Reviews of Brandon Family Dentistry (Dentist)

Terry DeY

Do not treat people with respect or kindness.

laura king

Dr. Derek and Jillian Snare are providing proactive, preventative dental care to our region. Personal examples - Two family members have had work in the past six months at this practice. For one of us, this means working through some past dental trauma that has complicated other chronic health issues; the Snares are fully assessing the issue and providing much needed corrective procedures that already have made a positive difference. For the other family member, treatment is focused on how to care for middle aged teeth for overall health, given the aging process - and that is going very well. These two professionals are so knowledgeable and are ready to work toward the best dental picture and overall health potential for their patients. I highly recommend Drs. Derek and Jillian Snare.

tina carlson

I understand I am employed by Dr Derek and Jillian Snare, however, I have worked as a dental hygienist since 1991 for 7 other dentists within New England. As a team they are one of the highest trained professionals in multiple aspects of dentistry. It is encouraging to work for an office that offers not only general dentistry but multiple specialties as well. It is convenient for patients to receive treatment for all their oral health needs in one place. I also understand change is often challenging at times, but, I have observed and experienced for my own family kind dedicated professional treatment from both Dr Derek and Jillian Snare. They offer what is best for their patient’s oral health. Let us welcome new young couple as entrepreneurs to our town of Brandon. We want new businesses to come to Vermont

Emily Nelson

It is shameful that Brandon's most at risk demographic has been expelled from this office due to it's failure to work with vt Medicaid. I hold the owners accountable, as it is clearly no fault of those being displaced. How tragic that an office founded by the revered Arden Hayden, a man who chose Brandon with a specific dedication to serve residents of the Brandon Training School, has come to THIS.

L Patterson

Dr. Ben Lawton took me on an emergency basis and spent a long time making certain that I was ok. He had to drill apart a crown which consisted of two teeth to save me the expense and ordeal of having to lose two crowns. Most dentists would not have been bothered but would have taken out the double crown and said tough luck. He hit the metal brace and carefully drilled through it. Tedious, time consuming work so as to not drill through too quickly and hurt me, and to save the other crown. On top on how great he is, his office is amazing. My insurance company denied the claim several times and 'lost' paperwork. They kindly, efficiently and cheerfully kept resubmitting without any justified complaint until my insurance paid. I would travel miles to get here. He came recommended by another Dentist, Dr. Bob Vokey

Carol Ruzicka

Though your treatment was very professional and I was treated well, I had a strange visit. First, the office was VERY cold and I was told by owner that she would NOT turn on the heat. I needed a blanket to keep warm thru my cleaning. Second, I did not have a brushing after the cleaning which I thought was odd, because I have always had a brushing with a routine cleaning, but I did get a $40(!!) fluoride treatment that was hardly necessary. $40 is outrageous. I have no cavities and I’m not at risk of any due to my excellent dental history and current dental health. But since I did get one, shouldn’t it have been applied to my molars where there is a small chance of decay and not my front teeth??? I asked the very young assistant who applied it if the fluoride soaked into the teeth. She did not know!!!! HUH?? Third, I told the hygienist that I use a fluoride rinse several times weekly. And she answered she wasn't sure how often I should use it!!!! Huh??? Sorry but I'm not happy. Goin' elsewhere. I do miss Dr. Lawton, he we very laid back, "non-corporate" and not out to make as much $'s from patients for treatments that weren’t necessary.

Paula Butterfield

I was very impressed with how thorough Dr. Jillian and Dr. Derick Snare were with pinpointing areas that needed attention before bigger problems arose. Being 60 years old some of my fillings that were put in 45 years ago were leaking and needed to be re-done. I had one tooth that had 3 cracks in it (which I could feel) It needed a crown. They did the crown first as it was needed the most. It was quite a procedure and I am not overly fond of having dental work done because of being hurt in the past by other dentists. These dentists showed me on the x-rays where the problem was and talked to me on how they were going to do the procedure. The way they handled the novocaine and making sure I didn't feel anything was wonderful. They are really up-to-date on new and improved methods of dentistry. One of my replaced fillings, that they redid, looked so good that I really couldn't tell it even had a filling. I think they are a real asset to the Brandon Community. THANK YOU BRANDON FAMILY DENTISTRY

biophasestudios

They claim they want to "support Brandon as it grows" and desire to "serve every patient," yet they won't take Medicaid and are extremely rude to the other tenants in the building who've been there much longer than they have. Says a lot about the character of these people. We were booted from this practice for being low income, but we would've switched anyway. Don't want them anywhere near our teeth.

Ronald Bruce

Outstanding staff and service! Ty Dr. Jillian for taking me in on a moments notice and all your hard work and dedication saving me from losing many teeth. Also want to thank Tina for all here hard work and patience getting me up to date. Couldn’t be happier! These people take pride in giving you the best care possible. Also want to thank The rest of the staff behind the scene. Great team work !! Ty all. Ron B.

Samantha Butler

Dr. Jillian Snare was amazing when I went in in severe pain. She took care of any pain until I could get into an endodontist a month later. I would recommend this office to anyone!

Cj W

Took our dental care elsewhere. Treated disrespectfully. Dr. Jillian was very rude. Both Drs refused to prescribe antibiotic for spouse who has had knee replacement surgery. He must take antibiotic prior to dental procedures for life. New Dr. made certain he had taken meds before she would do any work and will give him a new script when it's time to renew. So refreshing. We recently had lunch with 10 folks. Someone asked if anyone knew anything about the new dentists in town. Of the 10, 6 had negative comments.

George Lovell

When I called to discuss why they would not take my BCBS dental insurance, when Ben always did, I was treated with disrespect and she hung up the phone. I’m taking our dental work elsewhere.