Reviews of Forward Dental - West Town (Dentist)

2 Science Court, Madison, WI 53711

Average Rating:

DESCRIPTION

Here we offer you the opinions of real people like you who have information of the services of Forward Dental - West Town (Dentist) in the state of Wisconsin.

Nowadays this business has a score of 3.9 stars over 5 and this score is based on 28 reviews.

As you can see it reaches an feddbacks average is really positive, and it's founded on a large number of opinions, so we can say that the valuation is very credible. If there are many people who bothered to give their review when they've done well, it works.

You know that we do not usually bother to put scores when these are good and we usually do it only if we've had a problem or incidence...

This Dentist belongs to the category of Dentist.

Where is Forward Dental - West Town?

REVIEWS OF Forward Dental - West Town IN Wisconsin

M Foster

Amazing, best dentist in Madison. I had a flapper or temporary denture to get me through the healing of my implants. The first version done by another Dentist did not fit right and I always had a lisp because I had to hold it to the roof of my mouth. I did not know how bad it was until Dr. Smiley built me a knew one. No more lisp, I can eat regular food, and it looks like real teeth.. Thank you Dr. Smiley and team, you have made a tremendous difference in my day to day life. Mark

SUSAN WITZ

Our family has been going to Forward Dental for the past 5 years and I have nothing but good things to say about the staff and their quality of their work. If I ever leave Madison, I'm not sure I will find a dental practice as good as Forward Dental.

Shaun Falk

No frills dental care. Do the job and do it efficiently. No complaints. They are having challenges with lack of hygienist staff as I understand it, but then again, what dentist doesn't at some point.

Mike Kleist

I was nervous about changing dentists, but the friendly staff at Forward Dental made the transition easy. They're able to respond quickly to my needs.

Corey Robbins

I highly recommend visiting Forward Dental for all your dental needs. I came to them 6 months ago, having been 7 years since my last dentist visit due to my lack of dental insurance. I expected the worse, but the dental hygienist was very careful around my carries and reassured me that there’s nothing they haven’t seen. Afterwards, the consultation with Dr. Vuong was very informative and we compiled a treatment plan to get my smile back while spacing the appointments according to priority and price points for each visit. Throughout the process, I felt like an invaluable customer and was addressed on a memorized first name basis with the amazing staff. The dental assistant was phenomenal. Her and I would have running jokes, quiz each other on whit and trivia, and eased my dental anxiety by making each visit feel as if I were out to lunch with an old friend, all the while maintaining professional integrity. Dr. Vuong took his time and showed great dedication to his skill and repaired each tooth as if he were a master craftsman sculpting a piece of art. In total, he performed 15 fillings and two root canals, which were entirely painless and without any complications. He transferred to the Hilldale location and Dr. Buchanan prepped both teeth for crowns and finalized the perfect match and fitment of both crowns. I also had a molar extracted by Dr. Mehrabi at Advanced Dental Specialist, which shares the same office to easily accommodate patients with more serious dental needs. He was very skilled and efficient. He got me numbed and took the tooth out in 30 minutes and didn’t feel a thing. The recovery time was only a few days and had no discomfort or bleeding after the initial day. I had no visible facial swelling that usually follows this procedure. I credit this to the lack of trauma imposed in the extraction. In summary, this place gets my 5 stars for their quality staff and making every experience with the dentist a positive one.

Fred & Marilyn Kinney

I hae been extremely satisfied with the care they have given me.

Michael Prue

Terriable

Crystal Klas

Several issues with my visits here. Once they forgot to fully check me in and I was not seen for over 45 min. I had a dental hygienist tell me explicitly how terrible forward dental was during my cleaning. The worst however was that I received a bill and did the online pay before it was due. A few days after I had gotten the bill, and paid it already, I received a notice saying that it was going to collections citing the charges of the bill that was not even due yet. I had not been any other visits in the time frame. When I called the person I spoke to told me that they did not have online pay, despite it being on the website and bill, and had no record of my payment. Someone in the background heard this and told them there was online pay. They said someone would call back once they figured out which bill was going to collections. I got a call back saying that it was an error by their office but no other information. Will not go back.

Matt Rush

Do not go here for your dental work if you have a choice. The staff are intentionally difficult. No customer service whatsoever.

Brian LaFleur

Went to get my teeth cleaned, and they refused to do it, even with my insurance covering it. Worst dental agency I ever visited!

Fred Mankefor

Taylor Roscoe

Wouldn’t even give one star if it were up to me- requested to have my dental records transferred to a new dentist because I am out of state, was told they faxed it over to find out NINE days later they never sent me records to my new dentist- causing me to pay for appointments I couldn’t go to and having to miss days at work to reschedule apt. DO NOT RECCOMEND GOING HERE

Helen V

Some of the best dental care I've ever experienced! Very kind staff, highly gentle, put me at ease despite usually hating the dentist.

A.H. Nedeau-Owen

I have nothing but good things to say about Leah Felkner at Forward Dental West. She is the reason I continued my dental care at Forward Dental despite the location becoming less convenient after moving. Five stars to her care and bedside manner. The rest of the office staff and hygienists in general have been good, too. However, after being a patient for 3 years or so, I have decided to change dentists due to some lack of customer skills shown on the last 3-4 visits by the reception desk and hygienists. I understand how inconvenient it is to be late for an appointment. I would prefer to reschedule then seemingly have the customer service and care portion be affected by my being ten minutes late. It's a busy office that can be stressful for the staff I think. Keep up the hard work and remember that there are people behind the appointments, people that really do not like going to the dentist in the first place. It just wasn't a good fit for me anymore, and Forward Dental will continue on providing dental care without me.

Yiyue Huangfu

My experience with them was generally good. I finally switched to another clinic because of one unpleasant experience. One day they called me to reschedule my appointment. The only option I ended up with was a time slot one day after or half year away. I wasn't happy with it.... and the receptionist lady simply told me that was the case I had to live with.

Shayna Counsell

Jay Janowski

I have had great experiences here, I had no dental insurance for around a decade, so when I did get it I came to Forward Dental with quite a load of work to be done. They are super nice, professional, and treat patients with respect. They examined my teeth, and literally showed me everything they were concerned about, AND WHY (which was huge for me). Then proceeded to let me know what my different options would be. Over some time now I have had everything "Fixed" which has been a decent amount of fillings and I've had two cleanings there as well, and everytime it has been a great experience, from the front desk staff to the actual dentists/assistants/hygienists, as well as the front desk being excellent at working with insurance companies. Would recommend to family and friends, not only because of this, but also because the fillings that were done are incredibly well crafted, and you can't even notice them if you don't know to look for it.

Helen Vradelis

Laura Ward

Alyssa Ramos

The dental hygienist was annoyingly chatty and frequently made my gums bleed. They were also scheduling 5 months out, so I can’t get in even if I wanted to (I don’t).

Evan Heath

Peggy is marvelous

CeCe Easton

My husband and I have been patients of Dr. Peterman for 47 years. Our children were his patients also. He is a great individual, we consider him our friend, and he will be greatly missed when he retires later this year.

Reva Tevaarwerk

Frequently cancelled appointments or moved appointments last minute. When you call for an explanation, they are down 7 hygienists and cannot handle their patient capacity. I have been stormy through it but likely to move to another dental clinic. Otherwise fine but not worth the hassle.

Arlene Linn

Peggy is by far the best that there is!!!

PH B

Chris Zimmerman

I have been going here for 5+ years. Dr. Petterman is the most honest dentist out there. He won't just take your money by filling "maybe" cavities. They provide great advice and care. I recommend them to everyone.

Seth Rabin

It was satisfying. They informed me on what I needed to do take better care of my teeth.

Business Hours of Forward Dental - West Town in Wisconsin

SUNDAY
CLOSED
MONDAY
7:30AM–5PM
TUESDAY
7:30AM–7PM
WEDNESDAY
7:30AM–7PM
THURSDAY
7:30AM–7PM
FRIDAY
7:30AM–4PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Forward Dental - West Town en Wisconsin
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