Reviews of Creekside Family Dental (Dentist)

Felicia Dydek

Excellent staff!! Everyone makes you feel like family. Dr’s take the time to show, explain and educate - NEVER in too much of a hurry unlike many other practices. Convenient text reminders and always accommodating OUR schedule. They genuinely care about their patients.

Rika Beard

IN RESPONSE: So is this the response you get after the office manager calls you stating she will make everything right including speaking to that employee and waving a $50.00 office fee, not to mention leaving her personal cell phone number if I removed a perfectly accurate account of my visit and I refuse?. There are hundreds of Great dentists with Great staff in DFW in which I was fortunate enough to find.I NEVER MADE A DEGRADING DESCRIPTION OF THE EMPLOYEE!. I used the word obese which is medically correct and in which I myself am also considered.Your attempt to deflect blame on me and not address the way I was treated is ridiculous. I could easily say maybe I was treated that way because my son and I were the only blacks in the office at that time but I'm just going to pray it was just a rude employee. Maybe the person responding is the same person that trained the lady that was so rude to me. I still have not received the treatment or the treatment plan of what was done to my minor son as promised twice now, it been since March now. Maybe you don't teach the behavior but it appears you do support it. By teaching a staff member at the front desk, I guess the insurance lady. (Long blonde hair, glasses, obese, navy blue uniform). How to address customers, her rudeness is a service I refuse to pay for, she did not even know the situation which had previously been discussed and agreed on over an hour prior to my appointment. I wish she would have made her rude comment before my son was taken to the back because i would have cancelled his appointment on the spot also. Maybe the service in the back would have been great but I couldnt get past the rudeness at the front desk. She can thank herself because she alone contributed to the loss of two new patients. I won't even mention my sons treatment plan that was never emailed to me as stated by receptionist, which is ok because I have no intentions of returning.

Brandi Bell

Super nice staff! Got there early and they brought me back ahead of schedule! In and out quick! Best dentist in town!

lorie de luna

Everyone is great! My family and I switched to their office from a long time dentist and we have not been dissapointed and were pleasantly surprised to how friendly and efficient they all are. I highly recommend them.

Karen Buchanan

I haven't been to the dentist in 8 years because I've been terrified. Finally came down to I had to go, still terrified. They definitely put my mind at ease and did not judge me for not coming in for so long. Let me know up front after evaluation how much it was going to cost. I definitely recommend this office. Staff was wonderful and very understanding.

Angela Bratcher

I had a great experience at Creekside Dental everyone is very professional super nice people thank you for all you did for me.

Keah Beechum

Very friendly staff!!!

Casey Jarzombek

We won’t be back. I had a rough first time appointment for myself- office losing paperwork, scheduling me with wrong doctor after specifically requesting one, etc. Loved Dr Sanders personality so decided to keep my husbands appointment to give another shot. They called an hour or so before his appointment and said he could come in early and go ahead and be seen ahead of his scheduled time. He went right over and ended up waiting until his actual appt time... only to have to do x rays twice because of technician error and he’s now been there two hours and still hasn’t seen the dentist. Completely in organized and unfortunately lost two clients today.

Jerry and Julie Anderson

Dr. Bret Sanders is one of the best dentist I have ever used. He is extremely gentle, he has great chair side manner, His staff is very friendly and professional. I feel very relaxed when I'm there. He takes time to listen to your problems, even though I know he's a very busy man. I would HIGHLY recommend Dr. Sanders to everyone I know. I am also blown away that Google would allow a review from someone that has NEVER even been to Dr. Sanders. I have been a patient since he first started his practice and I recently moved to East Texas, but I will make the 2.5 hour drive to have him do all my Dental work. Thank you Dr. Sanders for your awesome work.

Clint Tworek

Dr. Brett Sanders originally did my crown about 6 years ago and it failed for the third time I'm not sure whose fault it was but the cap never stayed on properly I think the tooth was too far beyond repair so today I went in and got the tooth removed dr. Miller did the work because dr. Sanders was in the hospital getting his back fused anyhow the office seemed to be a little bit disarray but overall I enjoyed the teeth cleaning by Britney and dr. Miller did an awesome job at extracting a tooth.

Mark Thomas

Both Doctors are fantastic. Very thorough and the staff is very good and nice. You feel like a family. They adjust hours for patients that work late and open on Saturday as well. For professional and friendly service I highly recommended Creekside Family Dental.

Kevin Lynds

Creekside Dental is far and away the best dental experience I've had in my lifetime. From the front office to the highly experienced and friendly professional staff .. These guys are amazing! If you're looking for a new dental "home' ..Creekside should be at the top of your list!

Cory Armes

Everyone was friendly and kind. I’ve found my new dentist’s office!

Ashley Burchfield

LOVE this place! They are so caring and attentive. They also play great music while you are waiting and in the rooms. I have sent several friends and family here and no complaints. Definitely recommend Dr. Sanders and this office.

Michelle Clark

I have been going to Dr. Sanders office for 15 years and will continue. His new associate, Dr. Miller, is a doll. He looks really young, but knows what he's doing. I also love the customer care. One of the staff will call you the next day to see how you are doing. They are always understanding and willing to help. You'll never have a better team than this one!

Andrew Tatsak

The dental office of Dr. Sanders and Dr. Coleman is the absolute best I have been to! I have visited several dentists and this office, by far, is #1 when it comes to professionalism and first class dental work. Many offices I have been to in the past have tried to sell me on getting dental work done that I didn't need...and when I've declined because they put an outrageous price tag in front me, the other offices become very rude and would me feel so uncomfortable. Dr. Sanders/Coleman's office holds the highest levels of HONESTY, INTEGRITY, and PRIDE! Every person there is upfront with you and make you feel right at home! You will be very pleased...I Promise! Thanks Dr. Sanders/Coleman and Staff!

Randall Rains

I went in yesterday for an implant consult and was really impressed with the knowledge and professional staff. Dr Sanders was awesome he explained everything in detail and i was comfortable immediately. I will never go anywhere else and their hours make is so convenient with my work schedule.

Betty Eason

Everyone was very pleasant and very efficient.

Karen Houston

Customer service is great! So are the dentists and their assistants. Very professional.

Mayra C

I was a brand new client and we enjoyed our visits with Dr. Miller but his office staff is awful. They talk over you and are very condescending. I have worked in the medical field most of my career and never have I talked to a patient like this. Unwilling to listen, it makes me wonder if they were listening when I called to explain my request before going to Dr. Miller to explain it to him. Considering it took less than 5 minutes to call me back, probably not. Patient care is made up of more than just the actual provider, it starts from the person who greets you at the front door. I hope they can correct this because they are losing customers well before they even step into the treatment rooms.

Mary Trombley

I love Dr. Sanders and his team! They go out of their way to make sure you are fully informed and as comfortable as possible for all procedures. I have learned the hard way that a good dentist is like gold and should be appreciated for the treasure they are. God bless you Dr. Sanders and staff!

Paladin 06

Dr. Sanders is the best.

Dazy prz

I loath the dentist but this place is amazing. They care. They don't treat you like a number ,they treat you like a person. I have high anxiety and they deal with me better than anyone else ever has. They care to learn your name and becuz of them..... I can not only eat again...but i can smile. Which is something many take for granted. I had 3 root canals with dr. Miller and i have minimal pain in recovery! I was still able to eat that same day which is important cuz I'm pregnant. Vs the last doctor in Arlington that i needed a root canal with ..i ended up with a severely bruised cheek (looked like a got hit at full speed with a baseball) and 1 week of SERIOUS pain. These are amazing people! Everyone of them!

Paula Johnson

Everytime I have been in Dr. Sanders office it is very friendly and relaxing. You can tell by the staff that it is a great place to work. The offices are clean and modern. They are on time and seem to get you in and out in a timely manner. Very good experience all around.

Jess R.

I was terrified of going to the dentist, after a previous bad experience with a different dentist..but after coming here, that fear is gone. The office staff is welcoming and accomodating..not to mention, super friendly! Dr. Miller and his staff are AWESOME. They talked me through everything that was going to happen and always made sure I was as comfortable as possible. If you're looking for a great dentist who understands and listens..this is the place to go!

Dustin Sims

Referred by my mother in law Lisa Peacock. Was told how nice everyone was and what a great job they do. I was not disappointed. Austin and Jim helped me with an extraction of two teeth that were causing me level 10 pain. We had a problem with my insurance and they were very patient as I called around to find out what was happening. That was January 2nd and they just called me today on the 4th to follow up. I would definitely recommend to friends and family. Plus they have great music. Thanks a lot for your courtesy and hospitality guys.

Gina Stewart

I have always had a great experience with the staff and Dr Sanders. I have been to a lot of dentist and I have to say he is the best.

JoEllen Buckendorf

I have had the pleasure of being a patient of Dr. Sanders for over 20 years. I drive an hour to continue my dental care. I have had numerous dental problems and he has taken the best care of me. The staff is very professional.

Denise Brown

Great place, experienced and caring dentist Mr. Sanders is and all staff nice. If you need a dentist Mr.Sanders is whom I highly recommend. Fair prices and a genuine care about your services and comfort and experience with them.

Trace Riley

Amazing doctors and staff

The Turtleking

Wow what an awesome experience! Friendly staff, nice atmosphere, and exquisite dr.s! I found this place by chance! Go see um!

robert thompson

Dr. Sanders has been able to detect tooth problems and treat them with minimum discomfort.

Joshua Bollman

Amazing office. I was in Mansfield on business and broke a tooth over lunch. They scheduled an appointment for me that afternoon and my tooth was fixed in about an hour. That includes the time it took to check with my insurance to make sure the procedure was covered. If I lived in Mansfield this would be my dentist office.

Patricia Douty

I came to Creekside because I had a very negative experience at another dentist. I suffer from EXTREME anxiety and claustrophobia. Being fully laid back in the dentist chair with hands and instruments right in my face sends me into a full blown panic attack. At Creekside, they understand my "issues" and work with me to make it the most pleasant experience that it can be. I am treated like a PERSON instead of a freak of nature. LOL Yeah, I'm used to it.

Holly Heflin

We love coming here! They make my kids feel so comfortable and welcome. Always a great experience!

jessica anderson

So far I am very impressed with this dentistry. I needed to see someone today (a Saturday) at the last minute with some tooth pain. With 2 hours left until close, they happily scheduled me to go in. The women at the front desk, the assistant who did my X-rays, and the dentist were all so friendly and helpful. Very clean waiting area and exam rooms. Convenient location as well! I look forward to returning for my next scheduled visit :)

Gary Weitz

I have been going to Dr. Bret Sanders office for many years probably over 20 years. I have always seen Dr. Sanders when I had my exam and have always had my teeth cleaned by the same female dental hygienist. Well not too long ago my teeth was cleaned by a male hygienist which completely surprised me without letting me know of the switch before I came in. Well this experience was a nightmare. He would press his body against my head and whistle while cleaning my teeth & it made me extremely uncomfortable. When I complained about this really bad experience I was ostracized by the staff & his partner Dr. Miller. It gets worse: When I would be seen by the doctor it was not Dr. Sanders anymore but his partner Dr. Miller who I found to be very condescending when talking with me. I really did not trust him at all. On my last visit, after being examined by Dr. Miller he discovered that the crown that was done on 1 tooth was needing to be redone or else I would lose that tooth. Even though the exam showed that they did not crown that tooth correctly they wanted to charge me for the exam. When I complained about that I was asked not to come back anymore. Even though I personally made the appointment to come in my wife & my daughter were called beforehand by phone to make sure that I would come in on time which was very unusual & they were surprised that I was not called. I was even expected to pay for my cleaning before I came in the next day which I could not understand why. I fee that the clinic has gone downhill from what it used to be & Dr. Sanders never even had the courtesy to call me & ask my opinion about the terrible service that I received since he was not there to witness what was going on. My wife, daughters & myself have been patients there for many years & it was so unfair the way I was treated by the staff, Dr. Miller & Dr. Sanders apathy.

Katelynn Rigdon

Tamara is a delight to have your teeth cleaned. She’s quick, knowledgeable and funny. Dr. Miller is friendly and thorough. I had a filling by him recently and it was all done under an hour. You’d be hard pressed to find a better dentist.

Dylan Peacock

Great friendly environment. Was my first time coming here and felt very welcomed by the staff. The dentist was very kind and was very sensitive to any teeth were sensitive to the touch. Overall great and relaxing experience!

Nick Drew

From the front desk checkin, to the Dental Hygienist, to the Dental Technician for my crown and yes.....even the Dr ! ....Super nice people. Dr Sanders is super hansom and very fit. I thought he was very cute! Highly recommend this very thorough, professional, yet kind, well run practice.

Nobbie Woltrap

My family have been part of Dr Sanders practice since the early ninties. We drive about 90 minutes each way in order to stay were we have been happy for so long. The office is clean, well run. Great music is always playing too! We are a part of the family. They are always flexible should the need arise (traffic). Friendly smiles and cheeful faces are the norm!

K R

Absolutely hands downs the most caring dental office around! It's a rare thing to find theses days but Creekside Family Dental goes out of their way to help you and tend to your needs, especially Trace. We have no idea what we would have done over the weekend if not for Trace and Dr. Grewal. Our family is so thankful for Trace and Creekside Family Dental.

flo 123

Friendly Staff. Prompt service, we love the office decor and music. Hygienist due a great job. Doctor Miller has always greeted my family with a smile and is very friendly.

Luke Milone

Great staff! Dr. Holloway was outstanding

tdeluna

The dentists and staff at Creekside Family Dental are fantastic! They truly have their patients' best interests in mind. I highly recommend them!

Keith Reynolds

Everyone was very friendly and thorough explaining what they were doing along the way! I definitely recommend this group. I'm always nervous going into the dentist, but they made me feel at ease. Greatly appreciated!

Bernadette Regan

Dr Miller is fantastic! He’s very caring and patient. I highly recommend him. His staff is also superb. Patient for life.

Nicole Webb

By one star, i mean zero. Abslutely the worst place ever. Completely incompetent. I went there to have a cavity in one molar fixed. Two visits later, paid in full for services and a partial i dont have. A mouth infection and abcess active. My cavity still in molar, one less tooth, they call me and tell me my insurance isnt accepted. How am i gonna pay? They put the wrong name on my referral for oral surgeon. The antibiotics and motrin script i couldnt get cause they put the wrong name and birthday. They tell me ots fine and theyll just file it on my credit. They were completely rude and projecting blame. I paid almost a thousand dollars to have a tooth pulled i never had a problem with and didnt want to lose. My mouth is infected, i still have a cavity and root tip in my mouth and no partial. Not to mention the price was 400 and something, they charged me 853$. How does it double and you didn't even do the work the 400 was supposed to cover. And, not to mention , i have dental insurance! Do not go here. They are horrible. Dr.Grewhal is a fraud and so is the whole place.

Jaimie Lowe

I love this office! They're friendly, gentle, and very accommodating to my fear of the dental office. I haven't been to a dentist in years and Dr. Miller is helping me get my teeth back healthy and i love Cece!

Rebecca Mabry

Dr. Sanders and Dr. Miller are both fantastic! I’ve had some terrible experiences with dentists in the past and both of them are great! I didn’t know the dentist could be so pain free! The office staff is great and the hours are so convenient, especially for teachers!

Suzanne Noble

Broke off part of my cap at lunch, called and was able to fit me in that day. So glad they are open till 7pm. Had me fixed and home by 6. Dr. sanders and the whole staff makes going here so enjoyable. Yes even the dentist lol.

LA LeVan

Dr. Miller and his staff are the best...top notch. I wouldn’t go anywhere else.

April Clark

I took my dad who is 72 years old to see Dr. Miller for the first time. My dad has Alzheimer’s. The staff were all absolutely amazing and patient with him. I talked to the lady at the front desk mutiple times before bring my dad and every time she was extremely helpful and understanding. I highly recommend this place.

Marilyn/Mike Kortum

Have been a patient of Dr. Sanders for over 20 years. Highly recommend him!

Jacob Templeton

Went in for a wisdom tooth extraction on my upper left jaw. They took full x-rays and within 45 minutes I was in and out with ZERO pain!! VERY friendly staff and professional doctors! Also I paid out of pocket (No insurance) and they WILL HELP YOU OUT! I deeply care about their patients here! Also facility is IMMACULATE clean and organized. Worth EVERY penny and more. I will definitely be coming back! Dr.Miller was my doctor. Thanks for an amazing experience! *plus note is they have extended hours for late care

Allison Moore

What drew me to this office was that they were open on Saturdays and their flexible hours. What kept me going back is the amazing staff and dentists. Nobody really likes to go to the dentist but this office does everything they can to make sure you are comfortable and at ease. They explain everything thoroughly and are very friendly. I've seen all three dentists and they are all so professional and personable. The hygienists are so sweet and caring. I'm writing this review the day after having to get an emergency crown at 5:00 PM yesterday. They just called to see how I was feeling and to make sure everything felt right. I really appreciate them being so accommodating and taking that extra step to make sure their patients are satisfied.

Sean Heflin

The best dentists in town! I will not go anywhere else.

Vinnie Smith

I just want to say I highly recommend Creekside Dental for any dental needs u have . It is because of Dr Sanders & Dr Miller that i am smiling today .... i never liked my teeth and because of their care and work I now smile proud ! ....i cannot thank them enough and their wonderful staff too for always being there for me and my Son and our dental care over the last several years So thank Creekside Dr Sanders and Dr Miller and your staff yall the best

Naomi Olson

Got me in quick, very friendly staff and gentle hygentist and Dentist! Love that they have evening and weeekend hours too!

Sarah Berry

Great professional office. Love the staff, they are so professional and sweet. Everyone is so helpful, and genuine. They all seem to love their job. Side note - love the art, and the fish tank. 10/10 would recommend.

Johnie Dandridge

Excellent staff!