.

Fran Allen

This is a relaxing environment. All the staff are very congenial and attentive. Small wait time is great and quick check out and setting new appointments is quick. The facility offers many treatments and an array of products to suit your needs.

Kelly Goddin

Inverness Dermatology has truly changed our life. Our daughter began seeing Dr. Marks at the age of 4. At that time, we had taken her to numerous doctors (at least 10) with no help or improvement to her skin. She has a severe case of eczema and no one was able to provide any relief. Within just a couple of months we were able to notice improvements happening. Now 4 years later, eczema is still a part of life, but our little girl now has such a high quality of life that we never thought she would be able to experience. Dr. Marks gave our little girl a chance to be a happy child! Dr. Marks is always there for us, no matter what. She is more than just a doctor for us. She is an answer to many prayers! We drive over 4 hours just to be able to see Dr. Marks. She is truly worth every mile! We will never be able to thank Inverness Dermatology enough!

Tom Brannan

David Tharpe

Blake Snider

Had a great experience. I highly recommend them.

Rachel Bowman

Rachel White

I've been going to ID&L since I was in my early teens. It was a great experience then and has continued to be for all these years. Mary Beth is a God send!

Alan Jacobson

I’ve always had the finest treatment at Inverness Dermatology. Everyone is so courteous and kind in treating my skin problems

David Fieno

Superb in every way. Wonderful people, wonderful experience. Superb results.

Matilda Grace Ramsey

sharon buczek

I have been a patient for a few years and highly recommend Inverness Dermatology. I have seen both the doctors and the PA, Mary Beth and have had great experiences in all of my visits. I feel that they are thorough in the evaluation of my skin checks. I am so excited about my cool sculpting results. They are great and getting better each day.

Kady Kilgore

Stephanie is fabulous!

L M

VERY unprofessional.

Peter Bird

Stay away from these idiots. They use spammers from Pakistan to spam forums to build fake profiles with links to their website so they can try to rank higher in the search engines. This abuse of other peoples web properties creates a lot of extra work for forum admins to look for and delete all this spam. This is not cool. Good riddance to them.

Carol Ann Sullivan

Benjamin Workman

Jessie Bates

SUCH wonderful staff! My nurse, Allison, did a wonderful job making me feel welcome and talking about my skin issues. The PA, Mary Beth, is hands down one of the sweetest people! She did such a good job explaining my situation and how it will be treated. I didn't have to wait more than 10 minutes to be seen. All around a wonderful experience!

Kari Osborne

Jackson Tate

Going to Inverness Dermatology saved my life. True story. The wonderful doctors there found and removed a Melanoma from my back. If said Melanoma would have been left to its own devices, it would have ended my life (which would have left my gorgeous wife Jessica a widow). I owe my life to the professionals at Inverness Dermatology.

Frannie Barnes

Bill Paige

Dr. Libby is the best in the business. Great doctor that cares about her patients and her community.

Jennifer Workman

Had a few bumps in the road, but with the office manager Laura (which is amazing) all was made 100%! Love the doctors as well!! Great experience!

Stacy K

I wish Dr. Jacobson was my doctor for everything! The entire staff is welcoming and knowledgeable. I will continue to recommend Inverness Dermatolgy and Laser to everyone!! I have been going there for about 4 or 5 years and will continue to go!!

Ellen Darty

I could not be happier with ID&L! All the staff members are so nice and outgoing.

Kendra Hawkins

Steve R

I came in for a visit earlier this year. I had a couple areas of small, itchy bumps. I expected to receive some sort of prescription treatment and go on my way (and return if necessary for a follow-up). During the visit, I was given a prescription but I was also told they were going to do a biopsy of one of the bumps. What?! That was completely unexpected. It never crossed my mind that I would need a biopsy on some small bumps. I was astounded that was part of my initial visit. I contested the need for a biopsy because I would be completely paying out of pocket for this procedure (insurance wouldn't pay anything). When I told her this, she responded and said "Well you should have told me that!" This was quite off putting because it told me their initial treatment plan was to do everything they could that was revenue generating. I rejected the biopsy and opted to just use the topical prescription for a couple weeks and see if it cleared things up. Oh and I was also told that the biopsy results would take a week or more to come back. Thankfully I didn't allow them to do a biopsy, because everything cleared up after a week of using the topical. There was no need at all for a biopsy. I hate how the healthcare providers are heavily driven by revenue generating tests and procedures. They're used to tacking on charges that will end up being unseen by the people who still have decent health insurance. Despite my experience, the staff was very nice and they got me in for an appointment very quickly. I also did get a prescription that treated my issue properly.

Kathleen Ramsey

Great care from Dr. O'Connor and quickest wait time I've had at a dr appt in a long time.

Business Hours of Inverness Dermatology in Alabama

SUNDAY
CLOSED
MONDAY
7:45AM–4PM
TUESDAY
7:45AM–4PM
WEDNESDAY
7:45AM–4PM
THURSDAY
7:45AM–4PM
FRIDAY
7:45AM–4PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Inverness Dermatology en Alabama
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