Disappointing experience. I just needed my teeth cleaned so I asked when I made the appt if I could just get my teeth cleaned. I told them I have dentist phobia, and I did not want to be informed about anything "wrong" with my teeth this time. Just a cleaning. The man at the front desk told me that was fine and doable. Great! Let's go.
When I went in, the dentist said they needed x-rays and that they would only take 1 panaramic X-ray. I said okay and off I went. She took one X-ray and told me I was done. I went back to my chair and they called me back into the X-ray room for more X-rays. I said "the dentist said she only needed the one and that would be enough." She said the dentist needs 4 more to check bone density. I said "no", I agreed to the one. It felt like she lied to me initially just to get me in the x-ray room. "Just one".
Then the dentist came into the room and said "you have gum disease." What? What part of "I did not want to be informed about anything "wrong" with my teeth this time." did they not understand? I told the dentist "I don't want to hear about what's wrong, I just want my teeth cleaned." She just walked out of the room without saying anything. No "I'm sorry", "I understand", no nothing. Then she sent someone else in the room to tell me she wouldn't treat me.
I understand that things didn't go as planned but this was unprofessional, especially when I made it clear ahead of time what I wanted and did not want. And they agreed!!
It boils down to, if you just need your teeth cleaned, this is not the dentist to use.